last minute decision to get away, thought pontins hembsy would be a great idea, boy oh boy was i wrong!!!!
on arrival me and my kiddies went off to our apartment, i know i paid for budget but i did not pay for the slums.
on entry to the chalet... read more

WE went here to celebrate the new yr. we found the accomadition basic but contained all we needed. The beds where made heating on and welcome starter pk on side. The choice of shops where excellent and very resonible priced. All the entertainment was in f... read more

I have just returned from a New Year’s Jolly at Pontins in Hemsby and have to say, it was the most diabolical and disorganised New Year’s break ever!

We arrived (9 adults & 3 Children) on Sunday 30th at around 5pm and checked in; the apartme... read more

We booked a New Year break (12 of us including my husband, my mum and my friends mum and my friends 3 kids). Wasn't expecting great accommodation for the price and it wasn't that bad. Bit dated but it’s a budget break.

However, New Years Eve ... read more

We had a three night break at Pontins Hemsby - we don't like to moan but feel we need to share what we found.

General
The park was old & tired and not at all well maintained - everything was a little shabby -even bearing in mind that w... read more

Very disappointed, 2nd time we have been. I would not say I was over house-proud, but we found the chalet dirty with cobwebs (even a maintenance worker said it was not clean) and we upgraded to club.

The welcome pack was an insult; needl... read more

If you would like a 1950's style holiday, this is the one for you.

All chalets (excluding Club - which we were in) were "Hi D Hi" style, flaking paint on exterior and shabby looking and as for the club house (main venue for family entertainm... read more

What a disgrace this place is. I relly dont know where to start.
Filthy accomodation, furniture falling apart, total disrepair.
I could not even face having a bath as it was too dirty to even think about cleaning.
Touched the sink and it... read more

Booked a two night break 03/09/07 to 05/09/07. Only stayed the one night in the end. Arrived expecting the worst after reading the reviews but still thought that as long as it was clean the kids (age 1 & 5 yrs) would enjoy it. What a mistake!!
read more

Originally booked to go to Pontins Camber Sands but after reading reviews, actually visiting the place and confirming that the bad reviews are true and reading more reviews decided to either not go and lose the money or change to a different park.
... read more

After hearing many bad reports on the budget accomodation at Pontins, I decided to book Classic. When we arrived at Pontins though everything looked faded and in need of paint.

Were given the keys to a chalet that hadn't been cleaned, but th... read more

Arrived at Pontins Hemsby at 11.30pm with my family five children 3 of which are under five.

On entering the chalet there were cigarette butts on the carpet, the carpets were dirty, the beds wasn’t much better. It smelt terrible even though t... read more

If you think that £200 for a holiday is over the top then you probably won't want to go here.

I took my family, 6 of us in total, for 4 days and we all had a great time. The things that were a disappointment were out of Pontins control. Poor ... read more

I was very shocked to read the reviews on this website as me and my family have visited Pontins Hemsby quite a few times and never had any problems... by the look of most of these reviews it seems like Some people go on holiday to do nothing but moan and... read more

I don't know about a holiday camp it looks more like a prison camp, the chalet was dirty and felt damp.

The club house and bar was much the same. Parking on arrival was horrendous and it took 2 hours to obtain keys to chalet. The club house... read more