We booked a 3 night weekend stay at Pontins at Hemsby after seeing the promotion in the sun. When we arrived, we were very disapointed at how dated it was. The Carpet in the complex was from the 6o's and worn, there was not much for younger kids to do. Th... read more

Having read reviews on this site before our 4 night stay at Pontins, Hemsby we were a little sceptical to say the least. Especially with our little Girl who we were concerned would be bored. However, we are pleased to say that the negative comments we rea... read more

My partner booked this as a cheap surprise holiday for us. I don't know who got the biggest surprise. We read the reviews so didn't have high expectation to begin with!

The reception block looked OK (if you like cheap and tacky) but for £15... read more

hello i am ben from southend, i was on holiday at pontins in hemsby for a 5 day break, i have been before in one of the lowest chalets and i really did not like it, i went again in the next one up and it was ok, then at the end of june till the 4th july i... read more

my partener and i went for a w/e prior to our main holiday in july,i have allready sent a letter of complaint to both hemsby and their main office,the whole place is a dump! it is not even basic.we complained how dirty and smelly it was but got no joy,the... read more

Worst holiday i have ever been on.Not what it looked like on the website,chalet was dirty beyond belief,nothing to do at all for children (esspecialy a disabled one).came home early as i couldn't stand another night in that place.
STAFF WERE HONEST ... read more

Having booked a holiday for this summer, we took advantage of the cheap weekend break offered as we had booked early. We upgraded to club which we have booked for July.

On arrival, I have to say, we were early, we were keys to our club accomo... read more

We booked a sun £9.50 holiday and got our 3rd choice which was Pontins Hemsby..

We called and upgraded to Classic which cost an extra £69, this included our electric and linen.. but no towels were provided.

Having previously stay... read more

please don;t go .never been to pontins before and will never go again .dirty smelly chalet . holes in bed settee /stais all over it/ fithly carpet/ rusty bath/ all i can say is please please don't go there. have been on loads of sun holidays sun holidays ... read more

The chalet and the site was very basic, however it was clean, and the staff were very helpful and friendly. In particular the "Blue coats". We were a large family in three chalets and the blue coats did everything to make us feel welcome. Really enjoyed... read more

Well what can i say! After reading these reviews before hand, we went to pontins with low expectations, but i was still shocked to see what we had let ourselves in for!
The worst part of the holiday was definitly the accomadation. The first night, w... read more

When we drove passed the campsite and i though Is that our site? It couldn't be, they look scabby. Because we had upgraded we thought we would get a better chalet. But upon arriving there was only a few things different between a classic and upgraded cha... read more

We have been on many Sun Newspaper breaks, but this was not one of the better ones. Our accommodation was basic, but clean, but after hearing about other peoples' experiences I suspect we were placed in a superior chalet, maybe as the site wasn't very fu... read more

last minute decision to get away, thought pontins hembsy would be a great idea, boy oh boy was i wrong!!!!
on arrival me and my kiddies went off to our apartment, i know i paid for budget but i did not pay for the slums.
on entry to the chalet... read more

WE went here to celebrate the new yr. we found the accomadition basic but contained all we needed. The beds where made heating on and welcome starter pk on side. The choice of shops where excellent and very resonible priced. All the entertainment was in f... read more