I was dreading this holiday after reading the negative reviews about the site, so I packed loads of cleaning stuff and sheets to put on the mattresses and carpets (I have a 3 year old boy and a 10 week baby).

Well what a pleasant surprise!! ... read more

This was our second visit to Pontins, it's ideal for a kids break and that’s why we go, the entertainment for the kids is first class and they love it.

The pool is good, the park areas are good, and prices are good.

Our chalet wa... read more

Pontins as ever is a cheap and cheerful holiday. The chalets were clean and tidy and when the TV would not work, the staff were exceptional in helping us resolve the situation.

Nearby Weston Super Mare has become a town of amusement arcades a... read more

We turned up on Monday 5th June, got the keys opened the door and the smell hit us of damp.

We knew that budget would be basic, but chalet was shocking! The pull out bed was bust, we had 2 channels on the telly and the carpet stained.
... read more

After reading other comments by visitors to Brean Sands, Pontins we wondered if we had wasted our money booking this holiday!

We arrived an hour before we were able to check in and had a bit of a wander about.

Yes the site could... read more

When my husband first suggested Pontins, eight years ago, I must admit that I turned my nose up, I'd neer been on that kind of holiday before.Well, after returning to Brean Sands every year since and only ever having two issues in that time, I can only as... read more

What can you say, don't bother? We were in a large party supporting our local netball team, taking part in a netball tournament held at the site.

Arriving on the Friday and see the state of the so call 'apartment', I wished I could have turne... read more

Went with my sister and 3 children on a 4 night break. The booking in procedure was an absolute nightmare. Everyone gathered in the overcrowded ballroom to collect their chalet keys. You had to queue for ages.

In fact I soon learnt that queu... read more

Never ever contemplate going to Pontins. It is squalor, mouldy, dirty smelly chalets (or as they call they apartments). Our stay was very short lived, all of 30mins.

After being made to queue and spoken to like semi literate children, we got... read more

After reading reviews we were abit worried how our accommodation would be, but then we only paid £75.00 all in through the Sun Holiday.

But rather than upgrade we thought give it a go you never know. And I got to say we were thrilled with e... read more

Arrived to a very small six berth chalet (classic), which smelt of sewers (from the manhole cover outside). I would love to see the basic. Could have been cleaner.

The 'main double' bedroom was a joke it consisted of a 4ft wide bed jammed in ... read more

After reading the reviews I wondered what we were letting ourselves in for.

However we were pleasantly surprised when we got there to find no evidence of the horror stories others had previously written.

All be it we had opted ... read more

Booked a holiday over half term to treat the wife and kids, we left home early and everyone was excited as we had never been to a pontins centre before. As we approached the centre and saw the main entrance gate missing and replaced by tape and barriers I... read more

I have just got back from a great 4 day break at this site.

I must admit, having booked the holiday and then read the reviews; I was expecting dirty chalets and a terrible site.

I arrived armed with cleaning material, and sleepi... read more

I applied for a weekend break in the sun newspaper and was given a Friday to Monday break at Pontins Brean Sands.

I was pleased, until my father reported that a friend of his left within an hour of being there due to the standards.
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