Pontins Brean Sands

2 readers found this review helpful

My Partner and I planned a last minute trip to Brean Sands on a Pontin site, for our 7 year old son, we usually use Haven but was unable to get a deal suitable for our pockets, a sales representative at our local travel agents recommended Brean Sands with Pontins I was... more

5 readers found this review helpful

Just returned from the longest weekend in history at Pontins Brean. We went with the Sun offer so we know it's the budget accomodation. Nevertheless, we expected minimum standards of hygiene. It was absolutely filthy. No plug in sink, no large pan to cook a family meal -... more

1 reader found this review helpful

We just got back from Pontins Brean Sands we were charged £200 total rip off, for a 2 night stay, when other guests paid £175 for a 3 day stay. On arrival to the apartment I was utterley disappointed the 1 bedroom budget apartment was appalling, and not enough room to... more

1 reader found this review helpful

we went for long week end fri to mon,was told to que up in club for keys after half hour was told our key was in reception so had to que up there we finally got our keys 2hrs later, it was bedlem there. when we got to the challet it was dirty no microwave no toaster,only... more

...why complain, it was amazing!!! clean, happy and fun! yes there was some down points but dosent any holiday park. i loved it to be honest, dont listen to everyone else, they just like to complain! go for it, have a laugh, plus the blue coats and manager are really funny and friendly and great with children

1 reader found this review helpful

I Wouldnt normally write a review but seriously dont waste your money this holiday site has gone down hill tremendously since i last stayed. So bad that so many people checked in at 4pm and were checking out again at 6pm. The rooms were disgusting they need to sack the... more

4 readers found this review helpful

We have just returned home after cutting our trip in half, the place was that bad. Arrived Friday evening to find a massive queue (45 mins+) to check in, simply not enough staff to cope with the induction. Was prepared to let that go... however... Arrived at the 'chalet' to... more

2 readers found this review helpful

I went with David Urquite Coaches to Pontins and was disgusted with the service we got on arrival. We queued for an hour to get out chalet keys in a hot room. When we reached our accomadation there were no sheets, towels, toilet rolls, tea or coffee. Eventually, after 5... more

3 readers found this review helpful

This was a very busy site and on arrival we had high hopes.the chalet was beyond basic and at first we wondered if we had made a poor choice.a lot of the staff were surprisingly grumpy and the cleaners even worse.Linen from previous guests remained outside our chalet for... more

3 readers found this review helpful

Do not go, I wished, I believed the reviews,.the shed/accomadation was. So old, as standard, no micro wave, or toaster, u have to hire microwave, 15 pound.sofabed was broken and could not sleep on it.went to complain, 3 hours in the complaints q.a man in the q, had a... more