Pontins Brean Sands
, Somerset
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Pontins Brean Sands Reviews
2 readers found this review helpful
We have just returned from a long weekend at Pontins and overall we had good time. We were annoyed that check-in wasn't until 5pm especially as our paperwork said check-in from 4pm. This meant that by the time we got into our room it was too late to go out as we had to... more
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5 readers found this review helpful
Arrived to mayhem, massive queues and delays in check in. You could guarantee anything you wanted to do or buy was either broken, not working or not in stock. Captain cods chip shop food was vile, and the one decent activity, being the pool, closes for a 2hr lunch break!... more
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4 readers found this review helpful
We booked to stay at Pontins through the Sun holidays. The treatment from the park was appauling. When we arrived to collect our keys, we were turned away several times due to the shally not being ready, however we were due to check in at 4oclock, we eventually obtained our... more
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3 readers found this review helpful
where do I start, having recently been on a sun holiday at brean sands and having been on several different sun holidays over the years I can honestly say this is the worst one we have ever been on, there's more freedom in a prison camp, check in was dreadful,the fun... more
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4 readers found this review helpful
Well what a week we've just had at Pontins, Brean. Definitely highs & lows but enjoyed spectacular weather throughout which perhaps contributes to our optimism. Tips if you are visiting on a Sun Holiday here: 1. Definitely pay to upgrade. You can check in 2 hours earlier... more
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1 reader found this review helpful
I have been agreeing with all previous comments on here regarding a stay here 11th April - 15th April. We saw the 2pm check in queues, and decided to go off to have an early dinner as we have 2 children aged 2 and 5. Got back at 5pm to find all 4pm check ins in the hall... more
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4 readers found this review helpful
Arrived on friday after months of looking forward to our break. While stood in the mile long queue for check in a lady who had not seen the booking form in my hand asked what was wrong with our room???, she had just came from hers and was mortified because of the poor... more
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2 readers found this review helpful
Arrived at brean sands thinking what a nice seaside resort. Pontins on the other hand was disappointing, queuing for room keys was like a concentration camp, all squashed in one room in alphabetical order. chalet buildings look like prison blocks and im sure prisoners get... more
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2 readers found this review helpful
April 2011. Just got back from a very dissappointing holiday, Which started the minute we arrived. We were told check-in was going to be delayed by an hour, but ended up being 2 1/2 hrs by the tme we got our key. At no point were the staff able to give an... more
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1 reader found this review helpful
We arrived late on the Tuesday as we had a family bereivement and was looking forward to a break away. We booked in nothing was explained to us we was just handed the key told were to go and that was that, we took a good 20 mins to find the chalet at which point we started... more
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2 readers found this review helpful
Similar to another recent review - yes I accept 'Sun Holidays' are chaeaper than norm, but stil expect basics....cleanliness, politeness & helpful staff. None to be found last week at Pontins Brean sands. Arrived 3pmish, check in approx 4pm. Announced delayed until 5pm, but... more
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4 readers found this review helpful
We really were expecting the worst, but have to admit the weather played a huge part in making it a nice hol. If they say check in at 5 start queing at half four! Luckily we read reviews about nightmare Ques and so therefore were first in line! We were disapointed that... more