Pontins Brean Sands
, Somerset
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Pontins Brean Sands Reviews
3 readers found this review helpful
Arrived ate in restaurant the first night food was disgusting part cold part hot. We stayed half board. So we were meant to eat breakfast and evening meals in pontins. I say meant to but yes we got ill and it was only because we ate there. I have a higher certificate in... more
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3 readers found this review helpful
If we had gone self catering this would have been a 2! We booked through the Sun Holiday Offer and, yes, you get what you pay for. The chalets (not apartments) were very old and in dire need of updating. That said, they were clean, the kitchens were adequately equipped and... more
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1 reader found this review helpful
attitude of staff getting of the keys like a cattle market. beds a disgrace dirty ants..
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1 reader found this review helpful
Took my family here in April, the place was a absoulte disgusting pre war mess.
This is a disgrace and needs shuting down
I wrote a letter of compaint but no body came back to me
This place should go on watchdog bbc1
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6 readers found this review helpful
We should still be on our holiday but chose to cut it short by two days due to the sub standard conditions at Pontins Brean! We arrived early and wanted to check out the facillities on the site we should have run whilst we had the chance! The indoor childrens play area was... more
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6 readers found this review helpful
What a total dump, filthy, run-down, a disaster waiting to happen.
And to top it all a heater fell off the wall narrowly missing my 90 year old mother.
Staff just useless.
My rating is 1 as not able to put 0
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4 readers found this review helpful
Really looking forward to a nice weekend break with my husband and 13 year old son.Arrived to find check-in delayed til 5pm so decided to explore the camp.I cannot put into words the dread I felt as we wondered around. Dirty,old-fashioned,never imagined there were still... more
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4 readers found this review helpful
My family and I checked in no problem but on arriving at our chalet the first thing you notice is the poor conditions outside all the rooms, with paintwork peeling off and all the windows and door glass fogged up and subsided frames due to old age. On entering the rooms you... more
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4 readers found this review helpful
My husband and I pride ourselves for taking our grandaughter on holiday each year, bless her she is indifferent to the accomodation. My god I felt as if I was in army barracks or it could be described as a P.O.W accomodation. The smell of damp was apparrent, paint hanging... more
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6 readers found this review helpful
First and last Sun Holiday,18th-22nd april.The apartment when we finally got it was cramped and smelt of cat urine.The apartments must be pre war, and i think the bed settee was the same age,pillows had footprints on, bedding was clean but tatty,glad i had the foresight to... more
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6 readers found this review helpful
The 4 days we were there it was an utter shambles. On check-in it was disorganised many people like us did not have a clue what to do or where to go as no-one was around to tell you, there was a Blue coat on the stage but he was just for decoration. The chalet was... more
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1 reader found this review helpful
We have liturally just returned from Pontins at Brean. After reading reviews before we left I was very worried about what we was going to find. I guess it was a SUN holiday so what could we expect??? The check in procedure was a Joke, felt abit like a battery hen. Nothing... more