Pontins Brean Sands

7 readers found this review helpful

we booked this holiday using the tokens from the Sun newspaper, upon reading these reviews before going I will admit I was not looking forward to our holiday with our two year daughter. Upon arrival we were made to wait with 100 people in the fun factory to queue up by the... more

4 readers found this review helpful

I was dredding going after readings the reviews on here, but we did go & it actually wasn't that bad. We did have to queue for 20mins before we were given the key to the chalet. Yes the rooms were very dated & basic but for a budget room thats what I expected. It was clean... more

3 readers found this review helpful

We have just arrived back from Pontins and i am in the middle of my complaint letter for A full refund. The chalets we stayed in were disgusting. They had not been cleaned hence when we arrived we had skid marks in the toilet, hairs in the shower and around toilet and grill... more

4 readers found this review helpful

This place is a dump, ALL the apartments need to be re-done,in fact the whole place needs to be knocked down and started all over again. They are never ready on time when you book in because they wont pay for the staff to do it. They really dont care about the guests or the... more

3 readers found this review helpful

if they sorted out the check in fiasco it is a nice break with a lovely pub across the road called the place top notch food.
kevin willliams

2 readers found this review helpful

After booking a last minute deal over the telephone we arrived at the site which was full of drunken men and women most who looked under age, after getting key to our shed we found a pull out bed with springs sticking out windows that didnt close, marked carpets and... more

5 readers found this review helpful

We have stayed in Pontins for the last 3 years and i admit its not 5 star, but its value for money and you get what you pay for and my children love it. My children are 5 and 8 years of age and out of all the holidays we have had in Pontins they have not complained about... more

4 readers found this review helpful

I recently asked peoples advice on pontins in brean. I have just come back from a 4 nite break, I was absolutely dreading it after reading reviews but to be honest it really wasnt that bad. We paid for budget and that is basically what it is budget. We didnt add bed linen... more

1 reader found this review helpful

i wished id found this before we went dont fall for the outher reviews that say like you paid for what you get and it wasent that bad because it dose not matter how much you pay to go the place should still be CLEAN our room if you can call it that was awfull the smell of... more

3 readers found this review helpful

This was probably the only weekend away me and my family will have this year so as you can imagine, we were all looking forward to our break. My 3 children were very excited. We got there on time for check-in but the staff weren't ready at that time so everyone had to wait.... more