Pontins Brean Sands, Somerset, England

Hotel Information

User Rating:
4.5 / 10
(210 User Reviews)

Hotel Description:

Deep in the heart of Somerset, Brean Sands has everything you could wish for in a family holiday. You're just 300 metres from the golden sands of the coastline and within easy reach of famous attractions like the underground world of Wookey Hole and the caves of Cheddar Gorge.
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Pontins Brean Sands Holiday Reviews

Pontins Brean Sands Reviews

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" A complete joke! The accommodation... "

A complete joke! The accommodation (classic) was absolutely filthy. How anyone can return to that dump every year is beyond me.

As soon as we went into our room we could smell damp as well as see it. The front was covered with litter and... read more

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  • User Rating:
    1 / 10
  • Date of Holiday:Jul 2007
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" We booked a weekend deal through... "

We booked a weekend deal through Pontins, was told no budget apartments left, so had to pay for a classic.

The sales staff told me it was nearer to the entertainment and had "extras.” We arrived on time and booked in ok.
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  • User Rating:
    2 / 10
  • Date of Holiday:Jul 2007
  • Board Basis:Self Catering
  • Tour Operator:pontins

" All I can say is that anyone who... "

All I can say is that anyone who rates this anything over 1 must be the staff or management at Brean Sands Pontins to try to convince readers that the rest of us are fussy, mad or liars.

Trust me, I've been a holiday rep and seen some basic... read more

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  • User Rating:
    1 / 10
  • Date of Holiday:Jul 2007
  • Board Basis:Self Catering
  • Tour Operator:Sun Holidays

" We weren't expecting much having... "

We weren't expecting much having nabbed a £60 deal for 3 nights in a Club apartment about 8 months ago...just as well, because it by & large the overall experience sucked.

Re the accommodation - the beds were... read more

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  • User Rating:
    4 / 10
  • Date of Holiday:Jul 2007
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" Reading previous comments was I... "

Reading previous comments was I worried - yes! We take the children to holiday camps purely for their entertainment only.

Brean Sands has the full package for the children - entertainment for the three year old - Barney, Quad bikes for the... read more

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  • User Rating:
    9 / 10
  • Date of Holiday:Jul 2007
  • Board Basis:Self Catering
  • Tour Operator:Sun Deals

" We arrived at Pontins hoping for... "

We arrived at Pontins hoping for nothing more than average, basic clean accommodation that would do us as a base to spend some quality time with the family.

They didn’t deliver it! Problem started at 2 o’clock when our priority check in... read more

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  • User Rating:
    1 / 10
  • Date of Holiday:Jul 2007
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" Excellent holiday but didn't spend... "

Excellent holiday but didn't spend much time in our room! (Paid to upgrade to classic, still very basic but clean and adequate, didn't go on holiday to sit in all day).

Entertainment brilliant, our two children aged 20 months and four years... read more

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  • User Rating:
    8 / 10
  • Date of Holiday:Jul 2007
  • Board Basis:Room Only
  • Tour Operator:Sun Holiday

" Should there have been an overall... "

Should there have been an overall rating of zero I would have selected that.

My family & I had opted to stay in a club apartment for 4 nights. We arrived and our apartment was still being cleaned so we could not check in.
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  • User Rating:
    1 / 10
  • Date of Holiday:Jul 2007
  • Board Basis:Self Catering
  • Tour Operator:Pontins

" Have just returned from Pontins today... "

Have just returned from Pontins today after lasting 15 minutes in the complete dump! Paid £159 for 2 nights in a Club apartment.

I am not sure if I was being a bit naive but was expecting something fit to stay in.

As soon as I... read more

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  • User Rating:
    1 / 10
  • Date of Holiday:Jul 2007
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" I have just come back from what they... "

I have just come back from what they call a holiday.

On arrival we were told to go to the fun factory to collect our keys. I have never been in a room with so many people before in my life. Our surnames were called out to collect our keys... read more

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  • User Rating:
    2 / 10
  • Date of Holiday:Jul 2007
  • Board Basis:Self Catering
  • Tour Operator:Sun Newspaper

" By reading other peoples reviews I... "

By reading other peoples reviews I was going to cancel our holiday to Pontins because of people saying it’s dirty, carpets stained, unhelpful staff, etc... I could go on.

On arrival we were welcomed by the security man on the gate, good... read more

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  • User Rating:
    10 / 10
  • Date of Holiday:Jul 2007
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" We were a family of 11 sharing 2... "

We were a family of 11 sharing 2 classic chalets.

Absolutely appalled by the cleanliness of the chalets. Mould on curtains and bedding, writing in every bedroom on wardrobes and beds, chewing gum stuck in corner of walls and in bathroom,... read more

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  • User Rating:
    1 / 10
  • Date of Holiday:Jul 2007
  • Board Basis:Self Catering
  • Tour Operator:Sun Holiday

" We have just returned from Pontins,... "

We have just returned from Pontins, Brean Sands. We were dreading the holiday after reading many negative reviews but when we arrived we were absolutely amazed!

We checked in with no problems at all, the chalet (classic) was modern and very... read more

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  • User Rating:
    9 / 10
  • Date of Holiday:Jul 2007
  • Board Basis:Self Catering
  • Tour Operator:Not Specified

" We had no problem booking in, we were... "

We had no problem booking in, we were a bit worried after seeing some reviews, and had no problem finding our chalet.

It was as stated basic but clean and there was plenty of bedding all clean ,it was perfect for our needs as we didn’t... read more

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  • User Rating:
    10 / 10
  • Date of Holiday:Jun 2007
  • Board Basis:Self Catering
  • Tour Operator:Sun Newspaper Offer

" What can you say, don't bother? We... "

What can you say, don't bother? We were in a large party supporting our local netball team, taking part in a netball tournament held at the site.

Arriving on the Friday and see the state of the so call 'apartment', I wished I could have... read more

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  • User Rating:
    1 / 10
  • Date of Holiday:May 2007
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently
Write a Holiday Review Page « 19 10 11 12 1314 »
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