Pontins Prestatyn Sands

Just returned from a 2 night break at Pontin's Prestatyn Sands. Was very worried by the reviews I had read about poor accommodation, site facilities and food. As we had booked Club Accommodation we were allowed to check in at 2pm. Check in was very efficient and friendly.... more

been going to pontins for 35 years but never again just got back from pontins the chalet was dirty it had not been cleaned at all had to wash all the pots and plates and cutelry the bed settee was broken but when i complained they did not want to know hardly any staff or... more

Me, my partner and our three childern (aged3,4,7) Stayed in a classic appartment for four nights. When we arrived the the bathroom was clean and so was the kitchen. We wiped everything with anti-bac wipes before we used them any way but was pleasntly supprised after reading... more

if there was a minus i could put before the rating i would, there was used condoms in the bathroom on the floor, blood on the curtains dog hair on the sofa bed a strange urine smell everywhere and when we complained to the staff we waited 3 hours expecting to be moved to... more

ive heard alot of moaning about this place and i can honestly say its fine,yes the rooms are dated and the bed sofa was HIDEOUSLY uncomfortable but my budget room was nice and clean and the booking staff allocated me a ground floor apartment at the end near to my car when i... more

Stayed in a club room it was disgusting I was itching all weekend and had bites on my bites on my arms from sleeping on the sofa bed we could not wait to get home to get in a clean bath the curtains had blood on them the room was disgusting and had a mouldy smell the full... more

Pontins has really let itself go we hated every minute we was there. We stayed in a club room which is so called there best rooms . The bath rooms was nasty the rooms stunk, carpets as been walk on so much there is nothing left off them, is was ment to be a family holiday... more

Awful, dated barrack style, old, uncomfortable, filthy, used toilet paper on tiles in bathroom, grime beside bath, no shower, dirty, shabby. Pull out bed with thin near black mattress with springs that were dropping out. We were booked for three nights, only stayed for one... more

Where do i start? Ive never experienced anything as bad in my life. Ok here i go. Accomadation-On arrival my family & I were herded to the main hall. After mooing in line for over 3 hours (we had been told book in at 12 get your key at 4)we entered our "apartment". The... more

1 reader found this review helpful

pontins prestatyn is not as bad as ppl make out,we have 4 kids who truly love it,we dont mind club class never had any problems or dirty apartments.and the staff only give the moaners the crap apartments on purpose.chippy on site is terrible but there are plenty of local... more