Oh my god, where could I start. It was like I was an extra on the set of Life on Mars...!

Turned up with an open mind, but within minutes the reality of this camp struck. Made to wait like a child for some room keys, the area you wait in stic... read more

Pleasantly surprised! Having read previous comments expected "Hell on Earth". We paid budget and no doubt we got budget - but it was a base and nothing else!

The chalet was basic but functional apart from the bed/settee - if you want a good n... read more

We have just returned from a 4 day break to pontins prestatyn in wales. It was our first time at a pontins camp having previously always stayed at haven camps.
We arrived at 2pm but couldn't collect keys until 4, but were free to use facilities on ... read more

Mon to Friday, first week in July - 6 of us in a budget room. First impressions - it's a prison camp! Concrete rectangles with windows in them, 2 levels, concrete steps up at each end.

On arrival we registered at the reception but had to wai... read more

We have been 2 prestatyn sands for 3 years now and i must say this has been the best year yet.We upgraded 2 club and were situated right outside the PGL tower .the appartment was larger than buget had better kitchen appliances and laminate floor which is ... read more

Just returned from this site after 4 night stay,on arrival security very good,had to wait at reception for the key to the appartment , stayed in classic,the appartment was reasonably clean apart from the windows they looked like they had never been cleane... read more

just got back off holiday, have a fanstatic time, room were clean, blue coats were friendly.
the kids really enjoyed it apart from the weather but thats england for you, i defo looking to book for next year.... read more

We have just got back from Prestatyn Sands, Pontins. We booked the holiday with 2 other families. We thought that we were going to have a great time.
The first day we were told that some of the children were too small to go on anything, my friends... read more

I am only giving a 1 because there is no zero or minus to give.
Well myself and my sister in law booked with Pontins to go and watch my neices dance on 25th April. We were booked Friday until Monday.

Due to the state of the room AND the... read more

Well, we have just been back for a long weekend and what a change! It was much quieter than in October, but our Club apartment bathroom could have been cleaner. The underneath of the toilet seat left a lot to be desired! There was crockery for 3 instead o... read more

I have just returned from a Holiday from hell at Pontins Prestatyn. Having been to Brean Sands in the 80,s I was confident things would be similar, with our 2 Grandchildren aged 7 & 5 yrs. The cleanliness of the chalet was a disgrace and dirty. The Bathro... read more

Whilst this wasn't really habitable, it wasn't as bad as I was led to believe. The skirting boards in our Chalet was filthy and the floor hadn't been swept in some time. The Linen was spotless however, and astonishingly, so were the mattresses.
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First time at Pontins. Was dreading it and on arrival wondered what we had come to. Rows and rows of chalets. Booked Club Class which was ok, but still basic. Dread to think what Budget was like. Clean and bedding spotless, but very small with horrid plas... read more

We paid almost £400 for 3 nights self catering in club accommodation expecting top of the range, instead I thought that I'd arrived on the Chatsworth estate set in shameless.

The accommodation was very basic and small, looked like a council ... read more

I have been going to this campsite for 12 years since my daughter was 2 and a half. I have always found the site very clean and tidy. if i had a problem with the room it was sorted straight away. the bluecoats were always cheerful and pleased to help even... read more