Pontins Prestatyn Sands, Denbighshire, Wales

Hotel Information

User Rating:
5 / 10
(81 User Reviews)

Hotel Description:

Pontin's Prestatyn Sands Centre is simply bursting with everything you want for family holiday fun. There's no end of entertainment and activities for all ages, including fantastic games and supervised activities for the kids. Under 8's can even test their road-handling skills at Captain Croc's Driving School! Come rain or shine, all the family can take to the water in the indoor heated pool.
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Pontins Prestatyn Sands Holiday Reviews

Pontins Prestatyn Sands Reviews

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" When we arrived reception staff were... "

Submitted By: Mrs S Mccallig
When we arrived reception staff were very friendly and helpful. Our budget chalet was just basic, but clean.

The PGL team were really nice and friendly, loads of activities for my 2 sons aged 12 and 9 to keep them occupied. They especially... read more

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  • User Rating:
    8 / 10
  • Date of Holiday:Oct 2006
  • Board Basis:Self Catering
  • Tour Operator:sun holidays

" My wife and I went to Pontins in... "

Submitted By: Mr D Andrews
My wife and I went to Pontins in Blackpool in 1987 and were disgusted by the accommodation there as we were half board. We swore that we would never visit a Pontins camp site again. Years later when the kids started arriving, we thought we would go to... read more

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  • User Rating:
    1 / 10
  • Date of Holiday:Aug 2006
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" Just come back from Pontins prestatyn... "

Submitted By: Mr R Eccleston
Just come back from Pontins prestatyn sands, me and my husband no kids had a really good time. The rooms were spotless and the entertainment was brilliant and the pool was fab.

The surrounding area is beautiful, we visited the great orm... read more

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  • User Rating:
    10 / 10
  • Date of Holiday:Sep 2006
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" Before I went I did read these review... "

Submitted By: Miss C Wolstencroft
Before I went I did read these review pages but I thought oh it can’t be that bad. When we arrived I thought what have I come to it looked like a hell hole, and to my surprise when got into the apartment it was.

The bathroom absolutely... read more

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  • User Rating:
    1 / 10
  • Date of Holiday:Sep 2006
  • Board Basis:Self Catering
  • Tour Operator:Thomas Cook

" After paying a substantial amount of... "

Submitted By: Mr J Gleave
After paying a substantial amount of money for my Pontins break I arrived to what can only be described as land with old wooden shacks that needed to be knocked down.

The hygiene was unbelievable, it was disgusting and the staff didn't want... read more

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  • User Rating:
    1 / 10
  • Date of Holiday:Oct 2005
  • Board Basis:Room Only
  • Tour Operator:Booked Independently

" I saw this website before my holiday... "

Submitted By: Mrs N Vernam
I saw this website before my holiday and contacted Pontins about my concerns and they said I would be given Apartments in their customer care block.

We stayed in Classic accommodation and although it was very basic which is what we were... read more

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  • User Rating:
    8 / 10
  • Date of Holiday:Jul 2006
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" There’s only one word to describe... "

Submitted By: Miss L Steel
There’s only one word to describe the accommodation and that’s "disgusting”.

Before we even entered our apartment we were wondering what on earth we had come to, cigarette butts littered everywhere and a bra had been abandoned... read more

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  • User Rating:
    1 / 10
  • Date of Holiday:Jul 2006
  • Board Basis:Self Catering
  • Tour Operator:independantly

" What a great holiday me and my 3 year... "

Submitted By: Mrs C Garratt
What a great holiday me and my 3 year old boy have just returned from in Pontins. On reading the reviews on this site I was a little worried, but I needn't have been.

We stayed in a Club Apartment which was spotless and very tastefully... read more

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  • User Rating:
    10 / 10
  • Date of Holiday:Jul 2006
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" Accommodation very shabby. Bathroom... "

Submitted By: Miss H Cook
Accommodation very shabby. Bathroom filthy mould growing on floor, strong smell of urine.

Activities for over 8's excellent 10/10, plenty to choose from. Under 8's not so good driving schools a joke, staff do not operate lights etc. read more

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  • User Rating:
    5 / 10
  • Date of Holiday:Jul 2006
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" The first time I went to Pontins it... "

Submitted By: Miss A Cutts
The first time I went to Pontins it was the worst time of my life, the rooms were disgusting dirty, the bed settee had springs coming through it.

The staff weren’t polite at all. The only thing I liked about it was the beach nearby. The... read more

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  • User Rating:
    8 / 10
  • Date of Holiday:Jul 2006
  • Board Basis:Room Only
  • Tour Operator:Booked Independently

" This was a Great holiday. Chalet was... "

Submitted By: Miss E L Bottomley
This was a Great holiday. Chalet was very basic and when we arrived we did not have enough plates or cutlery for the amount of people staying in our chalet!

The first day of our holiday we stayed in as we hadn't quite got the hang of the... read more

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  • User Rating:
    10 / 10
  • Date of Holiday:Jul 2005
  • Board Basis:Room Only
  • Tour Operator:Booked Independently

" We have visited Prestatyn twice and... "

Submitted By: Mrs L Barnes
We have visited Prestatyn twice and have found it very nice for us and my two children aged 3 and 12.

There is something for both ages to do. The first visit was middle of September and it was quiet but the accommodation was very good. We... read more

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  • User Rating:
    9 / 10
  • Date of Holiday:Sep 2006
  • Board Basis:Self Catering
  • Tour Operator:Sunworld

" Really worried about taking my son on... "

Submitted By: Mr P Freely
Really worried about taking my son on this holiday after reviews on here! Prestatyn is great! My son loved every minute. If you take advantage of the really good activities going on in the park there's plenty to do.

Accommodation was basic... read more

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  • User Rating:
    9 / 10
  • Date of Holiday:Feb 2006
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" After reading the review below I feel... "

Submitted By: Mrs E Smalley
After reading the review below I feel relieved that my family were not the only ones to live in squalor for the duration of our stay.

We too stayed in the "classic" apartment and were thankful that we hadn't booked the budget as I... read more

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  • User Rating:
    1 / 10
  • Date of Holiday:Feb 2006
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" Have to agree with many of the above... "

Submitted By: Mr G Flint
Have to agree with many of the above - we stayed in classic apartment "classic" what I am not sure.

It was filthy - the cooker was clean on the inside but to the sides was about 3 months of grime and food - horrible - the toilet... read more

Was this review helpful? Yes | No

  • User Rating:
    1 / 10
  • Date of Holiday:Feb 2006
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently
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