Paradis Hotel

when we arrived at hotel paradis (me and the hubby and our 3 kids aged 7,11 and 15) i knew we were in for a helish time as we were dropped off by our coach to book ourselves into the hotel. The staff on reception were very rude and made us wait 2 hours for our rooms as they had let other people keep the rooms on at our expense.We were not even offered a drink as we were only english but french waiting like us got free drinks. When our rooms ready they were that filthy i just cried and the thought of staying made me feel ill. I pulled myself together for the kids so i didnt spoil it for them. They all enjoyed the pool and pool slide (the only entertainment they had as hotel kids club reps barely spoke english). The worst was still to come in the form of meal times as the food was disgusting. I am all for trying local cuisine but if you call chopped up chicken legs, mutton curry and cous cous with cabbage in it local cuisine then they can keep it. Put it this way if you are looking for a crash diet this is it, as we all lost wait including my 7 year old who is thin anyway and couldnt afford to loose weight. The best bit is that the hotel is on the beach and the beach is stunning. I did complain to travel company on my return to no avail and i will never travel with them again. As for the hotel it needs demolishing. BE WARNED DONT TAKE YOUR WELL DESERVED HOLIDAY HERE.

I have a confession to make before I head out and write a review on Hotel Le Paradis - I booked this hotel only because it was the cheapest option at the time of booking and I had some sort of expectation as I only paid half the amount of any other hotel in Hammamet, I had also read the reviews and thought to myself.. "How bad can it really be?" Well read on.. The hotel is clearly in need of urgent attention, light bulbs need to be replaced in most of the hotels main reception areas, where there is a dull, gloomy mood! The ceramic and marble is in desperate attention of a good old decent polish, mainly the tacky 70s/80s styled furniture needs to be thrown out and new items need to be brought in... However none of this was my main concern.. The real trouble is the fact that the rooms were never cleaned with disinfectant, the toilets smell bad and that makes the whole room smell really bad too. A/C worked for the first 2 days then broke and we had to have someone to take a look at it every evening (not to forget the fact that the pipes were leaking and stained my white shirts in the closet) The bed sheets were never changed in my 14 day stay, I requested new towels every morning and had to communicate that I wanted fresh towels not those that were dried in the sun and then replaced to the chambermaids in french!! The general up-keeping was extremely poor and as a Food Hygiene trainer I was disgusted with the food, catering and restaurant! The waiters were marvellous though! The animation team were disastrous. There silly remarks were offensive and the entertainment consisted of slapstick comedy, latino dancing, lionking playback with real bad makeup and a bunch of locals singing playback music to YMCA... Most of the time the animation team staff would be chatting up and flirting with tourists!! On the other hand the reception team were excellent, communication was at its best! They are a hardworking, genuine and informative professionals and had the hotel running smoothly! the pool water was freezing and tiles are missing from the bottom of the pool... there are a lot of flies so try to ensure that you bring anti-fly sprays The ice cream served by the beach is a must do.. avoid the bars in the hotel as they never seem to have the item that you want and just give you a more expensive substitute.. Tipping is a big thing in Tunisia so always carry a few dinars with you when you eat around the hotel as well. The taxi journey from Tunis Carthage airport is 80 dinars late at night so just agree to that price... its a good offer... As a whole, avoid this hotel and stick to something else in Yasmine Hammamet..

Enjoyed our one week holiday there. Hotel looking very tired. Apparentely hotel will be closing down after the summer season for refurbishment. Should be a great hotel to stay then. Staff are extremely helpful and polite. always there to help and also to joke with you too. Sammi the bar waiter was great, that guy should get a lot of tips (he earned them all and more) Rooms are not too bad seeing as it is a 3 star hotel. Food - have no system whatsoever. You have to choose your food first and then find a table to sit , most sittings had to find own cutlery and glasses. Food not too good, but hey you are in a Tunisian 3 star hotel what do you expect. Very close to beach which was great. Childrens entertainment was good, but repetitive. But kids seemsed to like that. There were very few English people in hotel, majority were German Met up with some great English people great fun. Would have liked to have had a few more English speaking people there. As the Germans seems to stick to their own, not interested in mingling with anyone else.(shame) On the whole we enjoyed our stay at Hotel Paradis

Just returned from this hotel, after the entrance exam which took about an hour we were shown to our room, which was a little 2 bed room with bunk beds not in the main hotel which we were lead to believe it would be, the room has not even been cleaned from the previous people either, there were even skid marks down the toilet, no towels, we had to ask 3 times for them got them later that evening. We had half used toilet rolls every time to room was cleaned, the patio door was left open after the maid to, and we had 2 towels for 4 people. After 3 nights of the kids top and tailing we were given another room with single beds for them, there was a large gap under door so alsorts could crawl in at night, so we put a blanket there and it was near the stage our room so we had music blearing out till 2 in morning. The kids pool had tiles missing of the bottom the filter grid were raised and dangerous to, and you had to put towels out at 6 in morning to get bed cos all the french and german would beat you to it. This hotel is mainly geared up for french and german the are only about 3 per cent of english there, the food was rubbish, lived on chips for 2 weeks, nothing for kids to eat at all, tables were not that clean either. Unless you were french or german the service was terrible or unless you tipped every time. The only good thing about the holiday was the weather and the air conditoning in the room. If you went out you could not bring anything in with you they liked you to spend all your money in the hotel, you would be challenged on the gate as to what you had in your bag, this hotel is more like a minus 1 star, it should not even be in the jms book, but then they said what do you expect for a third world country. Also the kids clubs don't bother no kids turned the rep princess ali as she called herself loved herself more than the job, just don't bother with it waste of money.

we returned from the hotel paridis on 04/06/06, after a great holiday in tunisia. the hotel rooms were very clean and spacious. we had one room with two double bedrooms, each with an en-suite, perfect for ourselves and our two young children. the rooms were cleaned dailey and the towels and sheets could be changed daily if requested. there were several lounges all kept immaculately clean with excellently waiter service. we particularly enjoyed the pool areas which were well kept and monitored regularly by staff. our children aged 5 and 7 years loved the kids clubs provided by the hotel and by thomas cook the food was well presented and they tried to cater for different nationalities and tastes. my husband put on half a stone in weight as he loved the desserts. by the time we left however the dinning room (and the hotel) was becoming more hectic and staff were finding it more difficult to clear tables quickly enough. WARNING - do not go to the hacienda as recommended by the rep - it was disgusting, diabolical service and even worse food. the resterants by the marina in yasminne hammamet were of a very high standard and worth the money- very cheap. a two course meal for five people cost less than £50. including drinks.

I stayed here with my 2 children for a week in May. After reading some of the reviews I was quite suprised to find it clean & tidy. The rooms were bright and plenty of space and cleaned frequently. The anitmation team was good but not great. Breakfast was ok but nothing special, dinner was better with a good variety, although not too hot it was edible. To sum it up I was pleasantly suprised and could not believe the reviews I had read previously. We enjoyed our stay and would recommend it. Definatley not the holiday from hell.

Me and a mate stayed at this hotel for a week in early November. We booked though expedia for the first time and quite possibly the last. Nothing against them we wanted and got a cheep holiday the only thing is the transfer from the airport to the hotel was a nightmare. We got in to one of there taxis to get to the hotel and had a scary 1 hour drive to the hotel at one point stopping on a onward ramp to pick up two policemen to take them to another village. Once arrived we checked in and booked a taxi for the way back to the airport (half the price we paid to get there). We got our luggage taken to our room for us and shown where we would be staying. The room had what we needed 2 beds and a bathroom, a safe was available but at a cost so we didn’t worry. Went to have our meal and was pleasantly surprised at the selection of what was available. One problem we had with the hotel is that they speak very little English and we spoke very little French. This was not a problem when it cam to drink as we got by on a regular basis for this and very cheep. By the end of the holiday we had made friends with some of the French that spoke English and got on well. I would recommend going to the local club at least once as everyone mix’s together and has a good night out once the hotel bar closes at 11.00pm

This was my 3rd stay at the hotel. I must say i love being there in tunisia and at the hotel. All staff who work in the bars etc are fab they are friendly and they remeber you each time you go back. Im not gonna say too much about the managers of the hotel cos i dont like em they have changed over time. However i found marcelle - one of the managers to be especially rude!! Most of the people in reception are happy to help and will do all they can to help. People have been on here moaning about the hotel restaurant and how they couldnt get a table.... the trick is on your 1st nite or morning depending on times you get there you will be greeted - hopefully by a restaurant manager. You will be shown to a table by them. Make sure you take your room number card with you as this will mark your table for every meal until you leave the hotel. Ask for sassy if you can he is a lovely waiter - an older guy and he is great with kids!! He will help you all he can. I will admit the food isnt always great but its what you make it. If the hotel food doesnt suit you or you fancy treating yourselves there is a chinese restaurant (called hong kong) nearby just past a part of hammamet called - sidi bou. It costs around £2 to get there in a taxi from the hotel. A meal there for 2 cost around £15 - thats with around 3 dishaes to share along with rice and prawn crackers etc and free starters and fruit for pudding. There is also bars etc a short distance away from the hotel that sells food if you need it. They are all fairly cheap to eat out at. And you can buy snacks at the hotel shops. The loud music mentioned late at night....... they have now built some sound proofing for the disco bar that goes on until 2 - 3am during summer months. You can hear noise still but this is mainly from the club a short distance form the hotel. This is quite entertaing ive spent many a night watching the entertainment team dancing they are good! and watching the foreign freaky dancers doing what they call dancing!! One of the nearby nightclubs is called Latino's its very good there. Music is good, the drinks cheap (compaired to other clubs)but the only let down is the toilets there!! They are dirty!! There are other clubs opposite and nextdoor if latinos turns out not to be your thing!! But they all go on until 4 am and thats good if you are into that kind of thing. There are taxis queued up outside when it finishes so you can get back to your hotel safely at night. Phone calls home........its best to go across the road and use the taxi phones its very expensive using the hotel phone boxes. But there are times when it gets very busy there so be prepaired for a wait. Dont let anyone push infront of you as foreign people tend to try. Just remember who was infront of you when you went in and stick to your guns and you will be fine!! Also dont forget your dinar coins!! It costs the same to call a mobile as it does a landline phone in there too. The hotel rooms..... they are cleaned everyday and towels changed too. There is air conditioning in the rooms which is nice in summer because it does get hot. Some rooms dont have great bathrooms but any problems report them to either the rep or reception they will then fix them as soon as possible which can sometimes take a while but its not like you spend all your time in rooms is it when you are on holiday?! At least i hope not there is a world to see after all!! The pool areas ......they are kept clean and tidy by staff in bars and pool staff. I have to say the life guard is fab!!!!!! I saw him save a kid earlier this year who had been left at the childrens pool by his parents while they were on the beach. This child was pulled from the pool unconscious by the life guard and brought back round and cared for until the ambulance arrived to take him to hospital!! He is a total star!!!! Places to go.......there is a roman ruin more or less next door to the hotel called the putput. A man bought the land to build a hotel on it and was gutted to find the ruins on the land because it meant he couldnt build his hotel! i havent been to visit it but been told is interesting if your into that kind of thing!! The media in the town centre. before you go there visit the hotel shop and get rough ideas of prices. Before getting there decide what sort of things you want to buy and how much you would pay for them and stick to the prices you decide. If they say no in the first shop there is always another one to try that will. Theres loads of shops there and some with more than 1 door so beware!! You have to be good at saying no if you visit there as people will try to get you into their shops anyway they can. But take it all lightheartedly and you will be fine. After all they do come out with some funny things such as cheaper than asda price!! After shopping in the medina look out for an ice cream parlour called canaries. Try their fresh fruit juices, ice creams or crepes they are well worth visiting tunisia for believe me!! In sousse there is a shoe centre where you can buy almost any kind of shoe for next to nothing compaired to here!! girly heaven!! and try the fixed price shop while there. Also there is a market in Nabeul which is worth a look. Its a locals market where tunisians buy their shopping!! But once again check hotel shops for prices before going so you know the rough idea of what things are worth. I think thats all any questions feel free to contact me my email address will be shown.

My family and I have just returned from what should have been a two week stay at the "Paradis" however for reasons you are about to discover we managed only one night before complaining and moving to a subsequent hotel. On arrival at the hotel it was clear that the hotel was in need of some TLC. On our check in we found the reception staff to be both unfriendly and arrogant. It was unclear at this point just how bad things were going to get and they got much worse! Our room can only be described as a health and safety issue it was dirty containing a toilet brush covered in human faeces and our seven year olds bed collapsed every time it was sat upon. The pool area was dirty and the beach was found to be in a similar state. It was our arrival to dinner that first evening which was to be the final straw in a very short stay. On entering the restaurant we were confronted by a a waiter corking a bottle with his teeth which was then presented to a table of unsuspecting guests. We then managed to find a table and were literally attacked by flies they were everywhere on tables , in glasses and just swarming in the food on the buffet. It was the same story at breakfast so my family packed up and shipped out to a nearby hotel for the rest of our stay.

I agree with the last reviews, nothing more to add than my own horror stories. The flies, the service (better if you left big tips), the smell, the rooms - all true. I would never, ever return. Animation (hotel entertainment) were good, but not good enough to turn this sorry excuse for a hotel into anything more than the health hazard it is.