Riu Palace Jandia

4 star
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Recent traveller reviews — view all

Average Rating

8.5  / 10
(11 reviews)

Ratings summary

Brilliant
4
Good
6
Average
0
Poor
1
Awful
0

Rating by feature

Room: 9/10
Service: 9.5/10
Value: 8.5/10
Cleanliness: 9.5/10
Location: 9/10

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Traveller reviews

Wonderful

"We have just returned from a New Year Break at the Rui Jandia Palace and wanted to comment on how wonderful it was. The Location, Service, accommodation was fantastic and would highly recommend for a relaxing break where you can be spoilt by wonderful views, food and staff.

I can honestly say that I have never recommended a hotel previously or written a review but I would have no doubt on giving this hotel 10 out of 10.
"

by Cambrian22
10 / 10

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Great apart from the steps

"As all Riu hotels we have stayed in the Palace in Jandia is of a very high quality. It dominates the main street of the resort as it overlooks it, but is small enough to be quiet and peaceful. I recommend it wholeheartedly for a visit with the following reservations:

1 To get to the beach or the town there are lots of steps to be walked. This does make it a little difficult for anyone with walking problems or with young children and buggies

2 The lifts are not very well organised meaning there is often a long delay in accessing them, or in them going up when you want to go down, etc

3 The view from some of the rooms is not very good, over the town rather than the sea, and, as we were on floor -4 ( the whole hotel is built onto the cliff, reception on 0 is at the top of it) it can get a bit "dark"

4 There is not all that much to do in Jandia, great for us, but for the more mobile/adventurous, car hire is a plus.

Jandia is clean, well organised and not too developed, a great place to go in many ways. Do try the SeaCat, it was the highlight of our holiday
"

by wat4der
8 / 10

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blue sea

"I stayed in the Riu Palace Jandia Playa from oct 14 to October 21,2006.

Nothing to complain about service and food. Perfect.

Beautiful view from the sun terrasse to a real blue sea.

However, not so attractive when you are travelling alone and are not even middle age. Most hotel guets (german nationality) were 55 +.

The entertainment possilities in the evenings were nothing to write home about.

Some improvment should be done there.

Regards

MJColling
"

by MJeanne
8 / 10

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Just had 17 nights at this hotel....

"Just had 17 nights at this hotel. Fabulous hotel and right on an amazing beach. Only downside the pool was too deep for our younger children to swim so we had to supervise 100% and also there were no children's facilities, apart from that, an amazing hotel.

The staff were fantastic and nothing was ever a problem, if you asked reception for anything it was "done" and they checked up that it had in fact been done.... Food really lovely.... we all did have a "tummy" on holiday but that is nothing new for our family abroad! A great hotel.... can recommend.
"

by  A Thomas
7 / 10

3 readers found this review helpful. Did you? Yes

LIFE IN PARADISE

"My wife Anna and I traveled and explored the world over, but never before the Riu Palace Jandia did we experience such elegant yet unpretentious hospitality, attentive service, gourmet food, and a view of the ocean from our suite that was beyond spectacular. This truly was a dream within a dream, a fantasy come true. Forever thank you.

Nicolai and Anna
"

by A TripAdvisor Member
10 / 10

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Pretty good on the whole

"This was a really good hotel. The staff were extrememly helpful and friendly. The facilities were acceptable, but as stated elsewhere, geared up for middleaged couples. The food was truly superb. Night after night the variety was endless and the quality superb.

Why only 4 out of 5? A couple of minor points. Firstly, the hotel is perched at the top of a hill, which was not clear from the Thomsons a la Carte brochure. From the hotel to either the beach or town involved navigating a series of steps;about 80, which is very difficult witha six month old child and a pushchair.

Within the hotel, owing to the layout, you could not get to lifts, the dining room or bedrooms without encountering steps. Ordinarily this would be no problem, but to us with a child of such tender years we would have thought that this would have been made clear in the brochure by the tour operator. Thomsons definitely lose points here. The trek to town from either side of the hotel to Playa Jandia and Morre Jable involved such steep climbs with a young child that we hired a car for the whole of our holiday just so we could get out, and please be assured that I am above average fitness as a qualified rugby coach!!

Other than this problem, the hotel was really good.
"

by A TripAdvisor Member
8 / 10

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Fantastic food

"On arrival we were greeted by the very friendly reception staff and a glass of champagne. A nice suprise was a taxi for the hour and a bit journey from the airport rather than the normal coach transfer from Thompson. Comes as part of the hotel service.

We chose not to pay extra for the full sea view but have to say our partial sea view was immense. You

could see the whole of Jandia beach from the bed. The biggest room we have ever stayed in and a pair of twin beds, each of them large enough for two.

Only slight downside was the road noise, didn't bother us though (FYI the full sea view rooms don't get any noise because they are on the other side of the hotel).

The food was fantastic, generous amounts of even the best stuff - king prawns, steak, smoked

salmon. We would count ourselves as quite serious foodies and we're not usually a fans of eating in the same place every night on holiday but the quality far exceeded anything we have previosly experienced at other restaurants in the Canaries so it was a pleasure to be there every night.

The majority of the guests were Germans in their 50s but the staff also spoke English and all the menus were provided in English, German and Spanish. We were

the youngest people (29 and 31) staying in the hotel but it meant there was zero competition for the table tennis and pool table! Can't fault the Riu chain and would definitely stay in one of their hotels again. The weather wasn't the greatest (3 days out of 7 were cloudy or raining) but Jandia beach is stunning -kilometers of beautiful beach and aqua sea.

Highly recommend both the hotel and the resort!
"

by A TripAdvisor Member
8 / 10

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Sand, sea and superb!

"We have just come back from an absolutely superb stay at the 4* Riu Palace Jandia. The hotel is set right above the beach, with glass elevators running down the side of the building to take you down to the private entrance on beach level, open corridors to make the most of the cooling breezes and beautiful glass-roofed reception area.

We were offered champagne on arrival, whilst our cases were taken to our room. And what a room! Two adjacent four foot beds with gold bedspreads, blue and gold carpet in the bedroom and living area, and gold curtains on the floor to ceiling, wall to wall window. We had paid extra for a guaranteed unobstructed sea view (although nearly all rooms had a sea view of some kind), and it was well worth it. We looked out over the beach and the turquoise sea towards the little town of Morro Jable and the mountains beyond it. We could see the ferry to Gran Canaria come and go, the wind surfers in the day and the fishing boats at night, all from the comfort of our airconditioned room. The bath (with marble floors and walls naturally) was so big you could hold a party in it and there was a seperate sink in the marbled floor dressing area with a full length mirror and others on the wall angled so you could see yourself from all angles. The whole hotel was spotless and all the staff, from maids to gardeners to managerial staff were unfailingingly polite and friendly.

The dining room was beautiful. Sparkling crystal chandeliers hung from the ceiling to light up the most sumptuous of buffets. We could not believe the quality of the food. One night there was unlimited fillet steak, another had langoustines and smoked salmon, in fact everything was of top quality. There was also a speciality restaurant for which you had to book, but there was no extra charge for dining here.

The only thing that could have been bettered was the entertainment. A resident group performed each night, but their repetoire was sadly out of date with 70's songs like My Way, Rose Garden and the equivalent in German and Spanish. I asked the lead singer to do something more modern and lively and they came up with Dire Straits' "Walk of Life" before going back to quicksteps and walzes for the elderly Germans (who could dance pretty well, I must admit).

The hotel guests were nearly all German and over fifty. There were two Spanish families who let their little children run riot on the dance floor and annoyed me intensely chatting loudly on their mobile phones during dinner, even though the restaurant had a sign up banning mobile phones. As far as I know, there were only 3 British people in the hotel, including my husband and myself, so no wonder everything was geared to pleasing the Germans.

However, if that means maintaining high standards, that is no bad thing. We go on lots of holidays, and this has been the best hotel we have ever stayed in. Gorgeous beach, two minutes to shops, beautiful building, friendly staff, fantastic food - what more could you want (well maybe more Dire Straits maybe). We even had the weather to match, although it got a bit too hot when the wind blew in from the Sahara for two days, and the temperature was 98 degrees at 12.45 in the night, and over 104 in the daytime.

So we would thoroughly recommend this hotel, but please don't take your children or your mobile phones unless both are kept in mute mode!
"

by Spookycat
10 / 10

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Not disappointed

"We spent a very enjoyable two week holiday there over the Christmas and New Year period 2004. A very full daytime activity and evening entertainment programme was provided for children and adults.

We found all staff (reception, cleaning, restaurant, bar) very friendly, courteous, and helpful. Normally, their English was far better than our Spanish, so we were not left feeling isolated or ignored. Overall, the standard of service was very high.

Apart from the main dining room where there is a huge choice of excellent food, there is also an under-used speciality restaurant in the poolside bar where Spanish foods may be enjoyed at no extra cost with excellent personal service.

We cannot understand and do not agree with the complaint of one reviewer about the staff, but believe that there have been staffing changes during 2004. We agree completely with the review of the visitors from Belgium in December 2004, and would not hesitate to recommend this hotel.

The only thing we regretted was the way some guests would reserve 'ownership' of sunbeds at the front of the pool terrace for themselves. We found that very selfish and arrogant.
"

by A TripAdvisor Member
8 / 10

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The only place we go at the canary islands

"We have been there like 5 times, the most recent ones being in September and december 2004.

Although it is difficult to give advice about vacations sites, let me tell you the place is gorgeous : very very long white sandy beach, meant for "the walks of your life" : it's a health cure for us ! The hotel itself is a bit "the castle of Jandia", located on a rock, it looks down from high on the place. The best seaview around.

It is not meant for kids and teenagers since there is almost no day animation/entertainement and this is not a criticism : guests over there are kind of "well off" and numerous are in their 50's or more. So let them rest, be quiet and enjoy the air, the sun and the sea.

This hotel belongs to the RIU chain, to us from far the best service that you can imagine in Spain for "beach/holiday Hotels" (did not visit the Paradores, and so on...) and it's a RIU "Palace" meaning that it belongs to the top class hotels of the chain. Officially classified as 4 stars, it's more like 4.5 or 4.75 if you allow me this creativity.

The service at table, the food, the attention of the staff are unbeatable in Spain in Beach hotels. The new director (Jesus Perez) and the New chef de cuisine "Don" Felipe have recently (spring 2004) brought the level to a higher standard. There is a continuous dialog with guests. They walk around during diner also.

To relax, you can choose between the sundeck (a bit too crowded in high season - they should drastically reduce the amount of sunbeds) and the beach where you will pay for the sundbeds and umbrella.

The first reviewer had problems with the staff : I had too, years ago with ONE person. We now are good friends and, let me tell you : smile to them, speak with them in Spanish a little (or more if you can), and you'll get the best of them. Remember Riu's policy is "personalized service" : very rare in a beach hotel.

Finally, the room are all junior suites, renovated in early 2004. Huge, as are the bathrooms.

Plenty of shops and restaurants around if you need to shop or eat more than the standard half board.

Nothing is perfect : there are drawbacks, they get fixed rapidly. By abundant rain, the large glass roof of the entrance and lobby leaks but that does NOT happen a lot. The place is mostly sunny and dry. A lot of German guests and a variety of other (Belgians, Dutch, Scandinavians, Swiss...). Less Brittons than in Teneriffe.

We are NOT related in anyway to the firm.
"

by Phil512
10 / 10

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beautiful place shame about the staff..

"Just returned from a holiday that i can only describe as alright.Which traveling from london is only a 4 hour flight.I had been working really hard and only had this week to take a break from recording.So at looking at this package I thought great.Listed as a 5* but belive me this is no 5*.The worst thing about it was the staff who seemed to find it impossible to deal with any complaint,which is a shame because the place itself is lovely and the food was good,although dont try to get any food after 9.30 or expect to get the room you where promised in your package and when you do require anything from receiption expect to be spoken to with the utmost contempt...This is more a 3* nothing more..."

by A TripAdvisor Member
4 / 10

Did you find this review helpful? Yes

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Map for Riu Palace Jandia Closest airport: Fuerteventura (FUE) 40.5 miles

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Riu Palace Jandia is also called:

  • riu palace jandia hotel
  • riu palace jandia peninsula

Address: Avenida Jandia, Fuerteventura 35625, Spain