Vincci Nour Palace Resort

We have just returned from our worst holiday ever! We have been visiting Tunisia now and again over the last 25 years and this is the worst hotel we have ever stayed at. The food was appalling, boring and cold and the restaurant was more like a hot, dirty canteen. The... more

Well, I have to agree with other people, this is no way a 5* hotel more like a three. Most of the waiters were nice and friendly although on some occasions you had to wait a long time for a drink. If you were around the pool and in one case, one night at tea time I... more

This is the worst hotel I've had the misfortune to stay in. Arrived late in the evening. Dinner which we'd paid for was dried up and inedible. Drinks scam prominent. Told the rep about it and, despite this and a letter to Air tours and received a bland reply ignoring our... more

1 reader found this review helpful

Can't think why there are such vastly differing ratings for this hotel, could it be to do with the time of year guests use it? Anyway the facts as my family saw them. Positives: Excellent large clean pools - both indoor and outdoor, good spa facility. Close to private... more

1 reader found this review helpful

I agree with both the bad and the good reviews of this hotel! It is definitely not a UK 5 star, but then I don't think anyone who goes there pays UK 5 star prices (we certainly didn't). The place was clean, but a little shabby. I found the staff friendly, except for the... more

This is a real let down. Hotel looks amazing in photos and lavish on arrival but then.....you realise what a horror it actually is. Food is repetitive. Rooms like a travel lodge. Rude and clingy staff. Bar prices are over the top, that’s why you can only get half board,... more

Going along with previous comments on this hotel, I must agree with other people when they say how poor this whole operation is. The staff were rude and not at all accommodating. Given English was not their first language staff did well in communicating - this was about the... more

Just come back from two week stay at this hotel with our two children and had a fantastic stay. The rooms were large, clean and well air conditioned. The staff were friendly and helpful. This hotel is used to dealing with Italians, Tunisians and the French therefore... more

Good points: The weather and that’s it. Bad points: This is definitely not a 5 star rating, the rooms are like a travel lodge in Britain. There is one English speaking channel on the TV. I found the reception staff rude and the manager also, the people who were nicest... more

Never again! 5* hotel? No way! 5* prices? Definitely. Flies crawling all over the buffet food, awful wine starting at £13 for a 1/2 bottle, dirty beach, dirty pool & flies everywhere, threadbare towels, poorly cleaned bathroom, poor hygiene in general actually. Quadruple... more