Polydoros Studios & Apartments

just returned from our holiday in polydoros apartments, the best room is no:6, this is the only room with a sea view, all other rooms face onto the stairs or a brick wall!!!. We where in room 6..... what a view over looking the sea... FANTASTIC. The room was clean and had every thing you would need for a self catering holiday. The beds and towels where changed twice in one week. The reception and snack/bar area is always very busy with the local people, and closes at 8pm every night, so very quiet after this time, plenty of sun loungers right at the sea. Water sports just one minuite away. Polydoros is in a very quiet area so if its party party party your looking for this is not for you. Twenty minuite walk takes you into the center which is very nice for a meal and a drink. We found the shops very disapointing ( Not many). Close to the polydoros are a couple of nice resteraunts but no bars. If you have trouble walking you may find it a bit hard to get up and down the dirt road to get to the apartments. You need to be out of your room by 12 although they ask you to be out for 11am, there is no shower facilities, or anywhere to leave your luggage, to keep your room on is 25 euros but you can only keep the room untill 6pm. if your looking for a quiet holiday this would suit.

My friend and I have just returned from a one week holiday in Polydoros studios and apartments in Agios Nikolaos. We had a great time there. The apartments are right on a lovely sandy beach. They are very clean with full bathroom and kitchen. We would most definitely go there again. The one problem we experienced was the demise of XL and Kosmar with whom we were travelling. When we finally discovered that Thomas Cook were responsible for repatriation we thought all would be ok. Whilst the owners of Polydoros were absolutely fantastic to us and the other guests Thomas Cook failed to provide any real form of customer service. This was surprising given their reputation and the fact that they had recently signed an agreement with Polydoros for next season. We did not see one Thomas Cook representative at the apartments - we actually went to their office to seek information about flights home. We were eventually informed via a notice at the apartments late on Monday night that we would be picked up the following day and flown to Manchester and not Gatwick. Despite telephoning Thomas Cook in London and ATOL we were told "take it or leave it". Upon arrival at Heraklion airport on Tuesday evening we discovered that there was availability on flights to Gatwick but we would be asked to pay approximately Eur 300. We flew back to Manchester where we eventually found our way to coaches for the 5 hour journey to Gatwick. I have to say that the staff of Thomas Cook whom we encountered at Heraklion did not appear to have any customer service skills. They were mostly rude and unhelpful. I will not be in any rush to book a holiday through them. On a positive note I really would recommend the Polydoros Apartments.

This was my first visit to Crete and really can't complain about the holiday as the room was spotless with a wonderful view over the bay. It was in an ideal spot for an early morning swim in the sea and the sunloungers were right next to the water to cool down from the glorious sun we had all week! Our hostess Helena and her son were very friendly and the apartment was cleaned every day. The studios were in a picturesque location and it was only a ten minute walk to the cosmopolitan centre of Agios Nikolaos. We will definetly return here again but for two weeks of relaxing bliss!