Caserio Hotel

My boyfriend and me booked Hotel Caserio for one week in Juky with Half-Board before reading reviews. Having read all those we almost thought about cancelling our reservation and try to bok a different room. When we arrived to the Hotel we were greeted by a very friendly reception team. We went u to our room and it was of good size, very clean (as well throughout the week) and all facilities you readlly need on a summer holiday. Most TV programms were in german, which was not a problem for us, as we both do speak german, but we actually... more

arriving late at night we were told to go to the dining room where a plate of cold food was sat it looked unapetising and should have been hot so we retired to bed, not knowing that because we had been left this that on the last day food was to be paid for 11 euros each to be precise which we declined so watch out, we were half board but this meant that you did not get even a glass of water with your evening meal with out paying, this we feel was very mean, the entertainment was ajoke and as there were so few english in this hotel we spent... more

I booked this hotel through a travel agent and when I checked the reviews online I was terrified of this hotel I was bringing my wife to. However on arrival we realized it wasn't all that bad. Yes the decor is very dated, the food is not quite up to 4* standard and the gym is a JOKE. However the hotel is very clean, the pool is nice and the staff are helpful. We didn't stay much in anyway as the weather was lovely and the island beautiful. I would recommend going to this hotel if you get a very good deal and are not too fussy about... more

We stayed at this Hotel in May and can honestly say it should not be rated as a 4 star Hotel. The service from the staff was not the best. The Restaurant was in the basement of the Hotel. The food was awful, okay if you like Garden peas or Carrots for Breakfast! The rooms are basic although clean. The TV Channels are all in German and Spanish. The maid comes every day to clean your room but don't always expect to have a clean towel! There are plenty of sun beds around the pool. The Hotel is next to the main road where you do... more

We have just returned today from a week’s half board at the Caserio and I would be the first to complain if the quality and service was less that one would expect for a 4 star hotel. The accommodation was what you would expect from a 4 star Spanish Hotel. Our room was large enough to accommodate another single bed; other bedrooms looked to be of a good size. The room was comfortable clean and supplied with extra blankets, and pillows etc. The bathroom was a good size with shampoo and shower gel in plentiful supply. The... more

We've just returned from a 2 week stay in the Caserio!!! If any of you reading this are spending a lot of money (like we did) , Finf yourself another hotel... This is no-more than 3 star (again at very best). With the staff everything is a problem! To keep it short and sweet, We won't be returning to the caserio.

Went to this hotel for 1 week from 26th April to 2nd May2006 and what a big mistake!!, The reception was fine on arrival. The accommodation was poor and not at all in the 4 star market The room was clean and serviced daily although the towels left a lot to be desired either thread bare or with complete holes in them. The food was disgusting, at dinner there were all sorts of stange concotions in order for you to know what was what outline drawings of animals or fish were on display next to the offerings to assistwith your choiceThe food was... more

my husband and i stayed there for two wks xnas & new year i think we were the only brits. the staff were lovely and couldnt do enough,but the entertainment was terrible,we never stayed longer than 10 mins.not 1 guest spoke to us as i think they were all germans,apart from agrunt on entering the lift while they looked us up and down as if we sh--. In the dinning room we were in between to german couples.who kept on talking to each other over our table igot so mad i kept on putting my cutlery down every time still didnt stop them. all in all... more

we stayed at the caserio hotel 4* and thought it was fantastic the staff we very friendly to everyone and couldnt do enough for you. the hotel was lovely and clean and spacious . the food was good we didnt like rabbit that was served one night but everything else was lovely to eat salad, cheeses, fish, steak, pasta vegetables and chips there was also a range of childrens meals there was also entertainment laid on and not forgettting the bingo we are aged 49 40 17 14.

We booked 1 week at the Caserio Hotel in Gran Canaria through Med Hotels. We thought that we would get a reasonable standard as we were informed it was 4* half board. Having now seen this hotel there is no way that it is 4* - it may have a telephone in the room and a shower, maybe the rating is achieved on a tick list, but it was in our opinion 3* at best. Decor was very 80s and shabby. Food was terrible - on the first evening we tried the food and decided not to eat evening meals there but we thought we would give the breakfast a... more