Venus Aparthotel, Qawra, Malta
Hotel Information
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Hotel Description:
Venus Aparthotel is situated in the centre of Qawra, the most popular tourist resort, within walking distance from the smooth rocky beach and public transport. It is composed of two blocks consisting of 110 hotel rooms and 20 self catering apartments. loading...
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Venus Aparthotel Reviews
" Hideous! Disgusting and awful.
... "
Hideous! Disgusting and awful.
Beware of cheap holidays to this hotel in Malta. We paid only £220 for the 2 of us but it was really dirty. Basic I could deal with however this hotel is dirty.
Food is disgusting. Don’t touch it, rooms are not cleaned! Sheets are changed as are towels but that’s it the bathroom suite looks a million years old! Fan sounds like its falling of the ceiling. Floor is never cleaned neither is the fan as the dust on top of it is around 4" thick. Glass side tables in the room are also thick with dust.
I have stayed in basic accommodation before but never has it been this gut wrenching!
People that enjoy there stay at this hotel must have come from very poor homes themselves!
Beware of cheap holidays to this hotel in Malta. We paid only £220 for the 2 of us but it was really dirty. Basic I could deal with however this hotel is dirty.
Food is disgusting. Don’t touch it, rooms are not cleaned! Sheets are changed as are towels but that’s it the bathroom suite looks a million years old! Fan sounds like its falling of the ceiling. Floor is never cleaned neither is the fan as the dust on top of it is around 4" thick. Glass side tables in the room are also thick with dust.
I have stayed in basic accommodation before but never has it been this gut wrenching!
People that enjoy there stay at this hotel must have come from very poor homes themselves!
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- Date of Holiday:Sep 2006
- Board Basis:Half Board
- Tour Operator:british jet
" I saw another review making the case... "
Submitted By: Mr A Brown
I saw another review making the case that for £160 this hotel is good value.
The only way that the Venus Aparthotel could be good value would be by comparing it with a flight only holiday and even then it is questionable to suggest that staying at the Venus is better than sleeping rough.
British Jet/Malta Bargains are bleeding this hotels dry. No investment results in a dirty hotel, terrible disgusting food and disinterested staff. I have stayed in one star hotels and pensions with no stars, this is worse.
Medina, Valetta and Sliema aside Malta was a disappointment and the friendly Maltese must have been on holiday.
The only way that the Venus Aparthotel could be good value would be by comparing it with a flight only holiday and even then it is questionable to suggest that staying at the Venus is better than sleeping rough.
British Jet/Malta Bargains are bleeding this hotels dry. No investment results in a dirty hotel, terrible disgusting food and disinterested staff. I have stayed in one star hotels and pensions with no stars, this is worse.
Medina, Valetta and Sliema aside Malta was a disappointment and the friendly Maltese must have been on holiday.
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- Date of Holiday:Sep 2006
- Board Basis:Half Board
- Tour Operator:Malta Bargains
" Venus is very basic, but comfortable... "
Submitted By: Mrs A M Moore
Venus is very basic, but comfortable beds, clean linen and lovely staff (for the most part) Do not expect luxury, we did not eat there either, did not like the look of the food. BUT...the Maltabargains reps are very good, and though the place Qwara/Buggiba is very much a tourist built facility, it is easy to get the really cheap buses to anywhere on the island. Rating of 9 is for the holiday rather than the accommodation.
We found a great little tour operator, just around the corner and across from the Palm Court Hotel (sister to Venus) called FREEWAYS TRAVEL. For only 3.5 Lira, plus a 2 lira return ferry fare, we were taken on a marvellous trip to Gozo. The minibus was dead on time, the driver explained all that would happen. A great guide called Mario took us round Gozo, and it was brilliant. Back to hotel at appointed time too! A good service, much cheaper than buying from rep. The office is on Triq Horatio Nelson.
Just across from it, you will find a really friendly restaurant bar called We5. At night, the landlord hands round delicious nibbles, like toasted cheese on Maltese bread, spicy local sausage, sausage rolls, onion rings etc. For the best dinner, or even all day breakfast, with huge portions and a lovely Maltese man running it, go to the Cafe Blue Bar, on Triq il-Mulett, which is first right past the We5. The steak in red wine sauce is excellent, his Mediterranean style vegetables are intriguing and his friendly service means you will return.
Malta is a mixture of falling down and building up, of ancient and modern, but whatever you do, keep an open mind, it is magic! The people are wonderful and the whole place seems safe and peaceful, I loved it, it is the first time I did not want to come home!
We found a great little tour operator, just around the corner and across from the Palm Court Hotel (sister to Venus) called FREEWAYS TRAVEL. For only 3.5 Lira, plus a 2 lira return ferry fare, we were taken on a marvellous trip to Gozo. The minibus was dead on time, the driver explained all that would happen. A great guide called Mario took us round Gozo, and it was brilliant. Back to hotel at appointed time too! A good service, much cheaper than buying from rep. The office is on Triq Horatio Nelson.
Just across from it, you will find a really friendly restaurant bar called We5. At night, the landlord hands round delicious nibbles, like toasted cheese on Maltese bread, spicy local sausage, sausage rolls, onion rings etc. For the best dinner, or even all day breakfast, with huge portions and a lovely Maltese man running it, go to the Cafe Blue Bar, on Triq il-Mulett, which is first right past the We5. The steak in red wine sauce is excellent, his Mediterranean style vegetables are intriguing and his friendly service means you will return.
Malta is a mixture of falling down and building up, of ancient and modern, but whatever you do, keep an open mind, it is magic! The people are wonderful and the whole place seems safe and peaceful, I loved it, it is the first time I did not want to come home!
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- Date of Holiday:Sep 2006
- Board Basis:Half Board
- Tour Operator:Malta Bargains
" Having booked a three star holiday we... "
Submitted By: Ms F Mannix
Having booked a three star holiday we were extremely disappointed to find that Venus Aparthotel, while it does have three stars, is in fact, and make no doubt about this, a very basic two star standard.
The rooms are in a bad state of disrepair - the usual - black mould around the bath, shower heads which don't function, an ancient portable TV with nothing but Sky News - if that.
As for half board - the food is basically inedible - we tried both Dinner and Breakfast once and then gave up. This is not too problematic though as eating out in Malta is very reasonable and if you like Pizza and Pasta you are sorted.
Malta Bargains has basically got all this wrapped up. Both Venus Aparthotel and its sister Hotel, The Palm Court, are two star standard and a long way off a good three star. If you are looking for a three star holiday don't go near these places. The annoying this was - and all other holiday makers said the same - we would all have paid more for a genuine three star. This is no Malta bargain!
The rooms are in a bad state of disrepair - the usual - black mould around the bath, shower heads which don't function, an ancient portable TV with nothing but Sky News - if that.
As for half board - the food is basically inedible - we tried both Dinner and Breakfast once and then gave up. This is not too problematic though as eating out in Malta is very reasonable and if you like Pizza and Pasta you are sorted.
Malta Bargains has basically got all this wrapped up. Both Venus Aparthotel and its sister Hotel, The Palm Court, are two star standard and a long way off a good three star. If you are looking for a three star holiday don't go near these places. The annoying this was - and all other holiday makers said the same - we would all have paid more for a genuine three star. This is no Malta bargain!
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- Date of Holiday:Sep 2006
- Board Basis:Half Board
- Tour Operator:Malta Bargains
" I was absolutely appalled at the... "
Submitted By: Miss J Main
I was absolutely appalled at the Venus hotel. I went with my 3 young boys and it was expensive for what we got. It cost me nearly £1300 for the 4 of us. For the first 4 days I had no running water. We had to wash and shower in my sister’s room.
When they finally fixed that problem, I had no hot water for 3 days. They let me have use of a downstairs room to wash. I had words with the manager and he moved us to another room but this room had no lock on the door a fridge that didn’t work and a toilet that leaked all over the floor. After another 2 days that was fixed too.
However the chain never flushed properly again. In my sisters room one of them got an electric shock off the totally inadequate cooker.
The maids cleaned the room once in a fortnight with no clean sheets and insufficient clean towels.
I can’t comment on the food because I never ate there and by the smell I’m glad I didn’t have to. There are lots of cheap and cheerful bars and restaurants near by though
The swimming pools were a disgrace. My lads only went in them twice and my 8 year old suffered with conjunctivitis for 4 days afterwards.
Malta is a beautiful place and probably some day I will go back but if I won a free holiday to the Venus I wouldn’t give it to my worst enemy. It’s a dump and it should be knocked down.
When they finally fixed that problem, I had no hot water for 3 days. They let me have use of a downstairs room to wash. I had words with the manager and he moved us to another room but this room had no lock on the door a fridge that didn’t work and a toilet that leaked all over the floor. After another 2 days that was fixed too.
However the chain never flushed properly again. In my sisters room one of them got an electric shock off the totally inadequate cooker.
The maids cleaned the room once in a fortnight with no clean sheets and insufficient clean towels.
I can’t comment on the food because I never ate there and by the smell I’m glad I didn’t have to. There are lots of cheap and cheerful bars and restaurants near by though
The swimming pools were a disgrace. My lads only went in them twice and my 8 year old suffered with conjunctivitis for 4 days afterwards.
Malta is a beautiful place and probably some day I will go back but if I won a free holiday to the Venus I wouldn’t give it to my worst enemy. It’s a dump and it should be knocked down.
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- Date of Holiday:Sep 2006
- Board Basis:Self Catering
- Tour Operator:Malta Bargains
" As with many others I had... "
Submitted By: Mr A Smith
As with many others I had trepidations about staying at this hotel but it was very cheap - cheaper than self catering elsewhere so we booked. We did hear lots of people complaining to the reps - who did look like they'd heard it all before and weren't that concerned, but our hotel room was clean - our beds had clean sheets and were made daily.
The towels were changed if you left them in the bath and our TV and shower worked - yes the water was a little orange at first but ran clear after a few minutes. We had decided that as it was cheap it didn't really matter about the food - it was edible but not very exciting and we ate out a few evenings in some very nice local restaurants - about £50 for 2 courses with wine.
We were a bit disappointed with the resort - it was like an English seaside town but with nice weather and had a 'beach' that seemed to be made of pink gravel. The trips organised by the hotel were expensive and a bit boring. No one told us to, but I would strongly suggest hiring a car - we didn't take our licences, but I think the freedom would have made a much better holiday, as the buses are irratic and take ages to get from one place to the next and stop running quite early.
A word of warning - if you go on the trip to the Blue Grotto, please, please don't accept prickly pear from the eccentric man in the bus conductor's hat - we did and regretted it for the day afterwards! Our week was pleasant and relaxing but we wouldn't choose Malta again and what everyone says about the time share people is true - they are a tad annoying, especially the short blonde lady who positions herself outside the hotel to capture unsuspecting tourists.
The towels were changed if you left them in the bath and our TV and shower worked - yes the water was a little orange at first but ran clear after a few minutes. We had decided that as it was cheap it didn't really matter about the food - it was edible but not very exciting and we ate out a few evenings in some very nice local restaurants - about £50 for 2 courses with wine.
We were a bit disappointed with the resort - it was like an English seaside town but with nice weather and had a 'beach' that seemed to be made of pink gravel. The trips organised by the hotel were expensive and a bit boring. No one told us to, but I would strongly suggest hiring a car - we didn't take our licences, but I think the freedom would have made a much better holiday, as the buses are irratic and take ages to get from one place to the next and stop running quite early.
A word of warning - if you go on the trip to the Blue Grotto, please, please don't accept prickly pear from the eccentric man in the bus conductor's hat - we did and regretted it for the day afterwards! Our week was pleasant and relaxing but we wouldn't choose Malta again and what everyone says about the time share people is true - they are a tad annoying, especially the short blonde lady who positions herself outside the hotel to capture unsuspecting tourists.
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- Date of Holiday:Sep 2006
- Board Basis:Half Board
- Tour Operator:Malta Bargains
" It's right in the centre so near to... "
Submitted By: Mrs T Fox
It's right in the centre so near to everything you need. The hotel needs refurbishing. They have left out the finishing touches such as painting right to the skirting boards but who cares? Our rooms were clean - no hairs in the bath or dirty sheets.
Our beds and towels were changed every day! The fans work but it is hot in the rooms as it is at home when it's hot weather. The food is edible. I'm a vegi and enjoyed the mash potato and fish dishes. The omelettes were a bit rubbery for me.
It was good to get tea and coffee at meal times as it costs a fortune abroad. The Palm Court Pool seemed fine but having just read another review 2 of the people in my family complained that their ears were hurting. The beach is only 20 mins on the bus though and costs less than £1 to get there. The bus station is very near to the hotel.
The TV worked in the room. If you want a cheap break and need to reduce the amount of spending money to take then go for it. You can always find something to eat. I have stayed in far more basic places in Greece where all you get for breakfast is maderia cake and bread and jam.
Here it's a cooked breakfast with beans everyday and lots of different kinds of bread and 2 kinds of eggs. We paid 200 for a week from Leeds and Bradford. The transfer time is short too. I would stay there again if I needed another budget break in the sun.
Our beds and towels were changed every day! The fans work but it is hot in the rooms as it is at home when it's hot weather. The food is edible. I'm a vegi and enjoyed the mash potato and fish dishes. The omelettes were a bit rubbery for me.
It was good to get tea and coffee at meal times as it costs a fortune abroad. The Palm Court Pool seemed fine but having just read another review 2 of the people in my family complained that their ears were hurting. The beach is only 20 mins on the bus though and costs less than £1 to get there. The bus station is very near to the hotel.
The TV worked in the room. If you want a cheap break and need to reduce the amount of spending money to take then go for it. You can always find something to eat. I have stayed in far more basic places in Greece where all you get for breakfast is maderia cake and bread and jam.
Here it's a cooked breakfast with beans everyday and lots of different kinds of bread and 2 kinds of eggs. We paid 200 for a week from Leeds and Bradford. The transfer time is short too. I would stay there again if I needed another budget break in the sun.
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- Date of Holiday:Sep 2006
- Board Basis:Half Board
- Tour Operator:Malta Bargains
" My sister and I have just arrived... "
Submitted By: Miss E Hickey
My sister and I have just arrived home from a week staying half board at the Venus. Booked after seeing a deal on Lastminute.com which appeared to be very good value. £240 for 7 nights half board. After various trips to travel agents and numerous web sites for a trip that suited both our needs this holiday seemed ideal.
After we booked I read the reviews on this site and another and dreaded what we would find on our arrival. Thinking we should have done more research before booking I was very apprehensive about the holiday. Our trip was booked however so we ventured onwards.
Our reception at the British Jet desk at Birmingham International airport was very welcoming and helpful. Considering the recent security scares we had no hassle and were quickly checked in. The flight was smooth and pleasant and we arrived in Malta on time. The coach journey to our resort was very uncomfortable however. The coach Arthur and John's did not appear to have air conditioning and did not have much leg room. As there were road works and lots of traffic it took 20 minutes to get out of the airport car park. In the heat this made it unbearable.
The hotel reception appeared a little overwhelmed on our arrival and seemed confused as to why people may need to know the direction of their rooms! However she was polite and friendly, taking time to chat to us.
We were in the second block and it proved difficult to manoeuvre our suitcases around the sun loungers avoiding the pool! The lift worked which is always a good start. The room appeared clean, I immediately checked the water didn’t run brown and the shower worked. Both were fine, bath clean and the bathroom tidy. One small towel each provided. Just about covered most of what was needed after shower but no hand towel given.
Bed sheets seemed clean, no stains on them. However after a very unsettled sleep on the first night due only to the heat I tossed and turned so much that the bare mattress was revealed. Therefore the numerous blood stains on the mattress were revealed! They were in various places on the mattress and I wondered if a murder had taken place on my bed by the previous occupants!
Television was falling apart and only received one English speaking channel, sky news. We heard Steve Irwin had died roughly 100 times! Still we didnt have much time to watch TV so didn’t care much. Beds and towels were changed daily and room seemed cleaned ok. Except floor not brushed or mopped at all. Sand was everywhere and our feet were caked in it every time we got out of shower.
Meals were suspect but you could put something edible together. It is what we paid for I guess. Most days we managed to sit by the pool so not in very hot restaurant. Just don't look in the kitchen as it will put you off the food for entire stay! Disgusting! We ate out several nights.
Pool was very clean, saw it cleaned regularly. No milky residue at all. Did see a dead cockroach by the pool on our second day which was quickly removed.
Staff generally helpful. Our cold water stopped one day. We complained to reception staff that night who appeared to expect a complaint to be coming his way the moment we approached the desk. The very next day tap was fixed. Very prompt!
On the bar there appeared to be only one staff member. A young guy with glasses who seemed to be only able to grunt. Tip would be not to book any trips through the reps. We only booked on the village festa trip on Sunday night. Very enjoyable evening and no complaints with service yet trip was twice the price of that offered by the local tour agents. There are plenty of trips to choose from. One agent is over road from palm court, think called freeways. They arrange transport to boat tour from hotel as well.
We went on Hornblower cruise to Blue lagoon which was the best day of our holiday. Half price of the Captian Morgan tour on same day. Resorts Qawra and Bugibba are very English and we had to hunt for Maltese food. Everywhere is burgers, full English breakfasts, fired chicken. Tried some Lampuka and Maltese ravioli which was very delicious. Wonderful staff and food at restaurant Villa mare in main square in Bugibba. Had a gorgeous Chinese too from Kaula Lumpar restaurant just off main square. Very good value and lovely staff and food.
Bus drivers were not helpful or friendly, except for one who seemed friendly because we were young girls in small summer vests only! Passes are good value though.
The beach at Ghanja Tuffiejna? is gorgeous and worth the hike down the stairs. Comino and the blue lagoon unforgetable.
Did not meet very many friendly Maltese people which is shame as I have heard this is what they are well known for. Mind you the English and the Germans staying in the resorts were far worse. We did not meet one nice English person in our hotel. We normally meet and befriend people when we go on holiday so was shame.
Overall a very enjoyable holiday. Hotel was not like 3 star hotels have been to before but was generally clean and welcoming and we got what we paid for. Weather gorgeous and we visited some wonderful places. Would definitely visit Malta again, maybe even the venus but maybe without the food!
After we booked I read the reviews on this site and another and dreaded what we would find on our arrival. Thinking we should have done more research before booking I was very apprehensive about the holiday. Our trip was booked however so we ventured onwards.
Our reception at the British Jet desk at Birmingham International airport was very welcoming and helpful. Considering the recent security scares we had no hassle and were quickly checked in. The flight was smooth and pleasant and we arrived in Malta on time. The coach journey to our resort was very uncomfortable however. The coach Arthur and John's did not appear to have air conditioning and did not have much leg room. As there were road works and lots of traffic it took 20 minutes to get out of the airport car park. In the heat this made it unbearable.
The hotel reception appeared a little overwhelmed on our arrival and seemed confused as to why people may need to know the direction of their rooms! However she was polite and friendly, taking time to chat to us.
We were in the second block and it proved difficult to manoeuvre our suitcases around the sun loungers avoiding the pool! The lift worked which is always a good start. The room appeared clean, I immediately checked the water didn’t run brown and the shower worked. Both were fine, bath clean and the bathroom tidy. One small towel each provided. Just about covered most of what was needed after shower but no hand towel given.
Bed sheets seemed clean, no stains on them. However after a very unsettled sleep on the first night due only to the heat I tossed and turned so much that the bare mattress was revealed. Therefore the numerous blood stains on the mattress were revealed! They were in various places on the mattress and I wondered if a murder had taken place on my bed by the previous occupants!
Television was falling apart and only received one English speaking channel, sky news. We heard Steve Irwin had died roughly 100 times! Still we didnt have much time to watch TV so didn’t care much. Beds and towels were changed daily and room seemed cleaned ok. Except floor not brushed or mopped at all. Sand was everywhere and our feet were caked in it every time we got out of shower.
Meals were suspect but you could put something edible together. It is what we paid for I guess. Most days we managed to sit by the pool so not in very hot restaurant. Just don't look in the kitchen as it will put you off the food for entire stay! Disgusting! We ate out several nights.
Pool was very clean, saw it cleaned regularly. No milky residue at all. Did see a dead cockroach by the pool on our second day which was quickly removed.
Staff generally helpful. Our cold water stopped one day. We complained to reception staff that night who appeared to expect a complaint to be coming his way the moment we approached the desk. The very next day tap was fixed. Very prompt!
On the bar there appeared to be only one staff member. A young guy with glasses who seemed to be only able to grunt. Tip would be not to book any trips through the reps. We only booked on the village festa trip on Sunday night. Very enjoyable evening and no complaints with service yet trip was twice the price of that offered by the local tour agents. There are plenty of trips to choose from. One agent is over road from palm court, think called freeways. They arrange transport to boat tour from hotel as well.
We went on Hornblower cruise to Blue lagoon which was the best day of our holiday. Half price of the Captian Morgan tour on same day. Resorts Qawra and Bugibba are very English and we had to hunt for Maltese food. Everywhere is burgers, full English breakfasts, fired chicken. Tried some Lampuka and Maltese ravioli which was very delicious. Wonderful staff and food at restaurant Villa mare in main square in Bugibba. Had a gorgeous Chinese too from Kaula Lumpar restaurant just off main square. Very good value and lovely staff and food.
Bus drivers were not helpful or friendly, except for one who seemed friendly because we were young girls in small summer vests only! Passes are good value though.
The beach at Ghanja Tuffiejna? is gorgeous and worth the hike down the stairs. Comino and the blue lagoon unforgetable.
Did not meet very many friendly Maltese people which is shame as I have heard this is what they are well known for. Mind you the English and the Germans staying in the resorts were far worse. We did not meet one nice English person in our hotel. We normally meet and befriend people when we go on holiday so was shame.
Overall a very enjoyable holiday. Hotel was not like 3 star hotels have been to before but was generally clean and welcoming and we got what we paid for. Weather gorgeous and we visited some wonderful places. Would definitely visit Malta again, maybe even the venus but maybe without the food!
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- Date of Holiday:Sep 2006
- Board Basis:Half Board
- Tour Operator:Lastminute
" Having just returned from out Malta... "
Submitted By: Mrs Janet H-R
Having just returned from out Malta Bargains holiday, I can honestly say we had a super time in the Qawra Palace after a miserable 1 nights stay in the Venus, how this hotel is still in business is an absolute mystery. It does not deserve the 3 stars awarded to it. The rooms weren't too bad if you don't count the broken ceiling fan and grotty bathroom.
As for the food and restaurant disgusting on both accounts totally inedible, the sauce bottles had never been washed and looked awful, they must have been there for years, the salad bar consisted of stale cheese brown lettuce and the rest! The plates were dirty, the bread baskets were laid with old carrier bags but one did have a posh checkered dirty cloth, the staff not much better there uniforms were dirty. A member of staff asked one of the guests to use the tongs when picking up the bread I think this was incase he caught anything from the basket.
We were very fortunate to be able to the Qawra Palace if not it would have been a flight home. The Palm Court was equally as bad if a little more organised. On the plus side of Malta Bargain holidays we found the rep at the Venus/Palm Court extremely helpful and very pleasant as was the flight and crew of British Jet. If you are considering this holiday then I would strongly advise you to think again.
How anyone could give this hotel a rating of more than 1/10 is also a mystery.
As for the food and restaurant disgusting on both accounts totally inedible, the sauce bottles had never been washed and looked awful, they must have been there for years, the salad bar consisted of stale cheese brown lettuce and the rest! The plates were dirty, the bread baskets were laid with old carrier bags but one did have a posh checkered dirty cloth, the staff not much better there uniforms were dirty. A member of staff asked one of the guests to use the tongs when picking up the bread I think this was incase he caught anything from the basket.
We were very fortunate to be able to the Qawra Palace if not it would have been a flight home. The Palm Court was equally as bad if a little more organised. On the plus side of Malta Bargain holidays we found the rep at the Venus/Palm Court extremely helpful and very pleasant as was the flight and crew of British Jet. If you are considering this holiday then I would strongly advise you to think again.
How anyone could give this hotel a rating of more than 1/10 is also a mystery.
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- Date of Holiday:Aug 2006
- Board Basis:Half Board
- Tour Operator:Malta Bargains
" Just got back from a week holiday at... "
Submitted By: Mr K Robins
Just got back from a week holiday at this hotel and before I went I read the reports on this site and I suggest that you don’t believe them.
The hotel is a basic but clean hotel. For the price we paid, £160 P.P Half board, was well worth it.
The Pool is clean; the rooms are basic but are cleaned every day.
The staff were really helpful all the time, apart from the first night, but then again who is at 5am in the morning.
For £160 this hotel was really worth it and I would recommend that if you can get a cheap offer then snap it up.
The hotel is a basic but clean hotel. For the price we paid, £160 P.P Half board, was well worth it.
The Pool is clean; the rooms are basic but are cleaned every day.
The staff were really helpful all the time, apart from the first night, but then again who is at 5am in the morning.
For £160 this hotel was really worth it and I would recommend that if you can get a cheap offer then snap it up.
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- Date of Holiday:Aug 2006
- Board Basis:Half Board
- Tour Operator:Malta Bargains
" Hi, I also read all the reviews on... "
Submitted By: Mrs Mckinney
Hi, I also read all the reviews on this hotel and can so I AM GLAD I went as I too don’t know what all the fuss was about. I have just got back (1st sept) and had a lovely week in the Venus.
Our rooms were cleaned daily inc. the bath mat. I asked if the floor could be cleaned one day as we had dropped some juice and the maid was there for us. Our t.v did not need a remote but who needs a TV when it’s in the 80's and such a lovely island. I would say that yes, it needs a lick of paint on the outside but so did most of them around there.
I would not have stayed at the palm court as it was not as clean by far. Our food was nice and the staff were great. I did chat to a few and they were glad that someone wanted to talk rather than shout at them!
We had our pool cleaned each day and around the pool too. The food was always hot, and I did ask why it had to be transported across and the manager told me that the kitchens were bigger but they are thinking of a refurb this winter in the venus and it is something they are looking into.
Overall, I am glad I did not listen to anyone and we all had a great time. We are going back to the island in Dec, to look for an apartment of our own. My advice, go and try it and if you are unhappy see the management, that’s what they are there for and approached right will help one last comment. Sack the barman, he is miserable!
Our rooms were cleaned daily inc. the bath mat. I asked if the floor could be cleaned one day as we had dropped some juice and the maid was there for us. Our t.v did not need a remote but who needs a TV when it’s in the 80's and such a lovely island. I would say that yes, it needs a lick of paint on the outside but so did most of them around there.
I would not have stayed at the palm court as it was not as clean by far. Our food was nice and the staff were great. I did chat to a few and they were glad that someone wanted to talk rather than shout at them!
We had our pool cleaned each day and around the pool too. The food was always hot, and I did ask why it had to be transported across and the manager told me that the kitchens were bigger but they are thinking of a refurb this winter in the venus and it is something they are looking into.
Overall, I am glad I did not listen to anyone and we all had a great time. We are going back to the island in Dec, to look for an apartment of our own. My advice, go and try it and if you are unhappy see the management, that’s what they are there for and approached right will help one last comment. Sack the barman, he is miserable!
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- Date of Holiday:Aug 2006
- Board Basis:Half Board
- Tour Operator:Lastminute
" Don’t stay unless it’s a real... "
Submitted By: Mr S Organ
Don’t stay unless it’s a real cheap / late deal
I can only guess the owners are trying to bleed as much money out of the Venus and Palm Court before the EU or Malta Tourist Authority shut them down (again) probably on health and safety grounds.
I agree with all the bad reviews
Pool milky colour and you are unable to see the bottom (I would recommend that you don't use the palm court pool as stories of ear and eye infections were common)
Only two of the three pools have water in. I only saw the pool cleaned twice in the two weeks, and the children were pulling rotten fruit out of the pool an hour later so I assume it wasn't done properly. Broken glass was common around the pool so don’t walk around barefoot.
Food awful wheeled hot from the palm court around the pool passed three open toilets at 1.30 every day for the evening meal at 6.30. Hotel boasts 20 meals available only this is over ten days so if you don’t like chicken thighs in a sauce or unknown fish in a sauce you will struggle to find anything palatable. Also all doors and windows shut in “restaurant” so it is stifling. Fortunately there are some good places to eat close by
Rooms basic, if you’re lucky the beds will be made every day, we weren’t Also take your own towels, we were given a small bath towel and a hand towel for two adults although you can pay for extra towels. Wiring and fans are health hazard (whilst we were there a fan blade sheered off in another guests room the management clamed it was a “manufacturing fault and the were not liable”)
Bathrooms poorly fitted and ageing leaks were common as was evidence of previous problems, ours had large orange stains across floor we hoped were from corroded copper pipes also mould on grouting and generally in poor condition. Our bath had a hole in which someone had put silicone over but this was lifting off causing leaks in room below. Don’t drink the water, also bath mats were not changed in the two weeks we were there nor was the floor cleaned as plastic caps were left from a previous occupant and are probably still there.
TV
You have to pay for a remote to use the TV don’t bother the only English Channel is Sky News. The previous tenets had levered off the front of our TV exposing the wiring so that we could switch on the TV it was never fixed. Brochure claimed two bars but even the staff only new of one.
There only good thing were the staff who were friendly but no help, they must hear so many complaints it has no effect anymore. Anyone with any talent I assume doesn’t stay long.
Don’t expect any help from the Reps when we complained we were told that you get what you pay for and she didn’t want to hear about it. Hotels say see Reps, Reps say see hotels, Malta bargains who own the Palm court and the Venus say see Reps and complete complaints form, No one had a complaints form. (demand must out strip supply)
Malta is a lovely place just don’t stay at the Venus or Palm Court. This could be a great hotel with better management and a little effort
I can only guess the owners are trying to bleed as much money out of the Venus and Palm Court before the EU or Malta Tourist Authority shut them down (again) probably on health and safety grounds.
I agree with all the bad reviews
Pool milky colour and you are unable to see the bottom (I would recommend that you don't use the palm court pool as stories of ear and eye infections were common)
Only two of the three pools have water in. I only saw the pool cleaned twice in the two weeks, and the children were pulling rotten fruit out of the pool an hour later so I assume it wasn't done properly. Broken glass was common around the pool so don’t walk around barefoot.
Food awful wheeled hot from the palm court around the pool passed three open toilets at 1.30 every day for the evening meal at 6.30. Hotel boasts 20 meals available only this is over ten days so if you don’t like chicken thighs in a sauce or unknown fish in a sauce you will struggle to find anything palatable. Also all doors and windows shut in “restaurant” so it is stifling. Fortunately there are some good places to eat close by
Rooms basic, if you’re lucky the beds will be made every day, we weren’t Also take your own towels, we were given a small bath towel and a hand towel for two adults although you can pay for extra towels. Wiring and fans are health hazard (whilst we were there a fan blade sheered off in another guests room the management clamed it was a “manufacturing fault and the were not liable”)
Bathrooms poorly fitted and ageing leaks were common as was evidence of previous problems, ours had large orange stains across floor we hoped were from corroded copper pipes also mould on grouting and generally in poor condition. Our bath had a hole in which someone had put silicone over but this was lifting off causing leaks in room below. Don’t drink the water, also bath mats were not changed in the two weeks we were there nor was the floor cleaned as plastic caps were left from a previous occupant and are probably still there.
TV
You have to pay for a remote to use the TV don’t bother the only English Channel is Sky News. The previous tenets had levered off the front of our TV exposing the wiring so that we could switch on the TV it was never fixed. Brochure claimed two bars but even the staff only new of one.
There only good thing were the staff who were friendly but no help, they must hear so many complaints it has no effect anymore. Anyone with any talent I assume doesn’t stay long.
Don’t expect any help from the Reps when we complained we were told that you get what you pay for and she didn’t want to hear about it. Hotels say see Reps, Reps say see hotels, Malta bargains who own the Palm court and the Venus say see Reps and complete complaints form, No one had a complaints form. (demand must out strip supply)
Malta is a lovely place just don’t stay at the Venus or Palm Court. This could be a great hotel with better management and a little effort
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- Date of Holiday:Aug 2006
- Board Basis:Half Board
- Tour Operator:Malta Bargains
" Just back from Malta last week, had... "
Submitted By: Mr G MacDonald
Just back from Malta last week, had an absolutely fantastic time.
The hotel is fine. I agree with several others on the website that there are issues that need resolved but for the price, our holiday was an absolute bargain.
The staff were brilliant, the room was fab, drinks were cheap and the food was fine.
I can't help but laugh at the reviews on this site. You're holiday is costing pennies compared to the other deals available. Question what you're actually looking for before booking at this hotel.
If you're looking for nice simple accommodation at affordable prices, then you will enjoy your stay at the Venus.
The hotel is fine. I agree with several others on the website that there are issues that need resolved but for the price, our holiday was an absolute bargain.
The staff were brilliant, the room was fab, drinks were cheap and the food was fine.
I can't help but laugh at the reviews on this site. You're holiday is costing pennies compared to the other deals available. Question what you're actually looking for before booking at this hotel.
If you're looking for nice simple accommodation at affordable prices, then you will enjoy your stay at the Venus.
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- Date of Holiday:Aug 2006
- Board Basis:Half Board
- Tour Operator:Malta Bargains
" After reading the reviews from other... "
Submitted By: Mr N King
After reading the reviews from other people before we arrived, I decided to go to the hotel with my eyes open and expect the worse, yes the food was really bad, we only ate in the restaurant once, and subsequently my partner was on the toilet most of the night. I am presuming this was down to the food we were given.
After that we ate out everyday. The pool was as bad as made out in some reviews, as you could not see your feet when you were in the water, but the sides were cleanish.
The room was ok, we only had one cockroach, another guest said they had 2 or 3 in the room, and they had also seen a rat outside the hotel during the evening, the maid came in everyday to make the beds and bring clean towels, but no air con, and the fan made a lot of noise, it kept you awake most of the night.
All in all for the price we paid and the time of year we went, it was a good base, but nothing else. The staff were friendly, the guy behind the bar was ok, as long as you could get his attention away from the young teenage girls that were staying in the hotel.
Would I stay again, the answer is No! If you are going to stay, I suggest you eat out and use the hotel as somewhere to sleep only.
After that we ate out everyday. The pool was as bad as made out in some reviews, as you could not see your feet when you were in the water, but the sides were cleanish.
The room was ok, we only had one cockroach, another guest said they had 2 or 3 in the room, and they had also seen a rat outside the hotel during the evening, the maid came in everyday to make the beds and bring clean towels, but no air con, and the fan made a lot of noise, it kept you awake most of the night.
All in all for the price we paid and the time of year we went, it was a good base, but nothing else. The staff were friendly, the guy behind the bar was ok, as long as you could get his attention away from the young teenage girls that were staying in the hotel.
Would I stay again, the answer is No! If you are going to stay, I suggest you eat out and use the hotel as somewhere to sleep only.
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- Date of Holiday:Aug 2006
- Board Basis:Half Board
- Tour Operator:Lastminute
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The TV didn't work but there was so much to do during the day there was no time to sit down and watch the TV. The pool was clean, cold. but clean.
The advise I would give anyone planning on going to the Venus Hotel/ Palm Court would be not to book any activities through the rep at the welcome meeting as you can book them yourself for around half price from the town centre.
For the money we paid this was a brilliant holiday we didn't pay for 5* therefore we were not disappointed.