Argana Hotel

1 reader found this review helpful

great hotel, staff lovely ,food very good,not enough entertainment,very clean

1 reader found this review helpful

Awful to be honest, i found this hotel the worst i have stayed in ever. Agadir overall was very dirty and unhygienic. The hotel was fairly clean but we had problems on the first night. Our twin rooms (which we had asked to be together) were several rooms apart and not as we had asked for. We were moved several times, each we became unhappier, and eventually settled simply because after a long day of travelling we had no energy left to complain and just wanted rest- and this was simply our first night. The food was adequete but became tedious after a couple of days. After about 2 nights in the temporary room we were moved into a semi decent room although staff were blunt and had a bad attitude. Our waitor however was superb. We had the same man for all of two weeks and he was a pleasure. He set up our table every night with our perferred drinks and was wonderful. The hotels lifts are an issue. They repeatedly failed as we stayed and on one occasion my family and I were stuck for over 10 minutes in the lift shaft, i have not been comfortable in confined spaces (especially lifts) ever since.
Overall I feel the only advantages of the accomidation are the clean and relaxing pool and the resturant staff, however i would not recommend the hotel and Agadir to anyone especially families and people with young children.

great hotel and nice staff brilliant holiday but dont buy anything in the carpet shop next door .I bought a mirror for 600 euro and never got it

2 readers found this review helpful

I had a very pleasent experience during the week myself and my partner spent at the Argana Hotel.
Although the food was not always the best (but I am a very picky eater) and the rooms fairly basic, the staff were absolutely lovely and the entire holiday was spottless completely relaxing.
Everyone that we spoke to during the week also shared the same view and some of them have been returning to the hotel for years.
The staff were absolutely lovely and really looked after us, we found that a they were so greatful for even a small tip of €2.
We really enjoyed ourselves, but you have to remember you get what you pay for, the hotel is not expensive therefore you cannot expect 5 star service or facilities. In saying that though we had absolutely no compliants and the overall experience was lovely.

1 reader found this review helpful

My rating and I have travelled a fair bit would be one/two star so if you are expecting three + then there is a possibility you will be disappointed.
The Hotel was advertised to be 300m from the Beach which is totally misleading it's more like a 10-15 minutes’ walk which is impossible if you are less able as was the case with my Mum. Unless you are staying in a resort with a private beach you are harassed by hawkers all the time so with that and the long trek we eventually gave up.
The first room they offered us as a party of three was totally inadequate and very basic certainly not to three/four star standards more like one star. I pulled back the sheets and there were lots of human hairs in the bed which is disgusting.
We moved to two double rooms which were better but it did not come for free and the shower in the one room did not have hot water the whole time we where there even though we complained on a number of occasions.
The breakfast on offer was ridiculous, forget it if you are thinking full English breakfast or even close. They did not cater at all for people with food intolerances and as the choice is so poor you cannot even improvise. They only offered fried or sort of scrambled eggs, preserve fruit salad, cold polony, cheese, pastries and hard stale bread rolls (no sliced bread for toast) and of course as many olives as you like. It was tedious after the second day so I really felt sorry for people staying longer than a few days. We also found that we had to share our sugar with ants, Yuk.
In general we found that most places had entertainment that went on Monday to Sunday ending anywhere between 11pm and 2am which if you are looking for tranquillity and rest is not at all ideal.
Members of staff where helpful to a point but there always seemed to a language problem when trying to voice a complaint or a problem otherwise they seemed to understand English clearly.

This hotel had an outbreak of food poisoning while we were there. A majority of the guests were very sick and the staff did not seem to care at all and put it down to 'climate change'. It was not just the European people who were sick but a lot of the Moroccans and Algerians holidaying there were as well. So how can they say it is climate change?
When I tried to make a formal complaint, because my travelling companion had been sick in bed for two weeks, they would not accept it and I was told to put my complaint in the 'suggestion box’. Appalling. I would not allow my children to eat in the hotel from the second week and we spent their meal times in Pizza Hut and McDonalds. Hardly Moroccan but I was terrified that they would get this nasty virulent food bug. Another couple went home early for the same reason. Almost all the guests we spoke to had the same bug. Nothing was done and the hotel staff did not give a damn.
We also met a honeymoon couple who had been sick in bed all week.
DON'T GO THERE.

1 reader found this review helpful

I have recently returned from the Argana where I stayed with my dear friend Sossie. As North African hotels go, it was not bad. The rooms were clean-ish and the staff didn't crawl too much for tips.
Agadir, however, was a nightmare. We were constantly harassed in the streets by beggars and hawkers of every description and services of a sexual nature were freely on offer. Poor Sossie went quite pale when one young man offered his sister and then himself or both together for sale at a bargain special price.
Having negotiated the horrors of the streets, we decided to sample the cuisine. Sweet Mother of God, I have never come across the slops that were set in front of us. Poor Sossie nearly threw up.
However, iIt was when we got back to the hotel that the real problem emerged. Poor Sossie spent all night sitting on the pot. I was quite distressed myself and had to avail of the second smaller toilet with the water spout which was quite cold to use. The entire week we were plagued with constant tummy problems so my advice to visitors is bring plenty of Imodium.
This is in no way to blame the Argana as we ate out all the time.

1 reader found this review helpful

I read the review on this hotel before booking the holiday but have to let everyone know that we had an extremely bad experience with this hotel.
Firstly be very careful if you book a twin room for 2 adults and a child. The rooms are no more than 12' x 12' and there is not enough room to swing a cat! The first room we were allocated was just so with a smelly toilet and bed linen that smelt funny. Just outside our room there was a lot of building work going on so it was very noisy. We asked to be moved to another room and after a few very long hours in reception were finally given another room. To our horror (we only found out later that night) we were directly above the nightclub that did not close until 5am. We were unable to sleep all night. To top it all off just outside our window was a very large extractor fan from the kitchens which smelt awful.
Later our air-conditioning broke and we were told that no-one was available to fix it for a day and a half. As if that wasn't enough we woke up (eventually) and found that we only had brown water coming out of the shower and the television was broken. These were the main bad points (not mentioning that we had to ask for towels and a spare bed for our son about 5 times before we got it).
I found the staff on reception extremely rude and just not interested in solving any of the problems that we have encountered. We spent two days of our holiday completely stressed out and were eventually forced to leave the hotel and pay for another one. Our complaint is still ongoing with our booking company and I hope that this will be sorted out very soon!