Deya Apartments

Our apartment was infested with bed bugs and much more. We had to go to the doctors because of all the bites. Four days on and we can't stop scratching. You have been warned! We have never seen so much filth in our lives. God help any little children who stay there. You are all putting yourselves at risk, it should have been closed down years ago.

a group of 9 of us stayed here this June.. We landed to the apartments after 12a.m and the only rule we got was to be quiet between 11p.m and 8a.m During our week here we seen people puke off balcony's urinate into the pool people thro chairs at people and urine in the hall ways. it is noisier at 6am then it is a 6pm. the staff are not friendly and they defo are not helpful as when our bus was later on the last day to take us to the air port i went into reception to ask could they call I was told the pay phones were outside and the bus company spoke English.. will never be back again but if all your looking 4 is somewere to sleep during the day this is the place 4 you.

stayed here in august 2011, our party consisted of two couples, not after luxury just a place to stay and it was ideal as it was next to the nightlife, on our arrival we wer given a room which i could only describe as horrible, we complained and were quickly sent to another room which was fine. on our first nite myself and my partner were awoken by a bouncer from the shamrock bar and another man along with the other couple staying with us demandeing that they pay for the room as they didn't pay (which of course they did). i went to reception to complain and was told it was a misunderstanding everything was ok. next morning "the manager" and the bouncer enterd the room without knocking, shouting at me for making a complaint and acusing us of making noice all nite and that we would be thrown out if it continues!! eventhough we were in bed sleeping and our friends had only asked to be shown to the room as they could not find it. no matter how many times i tried to explain what the correct story was i was accused of lying by the BOUNCER. (covering his own tracks). the rest of the holiday went ok we learned not to COMPLAIN again!! santa ponsa is a great place but i would not reccomend this hotel.

Went on holiday in August this year and would never go back to these apartments. We had arrived at 13.00 and were told our room wasn't ready and had to wait over an hour with two children. There was mould on the taps, the bathroom ceiling was falling through, the balcony was loose on the 6th floor, the partition was smashed, the lights were hanging off, a pubic hair was found on the bed, the safe was broke, the hall way had blood on the walls and smelt on urine, the list is endless!!!! If I were you please stay well clear they are disgusting!!!

After reading the reviews i was not looking forward to arriving at these apartments at all with my partner and 2 year old daughter, but i must admit i was pleasently surprised, our room was ready on arrival, room was clean enough with towels and sheets changed once in our 6 days there, as for not sleeping at night we never heard a thing although you are on top of the main strip we slept soundly everynight. Pool was cleaned every morning and my daughter loved jumping in and out no drunks or noise at pool during the day either.Balconys are a great size and with a sea view, staff arent as helpful as i would have liked but all in all i would return.

just back from ten nights stay the room was dirty paint falling off the walls damp bedroom air condition leaking would not send anyone there to stay booked a supreme room some chance got a hovel instead

best suited to those wanting a lively/party enviroment. the hotel was right in the middle of a strip full of clubs and pubs. althought the noise was not a problem when trying to sleep. you also have restaurants and supermarkets on your doorstep. the hotel and pool are kept clean but the rooms are not, they are filthy the maid came twice but didnt clean she just made our beds (no clean sheets) and provided cleaner towels( linen and towels in need of a good clean and upgrade). good points on the room are although basic they do the job, we had a sea view and its got aircon!!!. any probs we had were dealt with that day. we spent most of the time at the beach because the pool was far to rough and lively (bar at the pool), the beach was great , clean with lifeguatds and water sports and only 2 mins from the hotel (toilets dotted along the beach cost 50c). santa ponsa itself was clean and pleasant and there are plenty of restarants and bars away from the lively area ( 5 mins walk) which you can browse without being pestered.

We have just returned from a weeks stay at the Deya apartments.....We arrived at 12 in the afternoon with our 2 young children and were told that the room would not be ready for at least 2 hours, but we could store our belongings in a room in the reception area, and we could use the pool if we liked. Not best pleased we did as they said and at 3 we went back and collected our keys. We were very dissappointed with the accomodation, it was VERY basic and dirty, but after a quick clean with the mops and brush provided it was liveable, and we accepted that at the end of the day it was somewhere to just sleep and shower. We went self catering and again very dissappointed and annoyed to find that the only thing we had to cook on was two little hobs that took forever to get to work right. If we wanted a toaster or kettle you hads to hire this for approx 20 euros, but 10 of that was a deposit which was refundable at the end of our stay. We ended up boiling water on the hobb for drinks.

The pool area was ok but you have to be up by 9.30 to grab a sunbed because people tend to put towels down on the loungers and then disappear for hours.....it says only drinks bought by the poolside bar to be taken around the pool area but we always took our on drinks for the kids and nothing was said to us.

The biggest downside was the amount of young groups of mainly lads who were a rather noisey and had no respect for the fact there were children there, but i think this was mainly due to the time of year we went.

The hotel is situted right in the middle of the nightlife and a couple of nights we were kept awake by noisey groups of youngsters coming back in the early hours.

To sum it up, we will not stay at these appartments again, but Santa Ponsa we will definitly go back to as it was a really lovely area.

THESE APPARTMENTS ARE NOT FAMILY ORIENTATED!!!!!!!!

we have just returned from the worst holiday ever, we are a family of four and the travel agents said this would be a great holiday for us even 1 of them had stayed init. The first night we arrived at 1.00 in morn so as u could imagine we were all very tired thought we would get a sleep and be ok in morn.....think again you will get no sleep at all with all the IRISH singing there songs all night,fighting with 1 another banging on your doors allnight, then the night club down below.....they put us in top floor cause we are a family it didnt make no difference to the sound its banging all night.....our room was ok, however a girl down from us reported that her air con was leaking nothing was done not even wen her electrics blew cause of the water leaked into the lights. this girl is diabetic so she took her medication down to reception and asked them to store it she was told no then eventually they did however put it in freezer and ruined it. she also had no water they didnt care she was still waiting when we left. my sons top also was stolen by a member of there staff but when i got out of pool then and got to reception they said he was away dont know when he would be back. then theres the pool party which is for adults as the DJ is disgusting, the way he speaks when kids are there!!!! telling the girls to get there bits out and im not going to say no more its disgusting, pool party starts at four at half 3 i bought a cocktail which cost me 9euro then an hour later the same cocktail was 16euro when i asked i was told they need to pay pool party which i replied i didnt want pool party as we had kids with us. then to make matters worse on the journey home the bus driver didnt wait for me to get all my baggage of bus and drove away with 1 of my cases with all my kids clothing!!!!! i would never ever go back to this hotel even if i was getting it for free, there was nothing good about it

We booked our holiday with a travel agent and then ran home to look up reviews online. I have to say I was really concerned when I read other reviews, I had heard there were cockroaches, thefts, unbareable noise etc.

After visiting Santa Ponsa and staying in the Deya for a week I have to say I have no major complaints and should I wish to visit Santa Ponsa again I wouldn't hesitate to stay here.

The room was large, a living room, kitchenette, bedroom, bathroom and very large balcony. When we arrived one of the balcony doors was broken and would not lock, the hotel had the handyman in the next morning asap and it was fixed with no further problems. The room was clean when we arrived however the maids visits are few and far between, she appeared twice within our week and cleaned around us whilst we lay in bed which we found quite strange but didn't really care, I'm sure had we of asked her to leave she would have. As we were only there for a week the lack of maid visits really wasn't a huge issue and something that can be overlooked.

Noise wise, this hotel is RIGHT beside all of the bars and clubs in Santa Ponsa, the club green hills is directly across the street and there illuminous sign will quite possibly give your room a green glow however we were out most nights and it didn't affect us. The music from the strip is loud and yes, you do hear people coming in drunkenly at 6am BUT if that isn't what you expect I fail to understand why you visit Santa Ponsa? It is NOT a family destination, at least not in this area. Those who take young families to this hotel should really research more thoroughly before compalaining. Clubs and bars are open until between 4 and 6am, if a quiet, peaceful night in is what you require don't book the deya, it's that simple! If you want to head out for a few drinks and party then this is the place for you.

The pool area is nice, the only downside being you are not permitted to bring your own drinks around the pool, not even water, you must buy these from the poolside bar, bottles of water are one euro each!

Should I want to visit Santa Ponsa again for perhaps a hen weekend/girly holiday then I would stay in the Deya again, more a young peoples hotel than a family resort!