Deya Apartments

1 reader found this review helpful

Went on holiday in August this year and would never go back to these apartments. We had arrived at 13.00 and were told our room wasn't ready and had to wait over an hour with two children. There was mould on the taps, the bathroom ceiling was falling through, the balcony was loose on the 6th floor, the partition was smashed, the lights were hanging off, a pubic hair was found on the bed, the safe was broke, the hall way had blood on the walls and smelt on urine, the list is endless!!!! If I were you please stay well clear they are disgusting!!!

2 readers found this review helpful

After reading the reviews i was not looking forward to arriving at these apartments at all with my partner and 2 year old daughter, but i must admit i was pleasently surprised, our room was ready on arrival, room was clean enough with towels and sheets changed once in our 6 days there, as for not sleeping at night we never heard a thing although you are on top of the main strip we slept soundly everynight. Pool was cleaned every morning and my daughter loved jumping in and out no drunks or noise at pool during the day either.Balconys are a great size and with a sea view, staff arent as helpful as i would have liked but all in all i would return.

1 reader found this review helpful

just back from ten nights stay the room was dirty paint falling off the walls damp bedroom air condition leaking would not send anyone there to stay booked a supreme room some chance got a hovel instead

best suited to those wanting a lively/party enviroment. the hotel was right in the middle of a strip full of clubs and pubs. althought the noise was not a problem when trying to sleep. you also have restaurants and supermarkets on your doorstep. the hotel and pool are kept clean but the rooms are not, they are filthy the maid came twice but didnt clean she just made our beds (no clean sheets) and provided cleaner towels( linen and towels in need of a good clean and upgrade). good points on the room are although basic they do the job, we had a sea view and its got aircon!!!. any probs we had were dealt with that day. we spent most of the time at the beach because the pool was far to rough and lively (bar at the pool), the beach was great , clean with lifeguatds and water sports and only 2 mins from the hotel (toilets dotted along the beach cost 50c). santa ponsa itself was clean and pleasant and there are plenty of restarants and bars away from the lively area ( 5 mins walk) which you can browse without being pestered.

We have just returned from a weeks stay at the Deya apartments.....We arrived at 12 in the afternoon with our 2 young children and were told that the room would not be ready for at least 2 hours, but we could store our belongings in a room in the reception area, and we could use the pool if we liked. Not best pleased we did as they said and at 3 we went back and collected our keys. We were very dissappointed with the accomodation, it was VERY basic and dirty, but after a quick clean with the mops and brush provided it was liveable, and we accepted that at the end of the day it was somewhere to just sleep and shower. We went self catering and again very dissappointed and annoyed to find that the only thing we had to cook on was two little hobs that took forever to get to work right. If we wanted a toaster or kettle you hads to hire this for approx 20 euros, but 10 of that was a deposit which was refundable at the end of our stay. We ended up boiling water on the hobb for drinks.
The pool area was ok but you have to be up by 9.30 to grab a sunbed because people tend to put towels down on the loungers and then disappear for hours.....it says only drinks bought by the poolside bar to be taken around the pool area but we always took our on drinks for the kids and nothing was said to us.
The biggest downside was the amount of young groups of mainly lads who were a rather noisey and had no respect for the fact there were children there, but i think this was mainly due to the time of year we went.
The hotel is situted right in the middle of the nightlife and a couple of nights we were kept awake by noisey groups of youngsters coming back in the early hours.
To sum it up, we will not stay at these appartments again, but Santa Ponsa we will definitly go back to as it was a really lovely area.
THESE APPARTMENTS ARE NOT FAMILY ORIENTATED!!!!!!!!

1 reader found this review helpful

we have just returned from the worst holiday ever, we are a family of four and the travel agents said this would be a great holiday for us even 1 of them had stayed init. The first night we arrived at 1.00 in morn so as u could imagine we were all very tired thought we would get a sleep and be ok in morn.....think again you will get no sleep at all with all the IRISH singing there songs all night,fighting with 1 another banging on your doors allnight, then the night club down below.....they put us in top floor cause we are a family it didnt make no difference to the sound its banging all night.....our room was ok, however a girl down from us reported that her air con was leaking nothing was done not even wen her electrics blew cause of the water leaked into the lights. this girl is diabetic so she took her medication down to reception and asked them to store it she was told no then eventually they did however put it in freezer and ruined it. she also had no water they didnt care she was still waiting when we left. my sons top also was stolen by a member of there staff but when i got out of pool then and got to reception they said he was away dont know when he would be back. then theres the pool party which is for adults as the DJ is disgusting, the way he speaks when kids are there!!!! telling the girls to get there bits out and im not going to say no more its disgusting, pool party starts at four at half 3 i bought a cocktail which cost me 9euro then an hour later the same cocktail was 16euro when i asked i was told they need to pay pool party which i replied i didnt want pool party as we had kids with us. then to make matters worse on the journey home the bus driver didnt wait for me to get all my baggage of bus and drove away with 1 of my cases with all my kids clothing!!!!! i would never ever go back to this hotel even if i was getting it for free, there was nothing good about it

4 readers found this review helpful

We booked our holiday with a travel agent and then ran home to look up reviews online. I have to say I was really concerned when I read other reviews, I had heard there were cockroaches, thefts, unbareable noise etc.
After visiting Santa Ponsa and staying in the Deya for a week I have to say I have no major complaints and should I wish to visit Santa Ponsa again I wouldn't hesitate to stay here.
The room was large, a living room, kitchenette, bedroom, bathroom and very large balcony. When we arrived one of the balcony doors was broken and would not lock, the hotel had the handyman in the next morning asap and it was fixed with no further problems. The room was clean when we arrived however the maids visits are few and far between, she appeared twice within our week and cleaned around us whilst we lay in bed which we found quite strange but didn't really care, I'm sure had we of asked her to leave she would have. As we were only there for a week the lack of maid visits really wasn't a huge issue and something that can be overlooked.
Noise wise, this hotel is RIGHT beside all of the bars and clubs in Santa Ponsa, the club green hills is directly across the street and there illuminous sign will quite possibly give your room a green glow however we were out most nights and it didn't affect us. The music from the strip is loud and yes, you do hear people coming in drunkenly at 6am BUT if that isn't what you expect I fail to understand why you visit Santa Ponsa? It is NOT a family destination, at least not in this area. Those who take young families to this hotel should really research more thoroughly before compalaining. Clubs and bars are open until between 4 and 6am, if a quiet, peaceful night in is what you require don't book the deya, it's that simple! If you want to head out for a few drinks and party then this is the place for you.
The pool area is nice, the only downside being you are not permitted to bring your own drinks around the pool, not even water, you must buy these from the poolside bar, bottles of water are one euro each!
Should I want to visit Santa Ponsa again for perhaps a hen weekend/girly holiday then I would stay in the Deya again, more a young peoples hotel than a family resort!

2 readers found this review helpful

the appartment were clean and tidy not a bit like we had read about the only problem we had was it was too noisey its right opp the night clubs which dont finish till 6 in the morning and young boys and girls falling around drunk its a shame but there is more peaceful hotels dont let this put you off its a nice place but i think it is more for the younger end and not familys or older person as the deya is crazy the younger end dont seam to bother about what they do

3 readers found this review helpful

Where do you start! We wanted a cheap break with friends and went for this Apartment as the pictures looked nice and we were not after luxury.
When we arrived we found the room crawling with cockroaches. The beds were poor quality and the springs hurt poking through the mattress. The Linen was dirty and there is no toaster/kettle in the rooms these can be hired for extortinate prices.
Do not take your children here - Sockets and wires hang off the wall and the tiles in the apartments so slippy that my boyfriend severely injured himself!
The sun loungers are filthy there is no where to eat in the apartment and the pool bar does not serve food yet you get told off if you take your own food around the bar.
The noise is awful as their is a nightclub underneath the apartments that goes on until 5am - wouldn't be so bad if it wasn't for women screeching and screaming whilst smoking out the back of the club.
The staff were rude and unfriendly - refused to help us in anyway and when we had a problem called the police as they did not like the fact we were complaining and I was leaning on a plastic board off the reception desk.
Everyone seemed to be complaining about the place and the staff just ran off and hid.
The whole place is falling apart and needs serious modernisation and I hope people are not as unfortunate to book there :(.
You expect some problems from cheap holidays and one or two things you will put up with - after all you are in the Sun and you only use the apartment to sleep in and get ready in but of all the lower end apartments I have ever stayed this one needs closing down for health and safety!!!!

7 readers found this review helpful

Just returned from a week with family at Deya appmts and had a great time. However, if you are expecting 5 star luxury in a quiet idyll, you are going to be disappointed. If you are looking for a value for money holiday in great resort, then you should consider Deya. Pool is good and cleaned daily, with cheap (ish) bar alongside - kids drinks were €1 and cocktail of the day was €3. Plenty of bars and restaurants near by, as is the beach. Some noise at night as people return, but not too noisy.