Sand Club, Golf Del Sur, Canary Islands

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User Rating:
5 / 10
(34 User Reviews)
Hotel Class: Sand Club Studios ReviewsSand Club Studios ReviewsSand Club Studios Reviews

Hotel Description:

Sand Club is located in the south of Tenerife, in the Golf del Sur resort, 10 minutes from Airport, 15 minutes to Los Cristianos and 20 minutes to Playa de Las Americas (by car). It is a magnificent complex of 158 one and two-bedroom apartments built in the purest Canary Island villa style. The hotel is set in the heart of Tenerife’s most prestigious golf course.
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Sand Club Reviews

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" value for money holiday! "

Having read other reviews before we stayed here, I was, to say the least a little worried!!!
We went with the thought that we'd make the best of a bad lot,and enjoy the sunshine!
We arrived around lunchtime and on visiting the reception were mwt by a very friendly lady receptionist, who assured us that our apartment was lovely.
We were pleasantly surprised when entering the apartment, It was basic (what do you want with the prices we paid)? but very clean and bright.
There was no Kettle but we knew this when we booked so brought one with us!(they were only 5 euros a week to hire anyway) also you can hire a microwave for 30 euros and it arrived the same day, The staff were so helpful and friendly,they couldn't do enough to help.
The pool was clean and had plenty of sun loungers,The pool area was cleaned daily.
The pool bar was shut but that was probably because we stayed so early in the season and it was not a problem anyway.
The shops and restaurants were a short walk away and it was a lovely, safe and friendly atmosphere, we had no problem with rowdyness as the resort was very quiet.
The local super market was a short walk away also and had all you would need for your stay' Although more expensive than the larger one a bit further away.
I just want to put anyone's mind at rest if they are worried about staying here (as I was) as it was lovely, It was clean, friendly, sunny, andin a convenient location.
I would not be put off by other reviews as people tend to just find fault and not see the positives!
P.s we booked with onthebeach.com
ENJOY!!!!!!!

Advice: Lovely location, friendly and close to amenities

Activities: I can

Good for: Beach 

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  • User Rating:
    8 / 10
  • Date of Holiday:Mar 2009
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" Warning "

Stayed in nearby Sunset View apartments in November through same tour operator but was not available for February.Sand Club was the same design as the Sunset View and we loved the location ,so we booked it.On arrival we were pleasantly greeted at reception and taken by a nice lady to our apartment.It was very basic but we expected it due to price.It was very clean but lacked a kettle and a door was falling off.Water and shower was hot for the first day and then all HELL let loose NO water.On investigation I went to the water supply at the bottom of the appartment NO pipes,we had been cut off(the pipes leeding to the meter had been removed)Went to see the rep of Med Hotels (poor Girl)who was surronded by angry guest and she coped very well.We got transfered to 4**** GOLF PLAZA wow we hit the jackpot at no expense to us.Had a great time.
Terry and Christine Riches

Advice: Love the area.lovely walks.20min walk to Los Abrgos great fish restaurants.Good golf.Nice people

Activities: Bit of fun while eating at San Blas Squares

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  • User Rating:
    4 / 10
  • Date of Holiday:Feb 2009
  • Board Basis:Self Catering
  • Tour Operator:Med Hotels

" book this place thru a private owner "

This is the first time we have been to the Sand Club and had an enjoyable week. We have stayed in Golf Del Sur before. We booked directly with an owner through the internet. The apartment was very clean and fully equipped; we had a free welcome pack which even included a couple bottles of wine. I know people do not go holiday to watch TV, but the wife liked the fact that the TV had BBC & ITV, which meant she could watch Emmerdale whilst doing her make up before we went out. The complex, although quiet, only has a swimming pool - there are no other facilities other than the reception. The sun beds have seen better days. The owner told me the pool was due for refurbishment in Nov, but because the guy who owns the apartments that are used by the holiday companies has not paid for his share of the costs, so this has been put back to next Feb/March. Apparently the complex is a mixture of privately owned apartments and those still owned by the original developer. It is these latter ones that are used by the holiday companies. We have read the other reviews about the complex and it looks like these people who end up in the developer’s apartments get a poor/bad deal, whilst those who like us go direct to the private owners - which are not used by the holiday companies get the good ones. The owner told us the private owners are not happy with the original developer and he is being sued by them for money he owes and this was before the credit crunch! This would explain why he wants to charge for everything in his apartments and skimps on the cleaning. We would say do not be put off by those reviews from those who got their accommodation through the holiday companies, but get your apartment direct from a private owner and book your flights separately, you will find that the costs are about the same. However, if you want a package from a holiday company - then do not use the Sand Club. We booked the apartment through Holiday Lettings - the apartment reference number is 3844. Oh and yes we would stay at the Sand Club again.

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  • User Rating:
    8 / 10
  • Date of Holiday:Nov 2008
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" well where do i start??? Got there at... "

well where do i start??? Got there at 6am and were greated by the security guard who spoke no english and all he did was point at notices that were on the desk. After finding our apartment in the dark we had a quick look round before hitting the sack on a bed which was broken!!! The appartment was clean and it stated that the bedding and towels were changed once a week, we got there Sat and and they changed the bedding that day!!! the towles were changed later in the week when they came to clean the room, by clean i mean they gave it a cat lick they never brushed up they just ran a mop over it and never even went on the balcony wich was very dusty. After 5 days there we found out our flights had been changed, so we wanted to keep the room on so we went to reception which was ment to be open from 10 till 6. On the door there was a sign saying back in 20 minutes so we sat there for 20minutes with several other people 20 minutes came and went in the end we rang a number which was at another hotel a mile away and were told to go there luckly we had hired a car, (Oh by the way ensure you check the tyres!!!! we hadnt and went up mount teide only to find out that our tyres were bald and i mean bald the wire was coming out of the drivers side!!!! )
We got to the hotel to be told that the receptionist had gone to our apartments!! when she did turn up she was extermley rude and un helpful she said we couldnt keep the room on even though the apartments were empty, she eventualy let me ring the company who i'd booked with and they let me get in touch with a rep who sorted it out for us. On the day we were meant to check out we went to the reception to pay for the extra night and there was no one there so we rang the reception number to be told we had to walk up to the hotel There was a man there who wanted to check out and leave his luggage there and collect it later that night. The man ended up sitting outside the reception for hours to finally ring the number to be told that he would have to take his luggage up there he was not impressed to say the least, his family had gone off to do last minute shopping and he was meant to be meeting up with them! Any way we got up to the hotel which was up a hill to pay for the room which she did knock the price down for us after i complained about having to go to the hotel. I asked if the security guard would be there at 1am to hand our key in as he had a tendancy to go for walks and she ensured me he would be. We got to the reception at 1am to find nobody there and our coach turned up to take us to the airport there was no letter box so i just shoved the key under the door. So make note dont get a security box as you'll never get your deposit back with out having to make several phone calls and hanging about wasting your holiday!!!!!!!

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  • User Rating:
    1 / 10
  • Date of Holiday:Sep 2008
  • Board Basis:Self Catering
  • Tour Operator:fleetwat travel

" after paying nearly £500 per person,... "

after paying nearly £500 per person, for what we expected to be a great getaway, sun, sea an relaxation, we were greatly disapointed! upon arrival we were given our room keys and with little help on the direction of our apartments from the little english speaking receptionist we wanderd up and down steps to locate our aparments, one thing we noticed instantly was that the place was desserted which initially we thought was fantastic but once we opend the door to our apartment we soon realised the reason why!!!! the whole apartment hadn't throughly been cleaned, the beds were small, old and falling apart, there was paint and plaster pealing off the walls with a dim light that was of no use at all, the curtains were holey and faded, the bathroom was dirty with a shower that was unusable as the water didnt actually aim for you, it simply went in every other direction, during our stay we had an outbreak of ant infestation in the bathroom and kitchen, there was no tv, no kettle, toaster, minimal cutlery, no oven, broken freezer, no outdoor table or chairs, a bed in the lounge big enough for a small child, unfortunatly a member of our party was over 6ft tall and so as you can imagine this was very unappropraite. one of the apartments we rented had no hot water and so some members of the party were moved to another improved apartment??? although they had no lighting apart from the striplight in the bathroom. i cannot stress to you how truely awful these apartments were! The pool which was advertised as having a pool bar, was dirty, surrounded by holey, faded, dirty sunbeds, the pool bar didnt open at all and it really wasnt much better quality to the apartments. on the plus side the weather was fantastic and tenerife itself really is beautiful, we managed to make the most of our holiday but i really do stress to you that sand club!!!!!!! is not worth a penny, stay elsewhere.

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  • User Rating:
    1 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:Self Catering
  • Tour Operator:jet2

" Do not stay here unless you have... "

Do not stay here unless you have booked privately! Upon arrival to our SELF CATERING (!) apartment, we found our kitchen to have just 2 electric rings, which never worked, no oven, no grill, the plug sockets were hanging off the walls, the freezer was almost warm, the safe wouldn't work so time wasted then waiting for someone to come & fix it, there was ingrain food on the kitchen table - Yuk! It was disgusting! We spoke to the decent English speaking Receptionist at the Reception who kindly arranged for us to move apartments. We moved and altho' this was a bit better it was not brilliant. As for the single beds, my husband went to move the beds together but the headboards were nailed to the wall!! My son got stuck in the bedroom for a while as there was a nack to opening it, one of the legs on the kitchen table came off, all 4 chairs were wobbly & nailed together with nails here there & everywhere, no fan or air con which is ludicrous in those temps, holes in the wall where the washing airer had been on the balcony, also the same in the bathroom no towel rail, no grill, very little utensils, not even a teaspoon! When we left at 830am Reception wasn't open,, there was no notice on the door saying what people are supposed to be doing with their keys & how they get their Safe deposit back when Reception are not open!! Luckily we had friends staying at Suuset View who took them back another time. Sunset View's Reception was manned by pleasant, friendly, English speaking staff 24/7. The pool at Sand Club had no shade at all, the bottom of the pool was dirty even tho it had just been cleaned, the sun beds were dirty & torn allong with the dirty little tables next to them, of which 1 had piece of dirty plaster on! We spent most of our days by Sunset View's pool with our friends and did not let this awful experience of an awful apartment spoil our holiday!

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  • User Rating:
    3 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:Self Catering
  • Tour Operator:Freedom Direct

" "My advise to other holiday makers is... "

"My advise to other holiday makers is to book their apartment privately with the owners as the companies who rent on this complex do not appear to accept any responsiblity for the contents of the apartments."

This what we did after reading the comments from this site. We had none of the problems described by the others. We were sent the apartment key in advance and a nice information pack and excellent details on how to find the apartment. We arrived late a night and the welcome pack provided by the owner was welcome. The aprtment was very clean and tidy. It was like a home from home - it had British TV, Hi-fi, oven, dishwasher, freezer, microwave, washing machine and a safe, in fact we wanted for nothing. Other than stocking the fridge up with beer! Though owner said that could have been arranged!! The complex only has a swimming pool. There is no poolside bar or cafe. The sunbeds are a bit tired and jaded - but owner has told us that the pool and terraces are going to refurbished in November - so the pool might not be available - so watch out for this. We spoke to some people at the who were asking about the state of our apartment, who had booked through a holiday company and when they saw our apartment and asked what we paid - they were really upset - I will not use their actual words. They felt robbed.

There are plenty of resturants and bars nearby. Also the area is under the flight path to the airport - but we soon got used to the noise. If you are a plane spotter it would be paradise!

From reading the other reports I would agree do not rent these apartments from a holiday company from an owner. Just use Google or Yahoo and you will find plenty of sites.

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  • User Rating:
    8 / 10
  • Date of Holiday:Jul 2008
  • Board Basis:Self Catering
  • Tour Operator:Booked Independentlyvillarenters.com

" The apartment was drab, equipment... "

The apartment was drab, equipment very minimal ie no kettle, no toaster, no grill, no teapot, no tin opener, no egg cups, no jugs, no bowls, no basins. Limited amount of pans, one very small frying pan, limited amount of cutlery and what was there had rust spots on them. When asked about equipment we were told that any equipment we didnt have had to be hired. This resulted in most of our meals being eaten out. When we complained to the company, we were told that as the apartment was described as having a kitchenette this was all they had to provide.

It will certainly be our last holiday there and with this company.

My advise to other holiday makers is to book their apartment privately with the owners as the companies who rent on this complex do not appear to accept any responsiblity for the contents of the apartments.

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  • User Rating:
    3 / 10
  • Date of Holiday:May 2008
  • Board Basis:Self Catering
  • Tour Operator:Goingonholiday.net

" Hi after reading some of the reviews... "

Hi after reading some of the reviews here before going to the Sand Club Apartments we were a bit apprehensive as to what we would find there but it turned out all our fears were unfounded.We were met on arrival by the security man and he took us straight to our apartment even carrying our luggage.The apartment was clean and tidy and the cleaners came round the apartments three times the week that we were there.Only thing we didn't like was that we had to hire a kettle and a hairdryer, but this is probably because previous Brits before us had stolen them so it was no fault of the Sand Club.The village nearby was very good for shopping , meals and entertainment.The Spanish shop was the best place to exchange money and made no difference if you changed Scottish or English notes.On our departure the security man again came up trumps by having a taxi waiting right outside our apartment for us at 4 a.m. Overall a nice quiet resort with nice friendly people. K Mckenzie.

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  • User Rating:
    8 / 10
  • Date of Holiday:Jun 2008
  • Board Basis:Self Catering
  • Tour Operator:Thomas Cook

" Found the sand club the same as many... "

Found the sand club the same as many others... a disgace!
The doors wouldn't lock, the electrics weren't safe and any extras like fans, kettle they charged a premium for you to hire them!

We seemed to have been quite lucky we only had a filthy disgusting apartment with ants not cockroaches! The pool bar was there but not open and hadn't been for several months, the low flying planes didn't really bother us but the sheer substandard accommodation did, the last thing you want to do when you go on holiday is to start cleaning and scrubbing every room, Our first port of call was the Netto for 20 Euros worth of cleaning goods to clean everything down, cupboards, fridge and bathroom before we could actaully use any of it!

Word of warning! Book at your peril unless your not very choosy and don't mind sleeping in a hovel!

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  • User Rating:
    1 / 10
  • Date of Holiday:Oct 2006
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" I wish i had seen this web site... "

I wish i had seen this web site before setting foot the the Sand Club Apartments. We arrived at lunch time and the lady in reception gave us the 'dodgy' map and left us to find the apartment ourselves. We had been at the airport since about 4.00am so were pretty knackered, in need of a shower and a couple of beers. When we eventually found the apartment we were horrified, the door had obviously been kicked in at some point and, although mended, no longer fitted its space, on entering the room i wanted to cry, the living accomodation was basic and not very clean and the bedroom was just disgusting and filthy. There was no way that i could have slept in this room and i went back to reception to complain. I complained to the Spanish lady in reception and although she showed me another room it was quite frankly not suitable and again very unclean.
We went to the Sunset View Club which is just next to the Sand Club and were treated very sympathetically but the staff there who managed to accomodate us with a lovely 1 bedroom apartment with all the things that the Sand Clubs web page offered but did not deliver.

PLEASE! DO NOT BOOK THESE APARTMENTS UNLESS VIA THE INDIVIDUAL OWNERS AS THE ACCOMODATION ON OFFER VIA THE HOLIDAY COMPANIES IS ABSOLUTELY VILE.

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  • User Rating:
    1 / 10
  • Date of Holiday:May 2008
  • Board Basis:Self Catering
  • Tour Operator:Holiday Brokers Ltd

" I had been on to this internet site... "

I had been on to this internet site before we went to Tenerife, so I had some idea about the accommodation. We got to the resort at aprox 8pm, and had a basic map of golf del sur from another internet site BUT when trying to find the accommodation could not see any signs, so went around the resort road again, the resort is one way so it should have been simple. So to be sure asked a local taxi driver if he could help. He drove to the accommodation.

The reception was in darkness with no lights on either inside or outside. The sign above was in darkness and difficult to see at night, but there is a bus stop outside. Spanish security guard spoke no English but did take us to the accommodation.

The accommodation looked clean and tidy but was basic. In the morning the resort was quite pleasing not untidy plenty of places to eat with a Netto supermarket and other shops. The food was mostly English with places offering cooked breakfasts and good evening meals. The entertainment at night ok But this is not disco land.

All in all the accommodation is ok but if you are looking for comfort, this accommodation will leave you wanting.

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  • User Rating:
    5 / 10
  • Date of Holiday:Jan 2008
  • Board Basis:Self Catering
  • Tour Operator:somewereto stay

" This was the worst holiday of my life... "

This was the worst holiday of my life and I have travelled the world and stayed in hostels. The only word I can use to describe this resort is vile! We arrived to this place in the middle of the night to find no tour operator, then found ourselves waiting for a lengthy amount of time before someone finally arrived! We then had to find our room that was like crystal maze and on our way found ourselves being attacked by a vicious dog that had escaped someone else's apartment and was wandering around the resort!

When we finally arrived at what they called a room, we were unable to open the door due to a faulty lock and as we then entered the room we were welcomed to an unhealthy unclean kitchen and bathroom, cockroaches and a dirty bedroom that I was too frightened to sleep in. To top this off the pool was so filthy you could not get in it and also we were never warned about how close the planes were and how often they flew over!

In addition to this the room was not cleaned once while we were there for a week and we only received clean towels on the first day we were there.

As this holiday was such a disgrace we ended up booking in to another hotel for a few nights as we simply found ourselves dreading our the return to this resort.

I strongly recommend not to go anywhere near this resort! The only solution to the issues that this place has is it to be demolished!

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  • User Rating:
    1 / 10
  • Date of Holiday:Dec 2006
  • Board Basis:Self Catering
  • Tour Operator:Lastminute

" Like a previous reviewer, we wondered... "

Like a previous reviewer, we wondered what we had let ourselves in for as the reports were not generally favorable. However, taking all things into consideration we were quite pleased with the accommodation ;bearing in mind that we had not paid much for it.

The overall complex was clean, bright and tidy. There were obvious efforts being made to make it an attractive place to stay. The pool and pool area was clean but unfortunately the sun beds had seen better days. It was a shame the bar has been shut for well over a year, but we got the feeling that gradually things were improving. On most days there were plenty of kids of all ages (and adults) having loads of fun in the pool.

We had two rooms which were clean and served the basic purpose that we wanted them for. The maid was in every two days so we had no complaints there. They are not top class rooms it has to be said, but we never paid top dollar, so we never expected them to be. Basic but suitable facilities, spacious and plenty of storage in the bedrooms. We have certainly stayed in worse - and paid more for the pleasure.

The resort itself (San Blas) is quiet but nonetheless rather pleasant. Not for party animals but the evenings were nice sociable affairs with no hint of loutish behaviour whatsoever. Regrettably, I cannot agree that all the eating establishments were great. We did indeed have some very nice meals but equally we visited one or two places where quantity (invariably chips or rice) took preference over quality. The places of a better standard were off the main strip where although the service was slower but the food more than made up for it.

Overall we had a reasonably pleasant stay at Sand Club and San Blas. It is not a place to go to improve your Spanish as virtually all the establishments are run by Brits - and it is for that reason that we would probably not go back there. But, it was certainly not as bad as some of the reviews have portrayed and we had a nice stay if not outstanding. Oh, and the planes did not bother us at all.

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  • User Rating:
    7 / 10
  • Date of Holiday:Aug 2007
  • Board Basis:Self Catering
  • Tour Operator:On The Beach

" This complex over all was a holiday... "

This complex over all was a holiday from hell. We arrived to find there was no one there to greet us and give us our room keys so we had to wait 1 hour for someone to turn up. There is no pool bar but states on the internet there was. Residents said it has not been open for 2 years. Again it states on internet there is a kettle in the rooms, but we found out that you had to hire this. The electrics in the apartment were all hanging of the walls and sparking. To top it all there was road works every morning at 8:30. We were told by freedom direct that we were 10 mins walking to the nearest town but we found out that it was 20 mins by taxi. We were also told that there is lots of things for the kids to do. Well that was lies too, because there is nothing, no discos for them, no hair braiding, etc. there is nothing. Don't forget the beach which they said there was, to find that its cliff tops looking over the sea. So as you can see my family of 10 had a great disappointment of a expensive holiday.

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  • User Rating:
    2 / 10
  • Date of Holiday:Aug 2007
  • Board Basis:Self Catering
  • Tour Operator:Med Hotelsfreedom direct holidays.
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