Sheraton Jumeirah Beach Resort & Towers

2 readers found this review helpful

Going to dubai was wonderful but the Sheraton Jumeirah Hotel was amazing, the staff were so curtiious, polite and were so helpful. The rooms were fabulous, we had the sea view room and this was worth going there for, just to see this every morning, I would recommend this hotel 100% and cant wait to go there again in December 2009. The breakfast staff, reception, concierge, lifeguards, house keepers and most of all the chef's were great. The food was excellent and the variety was fantastic. The beach was clean, blue clear water and the hotel was impecably clean, I can not fault it at all in any way and look forward to seeing all the staff again very very soon.
Moledina family, room 521, 10 June 09 - 23 June 09

2 readers found this review helpful

My husband and I spent a fortnight at this wonderful hotel in September 2005.
We arrived at the hotel at 7.45am (38 degrees!) and were greeted warmly by the staff waiting at the door of the hotel and those behind the desk. After taking our details, they apologised that our room was not ready (hardly surprising as check in time is 2pm). We were given a mobile phone and invited to have a complimentary breakfast. After a night flight from Manchester we were tired and probably snoring a little whilst relaxing in the lobby! We were asked if we would like to have a sleep and were shown to the very cool nightclub which had ten lovely comfortable beds set up in it.
At around 12.30 the mobile rang and we were told that our room was ready. After reading a review on this site I had e-mailed the hotel and asked for a room on a higher floor, we were given a room on the 22nd floor which had fantastic views of the Burj al Arab and the Palm and the World in the distance. The (standard) room was huge, with a sitting area, fresh exotic fruit replenished every day, free internet access via the TV, magazines including 'time out' which gave restaurant reviews, bottles of water replenished every day. The bathroom was very large with a huge walk in shower and lots of amenities including sun tan lotion, body lotion, mouth wash etc. Bed linen was changed daily and towels twice daily, in the evening there was a turn down service with godiva chocolates and a bookmark left on your pillow together with additional water.
The staff were very friendly and many greeted us by name - nothing was too much trouble for them. We got back one day from shopping and within seconds of getting to the room there was a knock on the door and the assistant manager came in and apologised that one of his assistants had broken my perfume bottle when cleaning - he had been to the hotel shop and bought me a brand new bottle!
The restaurants that we ate in at the hotel were all excellent, particularly the Lebanese restaurant and with at least one vegetarian choice on each. The alcohol prices in the hotel were expensive though with the cheapest bottle of wine around £30 and about £5 for a pint of beer. Taxis are very cheap though and are charged by the km (not by time) - a taxi from the hotel into the city cost around £5-6. There are some excellent restaurants in the city (although most are not licensed) - if you are a vegetarian try Govindas (behind the Regents Palace hotel) which is an Indian vegetarian restaurant, the menu is about 40 pages long and there is an excellent ice cream shop attached to it. There are also some excellent restaurants - Italian, Mexican & Chinese (good value for money including alcohol) at Rydges Plaza Hotel.
If you like a night cap in your room, there is a duty free shop just before you collect your cases at the airport where you can pick up 4 bottles of wine spirit etc or 4 cases of beer.
The are three hotel pools, and although a little crowded at times, the pool attendants always found us a place and put an umbrella up for us when we had enough of the sun. As others have reported, the staff come round with ice lollies, water melon, cucumber and cold towels.
The fitness suite is excellent with free water provided in the gym and again cold face towels every 15 minutes.
It is well worth a trip to the Burj (take the elevator to the 27th floor to see the views from the restaurant/bar) - you might even be lucky, as we were, and be taken back to the Jumeriah in a 7 series BMW if there are no buggies available! and also a trip to the Madinat Jumeriah next door - there are some interesting shops in the Souk situated between the two hotels (Mina A Salam and Al Qasr). You can take an abra trip along the canals which is very nice - there is also a nice beach front walk back to the hotel if the heat will allow!
It is also worth taking the desert safari trip. We booked with Arabian adventures which is based in the hotel. For around £40 each you get a trip over the dunes in a four wheel drive jeep, a trip to a camel farm, watch sunset from the top of a dune then head off to the camp in the desert. here you can have a camel ride, a henna tattoo, try the various Shishas and watch a belly dancer. As much food and drink (wine, beer , soft drinks) as you want is also included in the price - excellent value for money.
A trip to Dubai museum and the different souks are also recommended. The hotel runs a free shuttle into the city several times a day but jump in a taxi if you miss them, it is very cheap.
All in all, Dubai was an excellent trip with a first class hotel. Would definitely come back again but would probably try November - March for a little bit cooler weather - it was 40c+ every day we were there and quite humid but we were told that the weather was just beginning to turn and would be very pleasant come October/November.