Bauer Hotel

Upon arrival at the Bauer, we were greated with a tired hello. During the check-in process we were not informed of the complimentary breakfast that was included with our rate. The staff proved to be some of the rudest people I've ever encountered during a hotel stay. The rooms are nothing to cheer about especially for 300 Euros. Save your money and stay somewhere else.

Stayed at the Il Pallazo last week with my family. One of the best hotels we have stayed in Europe. Fantastic location with an absolutely beautiful dining terrace on the Grand Canal. Rooms were impecably decorated with good a/c. Concierge went out of his way to help us. A wonderful experience in a wonderful hotel!

The Bauer Hotel was a disappointment. The hotel was conveniently located on the Grand Canel and was close to most of the major attractions of Venice. However, the hotel itself had very little to offer. The rooms were cramped and in need of a coat of paint. The furniture was flimsy and needed to be replaced. The hair dryer and mini bar in our room did not work. The television was suppose to receive some 'English' channels. When we asked about those, we were told the satellite was not working with those channels and they did not know why. The pillows on the beds were like rocks. We asked for another room, but were told we had already been upgraded to a better room. The staff was polite, but not attentive. No one would go out of their way to greet us or make us feel welcome. The reception desk seemed understaffed or disorganized most of the time.

We recently spent four nights at the Hotel Bauer and couldn't have been more satisfied with the entire facility. The quality of the finishes in our room were superb, with padded silk wall coverings, beatiful moldings, venetian plaster, superior soundproofing and a luxurious marble bathroom. The Hotel Bauer and the Il Palazzo share the same common areas, which are spacious and well appointed. We especially loved the dining terrace on the Grand Canal and the cocktail terrace on a side canal. To find this much open space so close to St. Mark's Square is a terrific extra. Each night, a guitarist would play until 11 PM while the gondolas would glide past. We will definitely stay here again!

Returned from Il Palazzo spending 3 nights in such beautiful and spacious surroundings. It has been along time since we were addressed by hotel staff by our name each time we asked for something. We were upgraded to a beautiful balcony suite overlooking the grand canal. I could have stayed on the balcony for hours watching the traffic, but we had business in Venice. The food and drinks were superb as was the service. Coffee was delivered to our suite within 3 minutes of requesting it. It was a great experience compared to the "other" five star hotel we had stayed in the past. We will never stay anywhere else in Venice when we return. .....Go, enjoy it!

My wife and I spent the last leg of our Honeymoon at the Bauer. Prior to Venice we visited Rome and Florence and enjoyed both. Having never visited Venice before we weren't sure what to expect. From beginning to end the Bauer was fantastic. The staff was fantastic, the rooms spacious, and the location could not have been better. We had booked with a breakfast package included and would strongly recommend doing so. The food was great and the patio view was exceptional. Our travel agent had emailed ahead and mentioned that it was our Honeymoon. Upon our arrival we were given an upgraded room and there was a bottle of champagne waiting for us as well. We did not eat in the hotel restaurant. We thought it was a bit pricey and found much more charm venturing out to the local trattorias and eating where the locals do. We felt the Bauer gave you that perfect inbetween feeling of being completely pampered if you wanted or left alone without feeling ignored. Venice was a great city and we feel as though the Bauer had a lot to do with that. When we do go back to Venice we will be staying at the Bauer.

We just returned from a stay at the hotel Bauer. It was costly but then, that is Venice! If you can swing it the junior suite it is fantastic. Our room was just above where tourists pick up a gondola and if you open up the window you are serenaded all night by the singing gondolier. The concierge was so helpful and one of the nights we were there they has a three piece jazz band playing in the lounge. The manager sent up an orchid arrangement and fluffy white robes and even a fruit tray. If your interested ask the concierge to arrange transport (free) to the Island of Murano. They will take you on a back door tour and you can see artists blow glass. The location is premium the staff was wonderful and my expreience was magic!

Perfect, wonderful, charming with a friendly staff especially the concierge. We were upgraded to a beautiful room with an amazing and large bathroom. Location couldnt have been better within walking distance of evrything. Loved everything about this hotel would defanitely go back

Our family of three spent five nights here in late March 2004 and loved the Bauer! The room was fresh and elegant, the location central, the front desk staff really nice and helpful. We took a water taxi back to the airport - and the launch location was right off the lobby. Can't wait to return, both to Venice and the Hotel Bauer!

We recently stayed in Il Palazzo with our two kids. The personalized service was excellent! We were upgraded to a suite, which allowed a lot more space for the kids. The location was great, close to St. Mark's Square where we spent a lot of time feeding the pigeons. We will not stay anywhere else if we go back to Venice!