Kassandra Hotel

we booked this holiday at the last minute on Teletex then read the Trip Adivisor Reviews. the majority were negative. Went with some trepidation.In the event the holiday was Memorable. The Hotel is Medium/Small, the room was at all times Clean and Cool ( aircon ),the Staff were all friendly and the Cuisine was essentially Turkish so forgrt your Full English Breakfast.the hotel location was Superb, right on the beach, it is unsurpassed by any other hotel in the resort.The resort is a little Jewel,very family friendy, no 18-30 nightclubs here ( they're all in next door resort of Gumbet ) .Hotel Cuisine is at all times enjoyable and edible but for the Purist just take the local bus into Bodrum ( every 10 mins @ 3TL, last bus back @ 5am.)where you have excellent Cuisine and variety reasonably priced.This is definately a " will return " holiday!

3 readers found this review helpful

I went to the Kassandra hotel as a late booking. My flight was delayed by almost 12 hours. I was going to meet friends who were staying at another hotel cose by.
On arrival at the hotel I was met by a very nice member of staff who saw me to my room and gave me all the messages that my friends had sent throughout the day.
My room was basic, but very clean, no problems.
The location is fantastic, right on the beach with lovely restraunts and beach tables, loungers and gift shops.
I would certanly go again and am looking to book my next trip now......

Well what can i say holiday blues or what i loved the hotel the best thing about it was the position right on the beach the character of the place was charming staff were helpfull and friendly but not over the top hotel room basic but clean food not great but not to bad just bit bland not much choice pool lovely best accomadation for the price we paid it was great!!!!!! quiet peaceful beautiful wish i was still there be back next year thats for sure viktor ukraine jenny united kingdom thanks so much for lovely holiday be careful you dont get stung with the overcharging all up the beach ask how much stuff is and dont pay what you dont want you have to be quite strong always barter i hated it but by the end of the holiday it wasnt to bad efes is a must and book your tours through the russian lady in the tour office half way down betiz beach they were lovely and we got free turkish bath also great resturant was angel at the right end of gumbet beach very romantic and for traditional turkish really cheap great food aytac get the little bus to bodrum to drop you at gumbet walk down stairs first little resturant on right doesnt look great but trust me the food was great enjoy your holiday and only bad thing about my holiday was the drunk english people girls were worse embarressing to be honest but there we go so watch out for the sunburnt fat slappers sorry !!!!

1 reader found this review helpful

Before went on holiday we lokoed at this website... BIG MISTAKE. The reviews on here filled myself and my partner with dread, however when we arrived, we were pleasantly suprised.
The hotel room itself was fine, we had clean towels, clean sheets and a clean room, what more can you ask for?? the shower worked, the toilet worked, although it took us a while to figure out that you had to turn a valve in order for the water to run in order for it to flush.
The pool was nice, and there were plenty of sunbeds.
The only thing that put a dampner on the holiday, and which to some is quite a big thing is that money was taken from our room. The money was kept in our suitcase in the zip compartment, and on the one and only day i forgot to lock my case, money was taken, in total 50 lira. the money was seperated into two envelopes as some was our money for duty free. anyway half was taken from one envelope the other half of the money from the other. when we reported this to reception he accused us of lying, stating that anyone who was going to steal money would take the whole lot, however i beg to differ, if i were to steal money from someone it would seem sensible to me to take it in smaller quatities regularly hoping the owner of the money would not notice than take thew whole lot. the receptionist informed us we could phone the police, we did not do this as personally i dont find the idea of beibg interrogated by the turkish police that appealing!! it turned another guest had had 80 lira taken, now i wish we had reported it. after this incident we refused to allow the cleaners into our room. some might say that the fact that we did not use a safe is to blame for the money being taken, and perhaps it was our own fault, however this does not excuse someone rifling through somebodies suitcase.
The staff were all very friendly, except for the receptionist mentioned above.
The food was okay, breakfast was continental which did not appeal to me, however you could get by eating the evening meal, however they did not serve this until 8 at night!!
All in all considering that my partner and i only paid £12 between us per night for 14days, i dont think we can complain too much. if you pay pittence you cant expect to be staying in the ritz.

1 reader found this review helpful

as myself and my partner arrived at the hotel immediately the staff were helpful and friendly. the room was clean and tidy and looked as if it had been recently decorated with new furniture. the buildings and gardens were a little tired but again just need a little tlc. the pool was fine needs a little improvement but was clean and there was plenty of loungers which was a bonus. the poolside bar had a variety of drinks and the staff again were very frienly and would do anything for you including serving you drinks on the beach. the beach was just a walk across the road and you were there, in regards to other hotels along the bitez strip this hotel i believe had the best spot of the beach very quiet and relaxing which is perfect for a total relaxation holiday.
i myself am not a fussy eater so the continental/turkish style of breakfast was just as i expected with fresh olives, chesses, fruit, cereal and plenty of bread. evening meal was of one hot choice along with hot vegetables/ rice/ pasta which were very filling again plenty of choice of fresh salads fruit and dessert. many of the other guest were complaining but again i emphasised that i was not a fussy eater and meals were eadable which was what i expected for a budget holiday. the evening meals were quite often the same so myself and my parter did eat out a few times.
myself and my partner paid around £35 for 2 weeks rental for the safe which was located in reception which we kept all monies and valuables in, during our stay one of the other guests had a few english coins taken from their room which cleaners thought was a tip but during our stay we did not have anything taken as all was in the safe. the cleaners were friendly one or two occassions i did ask for clean towels but was not a problem. the hotel desk manager was very helpful and friendly the waiters were brillaint and alway made us welcome.
as a whole in reading the comments after booking we were dredding staying at this hotel but on arrival and throughout the holiday i did not want to leave everybody is entitiled to their own opinions but the hotel is rated as a 2* hotel which is basic dont expect anymore, it is a quiet hotel which i feel would not suit 18-30's holidayers but for families and couples it is lovely. i will most definately be staying at the hotel kassandra next september as i feel it is one of the better hotels in bitez.

2 readers found this review helpful

We have just arrived back from our Holiday and our stay at Hotel Kasandra. I strongly disagree with other comments posted concerning this hotel! The worst thing i did before travelling to Turkey was to read these reviews, which almost made us change our minds about staying at this hotel. Upon arrival the Hotel staff were friendly and did whatever they could to help, our room was fresh and clean and had looked as though it had been recently renovated as did alot of the hotel. The food at breakfast consisted of cereal, fruit and a typical turkish style breakfast. Evening meals consisted of one hot option and a mixture of turkish salads and once again fruit. I did find the food lovely but very much the same every day, after a few days myself and my partner were eating out mostly in the evenings. Our room was cleaned every day to a good standard by the cleaners, towels and bedding was not replaced every day but all you had to do was to ask the management or the cleaners themselves for whatever you needed and if they could help they would. On the last day of our holiday the cleaners arranged the sheets and towels into paterns with a flower arrangement which looked absolutely beautiful. We had no problem with theft at any time from our rooms by the cleaners or anyone else and for the price of 70 turkish lira which worked out about £18 per week we hired a safety deposit box which are located in reception and kept all our valuables in there.The location of the hotel was perfect for us with the beach a stones throw away and a well maintained and clean pool. The pool side bar was run by Ali, the type of guy who would do anything for anyone! I must stress that this hotel is only 2 star +, and that is what i am writing my review on. If you would like 4 or 5 star accomodation then stay next door at the Hotel Ambrosia however add another £280 to the price of your holiday. I truthfully have stayed in poorer Holiday Inns. Myself and my partner would stay again at this hotel and are looking to book again for the same time next year, everyone is entitled to their own opinion but we booked a budget holiday at a budget price and that is what we got! As for Turkey and Bitez, well i have fallen in love!, this is not the holiday for everyone and if its only fools and horses and english food everyday that you are looking for then go to benidorm! If you would like to go on holiday and experience culture the turkish life and a relaxing time then this is the place for you!.

Well where do i start, firstly after reading numerous reports some good some bad and having been to Turkey many many times before we new what to expect [ we thought ]
Having arrived at the Kassandra we thought nice location, room clean & tidy but it wasn,t until we prepared to go out that 1st evening that things started to happen, my wife was just about to shower when the shower head burst, turning our shower into a bath, then after she managed to overcome that obstacle the hairdryer stopped blowing and then turned into only what i could call a black & decker paint stripper, the toilet would not flush so we had to fill up the cistern with the shower pipe to flush it, all these items were reported to the management as and when occured within the first 2 days. It took 4 days to sort out the hairdryer, 2 days for the shower head and the toilet was on and off for 2 weeks. The hotel staff such as [ Ali-G ] and the waiters couldn,t do enough for you as for the so called management [Gastapo] they could all do with a humour transplant. While on holiday i have a habit of leaving my English coinage in the drawer then transfer into my pockets for the return journey home, unfortunately the cleaning staff had other ideas, such as removing a pound at a time over a 2 week period thus starting off with £4 then once i was left with only £1 i circled it with pen and a big arrow as to say do not pinch but to no avail this also was taken, well i thought its not the £4 that worried me but the idea that they was searching through our belongins as and when they wanted to, so i approached the manager and asked him to follow me to our room and showed him what i had done and the reason behind it !. He said that he would talk to the cleaners and assured me that they wouldn,t touch anything, after he spoke to the cleaners they told him that we had left some coins out on the bed and also on top of the dirty towels as a tip for them, i assured him that when we tip the cleaners we tip them with turkish money and not english coins as we know that they cannot change coinage easily but this was not what he wanted to hear, so all i can say is be very careful at this hotel as we were not the only ones to have money or other items stolen.
You may all be wondering by now that we did not enjoy ourselves,Wrong we had a lovely time the area of Bitez is wonderful, the locals are very polite and helpful, not pushy in any way and don,t let this put you off with visiting Turkey it is a wonderful country and the majority of turks are wonderful.

Please think twice before you book this accomodation. This is rated as a 3 star hotel, which has been recently renovated. The accomodation is situated just across the road from the beach. Given the choice we would have stayed on the beach. The rooms are situated in block apartments of sixteen, eight on two floors. The exterior has been recently whitewashed. The access to each block had flaking paint. The room had two single beds, a small dresser, a large wardrobe. There are no chairs, table lights or decoration. The bathroom sink had no plug. The bath/shower base was stained and had mould around the bath sealant. The shower head was filthy. There were no hand towels or bath mat. The centre light socket on the ceiling above the beds was loose. There was a 3 inch hole in the back wall. Enough of the decor. We had to approach the front desk to get the maid to pay a visit after the third day as the towels, soil bucket and beds had not been changed. The exterior decor and landscaping was unkempt. The poolside was of a reasonable standard with plenty of beds and a poolside bar. This is a lads/laddites accomodation for those who wish somewhere to crash out after a night out. This is NOT somewhere that I could recommend to anyone.

Just returned. Pretty wacky place. Found the staff to be rude - was confronted a number of times by the bar manager asking me to pay for drinks that I'd not ordered or consumed.
The worst thiung about it was the food. Breakfast was ok, but buffet dinner damned awful. Brussel sprout served up one nihgt (very Turkish....) and then appeared for two consecutive nights (cold) in salads.....
Thankfully, other bars and restaurants in Bitez very friendly with much better food.

Please read before booking this hotel, if it can be called a hotel, even the turkish people said it is the worsed hotel in Bitez.
Please do not go to this hotel, how teletext and goldtrail can say this hotel is a 3 star and also a RECOMENDED hotel is unbelieveable. It all started badly as goldtrail forgot to book our transfers because it was a late booking. Nobody from goldtrail wanted to help but the turkish company were good and after two hours stood boiling in the midday sun it was sorted, not good enough goldtrail!!
Then to make matters worse we got to the hotel and had to pay a extorsionate amount for air con and the safe. Our cases were dragged up the stairs by a rude man to our room, the room number was a piece of paper stuck on the door. The room was badly painted, the carpet had POO and BLOOD on it, the beds were small and the bathroom was a disgrace, there was black limescale and poo everywhere. The curtains were hanging off, we had three lights but only one worked, the radio didnt work and the mirror was cracked and we cudnt open the cupboard incase the glass smashed. My girlfriend broke down in tears!! The bedding and towels were never changed in the full week.
The staff were all rude including the manager. Everyone was complaining. The bar man was a rude, racist bully. All the non english residents could have as much free water from the machine as they wanted. He wasnt happy with us having free water. So rather than talking to me man to man he stood over my girlfriend when I was in our room away from her and shouted at her, when i told the hotel manager he did nothing. We didnt buy another drink from the hotel in the whole week and went to the beach everyday so they lost money...fools!
I wouldnt give the food to my dog, and while im talking about dogs they have one in the grounds of the hotel who is locked in a cage, barks all night and is neglected, has no food water and is often kicked in front of the residents. Back to the food, same everyday, made me so ill i was sick and in the end we ate out for last three nights. We were told we HAD to buy a drink with our meal, we didnt HAVE to do anything as we had paid half board!
The hotel beach was full of litter and the sea was horrible, we had to go to the other end of the bay were it was better.
The driver on the way back to the airport drove like a maniac and smoked weed while driving and nearly fell asleep at the wheel, he stopped for food as he had the muchies after his dope, my girlfriend and i were both sick, he did 70mph in a 30mph zone and went through red lights. To make it worse he didnt offer us any weed, we could have done with some after this holiday lol!
I gave this a one star because couldnt give i zero as zero wasnt available. I would never go back to turkey as the people are rude and make horrible comments to your girlfriend! They just perve over women and look at them like a piece of meat, its a disgace.
Worsed holiday ever!!!!!!