Ontario Apartments, Salou
Hotel Information
Hotel Class:
Hotel Description:
Situated in a quiet area of Cap Salou, these family friendly apartments are modern and comfortable. The complex offers a good standard of accommodation and is close to a selection of the resort's amenities, including the beach. loading...
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Ontario Apartments Reviews
" sorry wouldnt reccomend "
Submitted By: leesam
Just got backfrom a weeks stay in the Ontario apartments, which were ok, ha to askfor towwlsnot in room ready on arrival !, the place itself seemd lovely at first, staff freindly ut not much english spoken....having 2 young teenagers and 2 under 10..unfortunalty having to make own entertainment through day, nothing has promised on schedule board until back end of week after so many of us complaining....evening entertainment was CRAP!!!!..better shows at butlins !..and PLEASE PLEASE they need new upto date cds so out of date and just the one playing over throught the day and at night...but weather great, local restrants good,treasure island and smugglers, but sooo exspensive wint be going to a europeancountry for a while....and as for the thmas cook rep !!! who ..very dissapionting only ween once inhotel on arrival !!!!!
Advice: nice coves, nothing much for younger end
Activities: treasure island,smugglers, capsalou cove beach
Good for: Beach
1 out of
2 readers found this review helpful
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- Date of Holiday:Aug 2009
- Board Basis:Self Catering
- Tour Operator:Booked Independently
" Enjoyable "
Submitted By: Christopher:)
The name's Chris, im 16 and from Ireland, Belfast. I hadnt been on holiday in a while. I had an unreal time at this hotel, very helpful staff and cleaners everyday, the entertainment at night was enjoyable, there was shows and events nearly every night. There was also 2 pool tables which was such craic messing about on. The appartment had an amazing view over the trees I suppose :). The Hotel is just 5 minutes walk into cap salou and around 20 minutes to salou. The hotel is also quite close to Port Aventura. By the Way you get on the Dragon Khan Roller Coaster at your own risk (Its MAD). I also met a couple of friendly girls staying at ontario and forgot to get a phone number or even an email, oops :S . Anyway I would recomend this hotel and if u want to know anything from a happy costomers point of view feel free to email me on: cricky885@hotmail.com Good luck and hope you enjoy as much as I did. Peace V
Advice: Bus Drivers are Ignorant. :)
Activities: The 19th Hole stood out if you want a taste of home eventhough its a scottish restaurant.
Good for: Beach
3 out of
4 readers found this review helpful
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- Date of Holiday:Aug 2009
- Board Basis:Room Only
- Tour Operator:Thomas Cook
" Ontario Apartments "
Submitted By: GGx09
Just Back From The Ontario Apatments in Cap Salou With My Family , The hotel Was Very Clean and Maid Came Every 2 Days or so With Clean Towels etc , and Staff delt with any problems we had . Although the food was rubbish not much choice available, the prices were very dear and no kids option , the entertainment was the worst part of the holiday, their was only one person he was a nice guy , very down to earth but he hardly spoke any english and played the same cd over and over again for the whole 2 weeks we were there , everyone was sick of it . The staff were very plesent and the hotel in general was very clean, the only thing was you could not make any noise in the appartments after 12 which wasnt good for young people like myself and families who wanted to enjoy themselfs . there was nothing for young children to do during the day . Cap salou is a nice little town although this just wasnt the holiday for me . i dont think i would return to this hotel due to the entertainment and area.
Advice: I enjoyed salou because of the senery and cove beaches in the cap salou area
Activities: The restraunt smugglers and the crows nest are good for food and entertaimnet
Good for: Beach
1 out of
2 readers found this review helpful
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- Date of Holiday:Jun 2009
- Board Basis:Self Catering
- Tour Operator:Booked Independently
" first holiday in years "
Submitted By: linda kursulis
holiday was with my sister and my neice. met by friendly first choice rep steve. apartment was very clean and linen towels etc were provided and replaced every two days. any problems we had were dealt with immediately. ie]cracked leg on a chair. staff were very friendly and helpful. entertainment was very good. sammy was very communicative with all who stayed here. he got to learn first names and knew who everyone was. andre kept a watchful eye by the pool making sure there were no mishaps. we only ate here twice and it was enjoyable. shop just outside main door stocked something to suit everyone. the ontario apartments are very family friendly and have a kids club as there was lots of kids here. all in all we had a fab time and im going back to these apartments within the next few months. this time im taking quite a few of my family with me.
Advice: brilliant. lots of places to go and very hot.
Activities: route 66 do an excellent breakfast. we took a bus into barcelona to the football stadium.
Good for: Beach
1 out of
1 reader found this review helpful
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- Date of Holiday:Sep 2008
- Board Basis:Self Catering
- Tour Operator:Booked Independently
" We stayed in the ontario apts in... "
Submitted By: Mrs P Blee
We stayed in the ontario apts in aug,2 adults and 4 children ages from 16 to 10.
I read all the reviews before i went,and its why I booked the Ontario apt , because of its high scores. We as you see agree with nearly everyone its worth the 9 out of ten.
On arrival we had a problem with our electric,it took 2 hours to fix,the people who syayed in our room before us broke the key card.The toaster was also broke,and some lights needed new bulbs.I still dont understand how this isnt checked before they let it out. I didnt find Steve our rep to be over helpful.I never met Ali. The 2 men who run reception Juan and Raul are very helpful and friendly.Juan got us a new toaster and sorted out all the problems,checking each day was everything okay. The noise from the hotel across from us was bad at night ,but thankfully after the first few nights it wasnt as bad.
The apartment is spacious,and the cleaners came every day except thurs and sundays.we had 2 single beds in the living area,which was great,better then the pull out we were expecting.
Cap salou has a lovely village with restaurants and amusements,about 5 mins walk from apt.The paddock rest is cheap.food is basic but okay, There is 2 small coves in the village,but i thought the beach at la pineda was nicer.
Buses run every 15 min around the corner from the apt,we went to Salou ,more shops beach was packed.we went to la Pineda more shops and we ate in the waterfront bar,terrible service and food and it wasnt cheap as it was after 6., cheaper it seems before 6. Steve told us later they had loads of complaints about the service there.
We went to Aquapolis Waterpark. Very packed queues for all the rides,the best part was the dolphin show,at 12 and 4.we went to see it twice.we realised to late you can hire the yellow rings,saves on queues,i was wondering why people were hogging them.
Portaventura, what can i say.........its well worth the vist,we got a 2 day ticket for the price of 1.You need the 2 days to see it all.We stayed for the fireworks,it was very good,but a long wait.the queues are long,but in the evening wasnt as bad.A lot of walking,wear comfy shoes,its laid out very well.The bubbleman show was brilliant.the staff werent friendly at all,which surprised me and others as its geared for families.we came back with our express tickets,couldnt find out how to use them,sent back from queue as wasnt right one ,info said hand it in,they said no go to info? gave up and queued.To long walk back from chinatown.Be careful taking the train and boat they drop you at entrance,we had to walk back.we thought it was a scenic trip.
We all enjoyed our holiday,would have liked to have stayed another week to see more and relax more.The ontario is a great base,the staff are all friendly,the apartments clean and spacious,the pool is small but good for cooling off in,pity people are allowed save sunbeds.It didnt bother us to much as we went out a lot.The enterainment was good at night,didnt see Sammy he was off .Well worth the money and glad we stayed Cap Salou.Nice family area.
I read all the reviews before i went,and its why I booked the Ontario apt , because of its high scores. We as you see agree with nearly everyone its worth the 9 out of ten.
On arrival we had a problem with our electric,it took 2 hours to fix,the people who syayed in our room before us broke the key card.The toaster was also broke,and some lights needed new bulbs.I still dont understand how this isnt checked before they let it out. I didnt find Steve our rep to be over helpful.I never met Ali. The 2 men who run reception Juan and Raul are very helpful and friendly.Juan got us a new toaster and sorted out all the problems,checking each day was everything okay. The noise from the hotel across from us was bad at night ,but thankfully after the first few nights it wasnt as bad.
The apartment is spacious,and the cleaners came every day except thurs and sundays.we had 2 single beds in the living area,which was great,better then the pull out we were expecting.
Cap salou has a lovely village with restaurants and amusements,about 5 mins walk from apt.The paddock rest is cheap.food is basic but okay, There is 2 small coves in the village,but i thought the beach at la pineda was nicer.
Buses run every 15 min around the corner from the apt,we went to Salou ,more shops beach was packed.we went to la Pineda more shops and we ate in the waterfront bar,terrible service and food and it wasnt cheap as it was after 6., cheaper it seems before 6. Steve told us later they had loads of complaints about the service there.
We went to Aquapolis Waterpark. Very packed queues for all the rides,the best part was the dolphin show,at 12 and 4.we went to see it twice.we realised to late you can hire the yellow rings,saves on queues,i was wondering why people were hogging them.
Portaventura, what can i say.........its well worth the vist,we got a 2 day ticket for the price of 1.You need the 2 days to see it all.We stayed for the fireworks,it was very good,but a long wait.the queues are long,but in the evening wasnt as bad.A lot of walking,wear comfy shoes,its laid out very well.The bubbleman show was brilliant.the staff werent friendly at all,which surprised me and others as its geared for families.we came back with our express tickets,couldnt find out how to use them,sent back from queue as wasnt right one ,info said hand it in,they said no go to info? gave up and queued.To long walk back from chinatown.Be careful taking the train and boat they drop you at entrance,we had to walk back.we thought it was a scenic trip.
We all enjoyed our holiday,would have liked to have stayed another week to see more and relax more.The ontario is a great base,the staff are all friendly,the apartments clean and spacious,the pool is small but good for cooling off in,pity people are allowed save sunbeds.It didnt bother us to much as we went out a lot.The enterainment was good at night,didnt see Sammy he was off .Well worth the money and glad we stayed Cap Salou.Nice family area.
2 out of
2 readers found this review helpful
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- Date of Holiday:Aug 2008
- Board Basis:Self Catering
- Tour Operator:First Choicefalcon
" Ontario Appartments: Excellent value... "
Submitted By: Mrs C Blake
Ontario Appartments: Excellent value for money. This is our second visit to this hotel.
The Staff are courteous and very helpful. The reception staff all speak excellent English and are always willing to go 'that extra mile'.
Within walking distance of coves and beautiful beaches, restaurants and shops.
A short (cheap) bus ride from water-parks and a theme park.
The appartments are perfect for a holiday. Good sized bedrooms, a kitchen area ideal for preparing basic snacks. Good sized fridge.
Bathroom clean and well equipped (towels regularly changed). The cleaning staff are really cheerful and work very hard.
The pool area is clean and buzzing (could do with a few new CD's. Day-time music a little repetative)!
Bar area staff are very friendly and patient considering the amount of children un-supervised in that particular area.
And finally Sammi. A one man entertainment show! Kids love him! One of the appartments greatest assets!
In general a nice, friendly family hotel. Would highly recommend!
The Staff are courteous and very helpful. The reception staff all speak excellent English and are always willing to go 'that extra mile'.
Within walking distance of coves and beautiful beaches, restaurants and shops.
A short (cheap) bus ride from water-parks and a theme park.
The appartments are perfect for a holiday. Good sized bedrooms, a kitchen area ideal for preparing basic snacks. Good sized fridge.
Bathroom clean and well equipped (towels regularly changed). The cleaning staff are really cheerful and work very hard.
The pool area is clean and buzzing (could do with a few new CD's. Day-time music a little repetative)!
Bar area staff are very friendly and patient considering the amount of children un-supervised in that particular area.
And finally Sammi. A one man entertainment show! Kids love him! One of the appartments greatest assets!
In general a nice, friendly family hotel. Would highly recommend!
2 out of
2 readers found this review helpful
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- Date of Holiday:Aug 2008
- Board Basis:Self Catering
- Tour Operator:First Choice
" Just a few comments on a lovely week... "
Submitted By: Mrs J Summer
Just a few comments on a lovely week at the ontario,
Bar, very warm, drinks are rather expensive but the staff are very nice and always willing to help you know matter what.
Reception, Nice air con system kept this room nice and cool at all times of the day in this area you will find all the notice boards for the reps and sammy.
Sammy, is the entertainer he is lovely man and always up for a good old laugh. Do take time out of your holiday to speak to him as he will make sure you are having an great stay.
Kids rep, very nice to speak with and always open on time for the club with some excellent activites going on for the little ones.
Rep (steve), I dont know who the person below is but I dont think they saw the same as me. When I needed anything I always first went to him to find out the information we needed to know. Quiz nights always great fun with him and sammy. One thing the person below must remember is that he may not have been nice to the people but where they nice to him? Just because they are reps doesnt mean they have to smile and jump around peoples backsides all day they are human as well!
Area, small village with something for everyone to do day or night.
Just remember to relax and enjoy
Bar, very warm, drinks are rather expensive but the staff are very nice and always willing to help you know matter what.
Reception, Nice air con system kept this room nice and cool at all times of the day in this area you will find all the notice boards for the reps and sammy.
Sammy, is the entertainer he is lovely man and always up for a good old laugh. Do take time out of your holiday to speak to him as he will make sure you are having an great stay.
Kids rep, very nice to speak with and always open on time for the club with some excellent activites going on for the little ones.
Rep (steve), I dont know who the person below is but I dont think they saw the same as me. When I needed anything I always first went to him to find out the information we needed to know. Quiz nights always great fun with him and sammy. One thing the person below must remember is that he may not have been nice to the people but where they nice to him? Just because they are reps doesnt mean they have to smile and jump around peoples backsides all day they are human as well!
Area, small village with something for everyone to do day or night.
Just remember to relax and enjoy
1 out of
1 reader found this review helpful
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- Date of Holiday:Sep 2008
- Board Basis:Self Catering
- Tour Operator:First Choice
" We stayed at the Ontario apartments... "
Submitted By: Mrs C Barlow
We stayed at the Ontario apartments as a last minute booking, 2 adults and 2 boys aged 11. The accomodation was lovely but we had difficulty sleeping until after 3am with the noise coming from a neighbouring hotel, with loud music and shouting. We found the rep Steve to be unhelpful, lazy and witnessed him being rude to other guests. We were disappointed with the pool area as the boys were not allowed to take inflatables into the pool but people were allowed to throw each other in all day, which in my opinion is far more dangerous! We used the pool at its sister hotel The sun club apartments, where there were plenty of sunbeds at anytime of the day. The local bus service was excellent and pineda beach was lovely. The resort was small and catered mainly for families with small children. We enjoyed our holiday but would not return to the Ontario apartments.
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- Date of Holiday:Aug 2008
- Board Basis:Self Catering
- Tour Operator:First Choice
" The Ontario Apartment Are Brill Best... "
Submitted By: Miss Becca Monaghan
The Ontario Apartment Are Brill Best Holiday I Have been On In Years. The Entertanment Is Really Good. It Was Mostly Familys There And It Was Brill Met New Ppl On Are First Day. The Staff Are Friendly But When If You Go There You Have To Love Sammi He Is The Entertaner He Is Amazing Like. The Rooms Are Lovely So Is The Ontario Apartments Im Glad I Went Like. The Bar Is Opened From Half 9 In The Morning Till 12 At Night. But Over All I Would Go Back Every Year If I Could Its Up The Road From The Beach Thats A 2 Mins Walk. Me As A Kid At 15 I Loved It Like And Will Be Going Back Next Year As I Loved It But I Think The Things I Loved The Most Is Sammi And The Pool It Is Really Big And In The Morning At Half 11 There Is Water Arobics Then LaterOn About 2 There Is Water Polo Witch Sammi Does Them Aswell There Is A KIds Club If Mummys And Daddys Want To Relax And Darts With Sammi For Adults And Children But Over All It Was Brill And So Is The Place And I Cant Wait Till Go Back.... Becca..
1 out of
1 reader found this review helpful
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- Date of Holiday:Aug 2008
- Board Basis:Self Catering
- Tour Operator:First Choice
" I went in May with my daughter and... "
Submitted By: Ms E Nolan
I went in May with my daughter and son, aged 17 and 11. I loved these apartments, best holiday I had in a long time. The staff were friendly, pool was supervised and entertainment was great. Unfortunately the weather let us down. I would definitely come back here for another holiday as I really loved it.
1 out of
1 reader found this review helpful
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- Date of Holiday:May 2008
- Board Basis:Self Catering
- Tour Operator:First Choice
" hi,
just back from a holiday... "
hi,
just back from a holiday in ontario apartments in cap salou, from all the reviews i have seen on the net i was a bit dubious about the holiday all though it was not quite what we were looking for we had great time. the apartments were "cleaned" every day with fresh towls but the bed linnen was not. the staff and reps were friendly and informative and the bar and pool area were very clean so no real complaints about the apartments you get what you pay for! cap salou in its self is ok there is entertainment for kids but the food is ok but we didnt find anything special and found ourselfs going into salou to eat.
we did the barcalona night and day trip well worth it, we all had a great day nou camp for football fans, aquarium for everyone and the fountain at the palace which is amaizing!
the bonavista market worth a look but dont buy the bus tickets off the reps you con do it for E6 return with public transport! thats another thing be carefull of the day trips you buy off the reps you can get them cheaper dont know what you are actually paying for because i wasnt talking to anyone that did the trips with the bus company but it is worth looking into because we didnt and felt we got riped off, but dont know if we really did.
on the whole we had a good holiday plenty to do in salou and surrounding area one last bit of advice buy a ticket for portadventura to cover all your holiday you'll need it! plenty of offers on-line and from travell agents 7days for the price of 3 etc etc....
i'd recomend it if you can put up with a very busy/touristy town of salou we are going back in a few years not straight away.
just back from a holiday in ontario apartments in cap salou, from all the reviews i have seen on the net i was a bit dubious about the holiday all though it was not quite what we were looking for we had great time. the apartments were "cleaned" every day with fresh towls but the bed linnen was not. the staff and reps were friendly and informative and the bar and pool area were very clean so no real complaints about the apartments you get what you pay for! cap salou in its self is ok there is entertainment for kids but the food is ok but we didnt find anything special and found ourselfs going into salou to eat.
we did the barcalona night and day trip well worth it, we all had a great day nou camp for football fans, aquarium for everyone and the fountain at the palace which is amaizing!
the bonavista market worth a look but dont buy the bus tickets off the reps you con do it for E6 return with public transport! thats another thing be carefull of the day trips you buy off the reps you can get them cheaper dont know what you are actually paying for because i wasnt talking to anyone that did the trips with the bus company but it is worth looking into because we didnt and felt we got riped off, but dont know if we really did.
on the whole we had a good holiday plenty to do in salou and surrounding area one last bit of advice buy a ticket for portadventura to cover all your holiday you'll need it! plenty of offers on-line and from travell agents 7days for the price of 3 etc etc....
i'd recomend it if you can put up with a very busy/touristy town of salou we are going back in a few years not straight away.
1 out of
1 reader found this review helpful
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- Date of Holiday:Jul 2008
- Board Basis:Self Catering
- Tour Operator:First Choice
" Just back from two wonderful weeks in... "
Submitted By: Mr M Finn
Just back from two wonderful weeks in the Ontario Apts. in Cap Salou. The last time we went to Spain I stayed in La Pineda just down the road from Cap Salou. We would highly recommend the Ontario Apts. The staff are friendly and helpful. The reception staff listen when you talk, not like somes places we've been to. They happily booked ticksts for water parks and even arranged car hire on the spot. I knew car hire prices before I went on holiday and they even managed a 7 for 5 day car rental deal for us. Wonderful, if small pool, with a life guard on duty at all times. Not a lot for pre teens to do but they do have pool tables and internet access which is what they seem to want !! Night entertainment not exactly stimulating but enjoyable. Some great restaurants in the locality. Apts basic but not lacking in comfort. Having read some negative comments on this resort after I had booked our holiday I was delighted to see it was not really deserved. My kids are adamant they want to go back.
1 out of
1 reader found this review helpful
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- Date of Holiday:Jul 2008
- Board Basis:Self Catering
- Tour Operator:Falcon
" we have jst arrived back from the... "
Submitted By: Mrs S O''Reilly
we have jst arrived back from the ontario apartments.They were lovely spacish apartments.We went for a week but we wished we had stayed longer.The staff were lovely and friendly.The entertainer sammy was brillent and tryed his best so that everyone would have a good hoilday.I dont no why on some of the other comments they were complaining there was notting to complain about.The food in the bar was nice we ate there once or twice but over all we had a great hoilday.
1 out of
1 reader found this review helpful
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- Date of Holiday:Jul 2008
- Board Basis:Self Catering
- Tour Operator:First Choice
" Just wanted to say that my girlfriend... "
Submitted By: Mr A Mitchell
Just wanted to say that my girlfriend and I had a great time at the Ontario Departments. The apartment was nice and clean. We did have a problem with our kettle, but that was sorted. Just want to say that the entertainer Sammy was a great laugh and i think anyone would agree he loves michael jackson, thats all he seemed to play. But overall it was a great holiday and we would recommend it to anyone.
Thanks, Emma & Andy
Thanks, Emma & Andy
1 out of
1 reader found this review helpful
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- Date of Holiday:Jul 2008
- Board Basis:Self Catering
- Tour Operator:First Choice
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Our party consisted of 5 people; 2 over 40's, one 18 year old (me), a 17 year old, and a 14 year old. We stayed at the Ontario Apartments for 2 weeks, based on Self-Catering.
When we got to the Apartments, there was a small group of other families who had travelled with us on our flight who were waiting to be allocated to their rooms. Although we had to wait about 4 hours to get into our room (as it was one of the bigger apartments, they had a lot more to clean), the receptionist lady was very friendly, told us to leave our luggage in the baggage room, and do whatever we wanted to do: we ended up having pizza and chips at 10.30am!!
The apartment itself was huge!
All of the rooms were very spacious, great kitchen and bathroom, and a big balconay over-looking the outside seating area and pool. The beds were comfy, (although mine was very squeaky), TV was in Spanish (and German MTV for some reason). Kitchen had all of your plates, cutlery, etc. The Maid came and cleaned every day, except Thursdays and Saturdays, and provided clean towels every day, made the beds, changed the bins, and changed the beds once a week.
Right next to the enterance to the Apartments was the Supermarket. Here, they sold all of your basics: bread, milk, beans, etc. Loads of well-known British labels, so there isnt any reason to take food with you (apart from Marmite). They also sold a great deal of alcohol, fresh fruits, and had an instore bakery, that sold fresh baguettes, crossiants, and loads of doughnuts and cakes :D
The apartment facilities were excellent. The swimming pool (which a few reviews have said is too small), was just the right size. Plenty of sunbeds for all, and a small "box" for drinks and ice-lollies, etc. The pool was purified every night, and the pool area cleaned every morning. Pool openeing hours: 10am-7pm.
The reception area was well presentable. There was a notice board, telling you what entertainment was going on each night, and the Thomas Cook reps desk, with a folder with information about day trips, local sights, etc.
The bar area was quite spacious, had 2 pool tables, 2 computers with internet access, and plenty of tables and chairs. Although there seemed to be air-con, it did get quite hot in there during the hottest parts of the day, as there was a heat-wave when we went. All the drinks are very reasonably priced, and there was Happy Hour, 8-9pm, with Buy-One-Get-One-Free on soft drinks, local ales, and Sangria. All the food was very good value for what was given. The food at the apartments was quite British orientated, with Fry-Up breakfasts', fish n' chips, and pizzas. The outside seating area was very spacious, and this is where the main hub-ub of evening entertainment happens, unless the weather is bad.
The entertainment itself was average. The first week we were there, we had a Spanish woman doing the entertainment, as the entertainment manager was off sick. She spoke very little English, and there was a great lack of communication between her and the guests. Nearly every night, she tried to play B.I.N.G.O, where we had to guess the numbers, as she didnt know many in English. The second week, however, the Entertainment was much better. Omar, the guy who had previously been off sick, played pool games most days, dance routines for the kids at night, and spoke very good Engligh. After the entertainment had finished at 12, he came and spoke with some families, and the staff didnt try and rush you off back to your rooms: it was so relexed. The karaoke company (which may change) was okish, but their system kept on cutting out. At the end of the evening, you could buy a DVD for 5Euros with "All of the nights performaces on a 3 hour disc". We got the DVD's both times it was there. When we got home, we were quite disappointed to see that the disc only played from the point after they had restored power to their system, so all performaces before then were non-existant. The karaoke people spoke very little English also. Every few nights, they bought in different performers. There were bell-dancers, a "magician" and a parrot show.
Cap Salou itself was great for night life. There was about 8 bars/resturants in the village, which was about 5 minutes walk away from the Apartments, although it does involve a very steep hill. All of the bars were English, with very friendly staff in there. Again, drinks and food are reasonably priced. There were a couple of gift shops, and a larger supermarket.
All staff, in the hotel, the resturants in Cap Salou, and the Thomas Cook rep, were very friendly, and spoke perfect English. A very good holiday! A great place for groups of young people to stay.
Advice: Hilly - Cap Salou. Busy - Salou.
Activities: Route 66, The Smugglers Inn.
Good for: Beach