Santa Ponsa Pins

My husband and I and our two grandchildren aged 11 and 9 stayed here for one week from the 31st May.(half board) We found the staff very friendly and helpful, Our rooms were serviced every day with fresh towels and bed linen. There is multi language television available in... more

1 reader found this review helpful

After reading all the reviews about this hotel, we were panicking about our weekend break. Yes the rooms are basic, but clean and cleaned daily. The staff were friendly and helpful. Their isnt much choice of food but there is enough. This is not a five star hotel and is not... more

Myself,my friend and her son aged 7 went in august 07.upon arrival we found only 2 beds in room,when we asked for bigger room we were told all rooms were same size.when they put another bed in you could'nt move,we were constantly saying "sorry just need to get over... more

the rooms clean and basic as we expected food not great very little choice staff very unfriendly dont go in june as we had an invasion of 45 spanish teenagers who took over the whole pool which included dive bombing into pool and leaving everyone lying by the pool soaked... more

1 reader found this review helpful

For a 2 star Hotel I was very happy with my stay. The rooms were cleaned 6 days a week and although I had booked a single room it had a double bed and was quite spacious - certaintly plenty storage space. The bathroom was large - a bath with shower over it, WC, sink and... more

since i arrived at this hotel there has been non stop music being played by younger holidymakers and even when we complained the staff just said "what do you want me to do about it " they dont care and apart from that santa ponsa pins is pathetic the food is descusting the... more

1 reader found this review helpful

Apalling. The beds were extremely uncomfortable, a wafer thin mattress on wooden slats. The food was dreadful - far worse than either of us had ever been served at school. Many of the other guests, despite being on half board, ate out because it was so diabolical. The... more

1 reader found this review helpful

The worst hotel I have ever stayed in, told no room for use till following day put into dirty apartments and told we should be happy they where paying for a taxi. Got back next morning after sleepless night and still had to wait till 11.20 before we got a room. There for... more

Appalling hotel - the worst place my wife and myself have ever stayed. How this hotel was a 3* I don’t know. I’ve never seen so many unhappy people in the hotel, even the staff. If you like constant tinned food and only three choices, sometimes only two. If you... more

1 reader found this review helpful

We were there for a week and we found out the hotel is always used as a holiday resort for local school children who stay there a week at a time. When we were there was 110 school children brought in, they were allowed to do what they want as they had the run of the hotel.... more