Center Parcs Longleat Forest

overpriced, lots of queues and everthing costs extra.
some people love it, the environment is trees so I assume many people visiting like pine trees with huts built between them. I personally dont and i dont like having to walk miles to get to anything. Accomodation is clean but basic, no ovens in many accomodations?
a lot of middle class wealth on display and i sense a snob value to the pricing and attitude of some guests.
Nice people but even the bikes get pinched inside the camp, sorry, forest.
Not worth the money to me but who can account for taste. We tried twice and know we wont be going back, give it a try you will love it or hate it, but either way its not a good value holiday.

3 readers found this review helpful

1)Food: Pancake house-over priced and not very nice
2)Dining in- Over priced for supposedly freshly cooked food, more like microwave meals.
3) Nothing for babies to do - no soft play areas
4) Very little for my 5 year old daughter to do
5) Accommodation - Needs a little modernisation eg: LCD tv's as opposed to old CRT type tv's. Kitchens need a re fit as our oven was useless.
6) Sub tropical swimming paradise, lovely pool but not sub tropical

1 reader found this review helpful

We have just returned from Center Parcs at Longleat and were very disappointed. We booked a two bed executive villa and because it was the new style we thought that it would be good quality. Wrong!! The bedroom was damp and smelt very musty, the bathroom wasn't very clean, the light didn't work, we had to have the quilt changed because it was lumpy and stained. The responsiveness of the guest services team was always quick and professional. Considering we paid over £500 for our short break, we certainly expected better quality. In my opinion Center Parcs should concentrate less on building more Tree Houses but clean up their act on sorting out the more affordable accommodation. We have been visiting Center Parcs for 10 years now and every year the standard goes down a bit more. We are lodging a formal complaint about many issues which arose during our break. If we get a good outcome, we may re-book!

3 readers found this review helpful

Centre Parcs don't know courtesy, politeness, manners, being helpful, more value less green eyed monster it’s about the customer not share holders? Or am I wrong because it does not feel like it. With the place looking like a construction site and a rundown pool it was like a Spanish holiday in the 70's. Have a meal out is like saying here is my wallet take what you want and I'm sorry for being so much a problem in ordering food ( but you get the wrong meal). It's only good moment was the Aqua Sana night 6 hours for 5 people at £150+ so motto is pay big get great service so next time I'm off to Florida it's cheaper. Don't say I did not warn you.
Glad to be home

3 readers found this review helpful

Just returned from Center Parcs (Longleat), very disappointed with the quality of the accommodation, the villa we stopped in required a significant update and was very damp. Extremely disappointed considering the price we paid.

3 readers found this review helpful

I booked a 4 bed exec villa for the weekend costing over £1200, as soon as I opened the door it was nothing like the picture! Stained carpets and ceilings. Dirty toilets with pubic hair arounf the rim! Mould around the shower.
I spoke to the manager to get another villa but they were fully booked and they offered to clean up the next day!
I took photos and complained to head office on my return and was offered a mere £115.
I can't fault anything else but the accomadation, the pool was spotless which was very important for me as I have 2 littles ones.
If the villa would of been like the picture I would off rated it at least a 7 cause its still very expensive.

2 readers found this review helpful

i stayed in longleat last year over christmas when it was snowing and it was amazing. me and my wife did horse riding quad biking and went for the midnight spa experience and a massage in the aqua sana. if your thinking of taking a dog i wouldnt bother you cant take them in to any buildings and they have to be on a lead even when your off in the woods which isnt great and the little pens you can put them in to go to toilet arnt very good. the swimiming pool and rapids are really good and the resturants are really nice. i would reccomend center parcs to anyone and im back off in december for another week but without the dog

2 readers found this review helpful

Center Parcs is a brilliant place to go for people of all ages. I visited as a kid and absolutely loved all the activities on offer and the water rapids in the pool as well as being able to cycle around without worrying about cars. As a young adult I recently re-visited and still found it just as entertaining. The activities are diverse and are good value for money I highly recommend the aerial adventure that ends in a zip wire across the lake!!! The pool was still great fun as an adult and being able to keep fit whilst exploring a beautiful environment was a plus point too. There was enough to do that we didnt get bored either!
Only downside was the ten pin bowling that is a little dated (the pins are on strings) and this made the bowling game slow and harder to play but we still very much enjoyed ourselves.
Definitely a place that I would re-visit and a place I would take my kids in years to come.
I highly recommend Center Parcs Longleat to ANYONE and EVERYONE!

3 readers found this review helpful

I have just returned from Center Parcs, Longleat. I have been there several times in the past and always had a fabulous time. This time however, was not fabulous, in fact it was very poor, and disappointing.One of the bathrooms smelled very strongly of urine. It had been cleaned, yet they had left it stinking. The first day was ruined as I spent it waiting around for the cleaners, and on the phone sorting it out. This actually took over 24 hours to sort, as the cleaners had to come a third time, as the smell had still not gone. They used a stronger chemical in the end, however this caused another problem, as it was so strong, it permeated my son's bedroom, and he had difficulty sleeping in it. The telephone in the accomodation was not working. I needed a phone, as reception is very poor for mobiles, and my mother was poorly so I needed to be in contact with her. This was also not solved quickly. I had to ring several times, and each time I was assured it was now working, but it wasn't. Finally, after a few attempts, and again, over 24 hours later, it was fixed. The accomodation we had was very nice. Unfortunately, it was down in the valley a little bit, but we were told the land train stopped just at the end of our road, what they failed to tell us was that actually the road was closed due to work being done, and therefore we had to walk up the hill, then up approx 60 steps, to get to the plaza, through the plaza, up more steps, to get to the train stop. The problem with this, is that a friend who came with me, has a heart condition, and therefore she found this quite difficult to do. Also, in the morning, I went to sit out in the sun, loving the peace and quiet, only to be met with sounds of machinery, and men at work. it spoiled our holiday. On a positive note, the young ladies who work at Hucks were so friendly, and helpful. When we ran out of milk, they went out of their way to find us some, which was nice of them. Guest services were also very helpful, and tried hard to sort out the problems we had. Will return, but I'm hoping this was just a one off, and nothing more.

4 readers found this review helpful

I stayed in one of the cheaper accomodations which was amazing. On entering, it was a bit dull, but due to the tress, the light is limited. However, it was extremely comfortable and had everything I needed. I usually go abroad and rent a villa with a private pool. This was as good as if not better. The facilities are second to none and the customer service was perfection, they could not do enough or be more friendly. Where we stayed was on the outskirts, which I think is why it is cheaper, but the best thing is you get to see all the wildlife on your doorstep, dear, badgers, squirrels, numerous birds, ducks. my 2 year old loved it and was so excited to go back to the villa because of this. So he enjoyed the activities and being at the villa.