Center Parcs Elveden Forest
, Suffolk
Center Parcs Elveden Forest Reviews
We have just returned from Centre Parcs Elveden, we had the most amazing time, real value for money.The accommodation is so clean and roomy.
We felt relaxed and loved every minute, we also booked the bikes and now want to take up cycling, feel so much fitter, the restaurants were nice and clean and the food was beautiful, You must plan your day as everything is so worth seeing, I didn't want to waste a minute there, however, there is so much to do, its impossible to do it all, so more visits is needed, and off course if its relaxation you need, then you don't have to do a thing! we didn't want to return home. Thank you Centre Parcs for the happy memories xxx
- Advice: To plan your day, so you don't miss a thing, as everything is so worthwhile,
- Board Basis:Lodge
- Tour Operator:Booked Independently
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Had two locked bikes stolen literally off our front door step as we slept and CP didnt do a thing. All they did was take my bike details and give a ref number.
No follow up, no attempt to find the bikes, no sorry, no sympathy. Not a thing.
We stupidly went back after being bitten alive by bed bugs last time and what a costly mistake.
I could not see any form of security apart from a small flyer on arrival and stickers on our chalet.
CP dont give a monkeys
- Advice: Keep your bikes inside your chalet
- Board Basis:Room Only
- Tour Operator:Booked Independently
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1 reader found this review helpful
if you cant get out your whealchair and into a front seat of a vehicle then dont go to Elvedon Centre Parcs, they cant look after you if your heavy or chairbound as youve got to be able to lift yourself out of your chair yourself. this is no fault of the security staff. they will do what they can but managment are not listening to them. so look around for someone that can there are lots of holiday offers where they can provide the right type of service.
- Advice: get your legs back
- Board Basis:Center Parcs
- Tour Operator:Booked Independently
Was this review helpful? Yes
Brill fab must go if you haven't before
- Advice: Book an plan ahead
- Board Basis:Villa
- Tour Operator:Booked Independently
Was this review helpful? Yes
Center Parcs is usually our yearly choice of holiday visit but sadly because of the vindictive nature of the cleaning staff we will think several times about going back. We had overall a good time. However when we arrived the accommodation was damp smelly and filthy.
We were housed in Maple 526 as a weekend break on 23/9/11. On the Friday we arrived, we noticed the carpet was filthy so we vaccummed, but as we were cleaning we noticed popcorn and food in all areas of the accommodation. Also a lot of flies, and insects.The floor was very sticky underfoot We reported this to Guest services and on Saturday the accommodation was cleaned to our satisfaction. However, while we were out on Sunday between 1-3pm a cleaner came in, made up the beds and took 2 dishwasher tablets crushed them and sprinkled them all over the sofas, bathroom and kitchen area again expecting us to clean this up. Obviously they were not happy that they had been asked to clean the accommodation and, they felt in this spiteful act of behaviour they would get their own back, because we had complained.They also damaged the kitchen cabinet and tore off the laminate covering to make it look as if we had done this.
We reported this on Sunday evening, when we got in, again to Guest Services. We were told some one would ring us the next day but nothing came forward from them to us. This is the only time we have ever complained about Center Parcs. I really feel sad because of this act of spitefulness this has has put us off going again. It feels as if you are paying to be treated like this!
- Advice: Don't go self catering, stay in the hotel if you want clean accommodation.
- Board Basis:Self catering
- Tour Operator:Booked Independently
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1 reader found this review helpful
Our accommodation was in one of the Woodland Lodges and we found this type of accommodation ideal for our family. (Grandparents, parents and children.) The whole site is clean , efficiently managed and the staff helpful and friendly. To some extent the quality of the accommodation is dependent on the previous quests as the turn round time is only 4 hours but any damage or faults are quickly attended to by the on-site maintenance staff. Our only complaint would be against fellow guests who disregard the request to remove cars to the adequate car parks after unloading and leave there vehicles on site overnight to the inconvenience and danger of other guests, particularly young children.
- Advice: Review and pre book activities
- Board Basis:Room Only
- Tour Operator:Booked Independently
Was this review helpful? Yes
Everything I expected and more! The children loved it, they would have spent all their time in the pool if we'd let them. All the activities we booked them into they really enjoyed and all the people in the Time Out Club were absolutley brilliant! I would recommend this for anyone with children.
- Advice: Pre book all your activities
- Board Basis:All Inclusive
- Tour Operator:Booked Independently
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2 readers found this review helpful
You kind of know what you are getting at Center Parcs if you have been before, so the only variable (apart from the weather!) is the helpfulness of the staff and the slickness of the service. I found this to be a bit uneven but to be fair even the worst service was not enough to actually complain about (it was just reflected in the tip!). However one thing that disappointed me was the food. Obviously they are catering for the masses but I felt the American style diner was way down on quality of food this time. Greasy, dry, over-cooked and tasteless (but expensive). If I had to identify a low spot in the break it was definitely that. Having said which, the best service we had as a family was from that diner. The other let down for us was the "Made" outlet which is supposed to offer you ready made food to go. I have never seen a more anaemic lot of stuff! you can get much healthier looking sandwiches etc in the parc market next door so I could not really work out what the point of this outlet was.
- Board Basis:s/c villa
- Tour Operator:Booked Independently
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1 reader found this review helpful
Great accomadation lots to do, the cable ski is a must for any active visitor but beware your shoulders will ache!!
Great food at Hucks. Only disapointment was the Rajinda curry, elsewhere all good food.
- Advice: Book something in advance for every day.
- Board Basis:Room Only
- Tour Operator:Booked Independently
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1 reader found this review helpful
stayed for 5 days with the family had a excellent time, staff are extremely helpful, stayed at the executive lodge found
the accomadation of a high quality would defo go back.
- Advice: none
- Board Basis:Room Only
- Tour Operator:Booked Independently
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6 readers found this review helpful
Myself, my husband, our two children (aged 4 and 6 years) and my parents (60+ not that they'll thank me for revealing their age!) stayed at Elveden Center Parcs for the weekend recently. We all had a great time for various reasons because all of our different and shared interests were catered for.
The facilities were excellent and had enough of a range in cost to allow families on various budgets to have fun and eat out.
We enjoyed Ten Pin Bowling, using the pedalos on the lake, trying out the Adventure Golf and of course spending hours in the Sub-tropical Swimming Paradise.
All of these activities can be done on a tighter budget.
We ate out at Bella Italia and Cafe Rouge which were good value for money and gave excellent service.
We also made use of the complementary voucher book provided in our villa and enjoyed a coffee break at Starbucks.
The accommodation was good value for money. We were in an old style comfort plus villa and they are unfortunately very dated now, but still function well and serve a purpose.
We have stayed at Elveden twice previously and we plan to have a return visit at the end of this year.
I would strongly recommend a stay at Center Parcs, particulary if you can book at off-peak times as prices are very high during school holidays.
- Advice: Taking your own bikes or hiring them from Center Parcs would ensure you see more of the park and can get about quicker. The bike trailers are essential for tired children!
- Board Basis:Room Only
- Tour Operator:Booked Independently
Was this review helpful? Yes
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We wanted a family break, so the whole gang decided on Center Parcs. They charged us £30 per family to ensure we had cabins next to each other. They called this an administration fee - yea right, more a rip-off charge. Not a good start from when we arrived. After booking-in at reception, we were told our cabin keys were issued to family who had arrived previously. Not true, so we had to walk 30mins back to the reception to pick them up. We decide to take the kids to the skating rink. This was the biggest rip-off of all. No ice to be seen anywhere, just mable tiles with water splashed on top. To be honest, it was quite dangerous, so we left after ust 2-3mins. We ask for a refund but were told this was not possible. The food & restaurants are good, but way over priced. The only free activity is the pool area. You will pay through the nose for everything else. The cabin was ok, but got very cold quickly when the heating tunred-off. All-in-all, not good value for money and a typical example of ripe-off britain at its best.