Horizon Beach Hotel
Crete 70014,
Greece
Amenities
- Free Parking
- Swimming Pool
84 traveller reviews of Horizon Beach Hotel
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Horizon Beach Hotel also called
- horizon beach stalís
Stalis Package Holidays
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I just came back from Crete and I have to say that the hotel is the worst place Ive ever been to.
Not a 3/4 star as there is no standard and locals will confirm that to you when you ask them.
Health/Safety, Fire Safety, Security and Lifts are a concern as none of these was checked sicne 2005. I had life wires sticking out of an outlent above SHOWER!
Staff longfaced, not happy with the job.
Place not cleaned on daily basis, dirty sheets and our towels werent changed for 5 days! to add we didnt get the for the first 3 days of our stay.
Food is awful,cheapest meat and sausages/eggs other specials were questionable and really not fresh.only white bread with no brown bread,rolls or else to choose from. Only thing we went for was the fruit.
Facilities and room is really a back to the future as you get the feeling that time has stopped for them 10-15 years ago. Same applies to cleaning obviously.
Hotel is a family owned business and when you get there the lack of experience,qualifications or manners will hit you.
I booked holidays for 2 weeks back in March 2011. On arrival with no hello, how r u I was told to follow a man who will show me apartment(family apartment)away about 10-15mins from the hotel.Complete ruin, not clean or any close of being ready to accept us.
We were discriminated and treated like pigs with no manners. Attempts of getting anything sorted was a waste of time and we decided and some point to give up as Travel Agents rep told us that the best thing will be to stay out from the hotel as much as possible.
Im opening a case against them as its really unacceptable that tour operator is in no position to resolve a single issue.
Overall a Total Mistake not a hotel so please be aware when booking! if you need any more info email me on ptk82 (at)poczta.fm