Horizon Beach Hotel

, Stalis
3 star
PO Box 85 70014, Crete, Greece
hotel photo
salle de bain venant d'être nettoyé voici la chambre venant d'être nettoyé Room 101
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Horizon Beach Hotel reviews

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Dont ever go there!
1 / 10
Sep 2011, PTK

1 reader found this review helpful

I just came back from Crete and I have to say that the hotel is the worst place Ive ever been to.
Not a 3/4 star as there is no standard and locals will confirm that to you when you ask them.
Health/Safety, Fire Safety, Security and Lifts are a concern as none of these was checked sicne 2005. I had life wires sticking out of an outlent above SHOWER!
Staff longfaced, not happy with the job.
Place not cleaned on daily basis, dirty sheets and our towels werent changed for 5 days! to add we didnt get the for the first 3 days of our stay.
Food is awful,cheapest meat and sausages/eggs other specials were questionable and really not fresh.only white bread with no brown bread,rolls or else to choose from. Only thing we went for was the fruit.
Facilities and room is really a back to the future as you get the feeling that time has stopped for them 10-15 years ago. Same applies to cleaning obviously.
Hotel is a family owned business and when you get there the lack of experience,qualifications or manners will hit you.
I booked holidays for 2 weeks back in March 2011. On arrival with no hello, how r u I was told to follow a man who will show me apartment(family apartment)away about 10-15mins from the hotel.Complete ruin, not clean or any close of being ready to accept us.
We were discriminated and treated like pigs with no manners. Attempts of getting anything sorted was a waste of time and we decided and some point to give up as Travel Agents rep told us that the best thing will be to stay out from the hotel as much as possible.
Im opening a case against them as its really unacceptable that tour operator is in no position to resolve a single issue.
Overall a Total Mistake not a hotel so please be aware when booking! if you need any more info email me on ptk82 (at)poczta.fm

  • Holiday Date:Sep 2011
  • Advice: out of order!
  • Board Basis:Breakfast Included
  • Tour Operator:Direct Holidays

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Aimed at eastern europeans
5 / 10
Sep 2011, Sheffield area

1 reader found this review helpful

Arrived at the hotel early hours of the morning and were met by the night desk man. Given a room key and pointed in the direction of our room by use of a laser pointer on the road. Safe 10 euro a week and aircon 40 euro a week. The room was VERY basic but clean. After setling in we found ants on the floor and climbing on to the bed. The all inclusive of the hotel is geared towards former eastern block countries, with only 1 beer available or the choice of 3 spirits, Ouzo, Raki or local Brandy. Fizzy drinks and water were supplied along with tea and coffe. Bedding was changed once and towels twice in the week we were there. A small shop was available off the reception area.

  • Holiday Date:Sep 2011
  • Advice: avoid all inclusive unless you enjoy stews, salads,angel delight and limited drink selection
  • Board Basis:All Inclusive
  • Tour Operator:Olympic Holidays

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brilliant
10 / 10
Jul 2011, brother bear

just back from horizon beach hotel best holiday ever.
staff are very friendly..food great(all-inclusive)
location excellent..views breath taking
i will be back this year (i hope).
peter and patricia(see ye soon)

  • Holiday Date:Jul 2011
  • Advice: just relax and enjoy (its really beautiful)
  • Good For: Beach
  • Board Basis:All Inclusive
  • Tour Operator:Panorama

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Great Time Great Food Great Staff
9 / 10
Jun 2011, FJWood

Just returned from a great holiday. Room basic but clean. Staff very helpful. Food traditional Greek, good and tasty. Poor holiday rep. (Olympic) was only interested in promoting Olympic packages. Booked our excursions through Thomas Cook. (Very helpful). It would be good if the complex organised entertainment at night.

  • Holiday Date:May 2011
  • Good For: Beach
  • Board Basis:All Inclusive
  • Tour Operator:Olympic Holidays

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Not for young people.
3 / 10
Jul 2010, lorna

2 readers found this review helpful

i came here with 3 of my friends. we are all 18 and when we booked this holiday we got told that we were a 10 minute walk from Malia. well we were actually an hour & half walk from malia. if you want a nice quiet hoilday with your partner .. then come here. its diffinatly not for young people. the place itself is lovelly, but unless you want a young lively place to have a laugh during the day & night then this isnt really the place to be.

  • Holiday Date:Jul 2010
  • Board Basis:Room Only
  • Tour Operator:Thomas Cook

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R & R at its best!!
9 / 10
Aug 2009, clairelynam1@yahoo.ie

4 readers found this review helpful

We have just spent 2 incredible weeks in Stalis staying at the Horizon Beach Hotel!!. Atmosphere from day one of our holiday was friendly and always helpful. Rooms were good, spacious and clean, sheets and towels were changed several times a week. The shop down at reception stocked everything you would need to survive! Some young people at hotel but we had no problems with noise or any sleep disturbance. Views from the hotel were just out of this world. Pool area was great - very spacious. Stalis itself was about 10 minutes walk with a great selection of restaurants and pubs (good Irish ones).
We have nothing but good things to say about the Horizon Beach Hotel and hopefully we can go back again next year all going well. Many thanks to Christo, Harrys, Cookie and Bobby for looking after us so well!!

  • Holiday Date:Jul 2009
  • Advice: Views to die for - lovely place
  • Activities: Marias & Hellas
  • Good For: Beach
  • Board Basis:Self Catering
  • Tour Operator:Bidget Travel

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I've just got back from a 1 week stay...
6 / 10
Sep 2008, Mrs S Taylor

I've just got back from a 1 week stay with my husband at the Horizon apart/hotel. The view from the hotel is breath taking and the pool area is lovely. However the rooms are very basic and we shared them with a family of ants! We could hear every noise and movement going on outside our room which made for disturbed sleeps each night. When we asked to be moved the manager was quite irritated by this but we insisted and we were moved to a more suitable, quiter area.
I have to say the staff here were overall quite unfriendly and not very pleasent. The shop was only half stocked and they stopped selling the news papers becase they said it was the end of the season even though they had a huge number of guests.
The location of the hotel is ideally situated and is a nice short 10 minute walk to Stalis beach road but I would not stay there again because of the way the staff treated guests.

  • Board Basis:Self Catering
  • Tour Operator:Budget Travel

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Traveller Ratings

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Overall
6.5 / 10
54 reviews
Brilliant
11
Good
16
Average
8
Poor
12
Awful
7
Room
5.5/10
Service
6.5/10
Value
6/10
Cleanliness
7/10
Location
8.5/10
Hotel Amenities:
  • Free Parking
  • Swimming Pool
Rooms: 100
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