Mersoy Bellavista Suites

This was the second time I have visited Icmeler and the first time I have stopped at this hotel.
The hotel exclusive was booked by us and we arrived at 4am in the morning, to find we had no rooms allocated for our party, we had booked four rooms.
We were shown other accommodation of a sub standard nature and eventually had to stay at another hotel for one night.
After 5 nights we eventually got what we had paid for 4 rooms in the hotel Mersoy exclusive beware you have been warned this hotel overbooks.
The rooms when we eventually got them were of a very pleasant size good showers and clean. Staff at the hotel friendly.
Food repetitive but okay.
All in all a good hotel spoilt by the first 5 days.

All good, this hotel was just what we needed - all the staff friendly, great selection of food & drinks & the rooms were spotless.
Would recommend to anyone. We plan to go back in September, can't wait!!

1 reader found this review helpful

I have recently returned from a week long break at the Mersoy Hotel. A hotel which I have visited previously, but at a different time of the year.
I have visited Icmeler several times before, so it is a place I love. But my experience on this occasion has put me off slightly. I was travelling alone, therefore, I felt even more stressed with the situation. On arriving at the hotel I was informed that there was no room available for me & was put me up at a nearby hotel, they said for one night. This hotel was clean but it was only a 2star! I could use the facilities at the Mersoy but it meant walking up & down the streets.
Don't get me wrong, the facilities are on the whole good, with friendly staff. Many people complain about the food, but it is as good as all the other 3star hotels I have stayed in Turkey. I always found plenty that I liked to eat. They were even catering for the children, having very nice chunky chips & create your own beef burgers (something I've not seen at other hotels).
My one night in the alternative hotel turned into 3 nights with me arguing with the reception staff daily (although not their fault) and me not unpacking my suitcase. When speaking to other guests it appeared that most of them had had some problems with their rooms. Some like me were offered the alternative hotel. Some arrived to find only 2 beds when there were 3 of them. A lot of guests had booked the more expensive Mersoy Exclusive & had to spend the night in the main Mersoy hotel. This is what probably began the problems-OVERBOOKING! The manager accepting bookings & then palming people off into alternative, cheaper hotels. Not very good practice for a reputable hotel.
Good luck if you've booked this hotel, I hope you have a room there!

Well don't know if this hotel has changed management but the whole time we were there, which was 1 week from 15/08/2007 till 23/08/07, all rooms were double booked with people waiting in reception for hours for their rooms, including us!
Everyone was having stomach cramps and diarrhoea, bar staff were miserable and never smiled once and they take your all inclusive card away from you at midday on the day you're leaving even if you're there for another 12 hours, like us!
If you want a holiday from hell then book this hotel, we are currently trying to get compensation so watch this space!

Have just came back from 2 week break from the Mersoy, and have to say it was a nightmare.
The food was very basic there would not class it as a 2 star , I have been back 4 days and still ill plus the 2 days I was ill out there for, I can only assume through the food. The salad was in the so called restaurant in side without air con and it wasn’t washed that good. If it was most probs in their water [that’s why am most probs ill] and your mid day meal was very basic with chips and a bit of meat or chicken and very poor at that, afternoon tea was coffee and biscuits, and a small bit of pizza if you was lucky.
Some days the main meal was not much better, out of about 10 meals we had 3 was ok, plus there was no indoor place to eat you sit outside on basic chairs and tables as you did most of the day cos there was about 40 sunbeds for about 300 guests that’s if all the three hotels that share everything are fully booked.
As for the pool area a very dangerous place there are no anti slip tiles as I and a few other people found out.
The only thing I will say is we had a nice room and the maids kept the rooms tidy, who we tipped.
My advice is to stay in the Exclusive with room only, don’t eat the food, don’t use the pool area and while we was there most people where complaining about it ,so this is not just 1 incident.

I have just come back from a two week holiday from the hotel Mersoy located in Ichmeler.
The beach, bars and shops are located a few min's from the hotel.
How ever, the exclusive hotel is rated as an four star hotel and the Mersoy a three star.
The food is very basic, and is rated as 2 star (if that), the breakfast is the same everyday which is just salad, eggs, scrambled eggs, bread with little tubs of (melted butter and liquid jam) there is also coffee or tea to choose from.
The salad is washed in the tap water as I have been bard for two days after eating the salad.
At 12:30 is dinner time which is chips (every day) often reheated, and maybe a burger and a few vegetables to choose from, there will also be a soup which is often has no taste and the salad to choose from and bread (with no butter or jam).
After dinner time is served there will be no snacks available until 4:30 other than ice’ creams which you can buy from the bar which is expensive compared to the shops that are local.
At snack time which is 4:30pm you will have biscuits and coffee and also twice a week a pizza with onions and cheese for toppings to choose from.
At 7:30 is evening meals which will be potatoes wedges a few vegetables and chewy chicken and sometimes chewy lamb. The main course for one night of the week was chicken kebab meat stir fried with vegetables.
There is no indoor restaurant as advertised and the food is false advertised also.
It is dangerous to walk with food in your hands as you slip and fall over due to the eating area located next to the pool which is very slippery surface.
There is only about 75 sun beds to choose from for 400 guests and you will need to get up at 7:30 to get them if not tough luck.
If you don’t have any sun beds you will always have the table and chairs to try and sun brave on which is very uncomfortable.
The reception workers are polite and can speak English, but once there is a problem you will find it hard for it to get fixed or will at least have to try and sort it your self.
Guest's who arrived at the hotel where stuck in the lobby from 7:30am until 12:00pm local time as they had no rooms to go in!
The sitting areas have no air-conditioning only the bed-rooms do.
So the only option to cool down would be to go inside the small packed pools or go inside you bed-rooms or of course the beach.
The hotel and bed rooms where kept clean, so if you only won’t a place to sleep its no problem, but to eat there I highly recommend you eat out.

The first of our party 8 people arrived to find that they did not have a room so had to stay in another hotel round the corner (faulty towers) where the staff wanted the young children to stay in a room on their own. After what has happened in Portugal, I don’t think so, but all they started to do was laugh until we point blank refused for this to happen, they then received their proper room the next day.
The other 2 in our party arrived the next day (Saturday) to find that the room was their but not ready as it had not been cleaned.
After the other 8 members had finished their holiday an gone home the hotel an rep said the final 2 members of our party had to pay extra for the room on the 7th night as apparently the accommodation started on Friday at 1400 even though they where still at work in England an their flight was not until 2300 that night.
Will not return here.

I think that some people need to get a reality check and stop complaining. The hotel was lovely and everybody was great.
There were 11 of us who went (of all ages) and we are all dying to go back to the same hotel next year but for longer. There is nothing to complain about.
The shops and bars are two minutes away from hotel one way and two minutes away to the beach the other way.
Can't wait to go back next year.

This was our first time in Turkey, and being 2 single girls we were really apprehensive especially when you read review about 'overfriendly locals'. I'm pleased to say that we were worried about nothing. We arrived at the Hotel at 3am local and were allocated a double room not a twin, we asked to be moved to a twin and we were. The security guard and night receptionist were lovely, helping us with our bags and informing us about the 24hr shop and eating times etc. The food was a little basic with a lot of salad but at least we didn't gain any excess pounds on our trip! It was really cheap to eat out so it wasn't really an issue. Captain Bull****'s do a fantastic Sunday roast, but be warned 1 serving could feed a family of 4! The once weekly 'entertainment' was so poor it was funny. And in all fairness the break dancers were fantastic, just a shame they were let down by the others. Our room was basic but clean. All we wanted was somewhere to change and sleep so this was perfect. All but one of the staff were friendly and helpful, especially Harkan in the restaurant and Ali on reception. Harkan gave us great advice about staying safe and bartering. Our only real issue with this holiday was that our return transfer to the airport didn't turn up but Ali on reception got his brother to take us. We would definitely go back but not with Vision Holidays.

I stayed at Mersoy for 1 week all inclusive. The hotel staff were very friendly and accommodating. When we arrived it was 5.30 in the morning, shortly after reaching our room, we got a call from reception and asked if we were hungry, to which they brought us filled rolls.
The next day we were asked if our room was alright, when told it was a bit on the small side, we were immediately transferred to a large room. Air con and internet access was all free. We did not bother with a safety deposit box, cleaners did not touch anything, they cleaned and tidied around our things. Although most of the food was salad, pasta, cheese etc, they also had a hot plate outside with different food each lunch time and evening.
I actually lost weight on holiday which of course did my bikini bod the world of good. Beware on venturing out of the complex - although the locals are friendly, they do try very desperately try to entice you into their bars etc - only because they are paid on a commission & tip basis (poor buggers) You can haggle in shops easily, and if the price is not to your liking, walk out! - They’ll only follow you and give you it for the price you offered. The bar staff (Ozzy, Ishmael, Nuri) at the pool will have a laugh with you trying to learn English, and teach you Turkish.
The bar attached to the hotel also have friendly staff who will even sit down and join you (Mustafa & Fonzi). I would definitely come back here in a minute, I loved it. Reading the previous reviews, I think those who gave bad ones should lighten up. 10/10.