Fenix Apartments

Initially we were not impressed as we had booked a 3* accommodation on arrival and told we were going into a hotel and arrived at the Fenix.
The Reps were initially non helpful and do not fall for calling the Spanish telephone number because the Reps office is around the corner from the Fenix opposite Theo's inside the courtyard.
We eventually got Lynne who was more helpful than the rest. We settled into the Fenix and the apartments are clean and spacious - there is a small kitchen and fridge but sleeping for four.
I suggest renting a fan from the manager as the rooms get very hot and unless you are on the right side of the building you get no air whatsoever. The bathrooms are basic but fine and if you want a sun bed get there early - there are only about 14 and six sunshades although the pool is small but clean - a good sun trap if you are dedicated.
The manager is helpful but only there in the morning. My advice - head for the beach - go left at the gorilla which is a big fun park for young kids open at night and there is a guy called Jesus who rents beds at 3 euro's each and gives you a spot at the front.
Eat at Beckhams - good food and reasonable, or if you want a full English - bar on the beach, Chinese is good as well Almeria comes alive at night. We would go definitely go back.

Well, when we arrived at Fenix apartments we were greeted by a young lad, who was pleasant enough to carry our suitcases up the stairs. Checking in was fine, although after that we never saw anybody on reception again, and was difficult if we had a problem.
The rooms seemed clean enough, however the view from our balcony was a bit disappointing as we over looked cranes and work machines, which were very noisy if you were trying to have a little sunbathe! The bar, 'Theo’s' which was literally next door was fantastic I must say! The entertainment was great with all the karaoke and drama queen nights. Also across the road was a crazy golf centre with a gym and many more sport facilities.
Later on in the week there was a DISGUSTING stench of sewage and urine. In fact it was so bad my husband had to place a plastic bag over the smell! When we tried to call someone from reception there was no one there. However the bathroom had good facilities e.g. hot water, big bath and shower. Overall, we enjoyed our stay.

I don’t know where to begin with this apartment, It was very, very, very cold, we had no heating all week, we told our holiday rep about this and she did nothing at all she just shrugged her shoulders, we did not get offered any heating or extra blankets, the water was always cold.
The reception is closed most of the day it is not always open, i think it was closed from 11.00am to the next morning, so we had no one to complain to apart from our rep who did not want to know. We left our keys in reception one day and we had to wait 3 hours for someone to let us in as no one was in reception and once again our rep was not contactable.
I know everyone was complaining about how cold it was and I know one couple went and bought and electric heater out of there own money, This hotel was not acceptable and disgusting I would never go back to Almeria ever again, it has put me off the hotel should be a 2 star only.