Chalet Sofia, Borovets, Bulgaria
Hotel Information
Hotel Description:
This brand new Finnish style chalet, set in a quite location near hotel Samokov and 3 minutes walk away from the Gongola lift, makes the perfect choice for families or group of friends to enjoy a great ski time together. loading...
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Self catering facilities consist of two hot plates a kettle and a pan, so eating out was almost compulsory and not as cheap as we had been led to believe. The holiday rep, Prolet was very friendly and helpful, everything we asked for was provided the next day. The sauna was efficient but suffered from a nasty smell which came from the drains, air fresheners were provided when requested but didn't quite mask the odour.
The rep was apologetic about the problem and said a solution was being looked for.
Ski runs were good for all levels, queues for the gondola could last almost an hour at peak times, so an early start is advised if using it. Ski school was mostly good with the odd bad instructor. Apres ski activities were plentifull. Overall the prices have shot up this year but customer service has remained in the dark ages.