Castillo Del Sol Apartments

haaving just returned from a week staying at the castillo del sol. it was fantastic. our towels were changed every day and bed sheets done twice in the week. the apartments were kept very clean no complaints what so ever. lorraine who done the entertainment made our holiday even better as she kept you busy through out your day and night. best holiday i have had.

We've just returned from a fabby week in Puerto Rico having stayed at the Castillo Del Sol....well, our only downside to the accomodation was the bedding and towel change, it only happened once during our week. We had to ask for new towels after 4 days and on the day before we left we found clean sheets in the bottom of our wardrobe......all that aside, the staff, the Thomas Cook rep and Lorraine, the entertaiment rep were ab fab, everyone so helpful and friendly and yes the restaurant namely, Minanas just next door lives up to all previous reviews....excellent, with the owners going out there way to make sure you will definately return!
By the way, the number of steps down to the main centre are 166, we counted them twice....phew! you need to take a breather on the way up though, well it was 28 degrees!!!! in the shade!!!!
We need to highlight a couple of excursions on offer, we did the combo trip and Garbo's,(we booked through our rep) neither are cheap but they were both well worth the money. we dont want to spoil whats involved with these excursions but its safe to say, you will not be disappointed.
All in all, i celebrated my birthday during my first ever visit to Gran Canaria and i can honestly say it will not be my last visit to this friendly, entertaining island and possibly back to the Castillo Del Sol....cant wait for my afternoon game of bingo Lorraine!! lol. Ali+Ann xxx

Just returned from Castillo del Sol.... I cant recommend the place highly enough.. excelent room clean and taken care off.... the highlight of the Holiday was the entertainment manager Lorraine... EXCELLENT... made everyone feel welcome from the kids to us golden oldies...WELL DONE ... LORRAINE and a final mention of MINANAS... took me ages to work out that this means MY NANAS... THOUGHT IS WAS SOMETHING SPANISH... Food excellent and good value... special deal before 7.30pm

1 reader found this review helpful

Just got back last nite from gran canaria.The castillo del sol was fab rooms basic,but very clean.Lorriane the entertainments rep round the poolside was great.There are 165 steps from the appartments to the shopping centre,its fine going down but can be a nightmare coming back up.There a few good bars m&ms is the cheapest,the funny boys drag show is aslo good

just got bac last nite from castillo del sol, in puerto rico, first time 2 puerto rico, already booked 4 next year, going 4 2 weeks next time. excellent holiday, beautiful place, staff are so friendly and lorraine the entertainments manager excellent, rooms basic but very clean, excellent views of the valley,also the resterant next door called minanas is very good, a geordie lad called peter owns it, we went 4 times in the week we were there, would recomend this place 2 any one

1 reader found this review helpful

Went to Castillo de Sol in Puerto Rico on Jan 5th 2009 for the second time in 4 months. First time was in October 2008. First time EVER alone. I am a young at hearty but mature woman and was desperate for some sunshine , my friend let me down so I went alone. I would not think twice about going alone again so anyone thinking about it believe me just do it.It was the best holiday I have had. I was on my own less than 2 hours.The staff were fantastic , the guests nice and everyone was so friendly.I was a bit nervous , 2 stars and all that but it was fine.I have stayed in the best hotels in the world and am a bit of a grumpy old woman but I can also ' slum it ' and was expecting a dump but it was but immaculately clean.Basic furnishings but what more do you need ? I booked there because it was the cheapest holiday, some quotes were 3 times the price with the single suppliment.Lorreine , the entertainments manager is a star.She gets everyone going and remembers everyones name.She makes the place, without her it would have been half the holiday it was. The hidden gem is a restaurant next door called ' MINANAS' where the food is the best I have ever had. Peter ( a jordie ) and Juan run the place and the food is cooked for you to perfection and its not expensive. Wonderful place.
I went back on Jan 5th 2009 and I was greeted by the staff like an old friend. The weather wasnt as good this time but I still had a great time.The only complaint I heard was that it was noisy on the higher floors as the music drifted up from the town until 4am.On the lower floors you could just about hear it and its not a problem. The 139 steps down are fine.Just pace yourselves going up and they are not a problem.Taxi back is 2 euros. Noticed a price increase because of the Pound dropping so prices were like here.

This is a fantastic accomodation perfect location friendlly staffenjoyed it that much came home for 3 days and went back recommend it to anyone!!!

Thoroughly enjoyed my stay here at the Castillo and can assure every one they should ignore most of the negative comments about staying here.
The Hotel pool is cleaned daily, having seen it done with my own eyes!!! Chemicals are released overnight into the pool and at around 8 AM a man physically cleans out the pool with brushes etc.
The room we had 108 was 100% spotless and completely clean when we arrived. NO COCKROACHES. The only bad point was it took three days for a maid to start to clean and tidy up our room daily. After which wet towels were replaced and beds were remade on a daily basis.
The Hotel Pool Bar was brilliant. Drinks served to order without any fuss and food/snacks freshly cooked too. Nothing was ever too much trouble for the bar staff concerned. Just what you need on holiday!!! The Hotel staff from Security guard all the way through to Receptionist and Maids were very polite and friendly too.
I always make a point of treating all Hotel staff the same way I expect to be treated back by them. Be friendly to them and they will do the same back to you!!!
The dreaded STEPS!! Yes there are alot of steps down from the Castillo into the Town but you had plenty of choices and shortcuts for your return to the Hotel!!! Steep steps, not so steep steps or even just walking up the road which the taxi used. Common sense here folks as you just took your time when climbing up the steps anyway!!!
Be wary about the Restaurant below the Castillo called Minanas. Very good reviews but I had to send back to the kitchen my raw uncooked fish. I have also heard since from other holidaymakers of having to send back uncooked food as well. Expensive to eat here so this should not be happening.
Finally I have to mention Lorraine. The Hotel Entertainments manager. She was brilliant to everyone, young or old. She is a wonderful person and you could not fail to like her. Yes she did her job well but she was like your best friend as well.
Overall, The Castillo was a good place to stay and would happily return here.

Have just come back from a week's stay here at Castillo Del Sol. Puerto Rico.
Thoroughly enjoyed my stay here at the Castillo and can assure every one they should ignore most of the negative comments about staying here.
The Hotel pool is cleaned daily, having seen it done with my own eyes!!! Chemicals are released overnight into the pool and at around 8 AM a man physically cleans out the pool with brushes etc.
The room we had 108 was 100% spotless and completely clean when we arrived. NO COCKROACHES. The only bad point was it took three days for a maid to start to clean and tidy up our room daily. After which wet towels were replaced and beds were remade on a daily basis.
The Hotel Pool Bar was brilliant. Drinks served to order without any fuss and food/snacks freshly cooked too. Nothing was ever too much trouble for the bar staff concerned. Just what you need on holiday!!! The Hotel staff from Security guard all the way through to Receptionist and Maids were very polite and friendly too.
I always make a point of treating all Hotel staff the same way I expect to be treated back by them. Be friendly to them and they will do the same back to you!!!
The dreaded STEPS!! Yes there are alot of steps down from the Castillo into the Town but you had plenty of choices and shortcuts for your return to the Hotel!!! Steep steps, not so steep steps or even just walking up the road which the taxi used. Common sense here folks as you just took your time when climbing up the steps anyway!!!
Be wary about the Restaurant below the Castillo called Minanas. Very good reviews but I had to send back to the kitchen my raw uncooked fish. I have also heard since from other holidaymakers of having to send back uncooked food as well. Expensive to eat here so this should not be happening.
Finally I have to mention Lorraine. The Hotel Entertainments manager. She was brilliant to everyone, young or old. She is a wonderful person and you could not fail to like her. Yes she did her job well but she was like your best friend as well.
Overall, The Castillo was a good place to stay and would happily return here.

Stayed in the Castillo Del Sol Apartments for one week with my wife,had a great weeks holiday.Apartments are basic but clean, pool area kept very clean everyday,pool bar served good breakfast and snacks throughout day .All staff were very helpfull and friendly Lorraine the entertainer was brill kept everybody entertained what ever age. Lots of steps down to town and back up but didn't bother us, taxis cheap enough to have taxi back up. Loads of good places to eat in town but best one was right next door to apartments Minanas restaurant owned by Peter and Juan food was really high class and they did a special beetween 4 and 8 everynight would highly recommend eating here,once we tried it we went back following night.Found everybody in Puerto Rico very friendly,had a fab holiday would deffinately go back and would stay in the Castillo Del Sol Apartments again and also the weather in october was fab didn't want to come home to the freezing weather waiting for us. Thank you Thomas Cook