Kitano Hotel

Stayed here over New Years weekend, booked early (Sept), so got very good price, wasn`t disappointed with any aspect of the hotel. Check-in was fast and flawless, great big Dog statue in foyer. Rooms were very spacious by NY standards and spotlessly clean, largest bathroom i`ve ever seen in NY hotel. Whatever sound-proofing system they have is remarkable, can hear absolutely nothing from ouside room and windows open as well. Live Jazz from Wed to Sat (small cover some nights), food and bar prices quite reasonable. Staff were... more

I found this hotel on Orbitz and it was priced relatively reasonable for New York City. After looking on Trip Advisor, I decided on staying there. I was very pleased with the size of the room. Big for New York. The bathroom was beautiful and clean. The location was perfect. Easy walk to the Empire State Building and shopping. I would definitely stay at the Kitano again.

Although the hotel is attractive and in a nice neighborhood, I have been disappointed on several occasions because cigarette smoke seems to permeate the entire hotel. Smoke-free rooms are hardly adequate as smoke finds its way into the rooms. And, the quality of room service is disappointing unless you order from the Japanese menu. Finally, the rooms are a bit worn and the time for updating has past. Too bad -- it could be so much better.

Stayed here for four nights in September, 2005. Very nice, clean rooms, friendly staff, good sushi. Green tea maker is actually a machine that boils water and dispenses it which is nice because you can make any kind of tea you like. Walk down to 3rd avenue for nice and reasonable restaurants. Room service breakfast was decent and reasonalby priced for a hotel. Prices were the same as the hotel restaurant with no delivery add on other than the tip which is nice. Carpet in the room was stained in one or 2 small places and there... more

Stayed at this hotel again this year after such a great stay in September 2004. They remembered me and gave me an upgrade to a junior suite. This was a very pleasant surprise. The hotel was even better than last year, upgrade notwithstanding. Complimentary double passes to the NYSC on any day I wanted them was a huge advantage and great value. As I said in my review here last year, the hotel is like a mini Sheraton. The location is ideal, being within reasonable walking distance of theatres, and two blocks from Grand Central and access to... more

Stayed for 2 days in August. Got here very late and the staff were quite friendly but not over the top. The room was very clean but seemed dark as there was only the one window. The location was excellent and I don't think it can be beaten. It does, however, seem to lack atmosphere and cater for the Japanese market. Be aware that a double room here meant a twin room. As it was late we didn't query it as most US hotels have big double beds but these are definitely single! Just make sure you make it clear what you want.

My wife and I are have just returned from a trip to the states where we spent 5 nights at the Kitano in New York. We've stayed here twice before, the last time in 2000, and I was a bit worried that the place may have become a bit run down, but on arrival, my fears were proved unfounded. Still a great hotel, rooms are small, but typical of New York, but staff are great, service impecable. The best thing about this hotel is that it's an oasis of calm and serenity after spending a day on the streets of NY. The rooms are so quite and cool. I've... more

Stayed at the Kitano for four nights just before Christmas 2004, and was delighted by the superb levels of service, cleanliness and quality throughout this impressive hotel. All hotel workers, from the doormen, waiters, concierge and front-desk staff were wonderful - exceptionally polite and helpful, ensuring a swift, problem-free check-in and thoroughly enjoyable stay. The rooms are small, but well-furnished and spotlessly clean, with impressive marble bathrooms. The hotel is situated fairly centrally in exclusive Park Avenue and as a... more

I book this hotel for clients (I'm a travel agent), so I jumped at the chance to stay there for four nights. Didn't really know what to expect, but the hotel surpassed not only my expectations - but also anyother hotels (inc. 5stars) that I have ever stayed at. The Staff were friendly and always greeted you on sight. The lobby was not only welcoming but also refreshingly air-conditioned. The room was fantastically huge. I had a Premier Corner King, with a fantastic view up Park Ave towards Grand Central. The TV was a widescreen... more

We spent 3 nights at the Kitano 25 June - 28 June 2005. We were welcomed by lovely staff (unlike frosty welcomes we’ve had elsewhere) in a fabulous lobby and we were very pleased to find our room ready when we arrived early and it was just as requested – a quiet n/s room to the rear of the building and we could just see the ESB from one window. The staff all say hello when they see you and are friendly and only too happy to help. The room was quite large for NY and the beds were comfortable and everything was spotlessly clean. The... more