Haggerston Castle Holiday Park, Northumberland, England

Hotel Information

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User Rating:
5.5 / 10
(73 User Reviews)

Hotel Description:

Our outstanding facilities include a golf course, large boating lake and children's favourites including bouncy castle and trampolines. Haggerston Castle also has a play area for children with special needs. Your dining choices at this superb caravan Park include a Chinese restaurant, Burger King and the Castle Cafe.
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Haggerston Castle Holiday Park Holiday Reviews

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Haggerston Castle Holiday Park Reviews

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" It's Saturday & I'm supposed to... "

It's Saturday & I'm supposed to be at Haggerston Castle until Monday but I couldn't bear it any longer myself & my family returned home. I only got there on Friday afternoon!
Where do I start? We booked a Silver Caravan that is... read more

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  • User Rating:
    1 / 10
  • Date of Holiday:Oct 2006
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" As I, too, have never even received... "

As I, too, have never even received an acknowledgement of my letter of complaint. I publish it here as a warning to others.

We were extremely disappointed with both our reception and the accommodation provided during our stay in August. I... read more

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  • User Rating:
    1 / 10
  • Date of Holiday:Aug 2006
  • Board Basis:Self Catering
  • Tour Operator:haven

" My husband and I have been to this... "

My husband and I have been to this park many times and always had a great time. It has been a couple of years since our last visit, as we have had a daughter 2 years ago. We thought it would be nice to take her as she is just at an age where everything... read more

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  • User Rating:
    9 / 10
  • Date of Holiday:May 2006
  • Board Basis:Self Catering
  • Tour Operator:Haven Holidays

" Absolute disappointment, I don't... "

Absolute disappointment, I don't normally bother with reviews but as no-one from haven has bothered to get back to me with an apology after my comments, well here goes. The actual campsite & our caravan was clean but that’s the good bit... read more

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  • User Rating:
    1 / 10
  • Date of Holiday:Aug 2006
  • Board Basis:Self Catering
  • Tour Operator:Haven Holidays

" This is the worst week I could have... "

This is the worst week I could have imagined at a haven site. The heated indoor pool was freezing and when I complained was told it is heated. It was far below the normal 9 c of my local pool although can’t give accurate temp as they don’t seem to... read more

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  • User Rating:
    5 / 10
  • Date of Holiday:Aug 2006
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" We arrived at Haggerston Castle for... "

We arrived at Haggerston Castle for our Holiday with our two children 2yrs and 5yrs we checked in very quickly we went to the caravan 4* 3bedroom it was clean and modern so we were happy with the accommodation.

There is loads to do for the... read more

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  • User Rating:
    10 / 10
  • Date of Holiday:Jul 2006
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" What a disappointment! As you will... "

What a disappointment! As you will probably gather, I am the other half of a very disappointed party who recently visited Haggerston Castle. On arriving at our "luxury" caravan, I can only say that ours was slightly better than my sisters.... read more

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  • User Rating:
    4 / 10
  • Date of Holiday:Jun 2006
  • Board Basis:Self Catering
  • Tour Operator:Not Specified

" We got off to a bad start when our... "

We got off to a bad start when our feet started sticking to the floor of the carpet in one of the bars - it was so dirty.

Once we got to our caravan - we had upgraded from standard to luxury - it got even worse! The caravan absolutely... read more

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  • User Rating:
    3 / 10
  • Date of Holiday:Jun 2006
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" We a party of 4 adults and 1 child... "

We a party of 4 adults and 1 child having just returned from this beautifully landscaped and spacious park would wish to say.

Accommodation (Gold Caravan) - Excellent. Staff- polite, efficient and helpful.
Facilities - very good, my... read more

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  • User Rating:
    9 / 10
  • Date of Holiday:May 2006
  • Board Basis:Self Catering
  • Tour Operator:Haven, British Holidays

" Lovely caravan, better then we had... "

Lovely caravan, better then we had expected, very friendly and helpful staff.

Our little boy loves it there so much so that we have been at least four times in the last two years!

The only down side is that the shop is a little... read more

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  • User Rating:
    10 / 10
  • Date of Holiday:Oct 2005
  • Board Basis:Self Catering
  • Tour Operator:Haven Holidays

" We enjoyed the facilities on the... "

We enjoyed the facilities on the park; the children loved the indoor pool.
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It could get a bit noisy at night, but the nightclub entertainment was of quite a high standard and the children were always welcome. Getting out... read more

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  • User Rating:
    7 / 10
  • Date of Holiday:Apr 2005
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" We decided to upgrade our caravan... "

We decided to upgrade our caravan before arriving at the park so we spent the week in a luxury caravan! It was spotless when we arrived and there was plenty of room for the 5 of us! We had a spacious shower and separate w/c. the kitchen was fitted with... read more

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  • User Rating:
    7 / 10
  • Date of Holiday:Mar 2005
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" This was my best family holiday. I... "

This was my best family holiday. I couldn’t have imagined it to be so good for adults and children both.
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The staff are so friendly and very helpful. Nothing is too much trouble for them. How they always stayed so... read more

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  • User Rating:
    10 / 10
  • Date of Holiday:Jul 2004
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently
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