Reighton Sands Holiday Park, North Yorkshire, England

Hotel Information

User Rating:
4.5 / 10
(36 User Reviews)

Hotel Description:

When you're not building sandcastles, Reighton Sands offers top quality sports and leisure activities from superb children's clubs to action-packed holiday fun in the pool.
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Reighton Sands Holiday Park Holiday Reviews

Reighton Sands Holiday Park Reviews

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" It's not that bad! "

We have just returned from a weeks stay at Reighton Sands and after reading reviews about this park, we were somewhat nervous about what to expect.On arrival to the park, the reception staff were very helpful and the check-in process very quick.We stayed in a prestige caravan which was very clean and of a high standard.The park was very nice and clean and the staff were very helpful. I have two children under the age of three who enjoyed the pool, play areas and the arcade rides.
Evening entertainment was enough to keep my two year old entertained.. bearing in mind we were in the low season and the entertainment was very basic, my son danced the night away with the funstars happily!
Some of the facilities could do with a lick of paint but overall this park suited the needs of my family and were pleasantly surprised.
Scarborough beautiful and coastal views stunning.
Beach beautiful.. but would recommend the tractor ride as the path is very steep!
Me and my family would definately return to Reighton Sands

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  • User Rating:
    7 / 10
  • Date of Holiday:Sep 2009
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" You get what you pay for "

Ok, so although this is a Haven site, this is a cheaper Haven site and you can not expect to pay less for this site and get what you do at the neighbouring Blue Dolphin and Primrose Valley sites. The site itself is in a prime location with stunning views towards Filey and up to the cliffs at flamborough. If you are lucky enough to be there when the weather is nice take a walk up to the camping fields and you will get fantastic views of the sunset over Filey and Scarborough. The campsite has direct access to the beach. So it's great to just head down there with the kids and the buckets and spades. It is also a great base for exploring the east coast with loads of places worth visiting within a maximum of a half an hour drive. Brid, Scarborough, Filey, Whitby, Bempton Cliffs. There is also a regular bus service that serves the holiday parks that you can get to these places so you can leave the car there or if you don't have a car you can get about easily enough.
We had booked a week in a Superior caravan which we got at half price for the week for 4 adults and 2 kids. The caravan had everything we needed for a week self catering, and was spacious and comforatable enough.
We arrived not long after 4pm which was the time that we were told we could chek in for. We were checked in within 5 mins and the receptionist was really friendly and helpful.
Ok so the down sides. The place does need a bit of an overhaul. The swimming pool was closed the first time that we went and the poolside was dirty the second time that we went and the toilets didn't work. Our friends went again the next afternoon and their little boy hurt himself in the pool (he stood on an earring that someone had lost which pierced his skin) they reported this to the pool side staff and no one seemed interested. My husband and i had not gone swimming at the same time as we had decided to try to find the soft play area for our toddler. This was laughable. It was a tiny padded square.
To sum up the place is probably better for those that are using it as a touring base. Although they do try there isn't really enough to keep the youngsters entertained for long periods. It's a bit of a shame though as with an overhaul this could be a really nice place.

Advice: explore the coast line you get some stunning views and lovely beaches.

Activities: sea life centre in scarborough worth a visit. Book at the camp site before you go to save money.

Good for: Beach 

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  • User Rating:
    7 / 10
  • Date of Holiday:May 2009
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" Better than I thought "

I have just returned from a long weekend at Reighton sands. I have to say I was somewhat nervous given some of the reviews on here, however I was very pleasantly surprised. I got a very cheap deal for a 2 bed standard caravan, however on arrival was allocated a 3 bedroom caravan. The caravan was extremely clean, tidy and better equipped than I was expecting.
In terms of facilities we only used the pool a couple of times and it wasn't great but as the weather was good got out and about. I can imagine that if the weather was bad and I had been forced to use the park facilities then my views may have been different.
Overall very good value for money for what I paid and would return again to a different park if such a deal came up again. However if I had paid hundreds of pounds would have been disappointed.

Advice: Get off the site and see the local area.

Activities: Railway Tavern, Humanby excellent food.

Good for: Beach 

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  • User Rating:
    6 / 10
  • Date of Holiday:May 2009
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" Dump "

We arrived for our 4nght break with our 2kids they where extremely excited only to be dissappointed. The entertainment was so poor we where very dissappointed + there was nothing at all for the kids to do on the site. In all it was a rather dissapointing holiday for all of us

Advice: Scarborough, Whitby + York are beautiful places we would definately visit there again

Activities:

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  • User Rating:
    3 / 10
  • Date of Holiday:Apr 2009
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" Save your money a go somewhere else!!! "

Me and my pregnant fiancee arrived at Reighton Sands to be greated by a confused receptionist who claimed that our caravan was not yet ready so they gave us our 'funworks' passes and told us to wait and enjoy some of the onsite facilities (I personly felt that this was a tactic used to make us spend more money as I saw this happen to many other people at the reception) and after spending 2 hours in the overcrowed bar area we were finally given our keys to the caravan. We spent a good 30 minutes getting to our caravan as the caravans were not number labled and we relied upon our map reading skills to locate our caravan. The caravan was poorly cleaned and there were no towels or toilet roll which meant a trip to the worlds most expensive shop oddly nammed essentials as practically none of the items there could be deemed as essential and I spent about £15 on two bags of shopping and I recall spending £3.29 on a 6 pack of bacon for breakfast once but there are no sainsburys or tescos for miles and as I dont drive this was our only means of eating. The caravan was frozen as the gas fire was broken and we could actually see our breath as we spoke! We voiced our concernes to various members of staff and after an hour of waiting someone finally came with an electric heater which we couldn't leave on at night for obvious reasons and as a result we had a terriable nights sleep. There was nothing to enjoy on site so we were confined to our dingy, cold damp caravan and when we did go out we were surrounded by screaming kids and chavs which made me feel uneasy. The facilities were appauling just 1p machines and a tiny freezing indoor pool which was constantly overcrowed and opened for short periods of time. The oddest thing was when the fridge froze our milk e.c.t and our small freezer on top of the fridge thawed our frozen produce! The whole time I was there I noticed many signs urging you to purchase your own holiday home and to become an exclusive member of the caravan owners club and the people who owned their own caravans were trote like kings whilst us renting were left to our own devices and ignored. The whole park seemed quite money orientated and only focused on profit rather than customer care and I felt very undervalued as a customer it was an absolute joke. We tried to play a game of pool but there was no space to move and everytime I tried to take a shot someone would get in the way as the layout was laughable. At some point we decided to eat at the finnigans bar which was a bad idea as we both ordered a sandwich, crisps and drink which cost about £15 and took over an hour and a half to make...did I mention it was an uncooked sandwich! we noticed a family who walked in half an hour after we were seated and they got served before us how hard is it to make a tuna sandwich. The TV recieved poorly tuned channels and there was no channel 2. To get to the beach you needed to take a walk past the essentials shop and there was no path to walk on so every now and then you would have to dodge a car or two very bad for health and saftey. We endured this for four days into our weeks holiday and finally made an official complaint to the manager who was incredably patronsing and unhelpful I explained that my fiancee was pregant and that the conditions we were living in were poor but she showed no empathy towards us and pretty much said that everyone else can cope with it and so can we and with that I cut the holiday short by three days and spent a fortune on booking a hotel in York and in the one day i've been here i've had a beeter experience than the four days that I spent in that hell hole! I realise that I have spent a huge section complaining (which is out of my nature usually!) so I will name a few good points.
- Various members of staff were genuinly nice people but were obviously overworked.
- The scenary was nice and it was a good place for walking.
- The tractor which took you to and form the beach was free of charge.
- The beach was lovely and clean apart from the odd beer can here and there but thats not the parks fault.
- Location is nice.
Thank you for taking the time to read all of this (I do have a tendancy to rant on) but I needed to vent my anger out somehow so rather than cutting the story short I thought that I would give a detailed idea of the absolute filth that that park has to offer, if you have kids don't bother going I popped my head into the entertainment bar for a few mins and the entertainment was laughable your kids will probably be bored and if your going on a quiet break don't count on it and its not even good enough for adult entertainment.
P.S Primrose valley is amazing I went there last year and had a great time I only went to Reighton Sands for a change of scenary but that was truly a waste of money and time.

Advice: Area is nice lots of fresh air and lots of friendly people who couldn

Activities: YORK!

Good for: Beach 

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  • User Rating:
    1 / 10
  • Date of Holiday:Apr 2009
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" holiday from hell !!!!! "

I arrived at 5.30pm no meeting or greeting just a key to caravan. caravan was quite clean and tidy but there was no tv or fridge which arrived an hour later. when we ventured the site we found absolutely hardly anything there, i have 2 children a 2 and 13 year old. there was no childrens play area for the young one as advertised. there was a small swimming pool that opened for 2 hours in the morning and 2 hours in the afternoon. there was clubs for the kids but the staff were too busy having a laugh with one another. the nights were entertainmant in one room and was pretty horrible and not entertainment. then the only other thing there was a slot machine place. this place is not as advertised there was nothing to do and the caravan was freezing even though we were in superior plus and paid over £200 for 3 nights. we left after the first night it was that bad, so unless you want to booze your holiday away and leave your kids to there own devices doing nothing don't go here!!!!!!!!!!!

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  • User Rating:
    1 / 10
  • Date of Holiday:Apr 2009
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" Worse holiday I have ever had. "

We booked a Superior Plus 3 bedroom Caravan for 3 adults & 1 child. When we got there they gave us our keys but when we got to the caravan we couldn't get the car on the pitch at the side of the caravan as they had placed the caravans too close together & it was just a pile of mud where the previous people had churned the mud up trying to get in & out.
We went back to reception & was given a private owned caravan, it looked lovely on the outside as it had a veranda around it but the inside was disappointing, it had had a couple with 5 children in it & the cleaner certainly didn't clean it up after them, the cupboard was full of broken toys, nothing seemed to have been wiped down & I had to take all the pots & cutlery out & wash it all before we could use it. The valance sheets where on the floor under the bed & we found clothes from the previous stayer.
The beds were very tiny & my 6 yr old grandson kept falling out of them & myself & hubby where squashed up in a so called double that was more like a large single, the quilt cover was even too small for the quilt so we ended up with a big pile on the bed. There is no way that was a superior plus caravan.
We were also situated right next to the club so had the noise all night from the music blarring out & then the people coming out at the end of the night.
Luckily the passes in to the amusements & club were part of our booking as there was no way we would have paid extra for them, it wouldn't have been worth it.
When we got there we ordered a meal in the bar, the menu said 2 pieces of fish & the picture showed some lovely fish which looked fresh caught & battered when it came it was 2 pieces of battered frozen cheap section fish which I could have bought in Tesco value range a lot cheaper, they charged us £7.95 for it, the rest of the food was no better, my daughter got baked potato which had been microwaved but was cold in the middle & the place was full of flies.
The arcade was dirty & outdated & only really gave out tokens to buy prizes but they weren't any good really.
The swimming pool was only 3 foot 3 deep so we were disappointed we couldn't have a swim although it didn't look too clean either.
I think the camp needs to hire better cleaners, we watched the families leave the caravans on either side of us & the cleaner was in the first for 30 seconds & the second for about 20 seconds, how do you clean a toilet that quick & clean round, no wonder ours was dirty.
The reception staff were lovely though, couldn't fault them.
Would I go back there again? NO WAY, waste of money, we came home 2 days early as it was.

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  • User Rating:
    1 / 10
  • Date of Holiday:Oct 2008
  • Board Basis:Self Catering
  • Tour Operator:Other - Please Specify

" reighton sands "

We booked our 4 night break with the £9.50 with The Sun newspaper but it came to £73 for 4 of us with passes etc not bad for 4 people but when we arrived we were told we would told keys were not ready and to go and have a cup tea while the staff chased them up then when we got into caravan we have never in all the years we've booked at haven have been in a dirty disgusting caravan it smelt like a stable,the walls were damp the curtains were fallen to pieces we could not eat a meal in the caravan the time we were there because of smell,we even put knives ,forks in bleach cos there was stale food on them,the staff were unhelpful,the entertainment very poor,the toliet had dirt wiped on walls and smelt,there was nothing for kids other than amusements that cost a fortune and give very little back,the beach was lovely but steep climb back up,the park was very badly lit at night,throught the day you dodged cars & buses we certainly wouldn't be going back and wouldn't be recommending it to anyone.

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  • User Rating:
    1 / 10
  • Date of Holiday:Oct 2008
  • Board Basis:Self Catering
  • Tour Operator:Other-

" Booked caravan privately and this was... "

Booked caravan privately and this was adequate for what we payed.
The location is lovely, fabulous beach. Unfortunately very steep access to beach and while we were there the tractor wasn't running to give you a ride back up. Not much fun for the elderly or asthmatic.
The Haven site itself was very disappointing. We paid £70 for 2 adults and 2 children for our 'fun' passes. This gave us access to an amusement arcade, the pool, the showbar and the bar/restaurant. In my opinion - grossly over priced. The entertainment was repetitive and quite frankly boring. After 2 nights of it I had lost the will to live. The toilets left a lot to be desired. Broken seats, broken toilet roll holders and 3 cubicles that were out of order for the whole week. The gents toilet had a fly infested dirty nappy stuffed down the back of the loo on our first day.
I wouldn't go back to this site although I'd certainly visit the area again.

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  • User Rating:
    3 / 10
  • Date of Holiday:Sep 2008
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" Well I that was the worst places Ive... "

Well I that was the worst places Ive been to. This was our first camping trip and I wouldn't go back to Reighton Sands even if it was free. The pitches were steep, poorly managed, dirty and very windy.

The 'entertainment' complex itself is very poor, and don't have much for the kids apart from arcades. The play park was poorly maintained, paints on the play area are fading and you can tell that they haven't been seen to for at least 10 years. The pool was absolutely disgusting, the kids were really looking forward swimming but when we saw the state of the pool we quickly changed our minds.

The place itself is poorly maintained, lots of pot holes, and you can tell that they can't really be bothered to keep it nice. I know this was only a cheap holiday, but cheap doesnt mean that you have to compromise hygiene, I found the facilities disgusting, the toilets were mostly blocked, hardly cleaned and the panels underneath the sinks were missing, it was absolutely disgusting!

We booked for 2 nights and only stayed for 1 it was that bad.

The views however are a different story, we enjoyed the experience once we were out of the complex.

I really wouldn't recommend Reighton Sands, its a nasty place and dirty place. I would advice to book your accommodation somewhere else.

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  • User Rating:
    1 / 10
  • Date of Holiday:Aug 2007
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" Being a previous visitor to Reighton... "

Being a previous visitor to Reighton Gap prior to it being Haven owned I was utterly disapointed with my holiday experience.

The staff were mostly unhelpful and unfriendly so service was definately without a smile. I don't object to paying to see the entertainment on offer and use the swimming pool, but we had to pay £23 each for a pass to even reach the chip shop, arcade and bar for the week. Speaking of which, the pool was small and only 1.1 metres at it's deepest, and the stated temperature of the pool written on a notice board was incorrect but then it wasn't altered throughout the week so we don't know how long they'd been hoping to reach the stated 29'C. We had to take our shoes and socks off and leave them outside the pool area in the busy corridor, and it wasn't great having to put your socks and shoes back on afterwards sitting in that busy corridor with a queue of people stood staring at you and others walking past, it was a very amatuerish arrangement. Although I was impressed with the number of lifeguards on duty which was sometimes as many as 4 around the small pool. Also that carpet you were sat on hadn't seen a hoover in a while. The arcade seemed poorly maintained, many of the machines were in a poor state of repair or not working at all, and more than 1 person from our party had been shortchanged by the change machines- when they worked at all. The bar was expensive, the lager was over £3 a pint and the food was of poor quality and also expensive, we found the staff in the bar area to be the worst- they just didn't seem interested or happy. However the staff in the entertainment show hall were much better and we also enjoyed the food from the chip shop. The prices in the shop were high and there was no 'freshly baked bread' as stated on Haven's website. I hope I am wrong but there seemed to be no first aid station at all which is surprsing considering how many children are on site and that it is run by a national company. The roads around the site should be made 1-way or pavements built as it gets quite busy dodging cars especially when you have children in tow. I was interested in the remarks made about chavs in some of the other reviews because a couple of our party made the same comments.

In contrast the nearby beach, down a very steep path, is fantastic with 5 miles of sand all the way to Filey. There is a bus stop with buses running until 7pm to Filey/ Scarborough and Bridlington which are great places to visit.

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  • User Rating:
    1 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" The worst British Holidays park we... "

The worst British Holidays park we have stayed at.My partner and I had our 9 year old daughter and 11 year old niece with us. On arrival we waited about half an hour for our caravan keys.Park itself wasn't impressive on first arrival.Our caravan was supposed to be Gold it wasn't very luxurious but was clean. On the first night we ventured to the one of the entertainment venues and were told it was closed as they didn't expect to be busy! In June!
We were all shuffled into a small room with a bar where it took about half an hour to be served a drink. The kids bar and shop were closed, I was told that the Manager had said that they would remain closed for the time we were there. Naturally the kids were not happy with this so after speaking to other guests, some of us complained and eventually both were opened for a couple of hours. We then went into the restaurant which was empty and we still waited an hour for our food to arrive which was vile, everything was burnt.

On the second day a local powercut occurred so we had no power at all this lasted a whole day and night, none of the facilities could be used and no one seemed to be in a hurry to explain anything to guests about when our power would return.

Entertainment was very poor though staff were pleasant enough.There was no atmosphere at all in the park and after holidaying with this company for many years we have been reluctant to since because of our Reighton Sands experience.

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  • User Rating:
    1 / 10
  • Date of Holiday:Jun 2005
  • Board Basis:Self Catering
  • Tour Operator:British Holidays

" Well having read some of the previous... "

Well having read some of the previous reviews AFTER buying my week in a private caravan on ebay ... I was terrified about going to this site.

I am pleased to say I was very impressed .. the staff both in the showbar & in the shop & reception were very pleasant. The caravan was excellent and better than some hotels I have stayed in. There ARE signs all along the cliff edge and fence in some places .. we stayed at Pineridge which is near the entrance to the site. Drinks were expensive at £2.95 per pint for Guiness & £2.40 for Tetleys ... £1.40 for half a cider. Finnigans bar would be expensive to eat in .. more expensive than say a Hungry Horse/ Beefeater. The chippy was also pricey at £5.85 for fish and chips cooked to order & very slow. The entertainment is aimed at kids upto 9.15pm when some nights the adults then get a singer/group or even a juggling act .. depending what time of year you go. The arcade looked good but again was expensive compared to places like Great Yarmouth & Paignton (thought its was cheaper up north) ... the Funstars (redcoats) were all very hardworking and great with the kids. The walk down to the beach is a killer I am told .. so steep it nearly crippled my wife who is only 42! ... even my 14yr old son said it was to much. Also a lot of the site is on a slope so I hope your fit or get a van near the complex which is mainly flat. They do run a tractor and trailer sometimes to get you up and down the beach. There is a bustop on the site. Did not try the pools so cannot comment tho they looked great as did the crazy golf.

So all in all I was well impressed & I AM a miserable sod if things are not right ... I did take a look at the touring sites as I have a tourer myself ... must admit I would only go on field 1 as field 2 was indeed on a steep slope and at points way to close to the edge of the cliffs for my liking ... & I can see why it would get really windy ... not the worlds best touring site for sure .. but then again its just an add on really.

We went from 14th June to 21st June 2008 & the weather was not great ... but I WILL be going back for sure & may even buy a static there in the future ... so dont be put off the site is clean and tidy and nowhere near as bad as some say .. in fact its great!

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  • User Rating:
    8 / 10
  • Date of Holiday:Jun 2008
  • Board Basis:Self Catering
  • Tour Operator:Ebay Purchase

" ABSOLUTLEY FANTASTIC we have just... "

ABSOLUTLEY FANTASTIC we have just come home from reighton sands and would reccomend it to anyone who wants either a relaxing holiday or a action packed holiday.haven have got this site just right there is something for everyone. the views are breath takeing,the entertainment is very good.the site is well equipped to cater for all ages. weve had a fantastic holiday.

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  • User Rating:
    10 / 10
  • Date of Holiday:Jun 2008
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently

" we have just returned from a long... "

we have just returned from a long weekend away at reighton sands, i wasn't very impressed with the site, the caravan we stayed in was supposed to be superior plus but the stae of it was horrible, i used the shower and put the shower head back on the catch i couldn't because it was broken, 1 of the seats had broken and we didnt know till 1 of my children had sat on it, the curtains was fraided, also we came back from the night entainment and they was no light outside the caravan where they was suppose to be a light they was wires hanging out. The toliets in the entainment complex was a mess they was mucky nappies at the sides of the toliets because they was no bins to put them in and also they was no locks working on the toliets doors.

we had our evening meals in the bar my husband ordered chilli con carne and when it arrived it would not of filled the children up never mind him, also 1 of the staff brought him some chips and dropped them all over the table she did say sorry but she didn't replaced the ones she had dropped also she did seem very clumsy.

What i saw of the site was abit run down.

I will not be visting this site again.

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  • User Rating:
    3 / 10
  • Date of Holiday:May 2008
  • Board Basis:Self Catering
  • Tour Operator:Booked Independently
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