Primrose Valley Holiday Park

19 readers found this review helpful

We have arrived back from primrose valley last week,and all i can say is what are people expecting? a five star ritz? you get what you pay for!
We went with the daily mail £15 holidays,and it was worth every single penny,the caravan was spotless,you would see the man out cutting the grass everyday,the park was spotless,no rubbish to be seen anywhere.
The pool was fantastic always someone in the changing rooms cleaning,the pool was utterly fantastic for kids,so much so i couldnt get my nine year old out of it!
The shop wasnt to badly priced actually for a camp one it was reasonable if youve stayed on a few camps youll know what i mean.
There was rides,ranging from £1.50 to about £3 whih to me was reasonable for onsite especially the £1,50 ones,theres a big way slide that the kids can ride on all day for £3,to me thats billiant although i diddnt realise this till the night before we were leaving so was gutted!
Check in was remakably fast we qued up and was sorted within 5 mins,yes there are arcades so what? these people that moan about theyre children spending a fortune in arcades need to learn to say no to theyre children then perhaps they wouldnt find themselfes spending hundreds needlesley!
The beach is spectacular and you can walk round to filey from it which is a lovely little place with a lovely chippy.
negatives? well the caravn we stayed in had no heating in the bedrooms,i suggest taking a heater along if you have one of these caravans.
another negative i think is the camp is too spaced out for me,but thats personal choice,some people like that.
All in all fantastic holiday i really dont know how people can moan although some people will moan about anything wont they.
this is a totally honest review on my behalf and for people that are put of by some of these reviews,please go along and make your own mind up,its worth it.
Scaborough nearby is gorgeus and well worth a visit,for people that want to do this on a budget there is a morrisons not so far away,and also a herons freezer shop in filey for soft drinks and stuff.
plenty to do round this park,and the staff were all very friendly and polite and went out of theyre way to help you,oh only one other little critism was the indoor play area for little ones was a bit small,but there was so much more to do i cant complain,after all a holiday is what you make it,isnt it?

3 readers found this review helpful

Well just got back from Primrose Valley and have been there now about 6 times and yes they have spent gazillions on it but i get the feeling that if they see a bit of grass they put a caravan on it. The amount of caravans are a joke, more people means more time waiting in the queues for service. The only value that you get is from entertainment team(Bradley bear crowd) in Jesters which gives 120% and the shop staff and some of the bar staff. Had a surf and turf(whichs is prawns and rib eye) at the other swimming pool near the fun fare and they gave me scampi and a 4inch piece of thing that looked like cardboard cost me nearly £14 not what I expected. Who did they get to lay the turf around Bay View what a waste of money. All in all did not enjoy the site this time although enjoyed my holiday with my kids and partner. I think the holiday costs enough money and its about time they gave more back like Butlins.

13 readers found this review helpful

After reading so many negative reviews on this park before i went i was starting to dread it. Well all i can say is it was excellent, the caravan was very clean cant fault at all. There was a light out in kitchen but i just put the lamp in there and didnt bother reporting it because it wasnt an issue. Yes our caravan was about 10 mins walk from complex but so what! The only grumble would be the prices but its expected, combat this by taking your own supplies. I was pleased with the price of lager however just under ten pounds for a four pint jug which i thought was good because they could charge more.

4 readers found this review helpful

we wnt in may to primrose and it was great in a platnium caravan ,, so decided to book for august too which was very expecive we stayed in birch court and the caravan was out of this world x so we exected the same in august got ther and the caravan was an owners not a haven full of the ppls private toys ect , i was very dissappionted too it was on hawthorn way next to the bins xx and had a ramp which was v slippy we wont be going again this park has changed so much we were even thinking of buying one not now xx even the childrens activaties you have to pay extra never again xx

10 readers found this review helpful

Just returned yesterday from primrose valley north yorkshire, and all 11 of us are dissapointed. We booked 2 caravans a prestige and a superior plus for £750. On arrival at 5pm we were given our caravan keys to the prestige and on entering it was a huge dissapointment. Walked into the caravan their was plenty of flies and spiders in each room. Dirty brown carpet with plenty of stains, no nettings on windows just brown dirt stained curtains and a large number of stains in and out of the caravan windows. Cooker, tables and oven where disgusting and filthy. As i was in the prestige caravan we were told are beds would be made and they wornt. The fridge could only fit one bottle of milk in it and it was full, no room to fit anything else in. No remote control and the television was situated so only one person could watch the television. What also made it worse, the prestige caravan was facing the back of the restaurant and clubs and we were plonked right outside facing the bins. We went to check the superior plus caravan and to our surprise was just as bad, tables,cooker beds =filthy. The superior plus caravan was for 4 adults and they decided to stay at this caravan. Travelling 4 hours to this caravan site, none of us where happy and went straight back round to complain to be greeted by such a miserable site manager who is the most unhelpful and non-caring person we have ever met. My sister who had booked the caravan went in to see if we could move to a different caravan, one that didnt look like a shed on wheels. He was having none of it and told us there was no other prestige or platinum caravans available till co-incidently the day we left friday 18th 2009. He told us the only options was to downgrade all 9 of us to a superior plus or even lower. At this time we were at boiling point, exhausted from travelling and trying to sort the situation out. We went to see the superior plus caravan which was absolutely horrific. He wouldnt give us the keys and what we seen from looking into the caravan windows was flies up the walls and windows, just not at all liveable for seven adults and 2 young children. Fuming at this point we all really wanted to go home and asked the "manager" for our money back there and then but told us we had to wait a few days for it to go back in to the bank. The chilren were crying and was really upset at the thought of leaving and we didnt want to ruin their holiday. We decided to take the prestige caravan facing the bins and 2 cleaners came to make the beds. I asked her for any cleaning products and she looked straight at me like i was asking for the crown jewles. She gave me a bottle of asdas own airfresner and i had to go out and buy some window and table cleaner and clean the caravan myself. By the time we arrived at the caravan and dealt with the situation it was 7.30pm and we were tired, angry and went to bed. 9 of us went for a meal at the mash and barrel costing £100 not including drinks, the place was just covered in flies, waited over an hour for the meals and they were all cold, and the flies just put you right off. Cant fault the childrens entertainment but the caravan and the staffs attitude put a whole damper on the week. We had to travel to scarbourough or bridlington to have a day out and for something to eat. The chinese restaurant was nice which is just down the road on the site. What a waste of time and money, never return back to primrose valley, staff are horrible and place is disgusting. Dont even bother going.

2 readers found this review helpful

Just got back from here and truley dissapointed. Booked a 5 unit group holiday a year in advance and still could not got located near each other. Out of the 5 caravans one was okay, one was just about adequate, 2 needed extra cleaning and 1 was outright disgusting, which we were moved to one that was not much better. The desgin of the pubs access needs serious thought, as you have to carry prams up the steps, as the access lift never works. Waited 1 hour for a main meal for 4, then after another hour got our money back as deserts never turned up. Need to watch out for used syringes that my dad had to pick up off the floor and dispose of ,all the dogs that people bring along and all the teenagers that think drinking 2 cans of larger makes them 10 men ( Idiots )
The kids will probably love it, as there is enough for them to do, at an EXTRA cost. I came here initially as a child and as i now have children have visited here several times over the past 6 years. Unfortunately it seems to be getting worse each year, which i beleive is down to bad site management. Someone from Haven please come and rescue it !!!!!

we booked to stay at primrose valley with sun holiday vouchers and believe me it felt like because we only paid £160 we where put out of the way of everything birch court is just short of 1 mile from the main complex. no playground or anything for my 2 year old grandchild to do theres 1 playground which is near the complex 2 swimming pools which were constantly packed the arcade was good but cost a small fortune the fish and chips were disgusting, the pizzas were good but you can only eat so much pizza we will take him on the fun fair or so we thought 1 ride for a 2 year old which was a train. it strikes me everything on this site is for the older children. there was 2 club houses only 1 was open which was jesters and it was so packed you couldnt even get in there. the burger king was closed for refurnishments. 1 night we decided we would go into the restuarant it was 7.45pm and was told they had stopped doing food, so guess what yet another pizza. as for the caravan well thats was a lot to be desired,caravan not cleaned properly, the curtains were hanging of the rails,stains all over the carpet, the shower didnt work properly, hairs in the plug holes, it was freezing in fact the only form of heating was a gas fire that did not work properly and you can hardley light a gas fire with a small child running around. in fact it was so cold we went to bed in our clothes and got washed and dressed the next morning. we have stayed at a lot of haven sites over the years and believe me this is the worse for to big, nothing for small children. caravans well im glad i didnt pay £900 for it because it was not worth it, so if your thinking of going to primrose valley and have young children dont bother,the only good thing about this site is the staff in the shop they were lovely very polite and helpful.the receptionist could do with putting a smile on her face as well.i could go on but i would run out of space, i will just say primrose valley is a joke.

8 readers found this review helpful

First of all we booked are holiday with the sun news paper and got a 4 person midweek 4 night stay for about £120, any one thinking of paying more than £400(which I have seen them advertised at) for this sort of holiday must be crazy or loaded!
That said the facility's at the park are really good, there are two indoor pools one of which is an activity pool that caters for younger children and toddlers, the other is more like a traditional swimming pool with deeper water and a single flume.
There is a papas pizza and a burger king on site with prices the same or very close to those of the other nationwide franchises. we did not eat at any of the two bars located on site as they were overpriced and we didn't think the food would be fantastic as we have ate at haven run pubs before, we had a meal at the Chinese restaurant that was reasonable priced and very tasty.
The accommodation was only in the standard class but is was clean and modern and everything worked as it should.
All the staff were helpful and polite had no problems with the security even when I forgot my fun works passes on a couple of nights they just let me show them the caravan keys, the bar staff were friendly and let me know of special offers for saving money on drinks etc which were a little overpriced but not two scandalous others holiday sites.
The only two gripes I have are...
The booking in process. all the expensive caravans were processed 15 mins before there allotted booking in time and the standard caravan bookings had to wait till there allotted time(while the staff asked if people wanted to upgrade to a more expensive van so they could be booked in sooner!!).
The fact that all the activity's are so expensive usually about £6 per child and the fun fair and arcade machines/rides are more expensive than those in the surrounding area, as haven are charging you a premium to use there facility's I think this should be offset against the price of using the facility's especially when places like butlins have a free fun fair and cinema.
I have rated the park as a 7 and would return but as stated at the start the price would have to be right because the cost of the facility's has to be added on to the overall price of the holiday.

7 readers found this review helpful

Just got back from a stay at Primrose Valley and me and my family had a fantastic time. We went at the end of March so out of season and alot quieter than what it would be in the summer!
The park is massive, both of the pools are great for little ones with paddling areas. watch out in the fun pool though as you get splashed every ten mins unless you dodge it!
We stayed in a Platinum van which was excellent.
We only ate once in the Aqua Bar and it was great food. We went here alot as it has the soft play in the corner where kids can go while we sat and had a drink! If i was to say anything it would be that the soft play could have been better for the size of the park.
It has a grand entrance off the main road and the grounds are extremely well kept.
The surrounding areas are beautiful. Filey, Scarborough - plenty to do for everyone.
I dont know how people can say it is an awful park, i deffinatley felt it was of 4-5star quality. If you have problems with your caravan then fair enough but it is a great park in my opinion!!

4 readers found this review helpful

Me and my family had a brillant time at primrose valley,the camp was really clean and tidy and the funstars were realley good for kids.The camp was absolutly massive the kids were never bored so much to do and see,the only falt is its a bit pricey on the camp.There is some lovely surronding areas near the camp aswell and the beach is realley nice,also we booked a private caravan wich is much better standard then haven have to offer better value for money.Me and my family loved that much we have booked for next year,i would recommend to any family,looking forwad 2009' Wez