Soviva Resort

what a great holiday me my mrs and 14 year old daughter loved it at this hotel everybody and everything was spot on we loved it that much going back on 26th aug 2012 the thomas cook team and animation team were great the pool was good beach bar was good the tunisians are really friendly if you look after them they will look after you they looked after us all threw are holiday so i rewarded them with 41 dina which is 20 english pound

3 readers found this review helpful

read so many bad reviews AFTER i booked i was a bit wary...BUT i couldnt have been more pleased.. this is my fifth visit to tunisia...3 hotels in sousse and this is my second in port el kantoui...i CAN HONESTLY SAY THE FOOD HERE IS THE BEST OF ALL OF THEM...plenty of variety and choices to suit all, even the pickiest of eaters ...the location is not as near the centre as hoped but a good walk or local bus (1 dinar) will take you...the entertainment team are enthusiastic and involved and there is some activity for everyone if they choose.....private beach a short stroll away with drinks included and snacks...what more could u need..a few extra sunbeds wouldnt go amiss but the beach staff get on one as soon as they are available..very good...around the pool some of the sunbeds get taken very very early..towels at dawn lol, generally good facilities , bath shower/tap water very discoloured tho..makes it look grubby but just a local issue...could do with a handy man with a few lightbulbs and a screwdriver but otherwise all good....waiting staff excellent, good atmosphere,all round..would go again

2 readers found this review helpful

My sister and myself were dreading this hol after reading some of the reviews, but what a great surprise when we got there, great room comfy beds,huge wardrobes plenty of space,rooms cleaned everyday always clean towels,the pool area is amazing a huge area, and if you get to hot terraces with lots of tables and chairs in the shade, lots going on, the thomas cook reps and animation team are brilliant, lots of games if you want to join in, they are not pushy but a great way to meet people and have a laugh,A 5minute walk to the beach where the hotel has its own private part, and a grass area where you can chill out in the shade on sofas or tabe and chairs, soft drinks and snacks also avaiabe,We enjoyed the evening entertainment, the animation team and thomas cook reps do the shows and .they were brillant, they all all put alot of effort in. Food average have had alot worse, there is always a chef making omelettes, pancakes, eggs anyway you want them, and thats at every meal you wont starve.would definitely go again.

2 readers found this review helpful

In july 2011 we was on holiday in this hotel. Our holiday was became torture when we arrived in this hotel. Nothing is good. Higyne is on lowest possible stage. WC-s doesn't have soap. On our balcony there was only one chair, witch was broken, and it was very awful. hotel staff is very unkind, so I asked myself why they do tourism. Places around the pool and beach isn't clean. Sunbeds around pool are broken and dirty. There is a lot of sea-grass in sea, so you can't swim normally. Glasses and cups are washed with water only and they stink. Generaly, I would not reccomend holiday in this hotel, and our conclussion is if you already want to have holiday in Tunisia, go to 5 stars hotel, and again be prepaired on suprises.

I have just returned from the soviva this place is fantastic. The reps and the animation team keep the kids busy while you relax you are able to join in if you wish. all the staff are polite and very helpfull. we were going to florida next year but my kids dont want to they want to go back to the soviva. so look out soviva we are returning.

3 readers found this review helpful

This place is great for families, kids are entertained all day long and night as are the adults should they wish to join in. Thomas Cook entertainment team are brilliant. The staff are friendly and polite.
The food is adequate, maybe slightly repetitive but there was always something that the kids liked to eat.
The rooms are comfortable and cleaned to a high standard. In my opinion though our bathroom could have done with some maintenance work, it was looking a bit shabby. I'm not one for returning to places a second time, I like to go somewhere different, but am seriously considering going again next year.

5 readers found this review helpful

Read some negative reviews before departing and was slightly worried - but needn't have been.
Hotel is basic but clean if a little dated but when you go with a young family the hotel decor isn't important.
Staff throughout the hotel were fantastic - they couldn't do enough for us!!!
Food is fine - perfectly acceptable. My six year old son who is a bit fussy at home certainly ate well enough. Read the negative reviews re the food and took the view that for the money we paid it was fine.
Maid service was excellent (sheets changed daily) although we did speak to a number of people who had had money taken from their rooms. The safety deposit box is unfortunately a must.
Pool was brilliant - very large with nice shallow areas for the youngsters and ace waterslides. Very little queuing for slides although sign saying under 10's are prohibited from using. If you ask nicely the attendants do let under 10's down!
Thomas Cook Entertainment team worked tirelessly to keep you interested during the day with various sporting games / quizzes etc as well as in the evening with different dances / cabarets etc. To get the best out of them you have to join in - but they aren't pushy or aggressive in any way.
Local animation team also ran different activities both day and evening which worked well alongside the Thomas Cook team.
Bar service was good - very little queuing and more than one member of staff per bar.
Beach was a little disappointing in that although it had lovely golden sand, there was a fair bit of seaweed close to shore which put people off swimming. The beach side watersports were very competitively priced however.
For the money we paid this was a fantastic holiday, and we would certainly recommend this holiday to families and people who like to mess around the pool and have fun.

I stayed in this hotel for 7 days with my family,the rooms was clean however very cramped with a double bed,a set of bunk beds,2 bed side tables,a desk & T.V..
the view from our room was not to good as all we could see was the top of the bulding next to our's,also while arriving the porter lost my suitcase and we had to wait 5 hours to get a room,the food was good however catered for the more continental countries rather than us brits.
The trips the hotel offers are good and we had a great time,however the on site entertainment at night was fare below out exspectations and boring.But i thought this hotel was Ok but i would not stay here again,it was satisfactory.

4 readers found this review helpful

We stayed here for two weeks our party included an 18 month old baby and we had no problems whatsoever. We loved it the entertainment team were absolutley fantastic and there was always something going on that everyone could get involved with. The rooms were cleaned daily and the cleaners very pleasant. The pool and pool area was cleaned early in the morning very throughly and was always extremely clean. We stayed all inclusive and although the food became a bit repetitive into the second week there was always something to good to eat and cooks prepared some foods in front of you fresh which tasted great. The facilites in the hotel were great and I personally think it surpasses its 3 star rating. I really dont know what there is to complain about if you expect 5 star then pay for 5 star. We all had a fantastic holiday and if there was ever a problem the reception staff were more than happy to help and immediatley sorted out whatever issue there was.

3 readers found this review helpful

we have been to hotel soviva twice for long stays both for 7 weeks the hotel and food was great the staff cant do enough for you rooms cleaned everyday. any poblems are dealt with straight away.only to pleased to deal with food problems such as low salt and spice intolerance. cant fault this hotel at all .