Chelsea Star Hotel

, New York City
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Chelsea Star Hotel reviews

I normally take pictures of the...
2 / 10
Sep 2007, Miss JT Tan

I normally take pictures of the hotels where I stay, but for this one, I did not. For the sole reason that I want to forget about it!!!
After the cab driver stopped, I was looking very eagerly where the hotel is since he said that this is it. To my surprise, the main entrance was a small door... literally, just the door!!! You have to ring the bell so it will open (if you don't have your hotel key yet), then after opening the door, there is the stairs welcoming you!!! Too bad for those who have back problems because they don't have any elevators or bell boys to help you out!
Okay so after reaching the top of the stairs, you have to go to the "lobby" which is a small room and you will have to wait for the receptionist who doesn't mind you at all. The receptionists are the ones answering the phone, just in case you mistake a guest as one because they don't wear uniforms. Ok, after the long wait, they'll be asking for your name, etc, and check-in time is 3pm.
The location is about 3 blocks away from a subway station but it is located in a bad neighbourhood.
Anyway, let's talk about the rooms, we got a private suite with private bath... thankfully! The room was smelly. Not too nice indeed! No cabinet, just hangers and a rack, the chair was broken, the pillows flat. The carpet is soooooooo dirty. You can also hear the conversations of the guests from the other room very clearly, especially when they're doing what they're supposed to be doing during a honeymoon... I think you get the picture. So it's really hard to sleep at night. But then, to my surprise, the bathroom is clean. BUT, the shower sometimes leaks every hour or so.
We paid 188.12 dollars for the room, no breakfast, no cabinets, no bell boys, no elevators, no safety deposit boxes (it is available at the counter for 5 dollars each), bad neighbourhood, very dirty carpet, very noisy, but there's free WIFI access! Hey! Maybe that's all that's great about it :p
I would definitely not come back here...
I’d rather pay a few more bucks and get a better room, in a better place :>

  • Board Basis:Room Only
  • Tour Operator:Hotels.com
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Overall
6.5 / 10
228 reviews
Brilliant
33
Good
91
Average
44
Poor
27
Awful
33
Room
6.5/10
Service
7/10
Value
7.5/10
Cleanliness
7/10
Location
8.5/10
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Rooms: 43 See Amenities
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