fabulous holiday

4th time at this hotel and still great. the dancers and activity team were great.
especially flipper jimmy yenya and mary. the food was fantastic there is only a wait if u order fresh meat but plenty of choice. the show... read more

We retuned today from two weeks in the Melia Cayo Guillermo, our first trip to Cuba and our first long haul trip with our three children. We were absolutely delighted with our holiday, the accomodation, resort and in particular the staff in the hotel. We ... read more

We were at Melia Cayo Guillermo from Dec. 27th to January 3rd. We were extremely disappointed with several aspects of our vacation experience. Firstly, I'll mention the good: the beach was great, especially if you like long beach walks and close-to-shore ... read more

hi all
this is our 6 time in cuba the second at this hotel, and we are going in may 2008+november 2008 for three weeks. the staff at this hotel are great yosmanie,flipper, jimmy, yasmina, ect ect the barstaff do not expect tips. but it is ni... read more

Hi, here I am again. Just got back this weekend from Melia Guillermo. We had the best time, honestly, the other two were brilliant but this time it just seemed like coming home.

We were welcomed back so warmly, and consider a lot of these pe... read more

We have just returned from the MCG and would like to add some comments.

The airport on arrival is fine no problems, then a short coach ride to the resort about 35 mins. As soon as you arrive go straight to check in the porters will remove you... read more

We paid the extra for the premium cabin and it was well worth it, the flight is long and would have been a nightmare without a free bar and leg room.

The hotel is lovely definitely 3 * not 4 but as Cuba is a third world country and the staff ... read more

Thoroughly disappointed with the hotel. We traveled premium flight with First Choice, well worth the money. Loads of leg room and cabin staff very attentive. Hotel a disaster though. We paid an extra £200 to upgrade to a sea view room, don’t bother most ... read more

We stayed in the Melia Cayo Guillermo for two weeks in September. We are well travelled and have stayed on all inclusive resorts in other parts of the Caribbean for the last 8 years - so we have a good idea of what to expect.

First, like mos... read more

We have stayed at Melia Guillermo twice. May 2005 & August 2006.

This year on 7th June 2007 we will be going for the treble. We love Melia Guillermo.

It states its 5 star luxury, it isn’t. But to me it is the most beautiful pla... read more

We have just returned from the Melia Cayo Guillermo and all I can say is ignore the bad reviews. I agree that some parts of the complex need a lick of paint but that was ongoing. The Lobby Bar would benefit from air con but everywhere else was fine. We... read more

I read all the reviews before going: We had a great time and the hotel grounds and beach are amazing, the food is pretty much what we expected. I feel there is very little to eat between the hours of 5.30 to 7.30pm, everything is pretty much closed, so ma... read more

The hotel gardens are out of this world, the fish within the large ponds are well kept and the choice of beverages both alcoholic and non-alcoholic for the inclusive package - excellent. The beach is combed and well maintained if only the I, as a customer... read more

Horrible, horrible, horrible, horrible, horrible.

The room stank of fish and mould.

The food was bland at its best, inedible at its worst. The buffets with fresh fruit were the only things worth eating.

The beds wer... read more

Great flight with Thomas Cook airlines. Whilst hotel rated 5 star it is only 3 star by our standards but the holiday was best ever.

Cuban people very friendly and nothing too much trouble. The beach is absolutely fabulous and gardens and pool... read more