Melia Cayo Guillermo Hotel

, Cayo Guillermo
4.5 star
Jardines del Rey, Cayo Guillermo, Cuba
hotel photo
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Melia Cayo Guillermo Hotel Reviews

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10 / 10
Mar 2008, Mr S Boagey

1 reader found this review helpful

hi all this is our 6 time in cuba the second at this hotel, and we are going in may 2008+november 2008 for three weeks. the staff at this hotel are great yosmanie,flipper, jimmy, yasmina, ect ect the barstaff do not expect tips. but it is nice to give for the... more

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3 / 10
Jan 2008, Mrs P. Gerber

1 reader found this review helpful

We were at Melia Cayo Guillermo from Dec. 27th to January 3rd. We were extremely disappointed with several aspects of our vacation experience. Firstly, I'll mention the good: the beach was great, especially if you like long beach walks and close-to-shore snorkeling and the... more

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4 / 10
Sep 2007, Ms S Cadeau

Horrible, horrible, horrible, horrible, horrible. The room stank of fish and mould. The food was bland at its best, inedible at its worst. The buffets with fresh fruit were the only things worth eating. The beds were hard, the sheets threadbare, the rooms damp. There was... more

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9 / 10
Jun 2007, Mrs Shirley Walker

1 reader found this review helpful

Hi, here I am again. Just got back this weekend from Melia Guillermo. We had the best time, honestly, the other two were brilliant but this time it just seemed like coming home. We were welcomed back so warmly, and consider a lot of these people now our friends. We were... more

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8 / 10
Jun 2007, Mr K C  Sears

1 reader found this review helpful

We have just returned from the MCG and would like to add some comments. The airport on arrival is fine no problems, then a short coach ride to the resort about 35 mins. As soon as you arrive go straight to check in the porters will remove your cases. The check in is very... more

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7 / 10
May 2007, Mrs W Noble

1 reader found this review helpful

We paid the extra for the premium cabin and it was well worth it, the flight is long and would have been a nightmare without a free bar and leg room. The hotel is lovely definitely 3 * not 4 but as Cuba is a third world country and the staff earn on average £15.00 a month,... more

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9 / 10
May 2007, Mrs S Walker

We have stayed at Melia Guillermo twice. May 2005 & August 2006. This year on 7th June 2007 we will be going for the treble. We love Melia Guillermo. It states its 5 star luxury, it isn’t. But to me it is the most beautiful place I have ever been. The beach, the colour... more

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5 / 10
Apr 2007, Mrs G E Owens

Thoroughly disappointed with the hotel. We traveled premium flight with First Choice, well worth the money. Loads of leg room and cabin staff very attentive. Hotel a disaster though. We paid an extra £200 to upgrade to a sea view room, don’t bother most rooms have their... more

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3 / 10
Mar 2007, Mrs D Hill

Booked this hotel for my husbands fiftieth birthday. Room smelt musty, balcony doors poorly fitted. Food was awful; they had all the ingredients but no idea how to cook them. One morning we had cauliflower cheese for breakfast! This is the first time we actually lost... more

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5 / 10
Nov 2006, Mr N Meadows

1 reader found this review helpful

We stayed in the Melia Cayo Guillermo for two weeks in September. We are well travelled and have stayed on all inclusive resorts in other parts of the Caribbean for the last 8 years - so we have a good idea of what to expect. First, like most Caribbean hotels, the rating... more

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8 / 10
Aug 2006, Miss K Milne

1 reader found this review helpful

We have just returned from the Melia Cayo Guillermo and all I can say is ignore the bad reviews. I agree that some parts of the complex need a lick of paint but that was ongoing. The Lobby Bar would benefit from air con but everywhere else was fine. We had to switch the... more

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10 / 10
Jul 2006, Miss V R

1 reader found this review helpful

My boyfriend and I went to this hotel for 2 weeks in 2002 and we had the most amazing time. Firstly, the staff were excellent. I really felt for them as they are paid approximately £20 a month and it's not as if they can walk down the road and find another job because the... more

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