Hi, I've just come back from the NH Krystal reosrt in Cuba. We had an absolute awful time and would NOT recomend it to anyone. When we arrived at the hotel we were informed it was low session in Cuba and over half the resort was closed, even though we had... read more

i have returned from holiday here with my partner in the last few days it's a large resort in a beautiful area of Cuba which from i gather has recently changed ownership and not for the better. The food here is awful whilst we where on holiday the vast ma... read more

This is an ENGLISH review . Not at all bad for the price - not quite a 4 star and accommodation was great for us but not so good for others so lots of variety of experiences on this on site . We had nice big room with patio doors - great for late night sw... read more

The NH Krystal, used to be known as the El Senador. It used to be owned by Canadians but is now owned by a Spanish company, and things have apparently changed for the worse since the transition over the past year….I would say everything in the big picture... read more

Hola , just returned from Cayo Coco sept.10 to the 17 , Krystal hotel and had a wonderful time. Have been the 6 times before ( formerly El Senador ) with friends who have been there 8 times.

Weather was great, again... read more

Myself and a few relatives and friends have visited NH Krystal about five times, we really enjoy ourselves their. The staff are so helpful and very friendly that is what makes our stay so much fun. We usually eat in the buffet area for breakfast and I a... read more

Myself and my boyfriend where at this hotel in May. I couldn’t fault the hotel or the staff at all. The staff are very friendly and go out of their way to make sure that you have an enjoyable stay in Cuba.

One of the bar men was a profession... read more

This was the first time we had been to the Caribbean and hopefully it won't be the last! We had a fantastic time.

The hotel was excellent, we were put in the villas on stilts in the lagoon and it was like paradise. Very clean and spacious, be... read more

My husband and I visited the NH Krystal for 2 weeks in January 2007, we have visited Cuba before staying in Varadero, and had a fantastic time so had high hopes for our visit to Cayo Coco, unfortunately we were to be very disappointed.

The Th... read more

Hi, I am English... I state this because we have a different tipping philosophy to Canadians and as such, on this resort, do not get the same service as the Canadians.

There is a big tipping regime here, and when you consider a bottle of Cuba... read more

We were at the NH Krystal from January 5th to January 13th, 2007

Conquest Tours:
We went to the airport extra early (10:30 a.m.) to pick up our tickets and the Conquest lady was on the phone and complaining because people were picking u... read more

Just got back from our 2 weeks holiday at the NH Krystal resort in Cayo-coco & I have to say, I’m missing Cuba & ready for going back! The hotel is pretty good by Cuban standards, I would class it as 3*+ rather than the 4*+ it is.

The rooms a... read more

Overall this was probably the best holiday we have been on in years the hotel complex was lovely well spread out the food was very good and I am a very picky eater we have stopped in all inclusive hotels all over the world and as you know most of them ser... read more

Our hotel was almost perfect, the only thing we had a problem with was the same music was played by the pool area everyday, but there is another quiet pool but it has no bar in it!

Everything else was great, the food was yummy but we met som... read more

Just got back from a holiday at the NH Krystal Laguna or El Senador (as it used to be called).

It was two weeks of total relaxation and sunshine, only interrupted by the odd shower.

The transfer from the airport takes 12 minutes... read more