Club MAC Alcudia

, Puerto Alcudia
3 star Map this hotel
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Poolside free but need deposit reptile show, saturno square
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Club MAC Alcudia Reviews

Hell Hole
3 / 10
Feb 2012, Hell Hole

Was very disappointed with this holiday as it was my first holiday abroad with my family. On a late arrival at midnight noone was there to show us to our hotel and we were all tired and hungry and were told there was food on in the hotel. The food looked like dead animals... more

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LOVED IT AND WE ARE GOING BACK THIS YEAR
10 / 10
Jan 2012, debbie11birchall

The service was brill The room was ok i liked ary thing about club mac its no good if you just want to go for a **** up but its very good for kids and thay lots going on for kids in the day 10 mins walk to the bech i can say the only thing i did not like was the buger bar but for that it was good and we all loved it at club mac

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The un-forgettable (for all the wrong reasons) holiday
3 / 10
Dec 2011, Effygonowhere11

i dont really know where to start, we arrived at around 2am to the hotel reception, where guests were already kicking off at the non english speaking receptionist, they had overbooked the hotel so were shipping many guests off to nearby hotels, unfortunately we managed to... more

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You get what you pay for
5 / 10
Oct 2011, Unhappy

The hotels are very basic with very small rooms. The restuarants are the only best bit about the hotels cause they do nice food. What i didn't expect from being all inclusive was there was no cushions on the sun loungers you have to pay 1euro a day if you want 1 with a... more

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Fun Packed Family Hotel
7 / 10
Oct 2011, Nicky

3 readers found this review helpful

Just arrived home from a two week stay at club mac with my Husband and 3 children 9, 8 and 2. I have to say its a lovely hotel allways really clean loads going on, our children had a great time and have to say the annimation were excellent worked so hard and were allways... more

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Dont know what everyone is moaning about
9 / 10
Sep 2011, Blairs

i had read all the reviews before going to Club Mac and i can say i was quite worried.I dont know why.From the minute we got there until the minute we left we had a great time.Yes the rooms are small and they dont have a fridge/ tea making facilities or a hair dryer and you... more

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Do NOT worry about som eof the bad reviews!
9 / 10
Sep 2011, JuJuToo

4 readers found this review helpful

Well I have just returned from a weeks holiday at Club Mac - staying in the Saturno Hotel with my partner and 2 children (8 and 11) - we had a fantastic time, I did read alot of the reviews and was very concerned what it was going to be like as they were very negative! The... more

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not impresed not happy
3 / 10
Sep 2011, billie

1 reader found this review helpful

we were looking forward to our 2 weeks with our 2 young children 9 and 6 we booked the holiday with them in mind. water parks 9 pools etc. we arived at 23.40 at the club mac. we booked a special request lower level, but on arival was told that we were in room 810 8th... more

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excellant holiday
9 / 10
Aug 2011, sterling

3 readers found this review helpful

I went on holiday sept 2010 and enjoyed it that much i am back out in the next couple of weeks, take no notice of the people who moaned about their holiday, they will probably moan if their lottery numbers come up!! yes it's true the rooms are a bit cramped [but how much... more

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Enjoyed By All
8 / 10
Aug 2011, Carol

5 readers found this review helpful

Please Try this Holiday! I stayed in Hotel Mac and had no problems. All I can say is that the bathroom was small, the bedroom was spacious and it met are requirements. Girls bring your own hairdryer as I didn't get one in the room. There was a balcony that overlooked the 3... more

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Overbooking again!
1 / 10
Aug 2011, Claire D

2 readers found this review helpful

After booking through ulookubook in June this year to the Club Mac for a week, we received a phonecall 7 days before to say the hotel was overbooked and we would be in the Bellvue. After seeing the reviews on the Bellvue we refused and have had to choose another hotel... more

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Improvements need to be made
5 / 10
Aug 2011, Janey

Just returned from Club Mac,stayed in a family room in Jupiter on 8th floor,room was fairly clean but basic and could of done with better air conditioning as could not have balcony door open late at night as very noisy,you also get noise from people/kids in the hotel... more

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What the hell??Ithort it was ace!! from A TripAdvisor Member
Okay here goes! I've loved this holiday both times i've been! The hotel staff are really friendly and extremly amusing!! If ne1 from their holiday met David the waiter mainly in Marte please email me ^ and tell me how he is, he's so lovely!! Our room was on the small side but we were on floor one as we requested when booking a low floor (strongly recommend doing that!) and the balcony was huuuuuge!! (we were in the Marte!). Like sum1 sed on another review teenagers hang around the pool table and make friends really easily!! The free bar is brilliant and queuing isn't that bad!! There are so many pools and activitiesi loved every minute. Im not saying u will enjoy it as much as i did. but take it from me, i had the time of my life!!
total rubbish from A TripAdvisor Member
the hotel was rubbisn there was all mold around the bath the towls were dirty so i left them on the floor we went down to the pool and there was no spaces in sit the pool was over flowing because there was that many people in there. thge food was the same all 14 days it was horrible in the broshure it said hotel saturno we didnt say we had to share with jupiter and hotel marte as wel it was a total con the only nice thing was the tills on the floor
needs more lifts - otherwise perfect! from Shiesh
We really enjoyed our holiday but with three kids in tow all under the age of 5 we were just disappointed at being on the 3rd floor with only two lifts in use was a bit of a joke - but once the journeys to and from the rooms were done - it was fantastic - recommend it to anyone with older kids who can happily use the stairs!
Loved from A TripAdvisor Member
i think the hotel was wonderful. it was clean and the waiters were very helpful and funny. I enjoyed the holiday although the toilet chain broke but was easily fixed. we met some lovely people there. the only problem was the weather everything else was great. It was definately the best holiday I have ever been to.
loved the holiday from A TripAdvisor Member
we stayed in the jupiter hotel in august of this year we had a brilliant time we have got two young children and there was plenty for them to do the food was really nice plenty to choose from and i also liked the fact that they had a seperate kids corner we have booked to go back next year and hope to enjoy it as much as this tear the only 2 downsides were that it was to hot and the lake was a bit pongy.
Hell hole from A TripAdvisor Member
We spent a week in the Jupiter, from Oct 11th - 18th inclusive. My family and I had the worst holiday we have ever had. Having been highly recommended by family who had stayed there 6 years ago, we were very much looking forward to it. On arrival we knew we had made a HUGE mistake. The noise that greeted us on arrival, in the reception was like bedlam. Rain kept everyone inside so the entire reception and bar were packed to capacity, with plastic chairs and tables dragged in from the pool area. You have to shout to make yourself heard. Then, after checking in, queued forever for the lift. Our room was ok, but they had put my Husband and I and our 2 teenage boys into the same room, which wasn't the plan. I have never in my life heard noise like the racket in this vile place. With other "guests" or inmates, as we referred to them, standing along the corridors, arms folded, doors all open, as in a scene from Coronation Street, holding extremely loud conversations at 2am...every night. The banging door routine was a nice little game favoured by a lot of folk in the Jupiter. We did not have a decent nights sleep in the 7 we were there. Queueing is a major part of the scene in the Jupiter, you literally queue for EVERYTHING. Forget the entertainment, that too was moved into the hotel due to rain, and with a bar designed for about 200 people, roughly 900 were herded in each evening, to view the spectacle on stage. Thank goodness we found a friendly bar off complex to race to every evening. A bit of peace away from the bedlam noise. The food was ok, if you like fish or pork or chicken. Once again, the restaurant you queue to get into, and once in, it was packed to capacity, no matter what time you chose to go to any meal. The noise was unbelievable. The nearest of the swimming pools by the Jupiter, well my son dived in and immediately surfaced with shards of glass that some thoughtful guest had lobbed in. Also, a snooker cue was another piece of treasure he salvaged. A word of caution too if you venture onto your tiny balcony of your room look out from above as we were spat on several times. So, in all, a complete waste of hard earned money for a week I would never EVER repeat. If you are booked to go, then UN book yourself, that is unless you enjoy being pushed and shoved and you don't mind being deafened by the noise.
Holiday Nightmare in Alcudia from A TripAdvisor Member
We stayed in Saturno in October 2003. The biggest ********* I've ever been to. Rooms are appalling, food is poor, nothing to do for young kids at night, reps not concerned about problems, families that were there were generally drunks who let their inbred kids run riot. (Vomit in lifts several nights running) The 'San Miguel' is watered down so much, you would get drunk quicker on Shandy Bass. Overall, if you've booked here - you've made a mistake - try and make sure if you're in the Saturno that you get moved to the Jupiter as at least the rooms in there are much cleaner and brighter. The place is poorly maintained and I would actually describe it as a death trap. I've still got chronic diahorreah from the tripe that they served up - we ended up spending nearly all our spending money eating out because this place should be condemned. If there are ever any good comments about this place, don't believe it - the Hotel/Cosmos/Reps must be writing them because if anybody of decent mind will tell you this is like a prison sentence. Imagine Butlins, then imagine Butlins after shelling out over £1400 - CRAP.
hotel from hell from A TripAdvisor Member
My husband and i have just come back from a week in jupiter and it was hell, it was so noisey with kids the food was cold, had to que up for a drink up to half an hour and there was no where to get away from noisey kids, the entertainment was aload of rubbish. We staid on the 7th floor and most times iether had to walk up or wait 15 mins for lift, the hotel made our holiday one from hell.
Jupiter is out of this world from A TripAdvisor Member
This hotel is amazing... you can find everything in here and don't even have to go out of the complex. It has about 7 pools... plenty of choice... with different sizes for all ages!! The all access ice cream is brilliant... i felt real safe not carrying any money about to get food...hehe try the food bar besides the rectangle pool...great for a cool down!! On a night the entertainment was lacking somewhat... but as a teenager we used to hang about the pool tables... this is where everybody gathers (hint hint took me a day to work that out). Holiday romance was real easy here.... for all the teenagers there was plenty of places for a quick kiss!! But watch out for the lake during the day... we went during a heatwave and it smelled alot!!!
not what it says on the tin from A TripAdvisor Member
IF YOU ARE EXPECTING AN ALL INCLUSIVE HOLIDAY DO NOT GO TO THIS RESORT. I have just returned from a 2 week prison sentence in the Jupiter.This large 3 hotel complex is too big for it's own good.it is extremely busy even in late september.When we arrived at the hotel we were fleeced for 28 eco tax then another 35 for the safe in the room. The holiday company rteps did face painting for the kids (2 each),Bingo (2 per ticket), First Choice Kids Club (3 each for food). If you have older children who will go to the First Choice Wavelength club, a peice of advice is to be prepared for them to hassle you to go on excusions as the reps will try to indoctrinate the kids to get you to sign up. The food is good and plentiful and the resturant is clean and well run (chips with everything). There is a lack of bar staff during the day resulting in long queues to get a drink. The alcohol is definitly watered down as the amount i was drinking i should have been comatose every night. The entertainment provided was of good quality and the hotel entertainment staff were very freindly. If you want a packed lunch to go to the beach, dont bother to ask , you won't get one. To get the packed lunch you either have to have a hire car (booked through the hotel) or be going on a paid for in advance excursion (booked through the reps or hotel). They even ask for proof before booking the packed lunch for you. After two weeks of incarceration we were allowed to go home. THANK GOD FOR SMALL MERCY'S.
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Club MAC Alcudia also called

  • Club Mac Jupiter Hotel
  • Club Mac Marte Hotel
  • mac alcudia
  • mac alcudia club
  • mac alcudia hotel
  • Address: Avenida Tucan S/N 07410, Majorca, Spain
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6.5 / 10
2,404 reviews
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Hotel AmenitiesHotel Description
  • Bar/lounge
  • Continental Breakfast
  • Kids' Activities
  • Restaurant
  • Shuttle bus service
  • Suites
  • Swimming Pool
  • Wheelchair Access
Rooms: 1024 — More Amenities
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Club MAC Alcudia travel tips from your fellow travellers
  • Not far to walk to Alcudia but free bus is offered in the evening by the hotel - by Going from red to brown!
  • Great and Alcudia is a lovely town with a great harbour and super market. - by pinkdora
  • Kids holiday with stuff for adults too - by quagga
  • Resort is lovely but If you haven't got children don't go to this hotel - by Shocked holiday maker
  • avoid if you want a quiet holiday but the kids loved it - by a fellow traveller
  • Use the free bus to get to the beach, but don't rely on the timetable. - by JdBs
  • Go early to breakfast and dinner - by Nicky
  • The bar stay open if people are still drinking as long as their quiet - by Unhappy

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