Jupiter Hotel, Praia Da Rocha, Portugal

Hotel Information

Recent Price: £71
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User Rating:
7.5 / 10
(21 User Reviews)
Hotel Class: Jupiter Hotel Studios ReviewsJupiter Hotel Studios ReviewsJupiter Hotel Studios ReviewsJupiter Hotel Studios Reviews

Hotel Description:

The Hotel Jupiter is situated on the main beachfront road in Praia Da Rocha, just 80 metres from the beach. Guestrooms are equipped with all the amenities you would expect from a hotel of its class, including cable television, telephone, in-room safe, mini-bar and en-suite bathroom with shower. The Hotel Jupiter also features a 24-hour reception, lifts, a bar, restaurant, sun terrace, swimming pool and full buffet breakfast.
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Jupiter Hotel Reviews

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" sadly mislead "

After several months of planning a holiday and really looking forward to enjoying the delights of Portugaul our first mistake was to book into this hotel. All the signs were that it should have been good but almost on every level it failed to come up to expectations.
A room with a balcony was expected and repeat visits to the travel agents assured us this was arranged but on arrival not only was it not arranged there was also no chance of it and it seems that this was a well known problmes since during the course of our holiday it seemed to happen on an almost daily basis to unsuspecting new arrivals. Complaints to teh Thomas Cook rep fell on deaf ears and in reality I know why because it did happen on an almost daily basis she had to develop a thick skin to sustain the ire of seriously dissappointed travellors. The hotel just dismissed all complaints and said it was the fault of the tour operators
Next the food - if you wanted a la carte then you could get it but we thought we would look at the buffet the first evening both being very tired after a long day but what was on offer looked very unattractive and a number of those on half board recommend strongly we didn't bother as they themselves despite having paid choose to go out and eat.
That said locally loads of really nice resturatants, Titanic, Atlantis and although not quite to the same standard the Bacchus bar was good food and certainly much cheaper drinks.
The pool in the hotel was ok but far too few sunloungers available and every one we looked at were in fact broken underneath and for those a liitle on the larger size this was a source of real concern.
The live entertainment every night - was infact the same person playing the same music catering for the same local dancing population every night . Quite nice to watch and listen to once or twice but every night for 14 nights wore a bit thin. Sadly with my travel companion being disabled we were limitted and since she smoked and we had no balconey we had little choice but be subjected to this night after night.
Pria de Rocha is lovely hotel Jupiter was not.

Good for: Beach 

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  • User Rating:
    4 / 10
  • Date of Holiday:Sep 2009
  • Board Basis:Bed & Breakfast
  • Tour Operator:Thomas Cook

" CHILDREN'S PARADISE "

We have just returned from our holiday in The Jupiter Hotel. It was nice to get away and the room was fine, clean but there isn't much room for storage and moving around was a bit cramped but not too bad. The TV is not free and you have to pay daily if you want any proper channels. We didn't watch anything but some might have wanted to.
The food was acceptable but very repetative and the way the food area is arranged is all over the place in that you have to go from one part to another to get various items you might want to eat. To get to the pools, you had to get up early to place your towels on the beds. I thought only the Germans did this but believe me, I saw the British doing it as well. Very sad people!!! My one complaint about the pool area's, was that there were no umbrella's and anyone with fair skin (Such as myself)would have no where to get shade. I burn easily even with lotion but my husband was ok because he has olive skin.
It is mainly a big version of an international Butlin's but the children there appeared to be loving it. Apart from all the screamong and running around going on (very noisy). The cinema only shows old cartoon films for the children, and where the adult areas are, I didn't find out.
The town is quite a walk away even when you get the bus that is laid on for people to go to the beach. To gwet to the local shops is about 20 mins from the stop and for anyone not able to walk far or in a wheelchair, it is quite long going.
I think the hotel is made to sound better than it is, but with a three star rating that is about right. If we went there again ,it would be to take our grand children but as you have to pay to go on the swan boats and extras, I don't know whether it would be cost affective in the end.

Advice: Nice place especially for children

Activities:

Good for: Beach 

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  • User Rating:
    5 / 10
  • Date of Holiday:Jul 2009
  • Board Basis:All Inclusive
  • Tour Operator:First Choice

" Value for Money! "

Myself and my sister have just arrived back from a week in The Hotel Jupiter and could not have asked for more. Rooms are basic but they are absolutely spotless. Maid service is everyday with fresh towels and the mini bar stocked daily. Prices are very decent for mini bar. 1 euro for bottles of water or coke, 2 euros for bottles of local beer.
Hotel is greatly situated on main strip with variety of restaurants and bars. Chinese, Indian, Portugeuse and Irish are all on the main strip. Chinese was very good, great menu available.
One thing I would advise is definitely try Adris on the main strip, we ate there 4 nights out of the 7. Food was amazing and the staff were fantastic. Could not do enough for you. Night spots are busy but not a hassle. Reps only offer vouchers for drinks, special offers etc not pushy at all for you to come into their clubs or pubs.

First resort we have felt totally safe within, didn't see an ounce of trouble, so anyone with teenagers going on first holiday, this place is recommended.
Beach was fantastic and spotless, loungers are available for 5 euros per day with choice of parasol or shade.
Only downside is the men selling watches, sunnies, bracelets etc as your sunbathing but don't let that put you off as they do not cause you any hassle. If your not interested in buying anything they are more than happy to move on.
All in all had a fantastic time and would recommend Hotel Jupiter to friends and family. Area is totally flat (with exeption of access to beach about 20-25 steps down)anyone with push chairs or walking difficulties Praia da Rocha is ideal.

Advice: Great resort for any ages group.

Activities: Adris for dinner at night, Irelands Eye for snack in afternoon.

Good for: Beach 

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  • User Rating:
    10 / 10
  • Date of Holiday:Jun 2009
  • Board Basis:Bed & Breakfast
  • Tour Operator:Booked Independently

" pretty average to be honest "

Hotel was nice and looks the part from the outside and as you walk in through the main entrance. The rooms are, however, quite basic.
Be prepared to pay 10 euros extra per night for a balcony at the side of the building and 15 euros extra a night for one at the front of the hotel. The rooms at the back are opposite a hotel where there is ongoing work and have no balcony.
Food wasn't bad, though not a great deal of choice if you're a vegetarian.
Sauna and spa are an extra 10 euros a go which i thought was a bit harsh for a four star.
Other than that all was fine, and am not criticising the place drastically, though i wouldn't go back there, and would probably say it was more 3 than 4 star.
Also be warned that praia da roche is a very commercial place and so if you are looking for a quiet holiday, and to experience the real portugal, thenI woudl opt for the unspoilt fishing village of Alvor a few km up the coast and stay in a hotel there, as the place has real character.

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  • User Rating:
    6 / 10
  • Date of Holiday:Apr 2009
  • Board Basis:Half Board
  • Tour Operator:Booked Independently

" ok if you get a bargain "

We booked a triple room, and there was only 2 single beds in our room when we arrived, so had to go back down to reception to try to get another bed in the room. The room was small for a double, so we couldnt see how they were going to squeeze in another! but they managed it!
The reception staff we found were a mixed bag. Not very helpful in the main though. They never told us about any of the services or trips from the hotel, even though we asked! We tried to book a car through reception too, and it was like we had asked them to build the car for us....rather than just hire it!
The room was clean, as was the hotel in general. Towels were changed every day, but the sheets were changed once in the week we were there. Lucky there was air con in the rooms...yuck. The entrance lobby was impressive, and the hotel is in an excellent position. The resort itself is quite small, and doesnt extend much beyond the beach front, though it is pretty and mostly you can find enough to do. the hotel is literally RIGHT in front of the beach, though there is a little bank to walk down. You'd struggle a little bit maybe if you were disabled.
We found the breakfasts ok....yes they were not steaming hot, and yes the bacon/sausages are not as you'd get from an English supermarket...but live with it, its not England. There was a good selection of stuff to eat. More than you'd eat at home anyway.
The restauraunt is big and clean, and the waiters are polite. Wine and beer was expensive in the restaurant though.
We were half board, and to be honest the evening meals were pretty bad. We expected a buffet and its a set menu..if your vegetarian, dont go half board! If you have kids, and they are at all picky (for instance if they wont eat cold braised leeks in Yoghurt sauce, or veal in pesto) dont go HB. There was totally no provision for kids meals, even when we asked. If there were braised pears in alcohol with ice-cream, they wouldnt even just give us the ice cream without the pears...there were generally 2 choices for starter, 3 for main and 3 for dessert. one of the mains was always a pasta dish...had a couple of good meals in the 7 nights we ate there, but only a couple..
they had a lovely BBQ night where the (buffet) food was excellent. You could eat 'a la carte' too, in the restaurant, but there was an additional charge and it was extortionate.
Pool is quite small, and the water was harsh in it...a bit salty even. couldnt stay in it for long...
Never went in the spa, it looked lovely but was expensive...will be more now with the weak pound. Lovely loo's though near the restauraunt..
The evening entertainment started late, so with our 5 year old he was too tired to stay up. Though it wasnt really up to much...ok if you liked ballroom dancing round the swimming pool..to Raul on a Bontempi..but not so good if you were under 75.
Overall, enjoyed it, can recommend it if you get a good price compared to other hotels.. though I wouldnt go again - but thats cos for me, the resort is only worth once visit in my short lifetime...careful going half board if your picky. Dont expect a lot from evening entertainment..can echo others when they say get a sea view too...we didnt but it would have been nice.

Advice: worth a visit. pretty beach

Activities: getting out and about on local busses

Good for: Beach 

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  • User Rating:
    8 / 10
  • Date of Holiday:Jul 2008
  • Board Basis:Half Board
  • Tour Operator:Booked Independently

" On arrival at the hotel, first... "

On arrival at the hotel, first impressions were really good, the hotel was situated on the main strip with the beach just a few steps away. When we arrived our room wasnt ready it took 3 hours until we eventually got our room. Unfortunately we did not have a balcony as you had to pay extra which is highly recommended as the rooms are completely different the only problem is they are above where the entertainment is and due to being on the main strip would be noisy. Our room was at the back of the hotel which was quiet, the room was very clean, basic with no tea making facilities, small bathroom with shower and bath. There is a mini fridge however be careful as you pay for the drinks inside, however there is enough room for your own drinks in there. Towels were changed everyday and your room cleaned. The breakfast was horrible and i would not recommend paying for B&B the food was cold, the eggs not cooked and slimy, gristle bacon and tiny party food sausages, mushrooms like rubber, there was cereal, fruit, toast and bread buns. We ended up eating out everyday instead as they have fantastic breakfasts at the Irish bars.

The main strip was heaving with people and very busy, however beware that the pubs are dead before 10pm as most people go out then. A major shock to uss was the euro it cost £6-£7 for a pint and half of their OWN lager!! We then worked out that for an extra 50p you can get 2 pints. If your looking to go out drinking everynight make sure you have lots of money !!!! The food was reasonable and in most places cheaper than England for a main meal. I would recommend 0'Bara, Hollywood steak house as these were two great places where you got a lot for your money.

The beach near the hotel was very busy with people so close around you, we decided to venture further away from the hotel and found a quieter beach at the end of the main strip Praia du Vau. This beach was gorgeous and the best by far. All the streets are cobbled - no need to wear high heels !!!!! and it was very steep walking to the beaches lots of steps and hilly. Definately not a place if you have difficulty walking.

Overall the place was lovely, and the hotel would have been if the food was nice, ths let the hotel down, not sure its worth 4* as rooms basic, there is a spa however you have to pay and the pool is tiny.

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  • User Rating:
    6 / 10
  • Date of Holiday:Aug 2008
  • Board Basis:Bed & Breakfast
  • Tour Operator:Booked Independently

" just returned from 10 day break at... "

just returned from 10 day break at the jupiter hotel,was lucky to be allocated front facing seaview room,but unfortunately was directly above the area where the entertainment was each night(this was the same guy singing the same songs for the whole stay,went on until midnight and was very loud).The biggest disappointment was the standard of the food ,most nights it was unidentifiable and only lukewarm,considering we were there at 7pm I dread what state it was in for later diners.There was no consideration for children dining and each night we had to leave and go to a restaurant as there was nothing suitable.The hotel is clean but I have been to better 3 star hotels and would certainly not class this as a 4 star.If anything I would say it is more suited to the more senior traveller.The location is perfect but I would not recommend the Jupiter to friends or family.

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  • User Rating:
    6 / 10
  • Date of Holiday:Jul 2008
  • Board Basis:Half Board
  • Tour Operator:Thomas Cook

" hotel great, staff not so... "

hotel great, staff not so great,booked with greatlatedeales.com who i told i must have a room with balconey and sea view whatever the cost.my first break for 18 months they said they would make sure and even phoned the hotel jupiter.on arrivel reception i have room 116 right at the back overlooking a flat roof and lots of air conditioning units made by sharp.[i know i had to look at them for a week.}small swimming pool.fantastic beach about 2mins walk down steep steps or cobblled road not good if your bad on your feet.if you are irish you will love the bars lots of irish bars .one scottish bar and one welsh bar and one english bar.karaoke at las vags bar is good also pop in to classic bar and meet paulo the boss good man likes his brandy,and classic pop from the 60s 70s 80s. if you book hotel jupiter make sure you get a sea view in front of hotel and you will have a great holiday. or if you work for sharp get the room i had.

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  • User Rating:
    5 / 10
  • Date of Holiday:Jul 2008
  • Board Basis:Bed & Breakfast
  • Tour Operator:greatlatedeales.com

" Just returned from this fantastic... "

Just returned from this fantastic complex . We have been here 3 times now and every year it gets better. The club mac staff are brilliant Terri Kaighley Kate Marek Conso etc...all put 100% into you're holiday fun ...The weather was hot the food was good the drinks plentifull ( a few ques at the bars at night but what the hell it is free)
The rooms are a bit small and the balconies are tiny ....but you aint in them much so who cares?

over all this is a superb complex for families ..we love it more with every visit

thanks to all the staff for making us feel welcome and having a superb 2 weeks :)
wish we was there more.

we will be booking soon for next year hope its as gooooood
on a sie line my daughter spent a lot of time in the cosmos kids club were the staff were excelllent ...scatty natty dancing danny bouncing ben etc.....my daughter loved dancing danny ....(he is brilliant at his job and a great guy........thanks for the video you did of the Ranch Grande it was cool :)
overall if you want an excellent family holiday with brilliant staff unlimited food and drink ..top notch entertainment ....then you must visit this place
Mark ,Angela and Jade x
10/10

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  • User Rating:
    10 / 10
  • Date of Holiday:Jun 2008
  • Board Basis:All Inclusive
  • Tour Operator:Cosmos

" Well when we got there the staff... "

Well when we got there the staff looked at us like we were from another planet. But that must have been our fault for bringing kids. the hotel is in a very good spot but they dont like the kids. there we found it full of the over 60s both german and english. when we went for breakfast it was a feeding frenzie. the evening food was nice but when we ordered the kids meals they come on plates so hot he waiters fount it hard to hold and you guessed it my son was burned on the arm. so if you are 65 love the germans hate a cold plate at dinner and hate kids this is your place.

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  • User Rating:
    2 / 10
  • Date of Holiday:May 2007
  • Board Basis:Half Board
  • Tour Operator:Thomas Cook

" My wife and I stayed for the sixth... "

My wife and I stayed for the sixth time at Jupiter the rooms are roomy and food very good we had a side Balcony ,but a new Hotel is being built across the road so were unable to have the door open for the noise but apart from that we love the Jupiter and Praia Da Rocha and would go back anytime, staff in the restaurant were excellent.the beds were changed regular and towels after one use and the beds were comfortable, my wife uses a walking frame so Praia Da Rocha is all level just right for her.and also one can get to most other places from there .

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  • User Rating:
    10 / 10
  • Date of Holiday:Feb 2008
  • Board Basis:Half Board
  • Tour Operator:Lowcostbeds

" I have travelled to Portugal and this... "

I have travelled to Portugal and this resort many times always staying at self-catering accommodation.

We booked for 12 people through Going Places for the first week in October. The resort is absolutely fabulous and the hotel could not command a better position.

Our room was cleaned every day and fresh towels were left by very friendly maids. However, we found the reception staff to be extremely rude and abrupt and not very helpful at all. This, we found to be the case when speaking to other guests.

Other than that I would recommend this hotel but maybe more for the more mature traveller.

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  • User Rating:
    6 / 10
  • Date of Holiday:Oct 2007
  • Board Basis:Bed & Breakfast
  • Tour Operator:Airtours

" My partner and I stayed in the... "

My partner and I stayed in the Jupiter complex for the last week in August and 1st week in September. Although we requested a seaview we didn't get it, we were placed at the back of the hotel. However the rooms were really nice, spotless and very comfortable indeed, so in the end we really didn't mind, however we would pay the supplement for a sea view in future.

The hotel is just across the road from the beach, which is so handy; there are plenty of sunbed vendors and some offer discounts on food at the restaurants along the board walk if you rent the sun beds.

As others have also mentioned the hotel has a spa and is brilliant & modern, as well as great value. €52 for 2hr session of many spa pools, saunas & steam room, and all over body massage for one hour.

The breakfast is plentiful and has a great range and we were more than happy with it.
Most of the staff were very friendly and helpful. The hotel is so close to all amenities it’s hard to imagine staying anywhere else in the resort. There is a car rental shop about 5-6 doors away and its great value €90 for 3 days.
Loads of restaurants in the resort.

Overall we had a great time and would definately stay at the Jupiter hotel again.

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  • User Rating:
    9 / 10
  • Date of Holiday:Aug 2007
  • Board Basis:Bed & Breakfast
  • Tour Operator:MyTravel

" Well we got there it was absolutely... "

Well we got there it was absolutely wonderful we went to the spa amazing same with massage lovely irate, brilliant I would go there again.

People were friendly and are rep was ever so polite so book online on thomson.co.uk and try it yourself don’t miss out. Thank you Thomson.

Food wasn’t too bad could be a bit better and friendly staff that’s the only complaint but lovely I would go there year after year.

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  • User Rating:
    7 / 10
  • Date of Holiday:Aug 2007
  • Board Basis:Bed & Breakfast
  • Tour Operator:Thomson

" The hotel was lovely, probably the... "

The hotel was lovely, probably the cleanest hotel in the area. The staff were very helpful and friendly.

I would strongly recommend that guests should take advantage of the Jupiter spa, we did and it was great, wish we had used it more.

The only complaint would be the Jupiter restaurant. We booked a table for two for 9pm.on arrival we were shown to our table and given a menu. After 15 minutes of waiting I left my seat and asked for a wine list. We waited a further 15 minutes and no service. We asked several times to place our order and the waiters never responded.

Finally I asked the waiter serving the table next to me could we place our order and he just shrugged his shoulders. So I walked out. Not impressive.

Apart from the restaurant the hotel was brilliant.

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  • User Rating:
    9 / 10
  • Date of Holiday:Jul 2007
  • Board Basis:Half Board
  • Tour Operator:Booked Independently
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