Beach Club Torremolinos, Torremolinos, Spain

Hotel Information

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Hotel Class: Beach Club Torremolinos Studios ReviewsBeach Club Torremolinos Studios ReviewsBeach Club Torremolinos Studios Reviews
User Rating:
6.5 / 10
111 User Reviews

Hotel Description:

Enjoy the pleasure of the Costa del Sol at the Beach Club where sun, sand, and sea are all abundant. Spend the afternoon on the patio, swimming, or taking a walk along the beach. Dont forget to try out the fantastic restaurant for some wonderful cuisine or stop in the bar for a cocktail at sunset.
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Beach Club Torremolinos Reviews

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A wonderul hotel Compare Prices Button


Overall Rating:
9/10
Board Basis:
All Inclusive
Date of Holiday:
May 2009
Tour Operator:
Booked Independently
Submitted By:
Jennifer Waldren
Comments:
I recently returned from a holiday to this hotel with my family of 6 , 4 of them children aged 0-13. We have visited this hotel since my eldest was 4, and still love it!! The time of year was may so the warmer indoor pool and jacuzzi were thankfully open as we had a few dogdy days with the weather. ALL the facilities in the hotel are immaculately clean and always have been.The 'BUG' that people (on this website particularly)drone on about trust me, doesn't exist. The amount of times we have been to the Beach Club and the amount of us there is certainly proves that there is no bug.People get excited on holiday and eat and drink way too much than they normally do, lets face it it's all inclusive.In my opinion its just people going over the top with alcohol and food. The staff are welcoming and friendly to ALL ages. The rooms get cleaned everyday , fresh sheets and towels are delivered daily and the cleaners all love their job. The pools are great fun, there is a range of depths which was really good when there are 4 kids of different abilities in swimming!! The entertainment isnt just at night, there are activities throughout the day to keep EVERYONE entertained and then more at night time. Mini disco is very popular with all the children and then bingo and later entertainment which isn't too late for the kids.
The beach is just across the road and town is about 25 minutes walk away.However there is a bus stop outside the hotel and a train station up the road which is easier.
Overall, i think this hotel is great for families but elderely couples who dont want or need kids around should maybe try a different hotel, we love the beach club and are definately going to be returning.
Good for:
Beach 

Two Weeks in the Sun & Wind Compare Prices Button


Overall Rating:
8/10
Board Basis:
All Inclusive
Date of Holiday:
Apr 2009
Tour Operator:
Booked Independently
Submitted By:
Shane Van Pontefract
Comments:
Firstly, the 'BUG' we were a party of 2 adults and 2 children, we all ate in the hotel and drank drinks including ice, None got the 'BUG'. We did however talk to a couple from Swansea one of whom did have a tummy bug for a couple of days, they did however say that they did not blame the hotel "it's just the Spanish Tummy.
Secondly, the hotel staff, most had smiles all day long, they were courteous and they even entertained my children thougout the holiday, they get 10 out of 10.
Thirdly, I would defo go back to this hotel, it was cheap has chips, however you get what you pay for, it does need a refurb, but then you will pay through the nose.
The biggest let down of this hotel is the location it is a good 1/2 hour walk into the center of Torremolinos, but you can catch a bus out side for 1.20 euro and a train for 1.25euro.
Advice:
Very dated resort not the best on the Costa Del Sol
Activities:
The Marina inbetween Torromelinos and Benalmedina

Do Not Stay Here Compare Prices Button


Overall Rating:
1/10
Board Basis:
All Inclusive
Date of Holiday:
Apr 2009
Tour Operator:
Booked Independently
Submitted By:
A Frequent Traveller
Comments:
I have just returned from a weeks stay (9th April to 16th April 2009) at the Beach Club Hotel Torremolinos, a relaxing break that we were looking forward to ruined by the Hotels infamous “BUG” yes it does exist and I am not someone who simply boozed it up too much.
We unfortunately booked this Hotel before reading the reviews, what a big mistake!
We arrived on the Thursday and I started to have minor grumbles and cramps in my stomach along with a few too many trips to the toilet. By the Sunday I had the full blown “Bug” and spent the next 24 hours in agony not being able to leave the bedroom and spending almost all of the time on the toilet; suffering with severe Diarrhoea eventually collapsing onto the bathroom floor, from were I had to be assisted by my wife how embarrassing. I had I had taken the maximum number of Imodium but these had no effect and taken the usual advice of drinking flat coke to re-hydrate myself. A number of other guests that I spoke to were also complaining, so I was not the only one who suffered with the infamous “BUG”
I could not relax for the rest of the week, with still having cramps in my stomach. I was not comfortable eating in the restaurant after this and found we ate out for most meals or chose very carefully with just a plate of chips, which defeats the point of being all inclusive. Thankfully my wife and daughter did not get the “BUG” but I still have stomach cramps having returned home yesterday.
The food choices were very poor and repetitive, you felt that ingredients were being reused in other dishes; I watched the chef cooking pork chops from frozen on a griddle I suppose this should have been enough of an indicator that one could get stomach problems, so poor food by any standard.
As for entertainment for children there is not any, the evening time mini (club) disco was non-existent another reason we booked the hotel. The pool areas are poor with very little space unless you are there at dawn and get your towels out.
On a plus point, the majority of the hotel staff are very polite, friendly and helpful, the beach is very clean and the area is lovely, I would return to Torremolinos but not the Beach Club Hotel.
Advice:
Torremolinos great Hotel Beach Club give it a miss
Activities:
Good for:
Beach 

Fab!!!!!!!!! Compare Prices Button


Overall Rating:
9/10
Board Basis:
All Inclusive
Date of Holiday:
May 2007
Tour Operator:
Booked Independently
Submitted By:
*GWP*
Comments:
I know we went two years ago, but when we booked this holiday we wasnt too happy with all the reviews, about this 'BUG'. When we arrived it looked great the sun shiny down, lovely and hot. The hotel was clean and all the staff were polite and very helpful, we was given out room stright away. The room was clean, and smelt fresh, the bathroom was spotless, as our first impressions it seemed great. The view from the room was ok, we was looking down on to the roof of the restraunt, but to the lefted of us, we could see the beach, this was an amazing view, watching all the ppl surfing and parachuting.
The meals where really nice, always really hot they was a lot of great choice for EVERY one, from Pizzas to Salad. The deserts were lovely too, with a great range of things. The breakfast had everything, Bacon, Egg, Sasuage, Tomotoes, Mushrooms, Beans, Ceral, Toast, Varity of breads with jam, maraliade, chocolate spread. It had fruit jucie machiences located all over the restraunt. Tea and Coffee was also available.
To be totally honest after breakfast, we didn't really eat lunch, we would just wait for tea, but from other guests the lunch was just as good with a great choice again. Tea was lovely too, the pizza were nice, different toppings which was good, help yourself to drinks, as many as you like. As we entered the restraunt we were given hand wipes, we thought this was good and kept it nice anD clean.
They had two large pools and a baby pool, the pools were clean and cleaned every night by a member of staff. A waterfall was inbetween both large pools which were amazing as you can imagine.
We didnt relise they was a shop on the site, after the last few days this sold alot of things from, sweets to named beer like John Smith's Smooth. It was pretty cheap to and very handy. The staff were polite and helpful.
The entertainment was good, it was different every night, one night was a parrot show, then a magic show. one night was a humouros act or something like that. Every night was just as good. They was bingo most nights, which was cheap and prizes was good, for a line it was something like 40 euros and for a full house it was like 60 euros.
As for ALL the bad comment, i think there aload of rubbish, i had no fault with this hotel, it was lovely, in fact its the best holiday we have ever been on. So people who have booked this holiday, dont take any notice of the bad comment they are not true. We was there for a week and NO ONE feel ill with this so called BUG people are saying about.
Have a fab time like we did and enjoy yourselfs, it will be the best holiday you will have been on. It was ours anyway!!!
Were coming back this year and are looking forward to it!!!!!!!
AMAZING HOLIDAY :D
Good for:
Beach 

Great :) Compare Prices Button


Overall Rating:
10/10
Board Basis:
All Inclusive
Date of Holiday:
Mar 2009
Tour Operator:
Booked Independently
Submitted By:
Baby Face
Comments:
We are a couple both in our early 20's and cant believe the amount of complaining about this hotel!!! The so called 'bug' is just an excuse for all those miserable/stuck up people out there, that's had a bit too much sangria/sun the day before and need something to whinge about!!!! Do not let them ruin your holiday!!
We stayed for 4 nights and it was fantastic. The place is spotless, the staff great, plenty of entertainment, not a problem with the food, everything within walking distance, right next to the beach. The only tiny tiny complaint we had was that we were the only people under 60!! But everyone was lovely :)
A trip to benalmadena is a MUST. the marina is amazing, but dont waste your money going to the sealife centre, soooo not worth it. If your looking to party, then the 24 hour square is the place to be. The staff are very persistant though and its quite expensive! Its only a 40 minute walk, but it took us 3 and a half hours (we stopped at a lot of pubs). Didnt find out about the lift till the last day which was a bit rubbbish :(
We would deffo go back, but maybe june/july. We felt so young but still had a fantastic time!!!
Advice:
Just go for it
Activities:
benalmadena
Good for:
Beach 

Great Holiday Compare Prices Button


Overall Rating:
8/10
Board Basis:
All Inclusive
Date of Holiday:
Feb 2009
Tour Operator:
Booked Independently
Submitted By:
cluelessjewel
Photos:
Pippa Willowss photos of Beach Club Torremolinos Pippa Willowss photos of Beach Club Torremolinos Pippa Willowss photos of Beach Club Torremolinos Pippa Willowss photos of Beach Club Torremolinos Pippa Willowss photos of Beach Club Torremolinos Pippa Willowss photos of Beach Club Torremolinos Pippa Willowss photos of Beach Club Torremolinos Pippa Willowss photos of Beach Club Torremolinos
Comments:
We booked this hotel separately with our flights; after we had booked we looked around for reviews and came across some appalling reviews of this hotel, so appalling in fact I was crying at the thought of coming here. I have to tell you now DO NOT BELIEVE WHAT YOU READ.
We arrived at 11am on a Sunday morning. We got a taxi straight from Malaga Airport (7 mins drive and €19) we were amazed on arrival to see how close to the beach the hotel is, it is literally across the road. The room was not going to be ready until 2pm so the lovely reception staff checked us in within 5 minutes gave us our all inclusive wrist bands and told us that we could have a drink or food or enjoy the facilities until our room was ready. We stored our bags in a storage room across from reception.
The food in the hotel is fantastic. There is a great selection and everything and is extremely clean. There are anti bacterial wipes available as you walk into the restaurant, as well as handed out from the waiting staff on some occasions. In fact on one of the evenings the waiters were handing out flowers to all the female guests. I thought that was a lovely touch.
Breakfast is served between 8-10.30 and has a vast selection of cooked breakfast/continental breakfast/yogurts/freshly baked rolls and loaves/omelet/fried egg/sausage/plum tomatoes/beans/rashers/fruit/salad. There are tea and coffee machines around but the coffee available in the bar is nicer (in my opinion). There are juice machines around too and there are condiments i.e. sauces available at various locations around the room. The restaurant itself is enormous, would easily sit 150-200 people.
Lunch (1-3) and dinner (6.30-9) are quite similar and have a selection of salads, cold meats, crisps, olives, cheese and usually a choice of a meat and fish dish, paella, there were some things that I wouldn't be into like deep fried squid that look like onion rings and Hungarian goulash but there were other things like pan fried chicken and pork chops too. There are chips available every lunch/dinner. There is a separate stand which is just for pizza and pasta and over there you get a choice of about 6 different pizzas, 2 kinds of garlic bread, baked potatoes and either plain pasta or plain spaghetti with a tomato sauce that is separate.
The desserts are divine; I highly recommend the rice pudding! My husband ate at least 4 desserts per meal! They are small enough portions that you would be able to choose two or three that catch your fancy! There's jelly available and ice cream too. Again yogurts are on offer.
The local lager served in the hotel is Cruzcampo and my husband enjoyed it. I drank vodka and diet Pepsi most of the time and I would treat myself to a cocktail in the evenings made up of pina colada and chocolate milk, it was delicious and soon there were a lot of holiday makers drinking it! The bar staff are fantastic and even made up a mini cocktail for our 5 year old which she was extremely impressed with! Every time you tip them they ring a bell and everybody cheers! Hint hint.
There are two bars in the hotel, one upstairs, and the piano bar which is quiet and relaxed and downstairs is where the main entertainment takes place in the evening. The entertainment is entertaining which is what it is supposed to be. There was a contortionist one night that amazed my 5 year old daughter, there were two nights of bird shows, one night of parrots and another night of owls/eagles which my daughter loved. However this was all the entertainment aimed at children for our whole week there. There was nothing for children during the day. I am assured that there is a kids club run through the peak season with a kiddies disco in the evenings and there is a kid’s club room. There were activities for the adults during the day like archery, soccer etc. There was a comedian another night, singers 3 nights and they were very good one of them even managed to drag my husband up for a sing and a dance! Bingo is nearly every night. It's only €1.50 for a card and the line is usually worth €60 with the jackpot being €185. I gather this will rise as the season gets busier. There was also a quiz a couple of nights which was general knowledge and you won 3 bottles of alcohol of your choice.
The only complaint I would have is about Anne & Jim. And not Jim. Anne & Jim are Thomsons Reps who run a ballroom dancing/sequence dancing classes during the day and then 3 of our 7 nights they took up the entertaining bar from 7.30-9pm to show people how to do it. This initially sounded like great fun, our daughter who is 5 loves to dance. Anne has no patience for children OR people who cannot get the footing correct in a certain dance. She asks the parents to restrain their kids from entering the dance floor and as such stresses all the holiday making parents out! I have absolutely nothing against this entertainment but either A) it should be held later i.e. after children would be up and dancing or B) in another room.
I think the entertainment at this time of year would definitely be geared towards the older generation perhaps 60+ with the ballroom dancing and cabaret singers.
There is an indoor heated pool which is divine, the room itself is very warm and has lots of seating for just sitting and not going in the pool if your kids are old enough for you to do this. There is a jacuzzi also. There are two large outdoor pools and one baby pool but they were too chilly for my two at this time of the year, however there were people swimming. There is a play park with a climbing frame and slide and rubber flooring next to the baby pool (but separated from it).
There is a gym but a tumble weed could have rolled through it! We peeked through the window and it is extremely run down and untidy and has a look of not having been used for a very long time. I was disappointed by this. There was no such thing as a treadmill; it seemed that there was just a very old fashioned exercise bike, weight lifting apparatus and various other weight benches.
There is a supermarket on the premises selling small toys, novelty gifts like fridge magnets/t-shirts/key rings it also stocked milk, newspapers, toothpaste, drinks, sweets and mineral water which is essential, although you do get a complimentary 2 litre bottle in your room when you check in. There is a shop that sells cigarettes 5 minutes walk away with another supermarket in that area also and a tobacconists 10-15 minutes walk away where you could get 200 B&H for €31 if you were so inclined. They also sell 3 packets of varying brands for €10. There is a postcards/stamps and a postbox available within the hotel.
There is a cinema room which showed Hannah Montana one night and High School Musical another; it also showed sports matches and soaps.
The weather varied between 16 and 23 degrees. We got 2 beautifully glorious days of sunshine and the rest were dry and sometimes breezy but when the sun was out it was warm, the clouds made it chillier so we needed jackets/jumpers. However, we did come back tanned!
The rooms are spotless and the maid tidies them every day. If you are not ready in the morning she will come back in the afternoon instead. The towels are changed once you leave them in the bath indicating that is your wish. There are extra blankets in the wardrobe if needed. There is a safe deposit box with a fee of €3 per day from reception. There is only 1 plug socket in the room and don't forget to bring your international adapters! There is no tea/coffee making facilities in the room. There is a telephone but you cannot dial out you have to use a telephone downstairs for that; it is for internal calls only. There is a television with 4/5 English speaking channels including sky news and cbeebies if that is what you are looking for!
There is a train station 10 minutes walk from the hotel which takes you one way to Malaga Airport or Malaga City and the other way to Torremolinos/Benalmadena/Fuengirola. We took a day trip to Malaga for €1.40 one way per adult. We didn't pay for the children (age 5 and 1) If you don't have much luggage it is a very cost effective way to get to the airport! The trains are every half an hour, generally 10 past and 20 to the hour. If you just miss a train (like we did!) there is a play park 2 minutes walk from the station which kept my two entertained while we waiting for the next one. There is a lovely marina/port/harbour in Malaga, a park and lots of shops, you can get a map in the train station on arrival and it's very easy to find your way around.
Torremolinos town is 20/25 minutes walk away; you walk down the beach promenade and then turn up some gorgeous winding Spanish streets leading past lots of lovely little shops up steps to the main street Calle San Miguel. It is a lovely walk. You can also hop on a bus literally outside the hotel gates for around €1 and you can get the same bus back to the gates again.
The Torremolinos Market is on Thursday and Sunday from 10am to 2pm. It is situated around the corner from the Crocodile Park so we made a day of it. The crocodile park is great fun and you get a good talk about crocs/alligators and the opportunity to hold a baby croc if you wish.
Information about the various local markets/buses etc. is available from the Thomson desk opposite reception.
If you carry on walking down the promenade past the turn off for Torremolinos Centro you will find a beautiful walk towards Benalmadena Pier, it's a long walk but very nice.
To get to Torremolinos or Benalmadena you turn right at the beach and not left, there is nothing down to the left we found.
The beach is immaculate with public toilets at regular intervals and they too are spotless. There are approximately 3 play parks on the beach itself between the hotel and the turn off for Torremolinos Centro.
There is a tourist information office 10 minutes walk towards Torremolinos from the hotel and I would highly recommend getting a map of the area from there as they point out attractions on the map and that helped us make up our mind of what to see and visit.
As for the BUG we heard about 3 different people that were ill while we were staying there, it was pure fluke and would have happened at any other hotel. With all inclusive it is definitely possible to over indulge. I think the people posting here have to be over fabricating the stories and they nearly ruined my holiday before it had even begun.
I would highly recommend this hotel and plan on visiting again in the near future.
Advice:
Great place to visit
Activities:
Great walks along the promenade and into the town centre
Good for:
Beach 

looks good but watch outm theres bugs about! Compare Prices Button


Overall Rating:
5/10
Board Basis:
All Inclusive
Date of Holiday:
Feb 2009
Tour Operator:
Booked Independently
Submitted By:
beezlebub
Comments:
When We arrived we were told that due to an error we was not allocareted a room so had to wait for a room to be given to us, although other peoplee were coming in and getting thier room immediateley. After 3 hours we got our room which was supposed to be a four bedded room but only had 3 beds in it. We the complained because if t waas over the rubbish on the first floor and if another bed would have gone in this room we would have been having to climb over the beds to get anywhere.
We did get a better room and the hotel seemed clean and well kept.
It was however compleely catering for the older residents. Children under 18 were not allowed to join in in any activities to my sons great distrees because he loves a game of bowls and french bouls and hasd never in any way caused disruption and at 13 I believe has a right to join in given the fact he had been paid for as an adult.

My Favourite Holiday! Compare Prices Button


Overall Rating:
10/10
Board Basis:
All Inclusive
Date of Holiday:
Oct 2007
Tour Operator:
Booked Independently
Submitted By:
babymonkeysrock
Comments:
:)
I went on this holiday when I was 14 and it was really good!
I stayed in one of the little appartments, I think called anixes! It was so lovely having a little house and balcony!
Ive been on so many hotel holidays and different boards.
I love all inclusive because I dont have to ask my parents for money for drinks and food all the time! It works out so much cheaper too! An extra say 100 each for it, that would be gone in two days on self catering! Everything here was hygenic! All the staff were friendly! The food was amazing! Theres even a little pizza shack in the corner of the food hall and they make whatever pizza you want which is good if you just want to put one on the table and all share! There is also a theme, I think its 2 times a week and the chefs make a range of food dor example a seafood night! The hot chocolate is so yummy too! The swimming pool is really nice :) The best thing about this holiday is that there is a gate in the hotel and right opposite is the beach which is lovely!! I went in October 2006 and it was really hot! It felt like the summer! There were a great bunch of people my age to hang out with! Theres entertainment every night too and the alcohol is nice, although I shouldnt have been drinking! I would recomment this to families because there is a nice piano bar where adults can sit and enjoy a night in the hotel and there is also a main bar for kids or families. Theres a pool room to which is popular! Im going to be honest, I think with reviwes its a matter of opinion, but i think as long as a place is hygenic, safe, child friendly and lively its a good holiday :) The good thing is neihter me or my family were unhappy with any of the service at all and my mum can be very fussy! :)
I really recommend this place guys its lovely, Costa del sol over all is so gorgous, nothing like you see on tv. Theres crime everywhere! It shouldnt be the main focus!
Advice:
Glamorous and lively
Activities:
The mountains! Get the monorail from tivili world!
Good for:
Beach 

lovely holiday Compare Prices Button


Overall Rating:
8/10
Board Basis:
All Inclusive
Date of Holiday:
Dec 2008
Tour Operator:
Booked Independently
Submitted By:
taffyscouse@googlemail.com
Comments:
the hotel was great.food,staff,location,drinks,view from room balcony,all perfect.people who have moaned about this hotel must be grumpy old so and so's.bus from outside hotel to town only 1euro 10 cents or pay 5 euros in bus station for 10 rides.hotel doesn't supply soap or shampoo except for liquid hand wash so take your own.taxi fare from airport is 15euros,so don't pay no more but ask the price before you get in.me and my girl friend will deffinately be using this hotel again and reccomending it to everyone.we enjoyed every meal and the entertainment and bingo was great.please ignore the negative reviews and go and enjoy a brilliant hotel and holiday.best wishes from jimmy and jean
Advice:
loved it
Activities:
day trips,beach ,hotel,shopping
Good for:
Beach 

No Bug here! Compare Prices Button


Overall Rating:
8/10
Board Basis:
All Inclusive
Date of Holiday:
Sep 2008
Tour Operator:
Sunsave
Submitted By:
Katie88
Comments:
After reading some of the reviews by boyfriend and I were slightly worried about getting the so called 'bug' so took the precaution of taking antibacterial hand gel with us. BUT it was not needed at all and by the 3rd day and stopped using it at all! The hotel was clean, the staff friendly and we had no problems at all. Sure the food was a bit repetitive but the was something for everyone every night, even if it was pasta and tomato sauce. There was a variety of meat and vegetarian dishes, and a large selection of salad. My boyfriend loved all the puddings and you were able to help yourself to drinks, sangria and beer was avaliable in the dining room but if you wanted spirits the bar is just outside the door so it wasn't far to go. All the staff in the restaurant, bar and reception were friendly and helpful, even though some of them were there day and night literally! The beach is about as close as it could get and sunbeds for the day were about 4 euros. The town centre is a bit further away and although we walked there and back a few times for those with buggies or unsteady on their legs a taxi would be better. Reception called taxis for us a couple of times and they were there quickly and were not too costly, although we did check before they left how much the journey would cost. The local bus also stops just outside the hotel and is 2 euros right into the town centre. Our room was large and even though we were on the side of the hotel being on the 10th floor meant we could also look out to sea. We visited the sea life centre and sea life marina in benalmadena, both a great and worthwhile trip and also the local water park, where you can spend the whole day they have so many different things to do (look out for money off vouchers on the back of there leaflets in the hotel!). Only one man was taken poorly whilst we were there, who to be quite frank had drunk too much of the all inclusive alcohol and spent too much time in the sun but even he was back out in the pool the following day! Overall it was a brilliant holiday, and I am saying this despite the fact we flew with XL airline and ended up in the airport for an extra day! Definitely would go back!

Not a 5 star...however Compare Prices Button


Overall Rating:
8/10
Board Basis:
All Inclusive
Date of Holiday:
Oct 2008
Tour Operator:
Thomson
Submitted By:
maxonian
Comments:
If you want a 5* all inclusive, dont book here.
If you want a rock solid 3 star, this is for you.
Food...........9/10
Cleanliness....9/10
Staff..........9/10
Drinks.........8/10
The only thing holding it back, its over 30 years old(we took our kids in 1978, when it was pontinental). and it could do with a makeover.
Wewill be going back!!

Mrs M Williams Compare Prices Button


Overall Rating:
2/10
Board Basis:
All Inclusive
Date of Holiday:
Nov 2008
Tour Operator:
Booked Independently
Submitted By:
micwil
Comments:
We arrived to find our room was double booked and had to spend the night in the hotel next door, along with another couple on our flight.
Next morning got booked in no problem, room was clean, nice view and was plesed. Two days later i was in agony in the middle of the night, continual gastro enteritis for 2 days, i soon learned i wasn't the only one, the hand wipes in the restaurant should have been a give away!
As i recovered my husband fell ill, he has epilepsy and due to his medication not staying in his system on the second day he had 7 seizures and was taken from the hotel to hospital where he spent the next 6 days, couldn't travel home and ended up travelling the length of Spain by train as he was unable to fly.
The hotel staff were very good, the maids even brought us water to our room when they heard we were ill, the manager (Paco i think) was amazing when my husband took ill, i couldn't fault any of them along with a brilliant nurse from Hull who helped too. Hotel arranged ambulance to private hospital though, cost an arm and leg and should have been given option to go to public one, the insurance are still quibbling over it all!
All in all the location was amazing, the entertainment pretty good most mights, but really Health and Safety should shut down this restaurant, the food stays warm all day, obviously re heated at night and for all the comments about people blaming the alcohol and the sun on the problem, get real, i certainly didn't get my money's worth with free booze, didn't feel well enough to enjoy it, had tea most nights (yes and i'm stll in my 30's!!!) never heard of on holiday.
Definately a big problem, as with other guests, there were many in the same boat, god love you if you bring children to this place, BEWARE

Our family stayed here at the... Compare Prices Button


Overall Rating:
9/10
Board Basis:
All Inclusive
Date of Holiday:
Jul 2008
Tour Operator:
Thomson
Submitted By:
Mrs S Armitage
Comments:
Our family stayed here at the beginning of July 2008. We had a fantastic holiday. The place is very clean, and the staff are very helpfully and very friendly. We thought the food although not fantastic was good,but we did pay for a meal at a resturant in Benalmadina one evening and thought that we would have enjoyed our hotel menu better. On the whole, the holiday was very reasonable, and we think we got value for money. On the beach we spoke to other family's staying at nearby hotels, and their entertainment was no where near as good as ours. We had a different show every night for 2 weeks, most of them were really good. My husband got hypnotised which was one of the highlights of our holiday. So over all a great hotel, no sign of any bugs when we were there. The only thing that let it down was the down stairs ladies toilets by the games room, I think because of the number of kids useing these, also they are near the pool area that the staff should check these a bit more often as children tend not to clear up after themselves. (hence the 9 out of 10)

the hotel was clean and tidy!... Compare Prices Button


Overall Rating:
1/10
Board Basis:
All Inclusive
Date of Holiday:
Sep 2008
Tour Operator:
Thomson
Submitted By:
Dr J Gray
Comments:
the hotel was clean and tidy! but when it came to the food i had the runs for a week! this was quite disturbing at some times and a little embarresing! if i could rate this hotel a zero it would get one!
Although the staff were very polite, this one time a staff member handed me some toilet roll! it was awsome! weldone to the staff for being total heroes.

Although if you ever run out of toilet roll this is the hotel to be! they have tuns of it! what more could you ask for when you have the runs on your family holiday! i had also been voilently sick and my stomach lining came up on te plane hone i still had this food poisioning which was also quite embarasing has the seat belt light was on for quite a long period of time so had to hold it in!

Hotel was tidy, rooms cleaned... Compare Prices Button


Overall Rating:
5/10
Board Basis:
All Inclusive
Date of Holiday:
Sep 2008
Tour Operator:
Thomson
Submitted By:
Mr D Maidens
Comments:
Hotel was tidy, rooms cleaned everyday, pool area nice, staff friendly, evening entertainment so-so. Food was terrible, same things every day and probibly reheated leading to this food bug that everyone is getting. the warning signs were there on reviews before we went but we had already payed so chanced it anyway. never again. i have been violently sick and my insides are still liquid. half the people we talked to when we were there had been ill or someone in their party was ill. the hotel in general is nice but the "canteen" is a health and safety timebomb. if you going on holiday for food poisoning this is your place, if not this is your warning
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