Comments:
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There’s good and not so good, but it must be understood that we booked as a couple, not a family. The bad bits first:
Breakfast was ok, but no more. For the first 2 days it rained hard and the hotel was full of screaming children and people wielding buggies. The hotel seemed to have no contingency for this event. In thunderstorms, the power is unreliable, but the hotel has backup generators that kick in after about 30 seconds
The entertainment in the main was poor and the children’s entertainment was the same thing repeated every day with badly recorded music including the dam busters march. (i wonder what the Germans made of that!)
If you are of the type to go out of an evening late as that’s when the nightlife of Salou starts, then rooms overlooking the pool should be avoided as the rooms have no sound insulation and it is impossible to have an evening kip.
The evening meals on the first 2 days were all but inedible, although the quality improved dramatically as the week wore on and by the end of the week we were spoilt for choice. But do avoid the wine list which is made up of cheap sweet wines.
Now the good:
The staff were absolutely wonderful and it was obvious that they gained pleasure from being helpful and doing their job well. Special mention should be made of the bar staff and the drinks waiters who smiled all the time and managed well to get round the language barrier, although in key places, the hotel should have employed bi-lingual staff.
The room was made up promptly after leaving and well cleaned. When we experienced a small technical problem, it was sorted within 3 minutes. The shower is the best I have encountered in any hotel and the aircon was very efficient.
The hotel is well situated being 10/15 minutes walk to Port Aventura which should not be missed, and about the same to the beach. The walk to the English pub area, if that is what you seek is about 10 minutes.
In all, this was a clean and well run hotel with a good pool and plenty of sunbeds. With the reservations about the food in the earlier part of the week, maybe bb should be considered if available. The other reservation is that the hotel is geared to families with all the noise and disruption that children can cause, so not recommended for couples seeking a quiet life.
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