Las Terrazas Apartments

I have stayed in some bad places but this really tops them all. I don't mind having a basic place to say, but I do mind if it is completely dirty and smells. This apartment is basically a small room with everything squeezed in and in dire need of an upgrade. There is no air con, no fan ( you have to rent that) no tv thats 60 euros for 1 week!! Basically they will try and make money out of you anyway they can. We had lots of insects in the room, the toilet smells and this filters into the room, no window in the toilet so cannot get any fresh air into it. The toaster was outright dangerous and we dared not to touch the cooker as we got electrocuted various times as the whole surround was live. No use complaining, noone helps. We arrived and there was noone to great us, we had to search to find someone to ask how we got a key for our room. The reception is only open 10-1pm and 5-7pm which isn't very handy if you are away on an excursion for the day. I spent the week lying on the floor on the sofa bed as the beds in the apartment were just too hard and basically dirty. Our room never actually got cleaned in the week and we were told to wash our own sheets for 4 euro downstairs!The pool is filthy and needs an upgrade, the bottom is broken off in areas so u end up standing in slime. Also quite worrying is that there are windows in the pool that give a perfect view of you under water into the bar. When I realised this my boyfriend dived under to look threw the windows and there some man, bar man I don't know just sitting in this little room staring out the window. Needless to say I didn't go back into the pool!!

On a postive note, the old town and strip are great!! The complex is very hilly, we were fine walking it but it might not be so easy for others. Marios pizza place is the nicest place to eat, the staff are so friendly!! I would recommend hiring a car rather than paying for the last minute excursions, its really easy to drive around the island and literally saves you so much money. We hired a car for 2 days for 51 euro, and travelled to all the hot spots, while a grand tour would cost you over 100 euro for 2 people!

this is for couples to enjoy a relaxing holiday. me and my partner had the pleasure of staying in these appartments for 2 weeks. the room is basic wih microwave, kettel, toaster and 2 ring cooker. not much of night life in the area, mario and ali were very plesant.the appartment was very clean and the maid service was good. the place is very hilly and not good if you do not want to walk although a taxi to the beach only costs 2 to 3 euros.

Stayed at La terrazas 15/01/09 to 22/01/09.

Accomodation is 'very'basic and only wished i had looked at the review sites before booking.Mario at reception was pleasant.

Overall this holiday accomodation is not up to scratch, only ok if you get 'blasted' every night,then it should'nt bother you.

Terrazas Appartments Winter sun.

Visited the Terrazas end of January 2009.

Found the complex clean, staff friendly, and we were able to relax and enjoy our stay.

The appartment was very basic, needed to hire toaster,kettle etc.

There was only a small hotplate, no oven, or microwave.

We ate out, only making toast for breakfast in the appartment.

The supermarket was only a couple of minutes walk (Closed on Sundays)

There is an English pub, and other eating places nearby.

The pool was clean,although we did not use it as the weather was not as good as we expected.

We felt that we got value for the money we had spent, and would possibly return to the comlex.

December 2008 - We Have Been Comeing To Lanzarote For 3 Years Now And Stayed In Las Terrazes Several Times. The Rooms Are Very Very Basic And In Need Of Upgrading . Theres Neither Televiion Toaster Or Kettle All You have Is 2 Little Rings For The Cooker . These Rooms Are Okay If Your Just looking For Somewhere To Sleep After A Few Jagermeisters Ha Ha. The Standard Of The Rooms Are Made Up By Two Brilliant Men who Work Behind The Bar, Claudio And Craig. These Two Men Are The Light Of Peoples Holidays And Thats Why People Like Us Come Here About 4 Times A Year. They Welcome Anybody Up For A Laugh , So If Thats What Your Looking For Then This Is Your Place. Without Claudio And Craig Holiday Doesnt Even Become A Word.

we arrived at This complex on 18th dec expecting to enjoy christmas and new year in the sun. The weather its self was lovely, thank god. otherwise we'd have been let with nothing at all to do . The complex was dirty and unfriendly and offered nothing in the way of entertainment to the average holiday maker. There was a bar on the complex but the staff/ owner " Cloudio" was a little unfriendly and sleezy. He often talked openly about Porn , and took photos of women swimming in the pool (then posted photos on the internet) he thought this was quite funny, i found it very strange. There were alot of regulars on the complex who went especially to see Cloudio every year, in my opinion the complex was totally geared just for these people. We were made to feel like outsiders and unwelcomed by all 4 staff on the complex. On both christmas and new years day, there were parties, but the guests on the complex were not invited, it was a private party for the regulars and other friends of claoudios. The rooms had no t.v, kettle,toaster, microwave,only 2 cooking rings. the firdge was so noisey and leaked.The hot water lasted for about 3 mins when taking a shower. bed linen and towels were only changed once a week, the apartments were filthy with cracked floor tiles , rust in the shower tray and sink. On 1 occasion the toilet water was coming up through the shower tray. The manager of the complex was so laid back and didnt like to deal with complaints. Because i had made several complaints to him regards the state of the room, he refused to speak to us for the rest of our stay. My friend suffered from a very aggrssive rash all over her body whilst she was there, the doctor suggsted it was caused through the dirty sheets and blankets. The Thomas Cook rep Leanne Heath was a total waste of time, she was inexperianced in the resort and in handling complaints. The resort was very expensive (2.35 for a tin of beans) and i found that unless you asked for your change, you werent given it. The taxi are cheap but the drivers take theyre own tip, usually around 2 euros. I can honestly say this holiday has been the worst experiance in my entire life. I certainly will not be booking with Thomas cook again and will never return to Lanzarote .

i had the missfortune of staying in these apartments for 2 of the longest and boring weeks of my life with my partner. the maid service is quite simply the worst service we have ever had. the room was cleaned like 3 times in 2 weeks, the beds changed only 1 time, it got to the stage that we even had to start washing our own towels as they were not getting changed. i didnt go on holiday to start cleaning my apartment. we bought quite a big can of insect killer at the start of the holiday by the end there was none left we even bought airfreshners and toilet duck as there was a horrible smell in the apartments. we were on a ground floor which we wouldn't have minded except there are no windows in the apartment for ventilation apart from a small window in the bathroom. i have asthma and with the room being so dusty and stuffy at night i took not well for the full 2 weeks having to go to the chemist to get a new inhaler as the 1 i brought with me was finished within the first 5 days. my partner eventually started to sleep outside on the sunbeds cause the room was so stuffy. we had to even buy a fan for the room as it was so much cheaper than renting 1 for 2 weeks, we also learned how to make toast without a toaster as it was also dear to rent. the shower was small but far to big for the bathroom as you had to go sideways to get to the toilet and there were too many cracked tiles on the floor, the walk was abit of a joke as well. going to the shops was ok as majority of the journey was downhill but it was a nightmare going back cause of the steep hills. if you do go here and want to eat out then i would suggest marios pizzaria.

the sooner tomas cook get ride of these apartments the better, we spoke to at least 18 people and they all said the exact same things as we were saying, a couple even moved to new apartments after 2 days cause their apartment was so shabby, the only reason my partner and i didnt change accomidation was cause we were originally going to tenerife but the holiday company went bust and we were not prepared to pay again to go to new accomidation. thank god we are home now.

this place is fab it is for couples the accomadation is basic but mario and claudio are brilliant and friendly. only a short walk from the harbour and about 20 mins from the begining of the main strip. i would def recommend purto del carmen if ur after cheap and friendly then this accomadtion is fine the pool is clean and fresh towels every other day. the day trips i recommend the camel safari. it is quiet and clean but i do have to say we were there 10 days and no clean sheets.

fridge leaked every single day, i'm sure this was the only reason u r provided with a mop and bucket!

there is no kettle, and the only cooking facilities supplied is a 2 ring hob and filthy cutlery!

ants were swarming the place everyday

swimming pool, bar and staff are all good and so were the guests.

is ok 4 a cheap holiday but apartments were very tatty!

Stayed at Las Terrazas in Oct 07 - Went with my partner and 2 friends. Nice clean apartments but massive downside was no air con! Was still hot when we went and it felt like we sleeping in a sauna. Reception highly recommended us to keep our balcony doors closed at night due to a few burglaries (re-assuring!) Overall though nice, quiet relaxing place. Pool area was kept clean and had some laughs on the 'slide' which i think is supposed to be a water feature! This was just a base for us, A fair walk to the main strip and the new town but it's all down hill (Recommend getting a taxi back! Lol)

Would recommend this holiday to small groups, couples or families.