Shangri La Hotel

I have just returned from a weeks business trip at the Shangri-La. The hotel is excellent, with great service. I stayed on the club 'Horizon' level with its own concierge and club lounge where different food presentations are laid out each day. I was just expecting a few nibbles but breakfast is a lovely continental spread with cheeses fruit pastries etc., with the option of cooked eggs, omlettes etc if required. Restaurants are great. A great business hotel with a very convenient location.

Stayed at Shangri La Dubai, as it looked great, arrived approx 7am , as to which i had informed the hotel that i will be checking in early. They were unaware that i had made the request then i was informed that if i wanted to check in i would have to pay a full nights stay, so was advised to use spa facilities until 12pm. i was booked to stay at hotel for 3 nights (regret). finally got into the room, which i could not fault. i needed a few faxes sent so i had taken relevant info to reception - you would think it is a straight... more

Very good business hotel. The rooms are very well-appointed. The layout of the toilet/wash area is excellent. I particularly liked the amenities that were provided - Trussardi moisturiser and soap. The club lounge is a nice touch, so is the gym and spa. However, my only grouse is that the login process for the in-room internet is a little volatile. If only they could have a hotel-wide Wi-Fi network, that would be perfect!

Just Fantastic like any other Shangri-La hotel, a very good welcome and staff are very keen to assist. Rooms are great with a nice view, modern and comfortable, the bathroom is to die for...Breakfast buffet choice is massive for both healthy and non healthy eaters. Tried the chinese, food is out of this world, staff are very hospitable but a bit more of attention to details would give it a 110%. (other two nights were invited for dinner by business partners outside) The hotel is very clean ans spotless and no complaints from any of the... more

Very Good Hotel. However, being Dubai I was expecting "extra-spectacular", but instead got just "spectacular" - which doesnt stand out from the other hundred or so (?) 5* hotels in Dubai... Not cheap either. No specific complaints,other than being charged for the WiFi. Rooms are Excellent; Large, clean. modern with good bathrooms.The breakfast and International buffet is very good, and good value. Excellent food, choice, presentation and value. Rooftop pool and pool bar fine, but a tad small compared to other Shangri La... more

We visited Dubai for 5 days, encluding New Years Eve. Everything was great, from the first moment f our arrival. The staff was great, very helpfull (espessially at the reseption and in Vietnamese Restaurant), giving us all the possible information about where to go, what to do and how to get there and asking afterwards if we had enjoyed it!!! The Spa was great!!! The food very good in wide variety. Our room (30th floor) wonderfull, it was a temptation not to go anywhere else... A pity we couldn' t stay more...

Christmas in Dubai was a little strange but the hotel made a great effort. Our room was on the 34th floor and like all of your other reviews we found it a lovley large room with great views and bathroom. The staff were very helpful and as we had 7 nights there we tried out most of the eating establishments all of which were very good. The best was the Vietnamese closley followed by the buffet however room service breakfast was pretty poor with cold tea and high payment for anything other than juice and bread. The spa was... more

Call me a party pooper but this place is not as good, in my opinion obviously, as some write. At the 1400 AED (£200) a night price tag you should get internet for free, you don't. The service shouldn't be sloppy- it is (I am not being fussy, they are truly all a bit incompetent). From admin issues (too long to go into) to the speed of service in the restaraurants to the lack of knowledge of most employees within the hote (too many people wondering around to make it look like a high service hotel- it isn't) Food wise- i would... more

WOW. What a wondeful stay. We had a three night stopover between Istanbul and Australia and loved it. This place is first class and proffesional. The room was fabulous on the 36th floor with views of the ocean. All was perfect. Stay there. Wisey and Sue Victoria Australia

My friend and I booked a last minute deal through Trailfinders in London, £477 for 4 nights including flights, hotel with breakfast. We'd never been to Dubai before but after this visit can't wait to go back. We flew on Virgin and arrived at 06:40, took a cab to the hotel and were in our DeLuxe room by 9.00 after clearing customs, picking up luggage etc. Our room was on the 34rd floor and it excelled all expectations. Fabulous room, magnificant bathroom, fresh fruit, water the lot. The quality of the furnishing was... more