Puente Real

we have just returned from a 7 night holiday here. i must say the hotel was very clean we even saw the cleaners polishing the bins everyday! The food was ok, got bored of it by the end of the week but overall it was good. Our room was cleaned everyday and the maid was very friendly, Our room had a excellent view overlooking the beach and looked wonderful at night. Hotel staff were helpful and friendly. The pool was very nice, The entertainment at night was ok, nothing special but the kids liked it. Only downside to the entertainment was if photos were taken with the reptiles or parrots it cost 10 euros per photo! However i would recommend this hotel and will be returning here.

16 readers found this review helpful

My husband and myself have just returned from the Puente Real hotel in Torremolinos, we had a great time. Being in our 60's and late 50's we found this hotel had a good combination of ages and nationalities.British, French, Italians,Danes, and quite a lot of Spanish, be it couples, and families. All were catered for food wise, and we found quite a lot of the food was dedicated to the Brits.Hence, pork & lamb chops,the usual fish & chicken, but noticed a lot of beef was on the menu which is quite unusual for AI hotels. Delicious food served every day, 2 choices of soup. Excellent pates, cheeses, salads, etc.and a good variation of fruits.The different types of breads was good too, including melba toast, and always fresh bread which you can cut yourself.Also once a week, were crevettes (large prawns) and mussells on offer.pizza and spagetti, hot chips, and potatoes veg etc.All displayed on smaller plates so restocking frequently was alway hot food available. There is a microwave also in dining room.
The snack bar situated by the pool area was excellent and cooked to order.Hot chips, burgers, hot dogs,bacon & egg sandwiches, ham & cheese, and cucumber,chicken pinchos were gorgeous. These are chicken on skewers!! snack bar open from 10am-1pm then again 3pm-7pm in between restaurant opening times.The cook worked very hard and fast, and always people at the snack bar so it proved very popular.Breakfast times 8-10am and had fried eggs, poached and boiled. bacon, beans, tomatoes sausage.as well as the usual cereals and cakes,cooked meats etc.
Dinner is 7pm-9,30pm self service including drinks.Pool bar is self service including beer, soft drinks coffee, tomatoe juice etc.you only had to be served manually for spirits for obvious reasons.Hardly any queques at pool bar, which is another good thing.2 pools one being at the back of the main pool, with grassed area with sunloungers, also a seperate toilet.Think this is mainly used by apartment dwellers,as apartments are also part of the hotel.Lifeguard on duty at main pool.
Maids were lovely and friendly, and always cleaning, nothing was too much trouble for them and they always said "Ola" which means hello,when you passed them by.
Childrens entertainers were also very friendly,and as far as I could tell did a very good job.Entertainment was more for the kids I would say, magic shows, reptile shows, flamenco, and karaoke.This was held outdoors by the pool and near the bar.
Reception staff were very helpful I found, and all in all all staff friendly and nothing was too much trouble.
We had a twin room opposite the beach club hotel side seaview ( I think all rooms had the same views)but there is another block separate from hotel with pool views, so request this when booking.We had a fridge, hairdryer and modern flat screen tv, although speaking to other guests they had none of these. I don't know why this is, as presumably we all pay the same price for the all inclusive.
This hotel is on the outskirts of Torremolinos,but lots of restaurants,and shops, not many bars though.Although the tobacconists is a slow 15min walk and exchange is a further 10 mn walk away.The bus stop is outside the hotel and takes you into the centre cost is 1 euro 20 and the bus service is every 20 mns.Market is on Thursdays located quite a way away, we got a taxi for 5 euro.Fuengirola market is much larger and is on a Tuesday, you can get the bus into centre and then another bus directly to this market.
Hotel is situated right on the beach, and sunloungers are 3.50 euro including shade lovely and comfy! for those beach lovers like myself. Pool was warm and sea also at this time of the year.Beach not crowded either.
Think I've just about covered everything. Thanks for reading my novel ha ha!

2 readers found this review helpful

We went to the puente real last year, we had an amazing time, loved every minute of the holiday, the staff were nice, rooms wer spotless and cleaned everyday, maids wer brilliant, food was nice, great service, overall I would definitely recomend it. I think some people just like moaning and expect a lot from a 3* hotel. I would definitely go back and I can speak for the people I went with.

Just back after short break with four others, we were quite disappointed, in particular with the standard of service at reception, bar and also in the restaurant.
When we asked the cleaning lady for a clean towel, she began ranting and shouting in Spanish, instead of being in any way helpful.
In the restaurant, it being self-service, there were no facilities for hand-washing. Food was being handled by countless people, presumably none of whom had washed their hands, purely due to lack of facilities.
On one occasion, our table wasn't cleared, and we laid one plate on the table behind us. As a result, a waiter came over, shouting and complaining about this. Upon checking out and requesting a 7 seater taxi to the airport, the receptionist claimed there was only one taxi firm in Torremolinos and they could only arrange for 2 separate taxis.
All in all, we found our experience to be poor at best, and won't be re-visiting.

1 reader found this review helpful

I'm in year 9 at school and am very eager about Spain. I have been learning the language for 6 years! I went with my school - most of my mates were there! We went for four days, and I loved it! We had really nice breakfast which served magdelenas; they are a traditional fairy cake type that most Spanish people have with their breakfast. I loved this as it showed part of their culture.
The dinners weren't very nice the last three days as they were packed lunches and we couldn't chose what was in them, however the first day we ate in and it was delicious!
The tea was very nice and I loved it. They served hot food like pasta and pizza and cold food like tuna and salad.
The rooms were nice though the doors were difficult to open! We also locked ourselves out of the bathroom but once the cleaners had been in they opened it for us! The beds in the bedroom were comfortable however the fold-out couches in the main room weren't!
As for the kitchen we weren't allowed in this - only because we were on a school trip and the teachers didn't want us cooking! However in the room we stayed in the kitchen had a hole-in-the-wall window through to the living room.
We had a porch with table and chairs which was near the pool! That was nice. The hotel is a two minute walk from the beaches with lots of shops nearby ( ones like the co-op not asda!)
The pool was absolutely frezzing though we went in October so what would you expect - besides that the pool was refreshing!

3 readers found this review helpful

just returned from a 7 day break with my mum sister and little boy (sister, 11, and my son is 10).... can not fault this hotel.
we stayed on an all inclusive basis. Food was great , drinks and ice creams etc, all on tap all day. the self service for drinks, wine and beers at meal times was great.
Great service, lovely pool area and good kids entertainment every night.
I really rated the quality of food in this hotel. Loads of flavour and variety. Also a separate kids buffet.
The room was cleaned everyday, and towels changed when needed.
The only minor issues were the uncomfortable hard beds, and the difficulty in getting a sunbed by the pool. The hotel has a no reserving policy, however, there was no strict policing of this. disappointing.
Overall a great break, great food and great atmosphere. we all enjoyed it!!

my husband &i just got back from holiday the food was disguting the fried eggs were raw the pork chops tasted the pubic areas were cleaned when breakfast was being served with no wet floor signs.all the dinner plates had chips i would not recomend this hotel even an enemy. the music at the poolbar was to loud and repeated all day every day

2 readers found this review helpful

I thought that this hotel was fantastic. I went with my mum, sister, nan and grandad. As myself only being quite younge still, i thought it was very good. The onlydwnside to the hotel was the scrap yardey area just aside to the hotel. But apart from that i thought it was a great time. I went for a week, all inclusive. They do some great non - alcoholic cocktails, which myself and my sister enjoyed very much. The food was very nice, a great selection for everyone. The pool was extreamley relaxing. They do daily exercises to get yourself going. With a great poolside bar. The hot weather topped the whole holiday off. With the hotel staff, and people very nice, and a plesure to be around! I thought there was a widerange of entertainment for children, and also adults too.
Overall, a great holiday. I do reconment this hotel, it was fantastic, my best holiday yet!! I would love to go again maybe next year i hope!!!!! :)

1 reader found this review helpful

We have stayed at the puente real twice and again have no complaints about this hotel
the first time we stayed we went self catering and the appartment was ideal for 2 adults and 3 kids there was plenty for the kids to do and the staff were helpful.
The second time we stayed we were half board we had no complaints about the food there was plenty of choice and the food was always hot.
The hotel is in a nice quiet area right across from the beach. The other people who have given the Puente Real bad reviews must be writting about a different hotel as we are planning on going back again as its in my mind one of the best hotels i've stayed in

me and my boyfriend stayed here for a four day break. the rooms were ok, only thing annoying was that we slept on camp beds that were pushed together to look like a double bed.these wouldnt stay together which wasnt too good. the bathroom was alrite although we had to hold the shower to wash ourselves, there was always hot water and the maid service was pretty good. remember to put ur towels over the bath if you need new ones or you wont get any. overall the rooms were clean and we had a lovely veiw from the balcony lookin out at the beach. as for the food, there was some variation from night to night but everything was pretty discusting and full of grease. i couldnt hav stayed here for more than 4 days and eat at this hotel. even in those 4 days we went out for dinner twice, you will find nice resteraunts down at the marina in benalmadena. this is a really nice place to go at night although it is 10 euros away in a taxi. there isnt much going on around the puente real hotel.. so we got a taxi to torremilinous centre- wich is quite a bit away (you will get a taxi for 6 euros) there is more to do in the centre. during the day the beach in front of the hotel is quiet and relaxing. the waether as pretty good but windy in april.. the pool area is lovely if you get warm enough weather to get in it. i would advise staying in benalmadena if you are wanting somewhere more lively with more bars and clubs.