Roc Hotel Flamingo

3 star
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Recent traveller reviews — view all

Average Rating

7  / 10
(25 reviews)

Ratings summary

Brilliant
9
Good
7
Average
2
Poor
4
Awful
3

Rating by feature

Room: 6.5/10
Service: 7.5/10
Value: 7.5/10
Cleanliness: 7.5/10
Location: 8/10

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Traveller reviews

1 2 3 »
Fantastic staff great hotel

"Just returned from a holiday at the Roc and had a fantastic time. The staff were brilliant and my wife, who is in a wheelchair was treated as one of the family with nothing being too much trouble. The food was excellent with a range to satisfy the most choosy of diners. The rooms were kept in an immaculate condition with the same standards being kept in the public areas. We will be going on holiday again soon and there are no prizes for guessing where our first choice will be."

by Mike
10 / 10

12 readers found this review helpful. Did you? Yes

Dated and in need of improvments

"We arrived in this part of Torremolinos that seemed a bit run down and not near any thing to do.

Reception area ok (apart from a bar that never opened), staff friendly.

Our room was on the 11th (top) floor and as the lift do opened it got a lot worse. Ripped, old carpets, faded paint, very gloomy. Got down to the room, still very dated, bathroom suprisingly good and ok view from balcony.

We decided to go to have a look at what was on offer at lunch and not suprisingly it was very basic. We had a rice dish, pasta dish, battered fish, and a few more boring alternatives that were all very bland and dull.

It didn't get any better for dinner or breakfast the next day or the whole holiday for that matter.

Better to go just as serving opens as the 'restaurant' as it resembles a zoo in the rush hour.

Pool was ok if you had children, things going on around the pool to keep them occupied. We opted for the beach the rest of the holiday as it was much more peaceful.

As we ventured out of the hotel on the first night we came across 'plaza san miguel' which is a hill with zig-zaged steps all the way down to the beach lined with shops which was really nice and brightened up the holiday. Nice sea front, water sports on offer and not a bad price for the sun loungers (4 Euros each)

We decided to take a day trip to Gibrultar on one day but didnt not get much information, even thought the hotel has its own information room. The staff on reception didnt seem to know anything about them either.

We didn't get picked up from the hotel and got told by the hotel staff to stand in a different place from where the bus was stopping.

If you want a holiday thats good entertainment for children then this is the place, but if you have taste buds and like to feel comfortable then this is not the place to go. Torremolinos is a nice place if you know where you are going but there are definatly better hotels to stay in around this area.

I would not recommend this to anyone.
"

  • Holiday details: Jul 2010, All Inclusive, booked with co-op travel
  • Good For: Beach
by ljones
3 / 10

3 readers found this review helpful. Did you? Yes

entertainment

"The entertainment was great.Veronica and Ted was great with the kids and there was always something to do during the day if I was bored. thanks for a great holiday Veronica and Ted from Jamie Strachan from Scotland !!"

  • Holiday details: Jun 2009, All Inclusive, Booked Independently
  • Advice: it's a great chance to get away for a garenteade good holiday
  • Activities: the hotel restaurant and the port
  • Good For: Beach
by Jamie Strachan
9 / 10

7 readers found this review helpful. Did you? Yes

flamingo was pretty poor deal

"We came back last weekend from our 6 nights in the flamingo roc hotel. When we arrived there was scaffolding all around the outside of the hotel, painters were working quite high up however ther is paint splatters all over the walls below so watch out. The receptionist checked us in and advised us that the bar and pool was on the second floor.

We went up to our room and when we looked out the window we saw what should have been the pool. It was empty, had a green net all around it saying there was building work going on. They were fitting filters or something so ther was a big noisy pump, pumping cement into it all day. In fact none of the grounds looked like the photos as not only was the pool a building site but all around it and the level above were it looked like a grassy sunbathing area was also full or workmens junk. I couldn't understand why the receptionist would have said to us there was a pool on the second floor when clearly there wasn't. There was very limited space to sit outside. The rooms were nice, clean and basic however a couple we met had to go buy a hair dryer as they were told there would be one and there wasn't. Also there are no fridges available in any rooms, even self catering.

We booked Half board as we read reviews saying that you still get free bear and sangria with your meal and thought we could enjoy this and then go out to local bars for some drinks. This was not wise as everything is so expensive. We got stung £4.00 for a half pint and £4 for a vodka. We also asked the bar at the hotel who advised that a vodka was over £5.00. We decided to complain to the manager about the building work and got upgraded to Full board. We then paid the extra to get upgraded to All inclusive as this worked out cheaper than buying drinks either in local pubs or at the hotel.

There was also painters in the lobby which meant fumes not to mention cover sheets and buckets all over the place.

The meals weren't to great in my opinion and on one occasion was labelled completely wrong and i ended up having cheesy croquets instead of gammon ones which it stated...not impressed. Also the website said under all inclusive that snacks were available at the bar at certain times. When we asked what snacks were included we were told ham and cheese sandwhich. As you can imagine we were again less than pleased. What kind of hotel offers one snack. I don't like cheese so we got the one for my boyfriend which was two bits of bread stuck together with processed cheese and ham and flung in a bit of cling film. What a con!.

They do try with the entertainment, different things on every evening, however at this time of year we were informed by other guests that the spanish government send all their pensioners away for free. The place was swarmed at around 8pm by the spanish pensioners. They were all so rude, sitting in front of you, sitting right up your back so you can't push your chair out from the table to get up. they take every chair and if your not in yours for a minute they try to take it, and they also sit so that you can't get past to go to the bar or toilet etc. The funny thing was they all sat there everynight with out even so much as a soft drink between them. cheap bugers!

The maids sweep the rooms and then tip the shovel over the balcony so if you are sitting outside or looking over your own balcony then you get a head full of dust and paint chippings.

Overall I wouldn't recommend this hotel for much at the moment. When the pool is completed and they do the gardens area up again in looks as though it mite be nice. It's close to the shops and the train station is also close. We choose to travel this way instead of booking a transfer. It is only 6 stops from the airport and costs £2.80 for two people. We took a nice long walk right to benalmadena which was nice to look at all the boats. We also took the train to fuengirola which looked like a lovely town to wander round however the weather was pants when we were there and it was too cold and windy and wet to be walking around.
"

  • Holiday details: Mar 2009, All Inclusive, Booked Independently
  • Advice: recommend restaurant called aroma in fuengirola. Its on fishery lane just one back from the beach.
by jennifer1983
4 / 10

2 readers found this review helpful. Did you? Yes

Good value for money!! Small but nice...

"Good value for money!! Small but nice room with a balcony. Perfect location - only minutes away from the train station (takes about 10 minutes to get there from the airport), close to the center of torremolinos, about 10-15 minutes walk to the beach.

Good food - buffet style, drinks such as beer, coke, sangria are for free even on half board.

Very nice staff;

But I didn't find it quiet-noisy street and very noisy neighbours (thin walls or sth because you can hear everything your neighbours do!!)
"

by M G
9 / 10

2 readers found this review helpful. Did you? Yes

This hotel offers real value for...

"This hotel offers real value for money. Although the decor is rather tired, it is spotlessly clean and the staff are very helpful.

It is right in the middle of town, but despite having a room overlooking the road it was quite peaceful. Our bedroom was not particularly spacious, and the balcony was tiny, but it was very clean and the linen was changed twice a week. We could have had clean towels every day if we had wanted them.

We were on half board, and the meals were buffet-style. Breakfast was very good; the hot dishes were topped up frequently, the bacon crisp and the eggs just right ! There was a wide selection of cereals and muesli and dried fruit; hot dishes included sausages, bacon, fried bread, baked beans, tomatoes and eggs both poached and fried, and sometimes boiled.

The dinner buffet offered fish (at last one kind, and often two), two meat dishes, a vegetarian option and chicken. There were always two vegetables as well as potatoes and chips. There was a rice type special every day, sometimes paella with seafood. The food could have been hotter, but if you keep a buffet piping hot then the food becomes overcooked and dried out, so lukewarm is more palatable.

The pool is small and rather scruffy, but there is plenty of space to sit out in the grounds which were being replanted when we were there.

Entertainment was offered in the evenings, but we didn't see any of it, preferring to do our own thing. The hotel is next to San Miguel square, and there are plenty of nice walks in the area. The train station is only minutes away, as are the bus stops.

Last year we stayed at Los Palomas, and Roc Flamingo was ten times better. We had a TV in the room with ITV - something we had to pay for at every other Spanish hotel. We were even offered a complimentary cocktail by the hotel pool one morning, and complimentary brandy one evening in the dining room. Sangria, red wine and water were free of charge in the dining room at dinner.

This hotel offers real value for money. It is not glamorous, but it is clean and comfortable and we would recommend it for a budget Spanish holiday. The train fare from the airport is under 2 euros, and the bus fare to Benalmadena 1 euro. It is easy to reach Mijas, Fuengirola and other resorts from the bus stop at the end of the road - less than a minute away.

The only down side was the behaviour of a bunch of lads who were stuffed full of chemicals and booze and were in rooms on both sides of us. Our complaints were dealt with by the manager who threatened to throw them out, and I believe that they were asked to leave on the day that we checked out.

We have booked this hotel for an autumn break this year and are very much looking forward to it.
"

by M Horne
9 / 10

3 readers found this review helpful. Did you? Yes

Holiday from Hell

"I cannot advise strongly enough to travellers NEVER to use this hotel. From beginning to end of our short stay (we relocated to another hotel after four stressful days!) it was one crisis to the next. The hygiene both in our room and the hotel was disgusting, the staff ignorant to british guests and their "all inclusive" offer was a joke where you have to pay for water and snacks ! This is by far the worst hotel my wife and I have ever stayed at, and we would feel heartfelt sympathy for any family who arrived there and were not in a postition to relocate as we were."

by CeejaysPaisley
2 / 10

1 reader found this review helpful. Did you? Yes

Excellent Value for Money

"The hotel very close to train station but a drag to the beach. We asked for a room on high floor with pool view. We got the high floor but not a pool view. Food was fine. Lots of salads and lots of choiches. The fish dishes were very nice and different every night. Food was replenished when required. I cannot understand why people complain. The food was excellent value for what we paid and we had free wine and water with dinner. You would want to be very difficult to please if you left the restaurant hungry. Yes, there were queues at meal times most days but we never had to wait for too long for a table. There were queues also for the three small lifts but that didn't bother us too much as we were on holidays and weren't rushing anywhere. The room was fine, not very big with small balcony and cleaned regularly. Towels changed every day if needed. We didn't use the bar so I cannot comment. The hotel was absolutely fine for us and we would certainly recommend it but we prefer to stay in the La Carihuela area right beside the sea. It was fabulous value for money and we would stay again if we couldn't get accommodation in La Carihuela. A Farrell, Dublin"

by annieoDublin
10 / 10

Did you find this review helpful? Yes

rubbish

"this hotel was a disrace the staff were terrible to the british food was tasteless and bland u had to fight the geriatrics off to even get near the buffet if you wanted to get salt and pepper off the spanish there u had to be preparred for a dual they were very rude the lifts was an experiance in itself 3 lifts at snail pace and again the lifts say 6 persons but the oldies are content to cram as many in as possible pushing the british to the back and there only going up 1 floor was horrendos deffinatly for older people dont even think of putting any music on after 8pm u WILL get reported deffo would NEVER go here again"

by adds1
8 / 10

Did you find this review helpful? Yes

no problem

"Stayed there for 3 nights recently on full board basis incl drinks at meal times £36 per nite for two of us- had a room on top floor with small but useable balcony.

Room was of fair size with comfy beds & clean bathroom.

Staff seemed friendly

Food selection & quality was good

Entertainment was poor

In centre of town, close to bus & train station & shops

10 min walk to beach

No complaints - 3 star - good value for money
"

by steveandrach_h
6 / 10

Did you find this review helpful? Yes

not a nice place

"we arrived at the flamingo hotel on the 28 feb looked very nice but once you are passed reception a very different story. food was a disgrace restaurant staff not very nice unless you were spanish. went all inclusive would have been cheaper going self catering most of the time ate out nt a good place for children. entertainment thats a laugh they have so much to do but its not on. would not recommend it to anybody.( you have to be a spanish oap to get any kind of recignision)"

by kaylewi
2 / 10

Did you find this review helpful? Yes

Well placed for centre

"Well, let me start at the beginning......... Firstly we had a late flight in and did not arrive at the hotel until about 9pm (I recommend getting the train as it costs only 1 euro 30, much cheaper than a taxi). The receptionist was a bit of a grumpy sod and told us the meal times. So, on checking in we went to our room and unpacked. After this it was about 9.45pm so decided to go and get something to eat. We knew that the restaurant closed at this time so we went to reception to ask if there was any places round about that we could go for a bite to eat and the guy at reception was very arrogant and told us that there had already been a cold meal placed aside but since we didn't go straight down to the restaurant after dropping off our bags then we couldn't get it. So, he did suggest a chinese next door or McDonald's down on the main street (he had a chuckle to himself, what an arse!). So we opted just to go out and find somewhere ourselves.

The room was ok, but the balcony was a bit small. Only one seat and a table so we took the stool out from the bathroom (which was very nice and clean apart from nearly running out of loo roll nearer the end of our stay and there not being a bath mat on several occassions).

We were all inclusive and all we got for a snack outwith meal times was a cheese and ham sandwich with NO BUTTER! The breakfast was lovely, however, on a few occassions the staff were a bit crap as I asked for brown sauce and they didn't understand a word I was saying. Seems to cater more for the spanish residents. Evening meals were just ok. The chinese 2 doors down is very nice and we opted to go there on our last night.

Nice walk down San Miguel Street takes you down to the beach where we found a nice little beach side cafe (I think it was called Jamaica?!!!) where we made our local every day for a glass of vino to while away the lazy hours in the afternoon (just accross from Antonios). A little further along walking towards Malaga we found a good english bar where we ate once and it was lovely, the name I can't remember but it was something like JB's (sports bar), beside a chinese restaurant.

One day we decided to walk from Benalmadena back to our Hotel, that was an experience in itself as it took about 3 hours, but worth it!

The best thing about the Hotel I have to say was the bar staff, Pepe was absolutely fantastic and is a real credit to the Hotel.
"

by amyc5783
6 / 10

Did you find this review helpful? Yes

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Roc Hotel Flamingo is also called:

  • hotel flamingo torremolinos
  • roc hotel torremolinos

Address: Avenida Isabel Manoja 9, Torremolinos 29620, Spain