Hotel Mediterraneo Benidorm

11 readers found this review helpful

Have tried but cannot fault the hotel. We went as a couple and my Mother who is disabled in a wheelchair she had a large disabled room with alarm and disabled toilet, and the toilets in the hotel had disabled toilets as well, this is such a help, also the lifts were plenty large enough for wheelchair and us. The bedrooms were all large and very clean as was the hotel. The staff were all very nice, especially the small lady who served in the bar, i did not like the coffee in the bar till the lady started serving me, then it was lovely, found out she was putting a small measure of baileys in it, tasted lovely, The food was good and plentiful. Nothing to do with the hotel but the walk to the beach could have been easier as with a wheelchair some of the crossings have a dropped kerb one side but not the other. Quite a walk to the old town but worth it, we got a taxi back from there 7 euros

10 readers found this review helpful

from the time we entered the hotel till the time we left we had a great time. the hotel was very clean the staff in all areas were very helpful and kind, the food was excelent. entertainment was very good especialy the shows that were put on in the evening and the daytime. the rooms were fantastic very well maintaned and clean. plentyof things for the children to do as the childrens entertainers are wonderful. the pools indoor and outdoor were well supervised.the bar staff were polite and would have a laugh with you as would all the staff. we went for a week and came back 27/2/2010 and we are going back next year. well worth every pound for this hotel and its food which we could not fault.

6 readers found this review helpful

there was 4 of us on this holiday, we just went to chill out. the hotel was really nice all the staff were helpful if you had any problems it was sorted fast.the rooms are very spacious with room for 4 people they were cleaned every day to a high standard, the restaurant was always clean good friendly staff and the food was really nice plenty of different choices and always piping hot. bar area good plenty of room they have a smoking area but have fans that draw the smoke out which i yhought was a good idea as you could not smell the smoke at all.

14 readers found this review helpful

The good bits - this place was spotlessly clean and the food was of a consistently good standard. There was plenty of food and it was fresh and quite varied. There was a special children's food bar but have to say my boys (10 & 13) tended to avoid it. I could see that the menu was limited if you are vegetarian.
The staff were a little stand-offish at first, but they thawed and were actually very pleasant by the middle of our stay. In fairness, by October I think most staff become jaded and probably fed-up of some of the rudeness they have to put up with, but once they realise you are friendly and polite, you get the same response back. All were very efficient and professional at all times.
The rooms were light, clean and airy and loads of well thought out space with a good view. Really glad it wasn't a huge high-rise monstrosity.
On the down side - the entertainment was only any good when they "bought in" a couple of acts. The resident key-board player and his singing partner was something that probably appealed mostly to people over 60 who just want a bit of back-ground noise. The kids entertainment was very basic (good when the female staff provided it but a bit grim when the bloke tried!!) and only on for a short time in the morning and then again before the bingo at night. Anyone under 40 or without kids would be as well to get out and about to see what else is on offer at nights, but just be prepared to pay dear for drinks locally - especially spirits or soft drinks.
Our room also smelled very strongly of smoke when we arrived, but opening balcony doors soon cleared it, but we did notice that it had a tendency to return if we switched on the air conditioning - not bad enough to make a complaint - we just left off the air con, but it would have been a bit much if it had been any hotter.
Locally - Terra Mitica is a good but pricey day out - by going there in October we really scored with not having to queue for any rides.
I would recommend the boat trip out to the island - I think it was 12.50 for an adult and 10 euros for a child. This took you out to the island you can see jutting out of the water, just off the mainland. When you arrive at the island, you are then transferred onto a little boat rather like a half submarine. There you will see the most amazing sea life - now I understand why people take up scuba diving!!
Benidorm itself is huge and very built up and ever so busy. We went in October and that was bad enough - don't think I would have coped with it in the height of the summer. The local shops all tend to sell the same things. The market is not bad - but have a good look around as the prices can vary quite a bit.
Medical & First Aid equipment is pretty expensive - bonjela equivalent - 8 euros!!! Paracetamol was 7 euros!!!!
The worst of it all I have to say were the British people - so sad that we have to show ourselves up the way we do - rudeness, drunken behaviour... yeah, you see a lot of that too in Benidorm - but all of that is no reflection on this hotel. I have given my score on the basis of everything being really good aside from the entertainment.
All in all, good value for money and worthy of its four stars.

11 readers found this review helpful

family of 9, 4 adults and 5 kids aged from 2 to 8 had a great holiday at this hotel. We only went for a week all inclusive but it was not long enough. Staff were fantastic, rooms were spotless and food was amazing,even for fussy eaters as my son is very fussy but there was something for him every night. Pool was beautiful and very relaxing. This hotel is more for families as you are a bit of a walk away from the main nightlife of Benidorm but only a 10 minute walk uphill to Aqualandia and Mundomar,they are both great days out. The hotel make you pack-lunches up when you go out for the day if you are all inclusive. The beach is about a 15-20 minute walk but you can get the bus from outside the hotel. The entertainment was poor for adults but great for the kids, but that was not a problem for us as we had 5 to entertain! All in all, this was one of our best holidays and we will be going back next year. If you do go here, pay a visit to the Circus across the road in the car park of the Benidorm palace, it was a really good show. You get tickets for the kids for free if you ask at reception in the hotel.

9 readers found this review helpful

The hotel itself is located in a quiet area of Benidorm away from the main heart of the town, although there are a few bars approx 100m away these charge over the top for basic drinks, a simple sex on the beach cocktail cost 7 euros!!. A good bar for football fans is Rachels, on a Saturday afternoon this has at least 4 premiership football games on at 4pm (3pm English time) and pints of lager are 1.50 euros. Opposite the hotel is the Benidorm Palace nightclub/entertainment venue, during our stay there was no noise evident from the venue. If you are unfortunate enough to been placed in a room next to the main road then make sure you take ear plugs, the noise is quite loud from passing traffic, this starts around 07:00hrs everyday. The hotel is well maintained and the staff are friendly enough, especially the restaurant staff who make you feel very welcome. The biggest downfall of the hotel is the awful entertainment that they put on every evening, the male and female double act are really terrible and sound like someone dragging their nails down a chalk board! This was the reason we spent the majority of our evenings at other bars, even though we were all inclusive!!! Another problem we found was with the hotel policy with regards to air conditioning. Despite the temp being in the mid 70's, the hotel refused to allow the air conditioning system to come on until the 1st May as that is when the hotel's season starts, this led to many sleepless night as the room was very hot. The rooms themselves were more than adequate and cleaned to a very high standard each day. The satelite TV consisted of 4 English channels, Sky News, CNN News, BBC World News and Eurosport, not mush choice there! The food was of a good standard and there was a reasonable selection, although repeated a little it was still nice. The pool area was spacious with numerous beds and parasols, the pool itself could do with being heated as it was absolutely freezing, so cold in fact that it hurt! A disappointing rule which the hotel upholds is stopping sunbathers from going into the main bar to get a quick drink if they're not covered up and wearing shoes, so everyone's expected to put a t-shirt on that will get covered in sun tan lotion....petty! All in all the hotel seems to be going in the right direction and would be an ideal place for couples if the above points were looked at. Would I recommend it to another couple...No. Would I recommend it to pensioners and families...Yes.

10 readers found this review helpful

Me my partner and 1 year old daughter went here from 15th November till the 22nd. We didn't know what to expect really as we had read mixed views even though the hotel looked fab. I think it was 1 of the best holidays I have ever had. The hotel was perfect, the 1st thing that strikes you when you walk in the hotel how clean it is, the rooms were cleaned everyday around 11am so it was always done when you were out of your room.
The food was great for adults, it was the same pretty much everyday for breakfast, they had a few different things each morning but not a lot. I normally just had the same everyday, bacon, egg, sausages, toast and tomato, which was fine. You help yourself to drinks at breakfast, tea, coffee or orange, apple juice etc.
Lunch and dinner was fantastic, it was different everyday, 1 day would be mexican theme, next day spanish theme etc and plenty to choose from. The kids menu was not too great, it was basically pretty much the same everyday for them, chicken nuggets, hot dogs, beef burgers and what looked like pastys, not a great deal of choice.
If you ordered wine with your food, they would bring a full bottle over for you, if any was left they would keep it in the fridge for you till you next went in to eat. The same with water too, they would bring over a big bottle for you. Just watch out for the old woman who works in the restaurant, she likes to try and take your plate away when you still have food on it!
You are given a card when you arrive at the hotel, they take your pic and put the pic onto your card if you are staying all inclusive. When you go to the bar it does say 1 drink per card but you can go to the bar with as many cards as you like. All the 'local' alcohol is included with the all inclusive, if you want Smirnoff vodka if costs 2 euros. The drinks are very strong as they never measure how much alcohol they put in! The crisps and ice lollys are not included, i think it was 1 euro each for these.
The staff are great with kids as well, especially the bar staff, they go out of their way to say hello to the kids.
The location is not too bad either, Benidorm palace is over the road from the hotel but we didn't hear any noise from it once. about a 2 min walk from the hotel is a supermarket, just incase you do need anything for during the day whilst you are out. Right near the supermarket is a number of shops selling all different things, clothes, cigs, alcohol etc. I would say the beach is about a 15-20 min walk but that was with a buggy.
Behind the hotel is 1 of the 'animal parks' - just 1 road straight up, pretty steep which takes about 15 mins, or if you are not quite so young, there is a bus stop over the road from the hotel which takes you there.
Overall it was a great holiday, great hotel, great weather and we are going back next year.

4 readers found this review helpful

before going to this hotel had read very mixed views however, thought this hotel was excellent. Me, my partner and our 3 year old daughter went the 17th of june. hotel was spotless rooms were cleaned everyday abt 10 am which was great as like to get a lie in on holiday. was fairly busy but always got a table in the very big restaurant. didnt always find something good to eat but that was more to us being fussy eaters rather than poor selection thought was actually very good selection! staff were friendly and drink ok. about 15 mins walk to the beach but on very hot days its good to get the bus, stops right outside the hotel. would definetly recommend this hotel and will be going back again in the future

7 readers found this review helpful

I visited this hotel back in July 2007, and have kept an eye on the reviews to see what people have said. I am amazed to see the various different reviews, and the fact people slate it.
I am going on what one review said, regarding the Benidorm palace being opposite the hotel. Yes this is true, but the person giving the review, must have had their patio doors open, because I was staying in a room directly opposite the benidorm palace, and can honestly say the noise was not an issue. I am a very light sleeper, and the slightest bit of noise will wake me up, but I had no problems in sleeping. There was even maintenance being carried out very early in the morning, again I heard nothing and they were using drills etc.
The hotel itself is situated away from the hustle and bussle of Benidorm, and immediately I knew I had made the right choice, because I didnt want to stay in an area that was over run by drunks etc. I am not very fussy but just like to have a bit of sleep while on holiday. I found the staff hear very helpfull and they always answered my questions and concerns without any hesitation. From the maids, to the bar staff, to the receptionist, each of them were wonderfull. The hotel is modern, the rooms are spacious and even have a fridge which was great. Despite being all inclusive, it was nice to have the option to keep few cold ones in the fridge.
The food choice was amazing, and you would have to be very very fussy if there was nothing you would like. I am a fussy eater, but when I go abroad I tend to try anything, and I was not left dissapointed with the food that I did try. Always plentyfull and loads of choice from fish, to mexican, italian, british even, there was just so much.
If there is a downside to the hotel, then I would say that it is a bit of a walk into the town etc, but again that wasnt a downside for me, because I am fond of a good walk when on holiday.
Everything in my opinion was smashing about the hotel, and I even enquired about going back again this year (2008), but instead I have opted to return to Benidorm, but wanted to try something different so opted for the flamingo oasis instead, but if that hotel had not been available then the meditteraneo would have been first choice. The only reason I am going to the flamingo oasis is because I wanted to try something else, and also a nagging aunty saying I should try it as it is wonderfull.
Do not be put off by the negative reviews on hear. Different people have different tastes, and if your used to going to hotels in dubai that cost £6,000 a night then maybe this hotel is not for you. But if your just an average holiday maker, then I would 100% recommend this hotel for a pleasant stay.

2 readers found this review helpful

We stayed at the Mediterraneo for 2 weeks the first week being half term. 2 adults and 2 children aged 11 and 13.
We had a great stay. The food was good, always a good choice and we always found something we liked. We did find end of second week it became a bit repetetive but this would be the same for any hotel.
We did find the first week that there were a lot of children running round unsupervised, banging doors, running in corridors ( my son was ill one day and trying to sleep ). However feel this is more down to the parents than the hotel as my children certainly didn't do this. The 2nd week was much quieter.
Our room was a good size even for 4, cleaned and towels changed each day. Our fridge didnt work , complained a few times but nothing done.
We didn't find any problems with the queues for all inclusive drinks, the beer, wine, baileys, malibu ok, whiskey,brandy not so good but could upgrade these for 2 euro.
We went to aqualandia, had a great day out, very few queues, good value for money.
We thought the location good, in a quieter area but not too far to beach and bars.
Daytime entertainment ok darts, table tennis competitions, evening not so good but we don,t tend to spend all evening in hotel, could be more of a problem for people with younger children who want to stay in the hotel in the evening.
Overall had a great holiday and would return.